paul johann | North Augusta, SC | 02/02/2022
Lack of customer Service and follow up
First time ever leaving a bad review. Purchase and set up was painless. Having problems in May. Took them several months to respond and come out and when they did come out they acknowledged the problem and would fix it. May of last year and still not fixed. They will not return my calls. Service and response is more important then just selling a product. Customer service and living up to obligations is what makes a product and company outstanding. So if you buy from them and have an issue you are on your own. Forget the 10 year warranty they promise
Lancaster | Lancaster, SC | 09/23/2019
Flawless Process
Detailed explanation of types of inverters.
Bernard | Columbia, SC | 09/09/2019
Another Happy Customer
I had Southern Current to install solar panels on my residence, the connection was completed on September 6, 2019. I am very pleased with the high quality service of all of their employees and the high quality equipment installed. I have no regrets about going solar. I have not been connected long enough to determine the monthly savings but I am sure my savings will be in the hundreds of dollars. They also gave me access to monitor the solar panel production which is awesome. Thanks to all the staff at Southern Current. Mr. Dunn was my point of contact. He is an honest and sincere man.
Southern Current Is Excellent | Kershaw, SC | 08/26/2019
Excellent service!!!
We had our solar panels installed August 12 and started using them August 17. Jeremy Pitts, Eric and everyone was EXCELLENT!!! They kept us informed and up to date with everything!!!! They are the best!!!!
tcuohio | Columbia, SC | 08/22/2019
Best Solar Company in SC
We had our panels installed in February and couldn't be happier with the results. It was a 13 kW system with Q Cells and Enphase microinverters. We've had 80-100% of our electricity covered each month since installation. Everything was smooth and I didn't experience any issues along the way. Southern Current was up-front and honest about what to expect during the entire process and the entire staff was courteous and professional. I found in my interactions with all their staff that everyone is truly passionate about the work they do and ensuring that customers receive a first-class experience. I met with five other contractors for quotes and Southern Current was the runaway winner. I highly recommend this company if you are interested in solar panels. They are the best!
Tom1245 | columbia, SC | 08/16/2019
The Best
Excellent solar company. We had an 18.6 kw system installed by Southern Current and everything went fine. Clean install with no problems since. Eric on tap to answer any questions. Went from average $360/month to average $13.70/month for utility bill ($9.50 for net meter rental + $4.20 for subdivision lighting). Won't know until November how much money we will get back from utility company. I highly recommend Southern Current.
Jason C | Effingham, SC | 07/24/2019
Took longer than expected, but a good value overall.
We signed a contract the last week of January 2019 after a year or so of exploring our different options. We signed for a 14.3 kw ground mounted system that should be able to cover 100% of our power requirements. We provided all the necessary documents and completed our financing paperwork within 1 week of signing the contract. There was some confusion about homeowners insurance requirements and the language in my policy that took over 4 weeks to resolve. There was one minor name change to my policy that was needed. At this point there had been no actual planning or site visits done. It took an additional 2-3 weeks for the application for interconnection to be submitted to Duke Progress. The design plan review was submitted to me for review on April 2nd. Contingent approval for interconnection was made on April 17th. The heavy equipment needed to install the system was delivered to my home on April 26th. It took roughly 2 weeks to install, with most of it being done in the first week, but several items (like electrical hookups) taking several visits over the following couple of weeks. There were some parts of the installation that weren't completed until a month after the project started because of a lack of parts (clamps, etc). The system was inspected by my county on May 7th. Duke sent approval to energize on June 3rd, around a week after the meter was installed. I've received two power bills since then and haven't received any solar credits yet, but Duke is promising to have this fixed within 1-2 billing cycles, and that the credits will be backdated. The system installation overall looks good. I would not call it excellent because as an electrician myself I would have done a couple of things different. It passed county inspection so there's that. I did have some issues with WIFI communication between the inverters and my house due to the distance between them. I was told before the installation started that an ethernet cable would be run along with the power, but it wasn't. I'm disappointed a bit by that but I was able to get the wifi working. The financing was good and I was happy with the interest rate and terms. Of course paying cash will save you money in the long run, but financing is the next best thing since it allows full ownership of the system and long term return on investment. The cost of the system was low compared to other installer quotes. Most of the people you'll be in touch with are fairly quick to get in touch with you to solve issues, but behind the scenes things move very slowly. The equipment seems to be high quality, and I haven't had trouble with anything as of yet, but I'll be monitoring output closely and will update this review if I need service.
Helen | Columbia, SC | 05/28/2019
Producing Solar Energy is the Main Focus
After researching several other companies, we decided on Southern Current for the positive reviews, competitive pricing, quality materials, and ease of working with electric companies. Also, they don't try to sell you a new roof, windows, or insulation just the solar energy we are looking for! While we had a few bumps in the road and it seemed to take a long time from start to finish, the installation was great and we are seeing results from the energy we are able to generate.
Great Company | 03/26/2019
Great Company
Been very pleased with my installation from Southern Current. Eric provided all the details I had asked for regarding the panels and worked up several options in terms of size and panel manufacturer. Once we made a choice, things progressed smoothly and they handled all the required permits and HOA approvals. Our install team was professional and efficient and explained how the various components of the system work. The office staff check in with us periodically to make sure everything is ok and helped answer some questions I had while preparing the solar tax credit. All in all, a very satisfying experience and enjoying sending power back to the electric company.
Islander | 03/25/2019
Great service from beginning to end.
I hired Southern Current to install solar panels on my home in Hilton Head Island, SC because they offered competitive pricing and had good reviews. It took more than a year from signing the contract to installation because I was the first in my community to apply to the HOA to install solar and the HOA decided it needed to adopt guidelines before it could act on my application. The guidelines were so restrictive that Southern Current could not meet them. After about a year, hardware was available to satisfy the HOA's guidelines and the proposal was approved. However, during the installation process an issue arose which required a waiver which the HOA refused to approve. As a result, we were not able to install six of the panels we had contracted for. Throughout the process, Southern Current patiently worked with me and the HOA to bring the project to success. There was also good follow-up following the installation and when I had problems with my Enphase connection. I would highly recommend Southern Current.
Lee Murdaugh | 02/11/2019
Smart Investment
After becoming interested in solar for my home, My wife and I started researching .. We got quotes from 3 three other companies before deciding to go with Southern Current.. They were quick and responsive to show us the best system for our needs. They are very knowledgeable and professional. Their prices beat all the others we had gotten. They handled the design, the engineering, all the permitting required. It came out a little ahead of schedule and performed a flawless install. They cleaned everything up after themselves and had me running in three days. Since then we've been very satisfied with the performance and the savings that we now get. System has now been online almost 11 months with zero downtime. We closely monitor our system's output by the convenient app... Other than that it's hands off. The only thing that would make this whole process better would be if we had longer days... Lol.. I give southern current and their team to thumbs up and five stars...
ChristheKid | 02/07/2019
Weary at first but OMG Better than expected outcome
16Kw system which just gave me a -42 dollar credit on South Carolina. The system was expected to only cover 60% percent of my energy needs. 50 320 panels located on the back of my house I couldn't be happier as I see that the system will be covering almost 80 to 100% each month. Great company and very responsive to your needs. Professional install and no outsourcing. They were able to handle all of my geek questions with their impressive staff. Nobody was unreachable all the way to the top of the company down.
sean213 | 02/05/2019
Awesome experience
Great experience!
Star trekkie | 01/24/2019
Rickie Jackson
Awesome experience, they performed exactly as they promised. I am overwhelmingly pleased with my experience thus far
BrewCrewFan | 01/16/2019
Solid Product
Delivered expected results timely and clean. Well done.
Beaufort House | BEAUFORT, SC | 01/15/2019
Good Company
Sales was great and getting everything together to include financing went smooth. Then started the issues. System was supposed to be installed in October (written guarantee) but wasn't installed until the end of November and the system didn't go live until December 15th. I had to continue to reach out to the company due to I never heard from a company representative with any schedule updates. To my understanding this was due to the volume of people trying to get solar and the bad weather that came into our area. The installers were very professional and did great work. They cleaned up after themselves and any issues that arose they solved them very quickly. I was very pleased with the installation. As stated earlier I went live December 15th on my solar production. The company has reached out to me on many occasions to ensure the system is working and if I have any questions.
Honest/Professional | West Columbia, SC | 12/06/2018
Excellent Service
I am well pleased with Southern Current and Jeremy Pitts my contact person. Please check them out. They are not a fly by night organization/company.Very professional and knowledgable. Clarice Smalley
Livingood | 11/05/2018
The best Solar Company in South Carolina bar none!
The best Solar Company in South Carolina bar none! Southern Current is #1 in communications, installation, clean-up, and all round being nice guys. I even had to remind them that they needed to get their their small down payment check of $85.00 dollars, how's that for being concerned for my satisfaction of their work and installation of the solar system. By the way, we just got our Duke bill for the first full month of solar usage - $10.27, and that was for fees and basic facilities charges, YAHOO!!!! I love these guys!
Adi Makhija | Bluffton, SC | 08/10/2018
Going Solar with Southern Current
Last month, I made the decision to purchase a solar system and I now have solar panels installed on my rooftop. It has been a very speedy process thanks to the very efficient and responsive folks at Southern Current. For me, it took 1.5 months to decide on the installer and after doing a lot of research on installers, solar panels, inverters, I chose Southern Current. The four high level steps - Interconnection request with SC&G, city/county design approval, HOA approval, and installation took a little under 7 weeks and two more weeks for utility and city inspection. I compared Sunrun, Horizon Pwr, United Solar, Hilton Head Solar, and Southern Current and created a very elaborate spreadsheet to do an apples-to-apples comparison since every company provides the same information in a different manner. Bobby Jones was very knowledgeable, friendly, and professional. He was very patient with all my questions and even helped me compare different proposals. I would highly recommend giving him a call @ 843-442-8753 if you're considering going solar. You can mention my name (Adi Makhija) for a little referral bonus for me :)
Good Job | 07/25/2018
Good Job
Southern Current did a good job and was predictable.
JISolar | 07/11/2018
Solar with Southern Current
Our installation was complete about two months ago and overall we are very pleased. The whole process was relatively smooth and well explained. The installation crew were well organized, professional, and did an excellent job of keeping the job site clean. I liked that Southern Current was a local company and well established in South Carolina unlike some of the others I talked to. They also seemed more knowledgeable and had multiple certifications where other companies had very few. They provided a list of local references, several of which were in my neighborhood, and all were pleased with Southern Current.
SOLARHAPPYGUY | Lyman, SC | 07/10/2018
Great Solar
Everyone at Southern Current were very professional. The salesman Justin came out on a Saturday, even taking time away from his family. The installation crew were also professional and all introduced themselves. They told me every step of the installation and cleaned all of the trash involved. Everyone treated me as if they were appreciative of our business. I had talked with other solar companies and they were matter of fact and didn't seem to care whether we used them or not. The things that sold me on Southern Current were: * South Carolina based in Charleston * with an installation and service center in the upstate in Simpsonville * The salesman was very knowledgeable and also was a customer of solar (including his parents and in-laws) * They had installed solar on local Target and Kohls. * They were also establishing solar farms in the Carolinas and Georgia * They were installing solar on two of the schools in the school district we live If the school district was going with them, I knew they had been totally vetted and would be the best. The only draw back I had during the entire experience was waiting on Duke Energy to come and change the meter and have it ready to turn on. Duke was supposed to come within 15 business days. The technician came out the morning of the 16th day... the change over took all of 10 minutes.
Solar Works | Wadmalaw Island, SC | 07/03/2018
Pleased with the installation
Southern Current helped me get the right system for my home. A very knowledgeable team that was a pleasure to work with, from start to finish. They took care of the entire process, including scheduling inspections and hooking up to the grid. I was also kept up to date along the way, and questions were answered promptly. Well written and thorough documentation. Feels good to be running everything at home on the sun.
Mario Rosal | 07/02/2018
Great Company
From beginning to end, Southern Current was professional! The reps & Staff were very friendly and very, very knowledgeable on their product. They answered every question my wife & I had. The install was painless and actually pretty cool process to see it from start to finish. I highly recommend this company.
David C | 06/18/2018
Great Experience!!
Everything was very good. Sales was specific on what I needed. Did everything that was promised and my first electric bill after the solar installation was $11.55. Love it!
Ralph E. | Charleston, SC | 06/07/2018
Owner
Love my solar system designed and installed by Southern Current. Production is great. I've set my thermostat at 72 degrees for the summer and I'm so excited!
Jbabetz | Hanahan, SC | 05/22/2018
Satisfied Customer
Southern Current has provided excellent support and service from the beginning. When I was trying to make an informed decision about the type of solar panels and system components that would best meet my needs, Eric provided answers and technical data in response to each question I raised. The install team was professional, courteous, and made sure the work-site was clean when they completed. A few days after installation, my monitoring system indicated a problem with some panels. Before I could report the issue the next morning, we were surprised to find a Southern Current employee knocking on our door. He was already there to fix the problem, which they had detected remotely. They seem to make customer satisfaction a priority.
ryant | 05/19/2018
Great Info
Eric with Southern Current came out to our home and gave us a great presentation on their system. He was extremely knowledgeable about the process and made us feel comfortable with with the set up.
Bill Mote | 05/04/2018
Great Experience
Very professional team from sales to active generation. The entire process was fast and smooth.
NM Fair | 05/02/2018
Great Experience
Southern Current gave me great service and a fast and problem-free installation. They provided clear documentation of the process and communicated regularly by phone and email to coordinate the installation. I also give them credit for arranging a prompt meter inspection by the local utility company (during the snow days).
PleasedCustomer | 04/17/2018
Solar Installation
Southern Current is handling everything without a hitch.
J. Samuel Griswold | West Columbia, SC | 04/11/2018
Southern Current is Fine!
I added 50 solar panels to my regular residence. Southern Current was professional, fast and competent. Since November 2015 I have not paid an electrical utility bill and have logged up a credit with my local electrical company. I was so pleased with the outcome that I asked Southern Current to put 15 panels on my second home on Edisto Island, SC. Now, I am relatively free from utility bills. Southern Current was the company I decided on after extensive research on many companies that installed solar panels. They were professional, personable, reasonably priced and good to follow up. I am a very satisfied customer.
Trevor C | Aiken, SC | 03/28/2018
Outstanding Customer Service
Southern Current provided superb customer service from initial inquiry all the way to close out of installation. I started looking at solar and doing my own calculations to figure out if it made sense, and then received support and answers to all my questions every step of the way. Bobby Jones gave me all the time I needed to get every last detail squared away so that I could have complete confidence that I was making a great decision. If you are on the fence about going solar, give them a call and see what they can offer you. There is no pressure and no sales tactics, just straight up information about what a system designed for you can do, what it will cost, and how much money it will save you over time. I've rarely felt this good about a purchase.
Josh1313 | 02/09/2018
Solar Panels
We had Southern Current install 32 panels on our home this fall. Our salesman Andrew, was extremely knowledgeable and always willing to go the extra step to meet us at odd times that worked for our schedule. We had other quotes from competing companies, but it was clear from the beginning that he actually knew what he was talking about regarding the technology compared to the others who had canned sales lines. The install was smooth for the most part. I didn’t like the location of some of the conduit when I got home from work, but I called them and they changed it the next day. The only complaint I really have is the hole they dug in my yard to bury the wire. I am going to have to add extra fill dirt to the entire trench or I’ll end up spraining my ankle. However, it’s a minor thing so I never said anything to them regarding it. Also, I realize they are a solar not landscaping company. Now that we’ve had a few months to see our bill, I’m extremely happy that we went solar and chose Southern Current!
MikeBurns | 02/08/2018
Solar
Southern Current installed 19 panels on my home in the summer of 2017. We were in the middle of a large scale renovation/addition to our home when we decided to add solar. They were able to design, price, and install the entire system prior to our finishing the project. Andrew Dunn (sales) was extremely helpful in answering our questions; the installation crew (Brad Deerhake, leader) were professional, tidy, and great to work with. We've had little to reason to bother anyone, but when we do have a question, the service and response has been great. I highly recommend Southern Current
Stanotti | 02/08/2018
Solar install
Of all the installers that gave an estimate, Southern Current offered the most panels for the best price. Timely, clean install. Great power productions.
Charleston, SC | 01/22/2018
Outstanding Professionals
We were skeptical when looking for a Solar System. We researched three companies and found major differences with all. As a HVACR Tradesman, we mainly found a lack of honesty concerning equipment performance perhaps because of consumer ignorance. One company in Utah was the most deceptive. I researched each company and equipment performance and Souther Current was outstanding and honest. Then when the installation crew arrived, the not only met our expectations but exceeded them! Great job Southern Current and a special thanks to Eric T.
moonshiner | 11/03/2017
Home Ground Mount System
I worked with Sean Boyle who was very helpful throughout the entire process. I found their pricing to be very fair and the installations went smoothly. So far about 1.5 months into producing solar power and the first month's electric bill was $0 billable kWh. Sean did such a good job, I had Southern Current install a system for my business.
SolarBall | 10/27/2017
Solar panel installation in North Augusta SC
Good company to work with. Very helpful, no issues. Willing to work with us to get the panels we wanted. Installation was professional and they cleaned up afterwards. I recommend these guys.
PV for EV in SC | 10/19/2017
Solar Power is a Blessing!
Southern Current had a great crew of guys, who were careful with their work and the system is working amazingly well. Definitely install solar and create a financial hedge against rising energy bills!
Lou9 | 06/29/2017
Solar Satisfaction
I have been very happy with the entire experience with Southern Current. My initial meeting with their sales rep Sheri was thorough and professional and answered all my questions. The actual installation was very well done and I was kept well informed during the process. The tax credits for both federal and state were thoroughly explained and was a definitely a factor in our decision. All in all, very pleased as we have been 100% solar since March
Marjorie | 06/23/2017
I cannot recommend highly enough
From start to finish, all SCurrent employees were, w/o exception,knowledgeable, courteous, intelligent, helpful to the point of going out of their way to be accommodating. Now that the first of my utility bills have come in, I am stuttering with excitement @ how low they are; they are almost non-existent.
MWM | 06/22/2017
Go Solar with SC!
Interviewed 4 companies for my solar installation. Southern Current checked all of the boxes - Sales, Installation, Reputation, Service & Price. The entire team at Southern Current was very professional throughout the entire process and stayed in constant communication until the solar system was turned on. Andrew Dunn, Sales; Drew Augustine, Project Manager Adam Eiserman Project Manager.
RyanChas | 06/15/2017
Damn good company
So then current was recommended to me by an electrician friend who has apparently done some work in the past and said they were honest guys. Seven current was recommended to me by electrician friend who had apparently done some work and said they were honest guys Called to get a quote in the pricing was competitive with two other companies. They were patient as I revise the quote several times. Sales rep, Doug, was easy to get a hold of. Installation crew with perhaps the most professional I've ever dealt with. Installation was tweeted a head of schedule, and knock on wood no complaints so far. In fact solar production so far has been slightly higher than they estimated. The only remotely negative thing I could say would be that my wireless solar monitor from the solar edge and rotor occasionally action and has to be reestablished. Very minor nuisance functionality of this overall system at all. Tech support was helpful.
None21 | 06/09/2017
Good Decision
If I could make that 4 star rating a 4.6 that would really be a more accurate reflection. Everything was not perfect but it was not too far from it. There was a minor issue with the timing of some paperwork to SCE&G that delayed going online, but that could have been more of a misunderstanding on my part, doesn't much matter in terms of the big picture anyway. If I was starting the process from scratch I'd ask them to spend more time discussing placement of the panels for optimization. Past 2 months we've produced SURPLUS kwhr's-- for the Mar 20-Apr 20 and the Apr 20-May 20 periods we paid for no electricity and even have a significant surplus of kwhr with SCE&G
Vcavalea | 06/08/2017
Great company
Great company and great people! Very knowledgeable and patient. More then able to answer any and all questions you will have if by chance they didn't already answer it before you ask.
TRIG | SC | 06/07/2017
Recent Installation
Just wanted to give a shout out to Southern Current for my recent installation. Everything went as planned from the sales visit, design, and installation. I had done some research and had a good idea of what I wanted and Southern Current was able to deliver in a timely and cost effective manner with no hidden fees or hiccups. The time from the sales visit to the actual "power up" was less than 2.5 months, which by all accounts, was "light years" ahead of other companies who predicted it could take 6 months. The process was essentially seamless as the sales and installation teams took care of all the permits and scheduling with very little hassle or time investment from the customer. The installation was completed in 1.5 days, and when compared to other houses in the area there is no comparison as to the aesthetics and professional appearance of our solar system. It has now been 6 months since the installation and I have had ZERO issues to date. The system is producing as much and sometimes more power than predicted and my utility bill has gone from $300/month to an average of $60/month (gas heat and water and fees). Electricity consumption has been ZERO and as of this writing we have a credit of 2100 kWh of electricity. Not to mention, I felt a lot better going with a local company that I feel will be in the business for the unforeseeable future!! Thanks to Sheri Porter, the installation team, and to Southern Current for making the transition to Solar as painless and productive as possible!!
Ethan C. | 06/07/2017
Great Experience
Southern Current was recommended as the installer of choice by my solar financing company Dividend Solar and I continue to be extremely pleased with their customer service. They made the entire process of filing the paperwork, scheduling install, receiving appropriate permits, etc. very easy on me. Once the install started, I was treated professionally and they respected my house like it was their own. Despite their being located in Charleston, they've never hesitated to support me or my install in the upstate of SC. I would highly recommend them to anyone else in the Southeast considering Solar. PS - the panels are putting in fantastic work on my roof and I expect they'll produce the entire energy my house consumes this year.
JoeyS | 12/20/2016
Highly Recommended!
After moving to a home with so little shade, we decided to take advantage of our sunny abundance and install solar panels. We started our research and found it tough to get straight answers about solar and the available resources in SC. We interviewed more companies before making the decision, and found some that seemed inexperienced. One salesman even claimed to represent a company that had been dissolved in 2013!! So we proceeded VERY cautiously. We found Southern Current's installers were certified under both the NABCEP and the SC Solar Council, so we knew they were legit. Andrew, Scott and the other guys at Southern Current explained everything clearly, took care of scheduling all the inspections, and made all the arrangements for hook up to SCE&G. They made the whole process simple. They even provided all the documentation we'd need to apply for tax credits. We have had a wonderful experience so far and are glad to be part of the renewable energy effort! We've had our panels for a full year now, and each month, we've been able to see the comparison of this year to the one before the panels were installed. The difference has been significant, and we love getting the negative electric bills in the milder months!
Rosssolar | 12/20/2016
Great company
I've enjoyed working with Southern current. They are very professional do a quick solid job on installs. I have done to residential homes with them. New construction in a retrofit. Solid outcomes on both. The panels perform as described. I would definitely do business with them again