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We had a Mage system installed last year. Up to about 2 months ago all seemed fine, but now our electric bill keeps going up and some of our panels show 0 production. Mage has pulled out of the U.S. I've emailed them 3 times but no response. What do we do?
High efficiency German made panels that are also very efficient, continuing to produce electricity on cloudy days collecting diffuse light. Nice monolithic look and low profile installation makes for an unobtrusive installation that few people even notice.
The 34 panels appear to be of high quality
I had a 10Kw ground mount system installed through Home Depot Solar (Pottstown, PA), the installer from NJ used 48 BP3215B panels on two ground mounts. His engineering was not up to PAR, since 24 of 48 supports sank up to a half a foot in the ground after a rain storm. I was concerned that the mis-alignment of the structure might place undue stress on the BP3215B panels. BP never commented or addressed this concern. 18 months later I observed a discoloration and solder blur on one panel, installer, Home Depot and BP Solar were contacted. Not one thing was done from June 2012 until November 2013, a new replacement panel was measured and ordered from BP Solar. The replacement panel was not a BP panel but a Canadian Solar Panel. Also before the panel was replaced in Feb 11, 2014 the BP3215B glass covering cracked into a thousand or more pieces in January 2014. The installer of the Canadian panel observed the discoloration a guessed the panel had shorted causing the 1000 pieces of the cracked panel. Another technician called the discoloration "burned" so many pseudo answers are available.<br />Its good that BP Solar is going out of the business, so some future customers will not be screwed by BP-Solar.<br />BP3215B panels were/are available from installer ion the East Coast, yet my Canadian panel was shipped from California.<br />BP Solar is not a nice company to deal with, the Oil spill raised some doubts which I ignored and got "screwed"!!!<br />Three years into their 25 year life and the panels do not reliable shed snow, need to manually remove to make electricity.... read more
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They are black on black and look sharp.
GIVE ME A YEAR TO EVALUATE. THEY ARE ONLY WEEKS OLD.
reliable, dependable, hassle free! Wind and hail resistant so far...
Seem to be performing well, though I have nothing to compare them to. They are definitely running my electric meter backwards, even when there is some overcast weather.
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This company emails, and emails and emails and emails. There is no way to get off their mailing lists. No unsubscribe buttons, no response if you ask nicely, no response if you ask not-so-nicely. Given they have no respect for spam laws, I am suspect about their panel quality and overall respect for privacy.... read more