John R. | Sun City West, AZ | 04/15/2022
SunPower Solar....1 Year later
We have absolutely no regrets going solar. We feel we chose the best in the business from our system from our research about various companies, products lines, and local installers. Since it was a time in my life I actually had enough money to pay outright for the Solar system my feelings about the value and savings is more likely different than from those who are paying over a period of time for their system. Of course we realized immediate savings and benefits from Solar. The system works flawlessly with the exception of a module that had to be replaced a few months after install. Faulty parts are a possibility with any mechanical/electrical product. The happily surprising thing was the interaction between the Customer Service and myself over the faulty device. The findings were realized and a crew came out to replace the device in a timely manner. As far as the install, and interaction with the local installer, we were also more than satisfied with everything from initial contact, sales call, informative video call and install. The crew were thorough, courteous and quick to install the system. Questions I had were quickly answered by the Phoenix dealer; Greg Field at PGT Solar Solutions. By only disappointment is from the fact that the Battery Storage system is still so expensive. The industry wide issue of high cost for solar storage batteries hits every potential customer of any Solar System. The day the costs come to a more reasonable figure would be a day that I can truly say I am (100%/Plus) satisfied with going Solar! Cheers!
Dick | Bellevue, WA | 04/15/2022
The installation went very smoothly. Once connection with utility completed, operation appears to be fine. Of course raining, cloudy weather is keeping the generation from being fantastic for now.
Mike | Dublin, TX | 04/15/2022
Generally good experience with sun power. However, had some issues with installer, Freedom Solar. Electrician left wires loose in service panel causing AC not to work and plugs in master bath not to work, causing me to call AC contractor to trouble shoot and fix, and resulting in a $143 repair bill. Also, took a while for Freedom Solar to send contractor to repair sheet rock damage. Contractor showed up late in day and did not have enough time for repair to dry for painting. I sent Freedom Solar bills for electrical repair and paint but never got reimbursed for additional costs.
Bill Ferguson | Santa Barbara, CA | 04/11/2022
I am pleased with the SunPower system, and particularly pleased with our installer, Sun Pacific Solar Electric in Santa Barbara, CA. They were competent, clear in their communications, stayed right on schedule, and worked with me on the details of our particular installation. I would highly recommend them.
Rick Sanger | Long Beach, CA | 04/11/2022
Friendly and Professional
Of the four companies who gave us quotes on solar panel design and installation, SunPower by Precis was the most professional. There was no “hard sell” or vague answers to equipment questions; the sales rep was straightforward, responsive and honest with us. We were able to speak to the design engineer and installation manager also, who were equally as forthright. The installation went very smoothly, and all the technicians were also professional in demeanor and appearance. They told us when the job would be done and explained the process fully. The permitting process and approval could not have been smoother (not always easy in our city!). The system is performing exactly as advertised. I would not hesitate to recommend Precis and SunPower to anyone considering solar.
Cm1hedge | Rimrock, AZ | 04/08/2022
Easy to deal with
The installer was very easy to work with. I had a substantial delay due to storm damage after the contact was signed. They put off the installation until roof replacement was completed.
Robert N | Palm Desert, CA | 04/08/2022
One year after installation
I have enjoyed the benefits of the solar panel installation and net metering for one year after going live in March 2021. In retrospect, I should have done it sooner after purchasing my home in 2017. After enduring SCE power bills in summer in excess of $600 and faced with increasing charges I decided to go forward and become a part of the solution rather than the problem of traditional electric power generation. I chose a low interest loan payment and my monthly payment is slightly less than my least expensive power bills I had paid before going solar. If you live in an area with generous yearly sunny days I would seriously recommend conversion to solar powered electrical generation for your home or business.
Robert Starbuck | Dana Point, CA | 04/08/2022
Peace of mind
We picked Sunpower because they are partially owned by Total, a large French energy company, so they should survive. Also, they do complete installation, so only one throat to choke. Installation was hassle free and professional with friendly installers. The output met our expectations.
Henry Stern | Palm Springs, CA | 04/07/2022
Very Happy customer
Everything from the initial consultation with Hayden Nix at Renova through the installation was handled with competence and friendliness. Could not be happier.
Roberto G. | New London, CT | 04/07/2022
I had excellent experience with Sunpower and SAVKAT who was my installer. Everything went smooth with no issues. Jordan my sales guy had great customer service and was very knowledgeable. He made sure to keep my up to date throughout the whole process. The installation crew was excellent and had no problems answering any of my questions and being friendly.