SunPower
77 Rio Robles | San Jose CA 95134
Consumer Reviews of SunPower Solar panels
I have had my solar system for about 10 years and for the most part it has been operating as expected. After a drop in production, I contacted Sun Power for warranty work (25 year warranty). They verified that the power production was out of spec and referred me to a local Sun Power dealer to provide the warranty work. This was not the original installer of the system but an alternate since the original installer went out of business. I was later informed by the 3rd party servicer that there would be a $250 charge for the labor on the initial inspection since they were not the original installer of the system. I reviewed the Sun Power warranty online and it specifically stated that labor is included; there is no mention of an exception clause. I followed up with Sun Power directly thinking that the $250 labor charge was an error, they confirmed that it was not. After going round and round with the warranty rep for about 10 minutes, reinforcing that this information is not listed on the website and violates the consumer's faith in the company, I was told that if an issue is identified I can apply for a reimbursement for a credit for the initial $250 labor charge. I requested a conformation email of this reimbursement practice as proof that the offer was mad to me and I was not just making it up if and when I would seek reimbursement. The agent took and verified my email information and stated that she would send over a reimbursement offer conformation email. We will wait and see if an email ever arrives and some modicum of trust is rebuilt with Sun Power.... read more
Buying solar from sunpower was great. Trying to get them to do their job when you are selling your home is horrible. The buyer of my home completed their application for the assumption of lease weeks ago and they still have done nothing to process the application. My realtor has called them daily for weeks and they refuse to let her speak with the manager or anyone working on the application. Every time having to speak with someone new and never making progress. My house is due to close escrow in 8 days and sunpower is still dragging their feet. Once they take your buisness they do nothing else for follow through. I do not recommend sunpower and will be using a different solar company on my next house.... read more
I was so excited about going solar. I felt I did my research and decided on Sunpower to go solar. My nightmare began 3 months after installation. My solar stopped working due to a faulty inverter. So, after install of solar in June 2018, my solar stopped working in October 2018. I have been paying on a solar lease for 4 going on 5 months for a solar system that doesn't work. Therefore, yes I am also, paying the electric company. So, now after getting solar I am paying double. Sunpower will put you on hold for extended periods. Then will say we are ordering you a new inverter, please wait til February, now it's Febuary and they are not replacing my inverter. Instead they are trying something else. In the mean time yes I am still paying my lease. Not many people pay to lease something that doesn't perform, but I am stuck in a lease. So, don't live my nightmare. Run the other way "Do Not Use Sunpower" unless you want to pay for solar that does not work.... read more
Company Description
SunPower designs and manufactures the most powerful and reliable solar solutions available worldwide for homes or businesses.
As one of the world's most innovative and sustainable energy companies, SunPower provides a diverse group of customers with complete solar solutions and services. Residential customers, businesses, governments, schools and utilities around the globe rely on SunPower's more than 30 years of proven experience. From the first flip of the switch, SunPower delivers maximum value and superb performance throughout the long life of every solar system. Headquartered in Silicon Valley, SunPower has dedicated, customer-focused employees in Africa, Asia, Australia, Europe, North and South America.
| Year started: | N/A |
| Year started renewables: | N/A |
| Licenses: | N/A |
| Other Certifications: | N/A |
| Other Industry Associations: | N/A |
| Last Updated: | 09/05/2018 |
Expert Review
Sunpower Solar Panel Summary
The Sunpower X series of monocrystalline panels are the most efficient solar panels used widely in residential solar installations in America with their X21-345 panel claiming an impressive 21.5% average panel efficiency. They also make an E Series of monocrystalline panels in the range of 320 to 327 watts that also offer an impressive maximum efficiency of 20.4%.
Sunpower also has a range of polycrystalline solar panels (not surprisingly known as the P Series) that have efficiencies much closer to industry averages of around 17%. They tend to market these to cost sensitive commercial and utility scale customers. Sunpower’s X series of solar panels are clearly the best solar panels on the market both in terms of efficiency and in terms of temperature coefficient.
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SunPower Contractors
PV Modules - Products
Monocrystalline Module
Monocrystalline Module, Laminate, Grid C...
Monocrystalline Module, Laminate, Grid C...
Monocrystalline Module
Monocrystalline Module, Laminate, Grid C...
Monocrystalline Module, Laminate, Grid C...
Monocrystalline Module, Laminate, Grid C...
Polycrystalline Module
Polycrystalline Module
Polycrystalline Module
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
DC, Monocrystalline ACPV Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
DC, 225W AC Monocrystalline Module
Monocrystalline Module
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module, Framed, Grid Con...
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Monocrystalline Module
Polycrystalline Module
Monocrystalline Module, Integrated Lamin...
Monocrystalline Module, Integrated Lamin...
Monocrystalline Module, Integrated Lamin...
Monocrystalline Module
Monocrystalline Module, Integrated Lamin...
Monocrystalline Module, Integrated Lamin...
Monocrystalline Module, Integrated Lamin...
Monocrystalline Module, Integrated Lamin...
Monocrystalline Module
Monocrystalline Module
Monocrystalline cells
Monocrystalline cells
Monocrystalline cells
Monocrystalline cells
Multicrystalline Cells
Multicrystalline Cells
Multicrystalline Cells
Multicrystalline Cells
Multicrystalline Cells
Monocrystalline
Monocrystalline
Monocrystalline
Monocrystalline
Inverters Available from:
Other products by SunPower:
417 Reviews
I have had my solar system for about 10 years and for the most part it has been operating as expected. After a drop in production, I contacted Sun Power for warranty work (25 year warranty). They verified that the power production was out of spec and referred me to a local Sun Power dealer to provide the warranty work. This was not the original installer of the system but an alternate since the original installer went out of business. I was later informed by the 3rd party servicer that there would be a $250 charge for the labor on the initial inspection since they were not the original installer of the system. I reviewed the Sun Power warranty online and it specifically stated that labor is included; there is no mention of an exception clause. I followed up with Sun Power directly thinking that the $250 labor charge was an error, they confirmed that it was not. After going round and round with the warranty rep for about 10 minutes, reinforcing that this information is not listed on the website and violates the consumer's faith in the company, I was told that if an issue is identified I can apply for a reimbursement for a credit for the initial $250 labor charge. I requested a conformation email of this reimbursement practice as proof that the offer was mad to me and I was not just making it up if and when I would seek reimbursement. The agent took and verified my email information and stated that she would send over a reimbursement offer conformation email. We will wait and see if an email ever arrives and some modicum of trust is rebuilt with Sun Power.... read more
Horrible Customer Service when re-selling home
Type: Other
Reviewed: 02/11/2019
Buying solar from sunpower was great. Trying to get them to do their job when you are selling your home is horrible. The buyer of my home completed their application for the assumption of lease weeks ago and they still have done nothing to process the application. My realtor has called them daily for weeks and they refuse to let her speak with the manager or anyone working on the application. Every time having to speak with someone new and never making progress. My house is due to close escrow in 8 days and sunpower is still dragging their feet. Once they take your buisness they do nothing else for follow through. I do not recommend sunpower and will be using a different solar company on my next house.... read more
I was so excited about going solar. I felt I did my research and decided on Sunpower to go solar. My nightmare began 3 months after installation. My solar stopped working due to a faulty inverter. So, after install of solar in June 2018, my solar stopped working in October 2018. I have been paying on a solar lease for 4 going on 5 months for a solar system that doesn't work. Therefore, yes I am also, paying the electric company. So, now after getting solar I am paying double. Sunpower will put you on hold for extended periods. Then will say we are ordering you a new inverter, please wait til February, now it's Febuary and they are not replacing my inverter. Instead they are trying something else. In the mean time yes I am still paying my lease. Not many people pay to lease something that doesn't perform, but I am stuck in a lease. So, don't live my nightmare. Run the other way "Do Not Use Sunpower" unless you want to pay for solar that does not work.... read more
mircro inverter issue
Type: Other
Reviewed: 01/16/2019
24 295 w panel system performed perfectly first year and zeroed out my $400 mth averave bill. I noticed production drop in March of 2nd year that appeared to be much more than weather related. Installer initially thought it was due to monitoring system not working correctly but later found the microinverters needed replacing. Only problem was replacements not available for 10weeks. There was no compensation for my 10 weeks of lost generation, hence the 4 star review.
Still the best panels on the market, but watch your monthly power bills to see if your usage is going up more than usual.... read more
Outstanding Solar Installation after 3 Years
Type: Other
Reviewed: 12/05/2018
Our SunPower ground mounted, tower system (3 towers, 36 panels) will have been in place for 4 full years in just a few more weeks. We couldn't be more happy! Although we have seen a slight decrease in generation this year that has been solely weather related (tons of rain) and we are still generating all of our electricity usage! In 4 years we have had zero problems with the system and on the two occasions that I had questions our top notch Solar installer (ETM Solar) was right there with answers and assistance. Our only regret is that we didn't install the system years earlier!!... read more
You'd asked us to give you a review
Type: Other
Reviewed: 12/04/2018
We were extremely disappointed to find that after spending $50K on solar, SunPower initially did NOT deliver the all black panels that you show in all your ads. Instead, you delivered newer, slightly more efficient panels, with a white grid, that do not have the black, clean look of what you show in almost 100% of your marketing and advertising. The local dealer was helpful in swapping them out but the entire situation never should have happened. SunPower (corp - not your local dealers) is not being honest in it's advertising when you show one thing and deliver another panel that looks not as clean. If the newer panels are your new standard, then THAT is what you need to show in all your advertising. Additionally, we'd asked for a system that would get us to net $0 but we're still paying PG&E $100/mo and an annual payment of $1200 on top of that. To get the system properly sized, we'd need to spend another $3K to buy 2 more panels (and no, not just to compensate for the change in 6 panels which are slightly less efficient). Frustrating.... read more
Don't Buy From SunPower
Type: Other
Reviewed: 12/04/2018
-Bought a large system from Sunpower in 2010. Was very happy with the product, installation, etc. Had some minor issues with the monitoring. They were quick to help me fix it remotely.
-Then I had a significant problem in 2017...lost over 1/3 of my production in April right before the summer season. I called Sunpower before they noticed production was down. They will often call after 2 weeks of a noticeable difference.
-They told me they would get it fixed usually within 90 days which was discouraging as that is the entire summer season.
-Long story short, it is 7 months later and still not fixed after me calling every few weeks for updates, progress, status. EVERY call I made they told me we will escalate this situation. It took them 6 months just to fix the monitoring system. Finally that is done. I have asked for a supervisor to call. All I get is customer service people who tell me the same thing over and over again...we know the problem, our team is reviewing it, we will get back to you in 3-5 business days. It NEVER has happened. I have received one email in 7 months!
-This company is the absolute WORST when it comes to customer service.
-There are so many other solar companies. DO NOT go with Sunpower if you like things fixed when they break.... read more
Solar Is Awesome
Type: Other
Reviewed: 12/04/2018
Ordered a 17 KW system, thru Good Faith Energy. 52 - 327 Watt Sunpower panels. Installation was quick/simple. First electric bill (during rainy time) was -$10.38. Very satisfied with the setup. I can run my house, and my shop, completely off of Solar, and still have enough to charge my batteries (2-Tesla Powerwalls) and put energy back into the grid. Definitely a Win-Win.... read more
Stay far away!
Type: Other
Reviewed: 12/04/2018
This is a horrible company. They did not calculate enough energy needs, so we are only generating 55-60% of our total needs. The solar is more expensive than the grid. I'm spending several hundred dollars more per month that I was without solar, and I have to do this for 20 years!! Be sure you get multiple bids, and be sure you don't go with Sun Power!! Customer service is non-existent too!... read more
Paying too much for nothing.
Type: Other
Reviewed: 11/29/2018
Have high electric bill after getting solar. Previous Bill without solar was less. When You call customer service You are talking to someone in the Phllipines. Can’t get a call back from anyone.... read more
I contracted with SunPower in 2015 because a trusted family member worked for the company and sold me on the merits of the company and their panels. For the past nearly 3 years SunPower has consistently UNDER DELIVERED. In 2018 we’ve had over 3 months with no solar power due to a faulty inverter. No solar production from June 24 to August 2 and again from September 15 to present (November 6). Absolutely NO communication from the company. Email goes unresponded to. Phone calls all elicit the same response from a foreign accented person stating its being investigated The local electric company that installed the panels has bankrupted and the company assigned to our account doesn’t return calls. SunPower has been 100% unresponsive. The only time I hear from a representative is when I leave a scathing review, yet issues are still unresolved. I absolutely cannot recommend SunPower. We are now seeking legal remedy!... read more
Our 27 panel system was installed in 2015.
Deeply regret that we did not know we would need to rely on our warranty within 3 years of install. We are now going nowhere, the system monitoring says 8-10 panels have error messages. Original installer doesn't pick up the phone, customer service is a nightmare- You decide if you want to take this type of risk with a fancy panel that has issues. And then when you need a REAL customer service to actually implement a site visit - solution, they "can't. " You decide.... read more
SunPower workmanship gets a “F” grade, AGAIN. Recently SunPower came out to replace all the microinverters that were failing one by one – our system is less than 2 years old. After they completed the work, we inspected the roof for damage (SunPower has damaged our roof in the past). We were shocked to discover footprints all over our 21 panels – 48 footprints to be specific! The way the panels are laid out on our roof, there was no need to ever walk on them. Walking on panels can cause microcracks in the solar cells, reducing panel performance, which will continue to worsen over time. The microcrack problem is a known issue that is even documented on SunPower websites and SunPower Facebook pages. Here is a quote from SunPower “We do not recommend that anyone walk on the panels because it can damage the cells, which would damage performance”.
After discovering our panels had been thoroughly walked on by the SunPower crew, we called both the SunPower corporate and SunPower regional offices a week ago. However we were only able to leave voicemails since no one answers the phone at either location. No one has returned our calls.
Our previous experiences with SunPower:
Initial installation – damage to the roof and the roof leaked at the panel mounting brackets. SunPower did then come and remove the panels while the roof was fixed, and then SunPower reinstalled the panels.
Reinstallation of panels – SunPower failed to connect 2 of the 21 panels. On our smart phone SunPower application, we kept getting error messages concerning slow data reporting. We kept contacting SunPower about it. After FIVE months SunPower figured out that 2 panels were not reporting, not connected, and therefore producing no power for 5 months.
Data reporting issues resume – Again we noticed this on our smart phone application and informed SunPower. Eventually they diagnosed that the microinverters were failing, which was causing production loss. 1 1/2 months after we notified SunPower of the issue, they replaced all the microinverters and walked all over the panels.
Apparently diagnosing microcracks on installed panels is not a simple thing, and production loss from microcracks will be small at first, but increase over time. So far since SunPower walked on our panels, production on our panels is down 6% over the previous year time period. While it is possible that this weather related, we think it is more probable that this is from 48 footprints of damage.... read more
Do not use SunPower - “warranty” is worthless when they dela
Type: Other
Reviewed: 09/19/2018
We live in Southern California and signed a lease with SunPower through a local installation company. We liked our installation company, but since installation 3 years ago, our system has been down 5-6 times (and even though the system is connected to the internet it does NOT notify you or them when it is down, so several times it had already been down for a week when my husband happened to be in the garage and notice there was an error message). It has been down over 10% of the time that it has been on our roof. While initially our local company/installation company handled our repairs, it has broken so many times (including replacing the inverter twice and replacing all the panels), that they say they can no longer handle our repairs and we are now being referred to the parent company, SunPower.
Unfortunately, SunPower is unresponsive and has zero customer service. Our system most recently has been down for over 30 days, we have called multiple times and been told we are on their "high priority list." Heaven help those not on the high priority list, because even that took 3 weeks to get a team out to even look at it. It has been 10 days since then and we still had not heard anything from SunPower. We are currently paying $160/month for a solar system that doesn't work, on top of exorbitant SDG&E prices because our solar system is down in the middle of summer. We finally got a call back after multiple calls and emails over 10 days, just to be told they still haven't received a report from the technicians, they don't know what the problem is and they don't have an ETA to fix it. They said "maybe" 2-4 weeks to finalize the report and determine the issue and then they can start planning a repair - this would mean our system will be down for 6-8 weeks by the time they even TRY to fix it.
The lease provides a guarantee that SunPower will reimburse for any underproduction at the end of the year. It sounded like a great guarantee when we signed the lease. Here's the catch: they reimburse at the lowest cost of electricity (tier 1 currently $0.14 per kW) and when your solar panels are not working or are significantly underproducing the issue is not the tier 1 charges, but the tier 3 charges (currently $0.55 per kW). With this summer having heat in the 100s and our panels out we have had two $500-$1000 electric bills that would have been significantly lower had our panels been producing and the charges had stayed in tier 1 and tier 2 levels. The $200-300 we will get in exchange at tier 1 rates does not really make up for the underproduction. SunPower should install products that properly work and maintain them so they do not need to utilize the guarantee or should reimburse at the tier 3 levels.
I do not recommend signing a lease with SunPower. They do not stand behind their product, they refuse to make repairs on the system we are paying to lease. Find a different solar leasing company that stands behind their product.
UPDATE 9/19/18: They finally fixed our system - it was down for almost 2 months before they fixed it. Given the number of breakdowns, two inverter replacements and replacement of all the panels, we requested a provision added to the lease regarding expectations on timeline for repairs and possible termination of lease if they do not meet these expectations (not an unreasonable request given our experience with them). They refused stating "there is no provision in your lease to terminate due to equipment failure...SunPower will not provide any further consideration relative to termination of your lease" So just FYI thats how much they stand behind their products.... read more
This is the worst choice I have ever made for my family, I was told I would save tons of money by some con artist who knocked on my door in a sunpower shirt. First after waiting 6-7 months for them to install it (which I'm not upset about I know it takes awhile) less than 20 days after my install my inverter on one of my boxes breaks, and now im only producing half of what I should be, I get my electric bill and its 170 dollars on top of the 160 I owe SUNPOWER so now instead of paying one bill im paying two!! Which is actually costing me more now!! Then after waiting 30-45 minutes for someone to pick up the damn phone they tell me they are looking into it and that's all they can do. Now im hearing it may take months to fix....so im stuck paying two pretty big bills....they tell me that on my yearly anniversary if the system didn't produce what they said it would which is an average of 42kw a day they would refund me any money I had to spend extra....seeing as on a good day (which was the 19 days I had it before it broke) I was bring in 55kw a day they could literally not fix my unit for 3-4 months and not pay me a damn dime and id be up creek without a paddle. Listen to me please I have a wife and a daughter and thought this would be the best financially for us and its now ruining us financially and they could care less....Ive warned you and that all I can do, the rest is in your hands to not make the same mistake I did!!!... read more
eye appeal
Type: Other
Reviewed: 08/19/2018
great looking panels with curb appeal as opposed to eye sores
If I could give 0 stars I most definitely would! My SunPower solar system was activated in March 2016. It has had several issues over the past 2+ years. Most recently the system has not been producing for 1 1/2 months due to an electrical arc in the system. Tech support has been notified but no remedy and no communication. A email to company executive has gone unanswered. Emails and phone calls to tech support have been met with either no support or we're looking into it and will get back to you within 48 hours. Absolutely no communication, updates or service from anyone. Even when the system worked, the energy savings were moderate at best. If I had a "do over", I WOULD NEVER HAVE CONTRACTED WITH SUNPOWER SOLAR!!!!... read more
Bad inverter after two years
Type: Other
Reviewed: 07/25/2018
Bad inverter after only two years, have seen other reviews stating the same. Poor customer sevice after the sale, even with an escalated ticket still no date scheduled to replace so I'm now paying for solar and utility for electricity.... read more
Worth the extra $$
Type: Other
Reviewed: 07/12/2018
You pay a little more, but the warranty is worth it and they produce.. two years in, still running at peak efficiency.... read more
Sunpower ALL BLACK
Type: Other
Reviewed: 07/12/2018
Little more costs than some others, but clearly will save us much more money over time. especially like the 25 year warranty (labor inclusive) which is tranferable if we decide to sell.... read more
extremely poor customer service
Type: Other
Reviewed: 07/09/2018
My solar monitoring service has not worked in almost a year. Installer (finally after a month of calls) came out to look at the monitoring device and could not fix it. SunPower has done nothing to help fix the issue. They have already been paid. Spent hours on hold on the phone. No calls back. Absolutely horrible customer service.... read more
SUNPOWER
Type: Other
Reviewed: 06/13/2018
The best on the market! Much better than any other on the market
Great System
Type: Other
Reviewed: 06/09/2018
System produces exactly as planned. No issues. Nice looking install.
Working Great
Type: Other
Reviewed: 06/09/2018
micro inverters built into the panels. Seem to work great.
Do not buy SunPower
Type: Other
Reviewed: 05/14/2018
All, I chose SunPower solar system due to their advertised technology, efficiency and warranty. I bought a system with 18 panels with microinverters even though the system was more expensive that 4 other consulted competitors. After 12 months of usage the microinverters started failing. The installer Photon Brothers in Grover Beach CA have attended diligently my complains and have changed more than half of the 18 microinverters in 2.5 years. Up this point the microinverters keep failing as well as the monitor system and no real long lasting solution has been proposed by SunPower. I am aware that I am not the only customer with this problem and most likely a class action law suit will result from this issue. In conclusion, there are many other options you could pick from and simply avoid SunPower at all cost. And if you currently have a SunPower solar system, monitor closely or demand to be allowed to monitor the panels twice a week and you may find out that you are on the same situation as me and many others.... YOU HAVE PAID FOR PANELS THAT DO NOT PRODUCE ENERGY... read more
SunPower
Type: Other
Reviewed: 04/19/2018
SunPower Includes a 25-year warranty on the product and energy produced. Made in THE U.S.A
SunPower
Type: Other
Reviewed: 04/04/2018
Very high quality panels; low profile view on home i.e. sleek clean look.
SunPower X-21-335-BLK
Type: Other
Reviewed: 03/20/2018
SunPower SPR-X21-335-C-AC (335) Modules
Roof Mounted Solar Photovoltaic Modules
Inverter is built into panel at module-level DC to AC power conversion.
Able to monitor panel performance & electric usage thru home wi-fi & online SunPower.... read more
Panel Description
Type: Other
Reviewed: 03/10/2018
The initial installation resulted in only 12 of the 15 panels working. I suspect that was an installation issue, not a panel issue.... read more
Review added by Scotland Allen
Type: Other
Reviewed: 03/04/2018
everything that I have read indicates that this is within the top one or two brands for panels. We have not had them long yet but are happy thus far.... read more
Review added by 23 Brewhaus, Upper Township
Type: Other
Reviewed: 02/27/2018
Panels look great and are professionally installed. No conduit visible on the roof.
Review added by edwlopez777
Type: Other
Reviewed: 02/23/2018
The system that was installed on my roof no longer requires a single inverter for all panels, every panel contains its very own micro inverter located right behind the panel itself.... read more
Review added by Flaviof
Type: Other
Reviewed: 02/23/2018
Has been flawless and maintenance free since installation
Review added by Tau Ku
Type: Other
Reviewed: 02/22/2018
Sunpower has the all in one solution including the panel, micro inverter, racking, and monitor. Everything is covered under their warranty! Make sure to check the warranty before you buy!... read more
Review added by Ken D
Type: Other
Reviewed: 02/20/2018
Sunpower is American made, top efficiency and productivity per panel on the market and has a standard 25 year warranty.... read more
Review added by Ken D
Type: Other
Reviewed: 02/20/2018
Sunpower is American made, top efficiency and productivity per panel on the market and has a standard 25 year warranty. Microinverters are integrated into each panel.... read more
Review added by SolarPowerRanger
Type: Other
Reviewed: 02/11/2018
The panel is currently (2018) as the only EXCELLENT+ product on the market.
Review added by Mart57
Type: Other
Reviewed: 02/08/2018
Panels exceed max rating at times. Got my first 50 kWh day last march 2017. Expecting more this year. Each year total output is great. Always above 8mwh and one time over 9 mwh.... read more
Review added by Mart57
Type: Other
Reviewed: 02/08/2018
You don't always get 327 watts out of a panel due to angle or less than ideal clear skys. But when the sky is really clear, the angle is right it exceeds the wattage. Have gotten 340 watts before and 7300 out of the system designed for 6800. Had my first 50 kWh day last march. Hope for that this year too.... read more
Review added by Gator don't play that
Type: Other
Reviewed: 02/08/2018
Quality is great! I absorb more energy, thanks to Sunpower.
Review added by Mario34567
Type: Other
Reviewed: 02/06/2018
Been around as long as there warranty... Peace of mind...
Review added by Mario34567
Type: Other
Reviewed: 02/06/2018
Built into each panel, makes the installation cleaner
Review added by japanese techie
Type: Other
Reviewed: 02/06/2018
Nice Install, Great Job, Looks State of the art. Simple and Clean
Review added by Dilbert
Type: Other
Reviewed: 02/02/2018
When a company's products get consistent Premium+ ratings, its very hard to even consider a lower quality product unless the price difference is meaningful enough to justify the loss in quality.
Given the size of my installation, the difference in price between SunPower and the other two brands receiving Premium ratings (not Premium+) with higher bids of $1,000 and $2,200 made the decision a no brainer.... read more
Review added by TCKP89
Type: Other
Reviewed: 01/30/2018
Like the inverter as part of the panel. Panels producing as expected.
Review added by MattCT
Type: Other
Reviewed: 01/30/2018
Pricey panels but they look absolutely beautiful on the front of the house. Most people don't realize we have solar until the 2nd or 3rd visit. Panel degradation year-over-year is very minimal based on results from the monitoring system (2014 thru 2018).... read more
Review added by Pascal-KC
Type: Other
Reviewed: 01/28/2018
Some initial challenges with one faulty inverter were diligently addressed by the crew.
Review added by SusanR
Type: Other
Reviewed: 01/27/2018
We were worried about how the panels would look but we are very pleased with the SunPower brand. It's very beautiful in comparison to some of the others we've seen.... read more
Review added by Pietrasko Family
Type: Other
Reviewed: 01/24/2018
They have access to every panel that you could possible want. I went with the Sun Power panels for my house.... read more
Review added by PvL
Type: Other
Reviewed: 01/22/2018
We purchased our system, so we were looking for ONLY SunPower panels.. They have the LEAST degradation rating of most panels. If you haven't noticed, why else would most Solar companies lease SunPower? After your lease expired, they would harvest these panels and re-sell as new.... read more
Review added by DARling
Type: Other
Reviewed: 01/19/2018
Love monitoring production on Sunpower's monitoring website!
Review added by DARling
Type: Other
Reviewed: 01/19/2018
Love to monitor production through Sunpower's website.
Review added by Cheers2u
Type: Other
Reviewed: 01/19/2018
This is a re branded SMA inverter, with no issues thus far.
Review added by NWagle
Type: Other
Reviewed: 01/17/2018
The SunPower panels are obviously top of the line and for their performance, they are very reasonably priced. They are also very sleek and improve the appearance of our house.... read more
Review added by Peterrc
Type: Other
Reviewed: 01/16/2018
We were pleased with the overall style and look of Sun Power Solar panels. The reviews from different parts of the country as well as the Solar industry had us convinced that Sun Power was the brand to stick with.... read more
Review added by rocketman2
Type: Other
Reviewed: 01/15/2018
High capacity panels. Integrated microinverter.
Review added by PdV
Type: Other
Reviewed: 01/13/2018
SunPower was the only company I considered. They have a long track record in the field, they are highly reliable, they don't suffer from light-induced degradation given their use of n-type wafers, and they have one of the lowest degradation rates of any panel on the market. Also, they look fabulous, as they are all black with no silver lines on the front. I also wanted panels with microinverters, which these have. The panels are pricey, but you get what you pay for.... read more
Review added by Gheehyb
Type: Other
Reviewed: 01/10/2018
These are the best panels out there! I Like the whole set up we purchased!
Review added by Rich D
Type: Other
Reviewed: 01/09/2018
Sunpower is the leading solar panel in the industry in terms of quality, durability, power and warranty. It was a no-brainer!... read more
Review added by Trav
Type: Other
Reviewed: 01/05/2018
Great looking panels, barely noticeable on the roof
worst experience with customer care
Type: Other
Reviewed: 01/05/2018
We opened a ticket for almost 4 months back that the monitoring system is not showing any readings. But technicians and customer care did not respond effectively and even today the issue is not resolved. i would not recommend anyone to go with this company. We have been frustrated and tired following up issues with them... read more
Review added by Bud P.
Type: Other
Reviewed: 01/04/2018
I liked the higher efficiency of the Equinox panels, and their best-in-industry warranty.
Review added by RosaleenR
Type: Other
Reviewed: 01/01/2018
I did my research, and SunPower is the most efficient and most durable with the best protection agreement and warranty on the market.... read more
Review added by EkimYhprum
Type: Other
Reviewed: 12/30/2017
I based my decision to use Semper Solaris because, among other factors, they install SunPower panels.... read more
Review added by lssimpson
Type: Other
Reviewed: 12/29/2017
I like that I didn't have to cover my roof with so many panels. These panels are powerful so fewer panels have to be installed.... read more
Review added by Ken@Narragansett
Type: Other
Reviewed: 12/28/2017
Read that this is the best available panel at the time I did the research. 5 Months have gone by with consistent operation and no problems. Installation is in a location subject to high wind and salt spray. Will be a real challenge for the system to maintain operation in these tough conditions.... read more
Review added by Williamson
Type: Other
Reviewed: 12/28/2017
This system is working wonderfully well. Of coarse I am not living in my house at the moment due to a divorce. That will change the end of January 2018. I just know my utility bill went way down. Thankfully so as my Ex-wife and her grandchildren are/were running my bills up terribly high.... read more
Review added by JW_H
Type: Other
Reviewed: 12/28/2017
Although I did not have the system installed, I feel confident that SunPower has a high quality product.... read more
Review added by JohnMarquis
Type: Other
Reviewed: 12/27/2017
This panel was the highest KWH available to install when we moved forward. I LOVE that there is minimal hardware outside the home. Only the panels on the roof. All other piping, wiring, etc, is in our attic.... read more
Review added by Josephpyle
Type: Other
Reviewed: 12/21/2017
My neighbor got solar power from SUNPOWER By The Solar Quote and referred me to a gentleman named Robert Pouncey he came by gave us some great information & a quote and we went with him! I've had two other companies come by and this was the best deal with what looks to me like the best warranty! Other companies told me that they could not do the system because we have a metal roof but they can apply their panels on a metal roof so to us that's awesome I recommend SUNPOWER BY THE SOLAR QUOTE!... read more
Review added by OLD LT
Type: Other
Reviewed: 12/21/2017
less panels to produce the same amount of electricity priceless. the 25 yr warranty unmatched in the industry... read more
Review added by EZ money
Type: Other
Reviewed: 12/17/2017
Great looking panels that have the best ratings on the market.
Review added by mhuizar
Type: Other
Reviewed: 12/10/2017
After doing my research for the variety of panels available, it is always a great feeling selecting a reputable company.... read more
Review added by Dr J
Type: Other
Reviewed: 12/09/2017
I haven't done an engineering analysis of every last spec on the panel. The meter says they are producing around what they were specced for. The 335 panels have a different construction and look from more conventional panels, and Tony Contreras (my sales representative) indicated this new panel configuration would yield higher efficiency. Fit/finish look excellent, sleek and appropriate on my Mid-Century house.... read more
Review added by Go Green 9
Type: Other
Reviewed: 12/07/2017
I used sunpower on my previous house very satisfied.
Review added by JRDA
Type: Other
Reviewed: 12/05/2017
SunPower was recommended to us by ESA as the solar system brand of choice. I had already found that out through my own research as we studied the installation of a solar panel system for years waiting for the right time and opportunity to purchase the system. There are many solar systems providers out there, some may be equally good to SunPower. But, we chose this one over the rest with ESA's reassurance of its reputation, quality and performance. Ours is a new, very recently installed system and time will tell but, we are convinced SunPower was the smart way to go on a solar system brand.... read more
Review added by Steven E
Type: Other
Reviewed: 12/02/2017
Excellent quality, high efficiency and performing excellently. Very satisfied with my choice.
Review added by Danielle the happy solar lady:)
Type: Other
Reviewed: 11/29/2017
This warranty for Sunpower is amazing! 25 years labor and materials on our entire installation:)
Review added by jkbauman
Type: Other
Reviewed: 11/27/2017
We wanted the best panel available on the market and that's what we got. It's tops in terms of efficiency and the warrantees offered by SunPower and Edge Energy (25 years on both the panels and the power they produce) are also the best available.... read more
Review added by ENC
Type: Other
Reviewed: 11/26/2017
The SunPower panels have a 25 year warranty and have their own embedded AC inverter. This arrangement should make repairs easy in that the panels are wired in parallel therefore each panel can fail or be removed without causing the system to stop generating power. In addition each panel has its own monitoring circuitry that communicates with the main controller allow easy identification of which panel needs repair should it fail during the life of the system.... read more
Review added by R1
Type: Other
Reviewed: 11/24/2017
Sun Power is rated 1 of the best panels you can install. American made panels in which my wife and I only needed 14 panels which produces more energy than we need.... read more
Review added by Crash
Type: Other
Reviewed: 11/17/2017
32 sunpower panels in 2 sections on the roof facing east and south. My 10kw system does from about 20-50 kwh s from cloudy to sunny so far in the week or so they've been running. My main complaint is not having monitoring at the panel level.... read more
Review added by arisky
Type: Other
Reviewed: 11/14/2017
I did research and sunpower is the best panel out there the warranty is like no other total peace of mind... read more
Review added by Solar Lovers
Type: Other
Reviewed: 11/11/2017
They look smaller than I expected. My husband was a bit concerned with what it would look like, but they look fine on the roof.... read more
Review added by Tango Charlie
Type: Other
Reviewed: 11/10/2017
Excellent support for Solar panel efficiency!
Review added by ascher
Type: Other
Reviewed: 11/05/2017
I've only had a couple months with the system. Panels are efficient and they look really great (solid black, diodes visible).... read more
Review added by Tidona1201
Type: Other
Reviewed: 10/31/2017
This is a high quality, durable, and highly reliable panel with excellent power production at a reasonable price. Each panel comes with a factory-mounted micro-inverter. SunPower provides a great 25-year combined power output and product warranty on each panel/micro-inverter that beats all other comparable panels researched.... read more
Review added by Tidona1201
Type: Other
Reviewed: 10/31/2017
Due to 20% shading on our site, a micro-inverter based system was recommended over a traditional string inverter system. Given that choice, the idea of a single source responsibility and the 25-year warranty on the panel/micro-inverter combination provided the impetus to go with an all-SunPower system.... read more
Review added by jls2626
Type: Other
Reviewed: 10/27/2017
The amount of power to each panel is producing compared to the amount of power that the conventional panels that using is incredible SunPower panels are much much more powerful than conventional panels... read more
Review added by jls2626
Type: Other
Reviewed: 10/27/2017
Really impressed with the inverters being micro inverters made on the panel awesome
Review added by dgreyesq
Type: Other
Reviewed: 10/27/2017
No need for huge separate invertor in your garage
Review added by Blackmax
Type: Other
Reviewed: 10/27/2017
The panels are beautiful. This was important to me as I wanted a completely black installation. If you Google what the best panels are, Sunpower is always top rated and for good reason. Both Sunpower and Rayah monitor the performance and the status of each panel 27/7. I also have a slick app on my phone where I can check the system at any time.... read more
Review added by Blackmax
Type: Other
Reviewed: 10/27/2017
The inverters are built into each panel so I don’t have a large, central inverter mounted on the side of my house. Also, if any one panel inverter goes down, the rest of the panels remain operational.... read more
Review added by AndrewC
Type: Other
Reviewed: 10/26/2017
Sleek black color looks great on the roof, high efficiency and warranty.
Review added by Manarider33
Type: Other
Reviewed: 10/26/2017
Looks great! and does what it's supposed to do!
Review added by nfusco
Type: Other
Reviewed: 10/25/2017
So far so good. Time will either prove my research right or wrong.
Review added by Papabear
Type: Other
Reviewed: 10/25/2017
The production of thes pannels are awesome. They have meet or exceeded all of our expectations
Review added by Linda P
Type: Other
Reviewed: 10/25/2017
Sunpower''s panels are the best in the industry!
Review added by taer
Type: Other
Reviewed: 10/24/2017
Put the black panels on the front of my roof. Looks amazing. Put the higher output panels on the back where you can''t see them... read more
Review added by dconaway
Type: Other
Reviewed: 10/21/2017
I have been impressed by the simplicity of the system,the maximization of roof space, the 25 year warranty, and the online ability to monitor the function of the system... read more
Review added by SunPowerPK
Type: Other
Reviewed: 10/20/2017
Our choice was between the Canadian brand and SunPower. The SunPower panels have the inverter built into the panel, so AC power is sent directly to the basement for connection and metering. (no other meters outside on the side of the house, except for the "cut-off" switch). These panels were more expensive, but with less panels I could produce more electricity, more savings.... read more
Review added by dennisc
Type: Other
Reviewed: 10/03/2017
I love that these are American-made and are more efficient than the competition. We were able to go with 24 panels instead of 28 that other companies required.... read more
Review added by nirav8383
Type: Other
Reviewed: 10/03/2017
Amazing panel comes with microinverters.... great monitoring! Does not need string inverter!
Review added by Sunpowered
Type: Other
Reviewed: 10/02/2017
short of the 360w Equinox, the best you can get. Micro-inverters on each panel.
Review added by PSMike
Type: Other
Reviewed: 09/28/2017
I would definitely recommend Renova for your solar needs. I am very happy with our installation!
Review added by Davi
Type: Other
Reviewed: 09/27/2017
The panels are delivering the amount of power we were quoted. Everything works as promised.
Review added by Moondog
Type: Other
Reviewed: 09/24/2017
We used the inverter recommended by ReNu. The inverter is actually part of the panel; the DC voltage is not transferred to a remote inverter box-more efficient and cleaner in ppearance.... read more
Review added by Peterli
Type: Other
Reviewed: 09/22/2017
So far the panels are performing as expected, no complaints
Review added by Old One
Type: Other
Reviewed: 09/20/2017
Really high energy density, great low degradation rate
Review added by jr334455
Type: Other
Reviewed: 09/20/2017
This panel has done well. Given Im in NC, it has endured several hail storms with zero damage
Review added by JamesR
Type: Other
Reviewed: 09/18/2017
Semper Solaris installed 5 kw of ground mounted power on our slope. The company was highly professional and Laura Vargas, Execuitive Customer Care representative was extremely responsive and professional and acted quickly to find out information or resolve any issues.... read more
Review added by FergSun
Type: Other
Reviewed: 09/15/2017
The ultra black panel is barely there-I have to point in out to guests.
25 year warranty on panels AND labor-hope I don't have to use but good to know it is there. It is the only one I could find that included labor that long.
SunPower is pricey but backed by a big name and the warranty can't be beat. Also looks like they control their distribution to only the best installers.... read more
Review added by FergSun
Type: Other
Reviewed: 09/15/2017
SunPower has near built in inverter so no need for separate bulky box.
Review added by GYM ADIK
Type: Other
Reviewed: 09/13/2017
Did an extensive and by far this is the best panel on the market.
Simply Terrible!
Type: Other
Reviewed: 09/12/2017
Purchased a 15-panel 5kwr system with a new home. They didn't get the final permit from the city so that took at additional several weeks to figure out why SDGE wasn't approving our PTO applicaion to turn it on. Finally got that, turned "on" the system. Haven't yet seen it working in terms of selling any power back to the power company. Called, setup an appointment for someone to setup my monitoring system, 3.5 weeks out. So I get to wait an additional 3.5 weeks for the system to maybe start working. They sub-contract out all their work, huge pain to deal with. Stay away from them like the plague.... read more
Review added by tvacctnt ps
Type: Other
Reviewed: 09/07/2017
The Sunpower 360 watt panels were high quality panels that we wanted for our solar system.
Review added by SunnyinSC
Type: Other
Reviewed: 09/07/2017
They are cranking out the power. We went with the polycrystal confiuration.
Avoid this company
Type: Other
Reviewed: 09/02/2017
My system was installed in 2007, three years later the SunPower inverter was recalled and was replaced, then 7 yrs later that inverter quit working. The company contracted to service SunPower products evaluated the system and spent hrs on the phone with SunPower trouble shooting and finally concluded that the inverter needed to be replaced while it was still under warranty. However, a rep in The Philippines decided that it was not under the warranty. After 4 calls I reached the Phillipino's supervisor who argued that it had been more than 10 yrs since the system was installed. I reminder her that the 2nd inverter was still under the 10 yr warranty by three years. Being consistent with almost all other SunPower customer service online reviews her rudeness was startling disappointing, but consistent with the apparent SunPower employee mission statement: "Let's not be helpful." Then I called her supervisor 6 times with no response or message. Another phone call later I was placed on hold for 26 minutes while her supervisor was attempted to be reached. No success! No surprise there! Then a phone call from a rep in Austin, TX. Same poor customer service with an admitted unwillingness to stand behind the faulty products SunPower sells because "SunPower doesn't manufacture the inverters and the manufacturer won't honor the warranty." Even though SunPower sold the faulty product as part of their system they will not help the consumer that they sold the product to.
In summary SunPower has a top to bottom customer service attitude of don't return phone calls to customers, DO NOT be helpful, and offer excuses that SunPower is not responsible for faulty products that SunPower promotes & sells because SunPower doesn't manufacture them.
Avoid this company at all costs!!!!!... read more
Review added by Rayofsun
Type: Other
Reviewed: 09/02/2017
There are no better residential panels on the market
Review added by fbang652
Type: Other
Reviewed: 09/02/2017
1. Sunpower is the best available in today's market: high quality, high performance. Not only are SunPower panels themselves the best quality, but the roof mounting system was also impressive.
2. SunPower's highest production-per-panel specifications allowed us to use fewer panels for the desired system size given the limited roof space/exposure. (Fewer trees to keep trimmed to avoid shading issues down the road.)
3. Excellent control/monitoring system.
4. Excellent website features for monitoring.... read more
Review added by socialvan
Type: Other
Reviewed: 08/31/2017
Withstood two mega-hailstorms. No damage. Look great too :)
Review added by SusannaK
Type: Other
Reviewed: 08/26/2017
I like the AC Panel because no inverter hanging in garage plus 360 Watt panel was most efficient on the market at the time. I think a 370 Watt panel may be coming soon.... read more
Review added by Bruce Lloyd
Type: Other
Reviewed: 08/18/2017
The panels we got were 360 Watt. Not on the drop down menu
Review added by Tat
Type: Other
Reviewed: 08/16/2017
Liked that it was an American manufacture and that it has 25 year warranty!
Review added by Dan Calamia
Type: Other
Reviewed: 08/11/2017
In the desert, SunPower panels are the only option
Review added by DaMan
Type: Other
Reviewed: 08/11/2017
Panel has a sleek all black look, best looking panel I had researched.
Review added by Dwight
Type: Other
Reviewed: 08/10/2017
Higher efficiency panel = less panels on roof. Zero panel issues in nearly 4 years of production.
Review added by paulmo6c
Type: Other
Reviewed: 08/10/2017
Best panels in industry for residential used according to my research
Review added by Desert Sun
Type: Other
Reviewed: 08/09/2017
Each panel has a microinverter strongly recommend. Do the research.
Review added by TWW
Type: Other
Reviewed: 08/08/2017
System provides all of the electricity needed and promised, even with a brand new swimming pool and running full-on AC in the hot months. I now pay ZERO for electricity to PG&E.... read more
Review added by TWW
Type: Other
Reviewed: 08/08/2017
The system provides all of the power needed and promised. I pay ZERO now for electricity to PG&E, even with a brand new swimming pool and running full-on AC in the hot months.... read more
Review added by Amir11420
Type: Other
Reviewed: 08/08/2017
SunPower panels produces electricity even on cloudy and hazy days.
Review added by FrankD
Type: Other
Reviewed: 08/07/2017
These panels are very efficient, and have almost zero'd out our electric bill.
Review added by RStolar
Type: Other
Reviewed: 08/04/2017
Seems to be putting out the right amount of power. I think it's running about 135% of the target yearly rating, now in the summer sun.... read more
Review added by Justin G.
Type: Other
Reviewed: 08/04/2017
Happy to pay the premium for these panels knowing it's a US company and the warranty is legit for 25 years.... read more
Beware
Type: Other
Reviewed: 08/02/2017
Perhaps all solar companies do the same things but my experience was with SunPower Corporate.
1. If you purchase system beware of purported guarantees. You will get a performance sheet of annual output that will be called a guaranteed production. It is not that at all. Rather, it is an ESTIMATE of production at the most optimistic conditions possible, which likely will never be met. When your system produces much less than the spec sheet you will be told it was the weather conditions. Yeah. It does get cloudy so why give you such an optimistic performance sheet with NO EXPLANATION or qualifiers regarding the numbers. Completely misleading.
2. Don't be fooled. THERE IS NO MONITORING WHATSOEVER IF YOU BUY THE SYSTEM. (don't know about other purchases). There is a software system that will indicate production but no one at SunPower actually monitors the software to see if the system is working. You need to monitor yourself and call SunPower if you see a problem. Here, not just misleading but fraudulent. There system is like a home alarm that the central company does nothing to monitor. When your local alarm rings that is the monitoring and you have to call the company. That is the SunPower system and that is not MONITORING at all.
3. Service is horrible. Follow-up is worse. Don't expect much and you will be rewarded.... read more
Review added by Menon
Type: Other
Reviewed: 07/31/2017
Love these panels. So far producing what was promised and some more.
Review added by Skyking3
Type: Other
Reviewed: 07/27/2017
SunPower is the most effficient in the business.
Review added by SMikeCarl
Type: Other
Reviewed: 07/26/2017
So far so good. System not performing as promised.
Review added by Riggin Bob
Type: Other
Reviewed: 07/26/2017
We are pleased with what Earthlight recommended and like the fact there is a 25 year limited power and product warranty on the panels, which is transferable if we sell our home.... read more
Review added by Spalpeen
Type: Other
Reviewed: 07/25/2017
SunPower has the reputation and specs that we were looking for in a solar panel. Between being a domestic panel, a company that has survived in the midst of so many solar producing companies going belly up, and the longevity of their product with such little degradation, these panels may well out last us.... read more
Review added by yellowber
Type: Other
Reviewed: 07/25/2017
Sunpower panels is the only way to go! Do your research and look it up for yourself.
Review added by SOdell
Type: Other
Reviewed: 07/25/2017
Great panel. No problems and they produce at the estimated kilowatts or a little over. They look nicer than the ones with the metal lines on them.... read more
Review added by Solar Mick
Type: Other
Reviewed: 07/22/2017
These Sunpower panels hold their ability to convert the sun's light into electricity longer than any other panel out there. They work in the extreme heat & although the production falls off slightly on days when the mercury hits 110 degrees plus the difference in production is fairly negligible.... read more
Review added by CarlyL1983
Type: Other
Reviewed: 07/22/2017
Sunpower has been producing! Thank you so much!
Review added by jswakefield
Type: Other
Reviewed: 07/16/2017
Great panel, has been over performing the estimate by almost double on the sunny days. Impressive, and good monitoring app/tools.... read more
Review added by GoneSolar
Type: Other
Reviewed: 07/14/2017
We did our research and these panels were rated the highest for overall performance and product warranty.... read more
Review added by powerg
Type: Other
Reviewed: 07/11/2017
The brand is expensive, but good for people with limited roof space.
Review added by mjpetrisko
Type: Other
Reviewed: 07/07/2017
The Panels are good looking, and produce the highest power. Also comes with a 20 year transferable warrantee.... read more
Review added by sl
Type: Other
Reviewed: 07/05/2017
Considering one of the 36 panels failed in less than 30 days, I am not too impressed.
Review added by Ron Sz
Type: Other
Reviewed: 07/05/2017
One wish - would like Sunpower monitoring program to allow a view of each panels performance (have sent them feedback).... read more
Review added by Corson
Type: Other
Reviewed: 07/04/2017
Very attractive. Panels have factory-integrated microinverters, simplified system installation.
Review added by Chaz
Type: Other
Reviewed: 06/29/2017
Look great! Each has it's own mini processor....so no big ugly box by the meter!
Review added by Simon555
Type: Other
Reviewed: 06/28/2017
Recommended and so far works as described. No issues.
Review added by Tudor
Type: Other
Reviewed: 06/28/2017
I am very happy that Sunpower is guaranteeing their solar electric production and that these panels were produced in USA. I log in daily to see what we are generating and using.... read more
Review added by Steven Laken
Type: Other
Reviewed: 06/27/2017
1 panel stopped working in less than 30 days. I'm still waiting for it to get fixed and it has been out for more than 10 days.... read more
Review added by anonymous user
Type: Other
Reviewed: 06/25/2017
The X21 and X22 appear to be the same panel manufactured by SunPower. The X22 flashes slightly higher during QA testing and is culled out for the 22% performance efficiency it produces.
The X21 panel would certainly meet most consumers needs if they have the space needed to achieve their target size.... read more
Really Poor Cust Service
Type: Other
Reviewed: 06/21/2017
New home inst, panels are not aligned, was told they would call me to get it up and running, no call, no new packet, Ia m on hold with them for 1.5 hrs crazy no one will help me, stay away if you pay this much fra system and cant even reach them,... read more
Review added by Heights Resident
Type: Other
Reviewed: 06/19/2017
The construction of the equipment is very good. The panels have performed well in accordance with the manufacturer's specifications. SunPower provides a web-based reporting application accessible via browser or IOS/Android mobile interface.... read more
Review added by RayJ
Type: Other
Reviewed: 06/17/2017
Excellent support from SunPower when connectivity issues with reporting have occurred
Review added by BPA Retired
Type: Other
Reviewed: 06/13/2017
I checked the online manufacturer's performance ratings for several brands (including LG) and decided the SunPower X-Series would give me the best production with the least panel degradation over the life of my system.... read more
Review added by Steve20912
Type: Other
Reviewed: 06/10/2017
They are performing as expected. Vulnerability to squirrels is an issue we are dealing with. That's something sales people should consider in areas like ours where we have trees. Warranty issues will be critical since the service life of the panels is supposed to be 25 years. If they pay for themselves in 8-10 years as expected, they should produce 15 years of energy free although not necessarily at the level of a new panel. We'll see. We have production statistics and can follow this..... read more
Review added by Steve20912
Type: Other
Reviewed: 06/10/2017
Works fine, sends statistics to a website so we can monitor production. It has a feature I love but have not yet tested. If the grid goes down, I can disconnect from the grid and plug a power cord into a connector in the inverter, so when the panels are producing power I would have enough power for basic needs and probably also trickle charge a battery to have light at night during a blackout.... read more
Review added by Matt A
Type: Other
Reviewed: 06/02/2017
The panels look great and have been producing very well. The integrated microinverters make adding to the system a piece of cake.... read more
Review added by Sam Beckett
Type: Other
Reviewed: 06/01/2017
My Son is an electrical engineer and researches items like crazy, he sent me 2 different companies to consider, SunPower ultimately won out, my Sons first choice was also Sun Power panels.
Several reasons, the quality of the panel, the fact Toyota USA is placing SunPower panels on all their USA facilities, warranty and customer service!... read more
Review added by Sam Beckett
Type: Other
Reviewed: 06/01/2017
I think the whole process was the best experience!
Energy concepts did not throw daggers at the competition, I feel confident they will be around for the future for service and they have an outstanding install staff that are solid individuals who take pride in their workmanship!
Dont even waste your time shopping, Jason at Energy Concepts and his team are outstanding!!... read more
Review added by murph2.43
Type: Other
Reviewed: 05/31/2017
GOOGLE HELPED ME QUITE A BIT..........SEARCH THE MOST EFFICIENT PANEL AND SUNPOWER COMES UP EVERY TIME ........... read more
SunPower X-22 Series
Type: Other
Reviewed: 05/31/2017
We had SunPower X-22 Series (360W) panels installed on our rooftop in San Diego. Everyday so far, the amount of energy generated has widely exceeded our usage, even on those few overcast days. Amazing efficiency, beautiful look, and totally intuitive website and smartphone app!... read more
Review added by ka7cxa
Type: Other
Reviewed: 05/18/2017
I looked at a lot of panels before i decided on these. Most of the companies,i received bids from were trying to get the lowest price by using cheaper panels. The warranty for these panels is great. I am proud to have them on my house. They look great.... read more
Review added by Howling Flats Farm
Type: Other
Reviewed: 05/16/2017
I am excited at the prospect of a panel that produces more electricity in the same footprint as its competitors.... read more
Review added by AnnH
Type: Other
Reviewed: 05/15/2017
SunPower has a great all in one system and the monitoring ap works great too!
Review added by Forestdweller1
Type: Other
Reviewed: 05/12/2017
SunPower is top of the line. We went with the 345 panels because they were more affordable while still being good quality.... read more
Review added by emmmmma1805
Type: Other
Reviewed: 05/08/2017
The panels have been working just fine since they were installed! Great work on both the panel and the installers.... read more
Review added by Dori
Type: Other
Reviewed: 05/03/2017
Researched well, had great reviews and warranty, and seems to be working perfectly!
Review added by Gleonard67
Type: Other
Reviewed: 05/01/2017
Check out Sunpower website for stats/graphs. This is by far better than any of the competition.
Review added by Sikybrah
Type: Other
Reviewed: 04/28/2017
Love the graphics we get showing us our savings (Money and the environment)
Review added by Gonzo
Type: Other
Reviewed: 04/25/2017
I was overall happy with the X-21 series the only dilemma was how expensive they are. Other than that I love the panels.... read more
Review added by Gonzo
Type: Other
Reviewed: 04/25/2017
SunPower does not many venders in the state of Florida. I believe they don't offer good enough incentives for ventures to service their systems. I heard they offer some sort of credit point systems for handling warranty issues which is not advantageous for the venders to have a large stockpile of credits. Also, one of my inverter disconnects went out and even though it was under warranty I had a hard time going through the replacement process. SunPower offers high quality products and I expected better.... read more
Review added by KLK
Type: Other
Reviewed: 04/24/2017
Great look and highly efficient panels. I wouldn't change a thing
Review added by Phoenix project
Type: Other
Reviewed: 04/17/2017
Great 25 yr guarantee on power output and product
Great Panels
Type: Other
Reviewed: 04/13/2017
Great panels producing much more energy than expected.
ive had x12 SunPower E20 327 panels 3924KW system in back garden Canopy Style Ground Mounted System South Facing.
View my installation video: https://www.youtube.com/watch?v=6ZLESsXO1cs&t=20s... read more
Review added by BillInAlbuquerque
Type: Other
Reviewed: 04/09/2017
Our panels are modular units, with an inverter on each panel. This eliminates the need for a separate inverter, and simplifies everything.... read more
Review added by Blaine Home
Type: Other
Reviewed: 04/06/2017
The SunPower panels are light weight and contain an inverter for each panel. Reliability is enhanced by the solar cells themselves which are flexible and designed to handle the weather.... read more
Review added by save trees
Type: Other
Reviewed: 04/04/2017
These are SunPower panels which comes with high efficiency and backed with 25 year warranty. Since these are black they look very nice on my roof.... read more
Review added by Alex F
Type: Other
Reviewed: 03/31/2017
Excellent combination of performance, price & reliability. Also, looks good on the roof.
Review added by MB82
Type: Other
Reviewed: 03/31/2017
Very nice panels. Very expensive. But you get what you pay for.
Review added by JKB0277
Type: Other
Reviewed: 03/31/2017
This is mainly based on others recommendations, as I've only had the panels up & running for 1 week.
Review added by Gary2
Type: Other
Reviewed: 03/30/2017
I had 32 panels of another brand in my previous house. Sunpower's panels generate about 1.5 times the electricity.... read more
Review added by Solar-Ed
Type: Other
Reviewed: 03/29/2017
I did a lot of research before I chose the panels and inverters and I was comfortable with my desicion. T&G provided me with what I ordered with a good price in my opinion.... read more
Review added by Murphy48panels
Type: Other
Reviewed: 03/26/2017
They looks great and works with iOS apps to monitor very easy.
Review added by Shymi
Type: Other
Reviewed: 03/25/2017
I do not remember the panel model number but they have been performing excellent over the past year.
Review added by friend
Type: Other
Reviewed: 03/23/2017
All is sun power and all works well and looks very neat and impressive.
Review added by KyleJ
Type: Other
Reviewed: 03/21/2017
Panels look great, and have an outstanding warranty!
Review added by atocdj
Type: Other
Reviewed: 03/20/2017
They are fine...I don't know how to compare to others as I don't know others
Review added by Gina B
Type: Other
Reviewed: 03/18/2017
Liked that there is a 30 year warranty on these panels as opposed to 10 year on most others.
Review added by Amadee
Type: Other
Reviewed: 03/16/2017
Amazing technology - weather resistance enough to withstand crazy Texas weather
Review added by GFD
Type: Other
Reviewed: 03/16/2017
They appear to working great, except we have noticed there are 2 panels that seem to be producing at 1/2 of the other panels production. Boston Solar is looking into this.... read more
Review added by ESC
Type: Other
Reviewed: 03/15/2017
They look like typical panels to me. Mine are still new, so everything is working fine.
Review added by jkenney
Type: Other
Reviewed: 03/15/2017
I Chose SunPower for its high output rating and warranty length
Review added by jkenney
Type: Other
Reviewed: 03/15/2017
I like the micro inverter concept where it is integrated into the panel and covered by the same warranty as the panels themselves... read more
Review added by Opal
Type: Other
Reviewed: 03/14/2017
Wanted a panel mostly made in America and it was rated very well.
Review added by JayK
Type: Other
Reviewed: 03/07/2017
The Sunpower power panels have a good reputation and ours have been generating, without issue, for 2 years now.... read more
Review added by JayK
Type: Other
Reviewed: 03/07/2017
The Sunpower brand has a good reputation and our inverter has been running issue-free for two years.
Review added by Bill-w
Type: Other
Reviewed: 02/28/2017
My panels are AC so not sure, but I don't have a big clunky inverter on the side of my house!!
Review added by Pete49
Type: Other
Reviewed: 02/25/2017
They look good. A good quality look.
Nicely engineered.
Review added by mmannat
Type: Other
Reviewed: 02/25/2017
Very high efficiency panel with great reviews and outstanding warranty
Review added by Ryan G.
Type: Other
Reviewed: 02/19/2017
They look fine and had the highest wattage on the market at the time. Great warranty.
Review added by Solar 505
Type: Other
Reviewed: 02/14/2017
Unmatched warranty - True 25 year parts/ labor/ production warranty. Awesome production and efficiency and when compared to conventional panels like Hyundai, LG, Canadian Solar.... read more
Review added by tjf0
Type: Other
Reviewed: 02/12/2017
Picked these for their efficiency, low profile intallation and all black look
Review added by Leo5
Type: Other
Reviewed: 02/10/2017
No issues so far. Also produces some electricity on cloudy days
Sunpower -Buyer Beware
Type: Other
Reviewed: 02/09/2017
Sunmark formally known as Firstmark Advantage installed my system in 2016. There were so many issues it is hard to count. My system has been installed for 6 moths and has only generated 1200kw. Been battling the company for months. They charged me for a 10k system and promised it would save money and produce a certain amount. However my bills have doulbed to 550 a month. They changed the output figures three times and each time it was much lower. They severely misrepresented the product and made a bunch of mistakes costing me thousands. Avoid them at all costs...... read more
Panel brand
Review added by Truth
Type: Other
Reviewed: 02/09/2017
Heard great things about Sunpower panels and cant really say anything bad about the panels themselves. The company who installed my panels failed to account for shading when sizing and pricing the system. Only had system for 6 months so cant tell how good they are.... read more
Review added by jrf39162
Type: Other
Reviewed: 02/09/2017
We have been especially pleased with the performance of these panels. They are really save us a lot of money in the long run.... read more
Review added by Solar1 Paul 1
Type: Other
Reviewed: 02/08/2017
Sunpower makes great panels. I have had no trouble at all.
Review added by nyn
Type: Other
Reviewed: 02/08/2017
Look good, but I do not know how to compare it to other brands
Review added by cjbatista22
Type: Other
Reviewed: 02/07/2017
I went with SunPower because they have been around since 1985 and their panels solar panels are constantly ranked on top. NASA and and other government agency use this brand because they trust the product. SunPower holds more than 200 patents for solar technology.... read more
Review added by Tom DT
Type: Other
Reviewed: 02/07/2017
Our research indicated that this is one of the very best panels available.
Review added by Pioneer
Type: Other
Reviewed: 02/03/2017
I appreciate the durability of this particular panels design given our harsh climate.
Review added by Buckwheat
Type: Other
Reviewed: 01/31/2017
These are the highest rated panels in the industry
Review added by cleanpwr
Type: Other
Reviewed: 01/30/2017
These AC panels get rid of the need for a separate inverter and should perform well independently of shadows on some panels while other are in bright sunlight.... read more
Review added by Nancyfmcc
Type: Other
Reviewed: 01/27/2017
So far the panels seem to be performing well
Review added by A Cope
Type: Other
Reviewed: 01/20/2017
Love these because they come attached/connected to the panels, by SunPower, SunPower brand system at the factory. Other micros are different brand than panels, attached during the install, no bueno.... read more
Review added by Guardian 7
Type: Other
Reviewed: 01/18/2017
Top quality and technology for a very efficient product.
Review added by Guardian 7
Type: Other
Reviewed: 01/18/2017
Great technology in utilizing individual inverters to avoid complete loss of a panel should a failure occur.... read more
Review added by Guardian 7
Type: Other
Reviewed: 01/18/2017
Top manufacturer with up to date technology.
Review added by Guardian 7
Type: Other
Reviewed: 01/18/2017
Top manufacturer with up to date technology and capability of maintaining power for panel with individual inverter redundancy.... read more
Review added by KBF
Type: Other
Reviewed: 01/18/2017
The greatest part about sunpower is they manufacture, finance, guaranty and warranty everything. Every other company I met with had different banks, panels, microinverters, installers- Sunpower gave me the piece of mind that if there was ever a problem, I only had to deal with 1 company not 4 or 5-... read more
Review added by Guardian 7
Type: Other
Reviewed: 01/18/2017
Top rated manufacturer with up to date technology in use.
Top of the Line Product
Type: Other
Reviewed: 01/18/2017
We have been installing SunPower for the past 2 years now and they are the go to panel when our customers want the best. With their new AC line they can compete in the micro-Inverter market and you can't beat their efficiency percentage. It's a beautiful product and if you want the best this is the way to go.... read more
Review added by 5778K
Type: Other
Reviewed: 01/12/2017
25 year warranty, robust construction, sturdily rack mounted to existing metal roof.
Review added by Satisfied!
Type: Other
Reviewed: 01/05/2017
Sunpower is the best panel out there and NYSSF is one of their 20 master dealers!
Review added by Matty5567
Type: Other
Reviewed: 01/05/2017
One of the highest rated panels out there. Great warranty
Review added by 41.5N
Type: Other
Reviewed: 01/04/2017
I'm told these are top of the line. I just started them up, so I don't know how they rate to other panels yet. So far, best production at 41.5N in late December has been 4.3kW (6kW system)... read more
Review added by emanuele
Type: Other
Reviewed: 01/01/2017
Does not loose production if it cracks. Durable and at 20% efficiency
Here's the link to some features
https://us.sunpower.com/sites/sunpower/files/media-library/data-sheets/e-series-home-solar-panels-comparison.pdf... read more
Review added by Jim Cahalan
Type: Other
Reviewed: 01/01/2017
Monitors each panel separately--much better. My brother had an earlier array of other panels that caught on fire when there was a short in one panel. That would never happen with these. Most efficient and safest.... read more
Review added by mentor
Type: Other
Reviewed: 12/31/2016
Panels are US made. This is what I wanted as I feel more comfortable with US made materials. In addition, each panel produces 345 watts, which reduces the number of total panel as compared to lesser output panels.... read more
Review added by W J F
Type: Other
Reviewed: 12/28/2016
Sun Power has tried to resolve the problem but they don't even call them back. Sun Power no longer uses them in my area because of all the problems they have. A rep from Amergy told me its costing them a fortune to make all the repairs due to faulty installation.... read more
Review added by Peto
Type: Other
Reviewed: 12/23/2016
from all I could gather, these are the best. They haven't let us down and we've had them installed for 8 months now. (Sunpower_345_White / SolarEdge panels)... read more
Don't lease!!!!!
Type: Other
Reviewed: 12/20/2016
Do not lease! If you plan on staying in your house for 20 years plus, maybe consider buying solar. Otherwise, if you sell your house the new buyer needs to assume the lease or you will have problems. My wife was taken advantage of by a "don't say no" salesman. There are plenty of better companies to BUY a solar system from. Go solar, but DO NOT LEASE!!!!!!... read more
Review added by NYEE
Type: Other
Reviewed: 12/18/2016
Highly efficient. Have been exceeding expectations. Comforting to know that the same cells are being used on the solar plane that recently (2016) traveled around the world (Solar Impulse)... read more
Review added by SolarOwner
Type: Other
Reviewed: 12/14/2016
Since the system has only been live for a few weeks I don't have many comments on the panels.
Happy sunpower owner
Type: Other
Reviewed: 12/11/2016
I couldn't be more pleased with my new 10k SunPower Solar system by Renova, I average about $5,500.00 a year in electrical costs. My 1st electric bill was .75
After the tax rebates, and at this rate of power generation the system will be paid for in 5 years. I love the savings and being energy independent, not to mention I'm helping the environment.
Patrick... read more
Review added by Elaine
Type: Other
Reviewed: 12/07/2016
They told me it was highest power and efficiency. Sure does look good up.
Review added by Gunks
Type: Other
Reviewed: 12/07/2016
Why consider anything else but the best for your home?
Review added by AprilShowers
Type: Other
Reviewed: 11/15/2016
You get what you pay for. So glad I chose the SunPower brand.
Monitoring Capabilities Lacking
Type: Other
Reviewed: 11/13/2016
After spending $55K on my solar system, I was very disappointed in the monitoring capabilities offered by SunPower. Their competitors have more insightful monitoring, able to monitor down to each panel. I went with SunPower because of their warranty for their panels, but I'm disappointed that you can't monitor at the panel level. If you have a good product and great warranty, you would think SunPower would back it up with monitoring at the Panel level like their competitors. It's important for a lot of reasons. I'm having a hard time recommending SunPower for this fundamental requirement.... read more
Review added by Dudge
Type: Other
Reviewed: 11/11/2016
The panels look asthetically better than other panels I have seen and I understand they will be more efficient.... read more
Decent
Type: Other
Reviewed: 11/02/2016
Panels and warranty are great, the monitoring is pretty poor. You can't see production of each panel they don't even map them so you might have a tree blocking two panels all year producing poorly but the rest are doing well so the average works out. Given the extra cost I wish SunPower would sit strong behind their product and show us what each part of the system is doing.... read more
Review added by coachtee
Type: Other
Reviewed: 11/02/2016
Very attractive panel on the roof. Seems to work fine, but just installed one week ago.
Like being in the dark & constantly getting the wrong info?
Type: Other
Reviewed: 11/01/2016
Wish I knew of this site before I signed up for SunPower. Worst buying experience ever!!!
Our SunPower project manager Ryan Looney was the worst communicator and obviously had no idea how to manage a project.
He started the relationship off by providing the wrong email address, so I had to go back to the sales guy and have Ryan tracked down. Then after it was misinformation, wrong dates…. repeatedly for over 6 months.
I have all the emails and quite frankly he thought just saying sorry and he’d do better (which he never did) was good enough.... read more
Review added by Environmental friendly
Type: Other
Reviewed: 10/31/2016
From my understanding and comparison to SunPower panels are better than Sunrun
Review added by RMartens
Type: Other
Reviewed: 10/31/2016
I feel this manufacture is by far the best deal on the market. A little more expensive than some but you get what you pay for.... read more
Review added by Andy H
Type: Other
Reviewed: 10/31/2016
Brand is top rated, and the look is more appealing too!
Great Solar Panels
Type: Other
Reviewed: 10/12/2016
We sell SunPower Panels as our go to Tier 1 panel. They are the highest efficiency panel on the market and have the best warranty. If you want the best then this is the panel to get. With the addition of their AC panels it take care of the shading issues we would have to deal with utilizing string Inverters. You can't go wrong with this product.... read more
Good, not great
Type: Other
Reviewed: 09/29/2016
We have a large SunPower array -- 40+ panels. Signature Black 335s. What we like: the aesthetics, high efficiency, and productivity. The panels have performed as expected and after a year of service there is little sign of degradation.
What we really don't like: we opted for SunPower largely for the aesthetics of the black-on-black panels. Several of the panels in our array have a different sheen than the other panels. It isn't apparent in full sun, but when the light is diffuse -- cloudy days, for instance -- those panels looks noticeably different than the other panels.
SunPower replaced some of the panels to fix this problem under warranty - kudos to them for trying. But even some of the replacement panels have the same problem.
So if you are buying SunPower with the expectation of having a beautiful array (which we were, since they right on the front of our house and easy to see), beware that you may not get exactly what you hope for. While the panels look great in full sun, the manufacturing defects become apparent in ambient light.... read more
Worst Customer Service Ever
Type: Other
Reviewed: 08/03/2016
Poor customer service, stay away from this company, just a bad company to do business with.
BE AWARE
Type: Other
Reviewed: 06/23/2016
Our sales person was in a hurry the day we had our appointment and made 2 errors that cost us!!
Their comment: I am sorry. NOT willing to do anything about their mistakes. Also at the time we discussed I questioned negative reviews on calling their company. Oh, that has been addressed.
Their call time says 2 minutes but you will wait 15 JUST as stated in the bad reviews.... read more
Fair price, Great service and quick installation
Type: Other
Reviewed: 06/21/2016
I contacted with a contractor, Jerry Hong, who is responisble. He took good care all the paperwork and give me a fair estimated price for solar project. For the installation group, they are fast and also responsible. Jerry and all these installing workers totally pleasured me in this project. I would Highly recommend him to my friends who want to have a solarpower system.... read more
Best warranty and assistance in solar installation
Type: Other
Reviewed: 11/12/2015
I like their warranty period as it was max in comparison to its competitors. Considering their solar panels is better coz i did my own R& D before buying and found that they are the best in the market and gives you products that runs without much maintenance and reviewing.... read more
great panels
Type: Other
Reviewed: 09/09/2015
Our sunpower solar panels are performing as prescribed. System has been up and running since January 2015. Before going solar our electric bill was averaging $250/month. Our last electric bills was $2.73. Kudos to our Sunpower panels and our installers Solar Energy World Maryland.... read more
Excellent product and service
Type: Other
Reviewed: 03/08/2015
I'm happy I went solar. I couldn't have picked a better manufacturer. I've had my panels for 3 months and I'm very satisfied.... read more
Totally Pleased
Type: Other
Reviewed: 12/04/2014
The SunPower PV Panels have provided exactly what Freedom Solar Power(Installer) said they would generate. The energy generation has been exactly what was presented and even on a cloudy day the panels are still generating power. I highly recommend SunPower Panels and they're American built to boot. The warranty and guarantee is unbeatable.
I highly recommend them!... read more
Best warranty in business
Type: Other
Reviewed: 10/16/2014
SunPower has the best warranty in the solar industry. 25 year product warranty, 25 year production warranty and if their is a warranty claim they cover labor, shipping and material. All other companies don't even come close. Read the fine print and you will see, SunPower is the best.... read more
Horrible Service and Support
Type: Other
Reviewed: 09/10/2014
We purchased our solar system through our builder - Meritage Homes. Sunpower subs its contract work to local installers. Initial system installed was wrong type of inverter - Had to take time off of work for their product swap. Post installation I had to constantly call to get the service operational. Installer came but took the wrong paperwork, left our home after another day of work taken off promising to call us to reschedule. Days went by, nobody would call, multiple phone calls to Sunpower and they finally told me to turn the system online.
After turning online, nothing happened, their installers FAILED to test if it was even hooked up, Sunpower rep stated they must have forgotten the disconnect in the attic. Another week of no service and multiple phone calls, finally got the installer here, mind you they were working in our development the whole time but couldn't be bothered to call us or stop by. After an hour they determined it was a pinched wire - had they checked the system when it was installed they would have seen no power. System is finally online almost 30 days after installation. It worked for a total of 4 days before I came home to their system off again - no power.
Called Sunpower repair line who couldn't find my serial number in their system, because unless you pay for their monitoring station which is the only way to even see what your system is producing power wise, they don't register the systems. After an hour of speaking to a foreign individual they told me the installers would have to fix.
10 days later, multiple phone calls, texts to the sales rep, calls to the installer, they haven't even bothered to schedule an appointment to repair their equipment.
$14,000 for a 10 panel system, and all we have experienced is faulty wiring, defective products, and countless promises of return phone calls or scheduling of an appointment but they do not follow through with anything.
I have lost an entire month and a half of solar power in peak summer temperatures, 3 days of lost work, 4 hours of phone calls, and zero response from the company except empty promises. I have never in my life experienced such poor customer service and lack of any customer loyalty or interest in servicing their equipment. They are a scam once they have their money they have no obligation to repair or replace any service in any time period.
Their website support chat is useless, it is likely outsourced overseas, the person I chatted with today who took forever to respond used the phrase "query" which is common with Indian tech support companies. Their service technical support when you call them knows nothing about the products or how to schedule service calls.
The worst part is without a monitoring system I have no means to watch what my system is doing, and after this many failed attempts at even getting operational, I question whether it is even hooked up properly to offset my own power usage. When the system was "on" I noticed zero decrease in energy usage at my bi-directional meter, and the technical support reps don't know how it's supposed to work or how to check if it is working.
I would not recommend this company to anyone looking for a quality product, or quality support, you will not receive it from Sunpower, so save your money and buy a paperweight instead, it's about as useful as our system is on our home and absolutely no end in sight for repair or quality of service even if the magic green light is ever to come online again.
Mind you, I have been assured the entire sales management, customer service management and support management are aware of my issues for over a week now, and even as of today, nobody has even bothered to call the installer to have them come and even look at our system. They themselves take weeks to get back in touch with people if ever at all, so a terrible company with Sunpower and just as poor with their subcontractors.... read more
Greater Savings than Expected
Type: Other
Reviewed: 10/15/2013
Panels are performing beautifully, my monthly bills are better than predicted. The savings are unbelievable. I carefully researched solar panels before selecting SunPower, and I chose them because their efficiency was unsurpassed. They occupy far less real estate on my roof than other brands would occupy to generate the same amount of electricity.... read more
Excellent decision to go with SunPower panels
Type: Other
Reviewed: 09/26/2013
They are American made and 20%+ more powerful and efficient than the more common panels imported from China. Only had them in operation for 8 months, but am impressed with the energy they are generating and my reduced electric billing.... read more
Great service
Type: Other
Reviewed: 09/26/2013
So far the panels have performed well, better than our expectations. 21st Century has the best service I have ever seen.... read more
Excellent 5 stars
Type: Other
Reviewed: 09/25/2013
We installed (40) 230 Watt 92 KW Sun Power Solar Electric panels and (2) 5000M Sun Power boxes.
Good performance form SunPower
Type: Other
Reviewed: 09/24/2013
We have had the panels up for just over 5 years, and they are performing just like they did the first year. That is good, indicating no decrees in efficiency in at least 5 years.... read more
Look forward to getting my electricity bill!
Type: Other
Reviewed: 09/24/2013
I've had my solar panels up for the last 4 years. I have a remote monitor that tells me how much power the panels are producing, but rarely pay much attention. But, what I really like to see are the electricity bills. The last Southern CA Edison bill I received was $1.87! It just makes me smile when I see those bills.... read more
Best thing we did
Type: Other
Reviewed: 09/24/2013
We have had our panels for almost 4 years and are very happy with the performance.
Almost 2 years later and working well...
Type: Other
Reviewed: 09/24/2013
Model is SPR-240 (not certain about suffix). my system's product stats are at https://enlighten.enphaseenergy.com/pv/public_systems/vqYJ49621... read more
Reliable
Type: Other
Reviewed: 09/23/2013
Remarkably consistent annual numbers over 3.5 years. Panel degradation much less than led to believe, even in the punishing environment of the southwestern desert.... read more
Very good service and dependabilityy.
Type: Other
Reviewed: 09/23/2013
Excellent product. Great dependability and production.
good
Type: Other
Reviewed: 09/23/2013
After 3 years we've had no problems. We do not have micro-inverters on each panel so when snow covers a part of the panels it seems a disproportionate percentage of the power is diminished.... read more
Quality panels
Type: Other
Reviewed: 09/22/2013
Panels are black so they match our roof. Produce a lot of electricity, and sometimes produces more than the expected output.... read more
Panels were producing a little less than I thought
Type: Other
Reviewed: 09/22/2013
Has been working very good for the last two and half years. I would have been happier if the panels produced a little more electricity. Not that I am unhappy I bought solar panels, I also have an electric car powered by the panels.... read more
Arizona Solar Concepts
Type: Other
Reviewed: 09/21/2013
After 2 years the Sun Power panels continue to perform without problems and slightly better than was projected by Arizona Solar Concepts.... read more
