Solar SME

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Updated: 16 November 2023

Installing solar since 2014

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4.51 from 166 Reviews

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A score we give a solar company out of 100 based on 0 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.


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Solar SME reviews

Breakdown of consumer reviews

Sales Process


Price as quoted


On schedule


Installation quality


After sales support


Latest good review thumbs up

Ryan | Mechanicsville, Virginia | 11/30/2023

Solar Panel Installation

Great installation and service.

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Latest bad review thumbs down

Michael B | Baltimore, Maryland | 10/04/2023

"Just not SMEs"

My experience with SolarSME was mediocre. My salesperson Jim was very personable and designed a system customized to my property’s needs. First and foremost, SolarSME is very, very (very!) expensive. Even with an 800+ credit score, SolarSME’s interest rate was more than 600% higher than others, but I purchased my system outright with cash so I missed that red flag. The reason I agreed to their price premium over Tesla and others was because I trusted that SolarSME would provide a significantly better installation and support experience for 25 years vs. Tesla’s 10—so far, they haven’t… at all. First, I got final engineering designs back from SolarSME for approval. The first (obviously) didn’t meet building code so I rejected it. The second and third designs used my neighbors’ roof/ property to reach the system size promised in my sales presentation. After that fiasco, permits and applications to complete the build were filed late and incorrectly leading to significant delays. I tried to cancel my contract with SolarSME, but the cancellation fee was so egregious that I settled for SolarSME’s promise to assign my account to a new PM with additional oversight of SolarSME’s operations manager through project completion. I was assigned a new PM, Emir, who was better than Reuben but I continued to have issues and SolarSME’s senior management could care less and were nowhere to be found until after I filed a BBB complaint against them. It took SolarSME’s installers 3 tries on different 3 days to get the system installed and working correctly. Neither of the inspections went well—the first city inspector was displeased with some of their work but SolarSME’s technician was able to fix the deficiencies while the inspector waited impatiently and eventually signed off. The second city inspector left after arriving for the appointment and leaving due to SolarSME being a no show. SolarSME’s technician was there—he had just fallen asleep, literally, on the job. SolarSME says their price premium is because they use higher quality materials and have a proactive Compliance Team actively monitoring and identifying issues before the homeowner is even aware for 25 years. I don’t know about material quality, but in the first 25 *days,* there were half of a dozen system alarms and SolarSME’s “Compliance Team” was unaware and absent. To be honest, I have serious doubt they even exist. It took me several follow up calls and e-mails to get these alarms cleared, access to my own system via the various (clunky at best, faulty at worst) apps. and portals, the Pearl Certification documentation, and for both my SREC and MEA rebate application to be completed and submitted. SolarSME ultimately did fulfill their requirements but necessity and frequency of following up is not what I bargained for and not what was sold. When I raised my concerns to SolarSME’s senior management, they were argumentative and unhelpful, actually making matters worse. At the end of the day, my PM Emir tried his best but SolarSME’s management had obviously tied his hands behind his back. I don’t regret my decision to go solar but I wouldn’t choose SolarSME again. The experience isn’t what’s promised/ sold, their solution—while customizable—is very expensive and not as aesthetically pleasing compared to competitors, and was generally not what I expected from “subject matter experts.” We’ll see how reliable my system is over the next 25 years and if SolarSME can be bothered to clean my panels, maintain, and monitor/ repair my system as agreed.

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All reviews


Michael Priess | Houston, Texas | 11/16/2023

Rocky first year

System has been running since January. Battery offline 149 out of 289 days, monitoring offline 131 out of 289 days, panels likely producing the whole time. So this would be a 2 star at best. However I’m giving it 5 stars because Faris has been on top of things the entire time, once he took over the system actually started monitoring, battery started working, and he’s been prompt to respond to inquiries and scheduled the multiple RMAs and technicians well with excellent communication. Here’s hoping the system will work going forward !

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Noah | Indiana, Pennsylvania | 10/31/2023

Areej made the process of getting my solar panels installed a lot less stressful than it could have been, always stayed in contact with me throughout the process and helped answer any questions that I had along the way.

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1 comment >
Reply from Solar SME: Thank you for your kind words! We're happy to assist you throughout your project. Your satisfaction is our priority, and we appreciate your trust in SolarSME. Thanks once again for 5 star review.

DRUPAD PATEL | Gainesville, Virginia | 10/31/2023

Excellent Company

We chose the SolarSME to install the solar system in our home. We got the quote from several companies and Solar SME quote was very competitive. Based on reviews, we have chose Solar SME. Our project manager was Dan Marino. He was providing outstanding service during the whole process. He was keeping us updated and always available via phone and text. We are very happy with Dan and I would highly recommend Dan and solarSME for solar installation.

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Chris Ozog | Baltimore, Maryland | 10/27/2023

We had a positive experience working with Solar SME for our installation in our Baltimore city row home. The price was very competitive and the installation occurred without any defects (eg no leaky roofs). Our contact Johan was very attentive to our concerns about our roof and would usually respond to my emails within hours. Would recommend.

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1 comment >
Reply from Solar SME: We appreciate your kind feedback! It's good to know that you are satisfied, with our services. Johan and the SolarSME team are grateful, for your recommendation.

Reggie John | Rowlett, Texas | 10/13/2023

Excellent and very fast response to concern I was facing as a result of a recent storm and power outages. The engineers were great experts that understood the problem immediately and fixed it remotely.

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1 comment >
Reply from Solar SME: We're pleased to have swiftly resolved your post-storm concern. Our expert engineers are dedicated to ensuring your solar system runs smoothly. Thank you for the 5-star rating!

Stuart | Lansdowne, Pennsylvania | 10/12/2023

Excellent service

I have been Interested in getting solar panels installed on my home for some time. SolarSME provided excellent service. Emir worked with me to get solar panels installed on my roof that would cover 100% of my electricity needs. All phases of the installation process were explained. My solar panels are easily producing more electricity than I use. Emir has also assisted me with the application for the SREC. Going solar is one of the best financial decisions I have ever made.

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1 comment >
Reply from Solar SME: We're delighted to hear about your exceptional experience with SolarSME and Emir! Covering 100% of your electricity needs with surplus energy is fantastic, and we're thrilled to have helped you make a smart financial decision. Thank you for your 5-star rating.

Eric Millican | Atlanta, Georgia | 09/28/2023

Good experience with Solar SME

I had solar SME install a system at my house in Buford GA. They were quick to respond to my questions, professional, and got the job done on time. Highly recommended.

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1 comment >
Reply from Solar SME: We greatly appreciate your positive feedback! Thank you for choosing SolarSME for your solar installation needs. We're delighted to hear about your experience with our prompt and professional service. Enjoy your clean energy journey!

Tom Lowman | Silver Spring, Maryland | 09/27/2023

Great Experience with Solar SME

Solar SME installed 19 solar panels on my home and I just got my Permission to Operate and turn the system on. I am very pleased with the team from Solar SME including Levon Saryan (who kept me informed and handled the paperwork) and the installation team led by Rashed. The panels look great (sleek, straight and low profile).

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1 comment >
Reply from Solar SME: We're happy to hear about your positive experience with SolarSME! Thank you for choosing us to install your 19 solar panels. Kudos to Levon Saryan for guiding you through the paperwork, and to Rashed and the installation team for their excellent work. We appreciate your trust in us and hope you enjoy your sleek, efficient solar system.

zorro | Ingomar, Pennsylvania | 09/19/2023

good, but

System is working well, energy bill went down over 90%, current customer rep, Henry, is great, still promptly answers emails even months after work is done. But, it took 8 months from signing to installing, and the first customer rep was horrible, and that is putting it mildly. I had to struggle with him for months until the company fired him, even if the problems were evident and occasionally someone higher up was looped in the (miss)communication.

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1 comment >
Reply from Solar SME: We greatly appreciate your feedback and patience during the initial challenges. We're thrilled that your system is now performing well and your bills have decreased substantially. Thank you for highlighting Henry's outstanding service. Your satisfaction means a lot to us.

Leonard Maliver | Indiana, Pennsylvania | 09/18/2023

Install solar panels on my roof.

Excellent job. they were prompt, professional, and courteous. I would highly recommend their services.

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1 comment >
Reply from Solar SME: Thank you for your wonderful feedback! We truly appreciate your recommendation and are committed to delivering exceptional service every time.

Solar panel cost calculator

Service types

Residential solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

LG Chem solar batteries

SolarEdge - StorEdge

About Solar SME

Founded in 2014 and headquartered in Dallas, Texas, Solar SME is a solar company that aims to provide safe, reliable, sustainable energy to empower communities.

The company offers residential rooftop solar services, commercial solar services, solar panel maintenance, and solar and roofing repair, and was awarded as Panasonic's Fastest Growing Installer in the South-West Region. Rated one of the top 500 solar contractors in 2020 & 2021 by Solar Power World magazine, Solar SME currently offers its services in the following states:

Texas, Virginia, Florida, Georgia, Maryland, New York, Colorado, Pennsylvania, New Jersey, and North Carolina.

Solar SME also provides several solar battery solutions that include the following: Panasonic EverVolt Generac PWRcell Enphase Ensemble LG Chem RESU Solar SME is one of the leading providers of rooftop solar systems in the United States.

We offer end-to-end solar energy solutions of top quality that are completely adaptable to any customer requirement. We provide free solar estimates, solar system designs, various attractive financing options, and top-notch customer support. There's also a 25-years all guard warranty!

You can depend on Solar SME to deliver highly trained professionals, outstanding customer service, and quality systems tailored to fit your family's needs. As a BBB accredited company, we are passionate about your energy saving goals and enabling you to generate your own electricity.

Office locations

Select state


Texas - Grand Prairie

2630 Aero Drive, Grand Prairie TX, 75052

Texas - Houston

6065 Hillcroft St Suite 601, Houston TX, 77081

Texas - Houston

6065 Hillcroft St, Houston TX, 77081

Texas - Grand Prairie

2630 Aero Dr, Grand Prairie TX, 75052


Georgia - Fayetteville

180 Walter Way, Fayetteville GA, 30214


Pennsylvania - Pittsburgh

4 E Station Square Drive, Pittsburgh PA, 15219


Virginia - McLean

8360 Greensboro Drive, McLean VA, 22102


Maryland - Bowie

Chestnut Ave, Bowie MD, 20715

Maryland - Bowie

8518 Chestnut Ave, Bowie MD, 20715


Better Business Bureau Solar Power World


TX TDLR Electrical Contractor License: 33434. VA Electrical/AES Contractor License: 2705175870. PA HIC License: PA151336. MD Master Electrician Contractor License: 14296 NC Electrical Contractor License: U.34551

Contact Solar SME

Location pin
Head Office
2630 Aero Drive, Grand Prairie TX, 75052
Solar SME