Solar Energy World

Home Owner

They were all very professional and curtious. The Foreman was very informative about the whole process and he answered any questions that I had with accuracy and immediately making me feel that there was no doubt about their mission and the completion of it. I would certainly recommend them to anyone that I know and I have already. Great job from this company and CUDOS to a job Well Done.

Installation with Solar Energy World

The entire process with Solar Energy World was smooth and seamless from start to finish. Our project was completed in a very timely manner, and the installation crew did a fantastic job. Everything went exactly as expected, and we couldn’t be happier with the experience. I especially can’t recommend our Energy Advisor, Damien, enough! He made the entire process easy and stress-free. Highly recommend!

excellent experience

the whole process was seamless , very organized, staff was responsive, installation team very professional , our next step will be adding a battery in a couple of years

Incompetence

I had Nava Wassrler come to my house and give me a good price of $193 a month fixed rate for 47 panels. I told them I have a Anker Solix e10 system (battery backup) and wanted to make sure their system is compatible. I her this day one. That was July 23rd. They came to the house, did evaluation of the roof and the anker system. And twll.me July 30th, that the system isn't compatible due to radio frequency interference. Smh.

Unknowledgeable and unresponsive service post install

Installed in 2020. The same circuit has failed the last two summers in a row. Takes them 10 days or more to get out to the house, and then they just replace it, a band-aid till next year, though I insist there is a deeper underlying issue. Do not recommend.

Terrible experience

They made a proposal based on drone views and lidar readings of my roof, without performing any actual physical inspection and dismissed my concerns about the viability of an installation on my particular roof type, but reassured me there were no issues. Then they sent me a final design for approval that had the wrong specifications for my roof (e.g., for TPO although I told them several times my membrane is PVC, and with a cover board when I told them multiple times there is none). Ultimately, when I didn't approve the design because of the mistakes and insisted they account for my actual roof composition, the engineers determined that the only kind of installation they do (stack) is too risky and poses a safety hazard on my roof given the lack of cover board and heat welded membrane. What a waste of time for something they could have figured out (had they paid attention) at the outset. Plus, they cut a hole in my ceiling to look for where the rafters were located and didn't patch it up for a month and a half. Totally incompetent.

Excellent Experience!

Overall a very positive experience. Alex, our salesman was extremely knowledgeable and really took the time to explain everything. Communication was timely and everything was very professional. We were very impressed with the company as a whole and would highly recommend to anyone.

After support is terrible

I had my solar install by Solar energy world in Sept. 2025. All was going well for a few months. Then we lost connection from our app. I made my appointment, which took them 2 months to come out, and they determined the cellular connection was failing. They told me I need to run a category cable to the array. I did a ground unit, so this means trenching about 150' add pipe, cable, ect. It seems to me a company that knows what they are doing would have tested the cell signal, which sucks at my house, they should have asked me. So when the electricians pull the wire from the array they could have pulled a cat6 at the same time. Shame on you solar energy world. I will not be recommending you.

Install was great, post install service is not good

The install process went well, the slow parts were all due to county permitting and inspections. Post install it took FOREVER to get someone out to do the drywall repairs in my garage. Now the next challenge is that I had an inverter issue and a panel not producing as well as it had. By the time anyone respond to the issue I reported the inverter error had cleared but the panel is still producing ~40% less power than it had before the errors. Now they are telling me they will charge me to come out and take a look at the panel and inverter. It took 9 days and I had to call to actually get them to start to address the issue.

My experience with this company has been very dissapointing

My solar system developed a technical issue during my first year of leasing, and the earliest service appointment was nearly two months away. After contacting my sales representative, I was able to secure an earlier visit, but the repair required a follow-up appointment that wasn't scheduled until July—another two-month wait. As a result, I do not have a clear understanding of the issue with my system. Every interaction with customer service has resulted in the same response: they're backed up, and I'll have to wait. I understand that equipment failures and scheduling delays can happen, but leaving customers without answers or a resolution for months is unacceptable. If you're considering Solar Energy World, I strongly recommend evaluating their post-installation service and support responsiveness before making a decision.

Very satisfied with renewable energy!

In October of 2025 we selected Solar Energy World. Kevin Green, Field Energy Adivsor was very professional and most informative. He explained the entire process. It was an decision because of the positive reviews, warranty and tax credits. Most impressive was the short three month period to complete the solar analysis, application, financing, installation, inspections and connection to the grid. Also, since December we have received emails and follow up calls to ensure our complete satisfaction. In short, we are extremely happy with the decision to select Solar Energy World and we highly recommned the company.

Everything is great, all the team is super helpful, and very supportive. when ever i have any issue, they respond right away. happy with it.

Becareful- timeline and Specification of panels and invertor

My contract singed in end of Oct 2025 and till date my solar panel did not start. Very slow in processing for solar energy world and they are working on their on pace and don't understand priority on customer need. During signing of the contract all specification about panel and invertor was discussed, but during installation they came with different panel. Upon discussion they inform that leasing company requested to update and different panel was installed. Further the cost of panel installed was obvious around 10-12K less but ultimately monthly installment remain same. Ultimately, they increase their profit with low cost panel but no benefit to end user. Only care about business, not customer.

Excellent company to deal with

I chose Solar Energy World a couple years ago to begin my Solar experience. I had 14 solar panels installed at that time. I interviewed a few different Solar companies and decided to go with Solar Energy World. All went well and I was happy with the solar output. Lately I decided to add additional panels and a battery backup system so I could be secure in the idea of not losing power in hurricanes and other major electrical outages. Due to costs I just added more panels for now in anticipation of battery backup in the near future. Battery backup is expensive. My interactions with Solar Energy World have been great. Travis Kent was my contact person throughout the process and he was exceptional…always available and would return texts immediately to help keep me informed of progress. I highly recommend this company for your Solar needs.

Glenn Hnilica

Glenn Hnilica is a professional salesman. He explained in detail how the solar system works and how I would save money. He answered all my calls and messages with any questions I had.

We had a good experience with Solar Energy World.

We've had a good experience with the sale and installation of our system.

Great service

It was an easy process; everything was done in a timely manner and exactly as described. I’m very happy with how things turned out. I highly recommend this company if you are looking to install a solar system."

Dysfunctional and surprisingly incompetent

To their credit, they got my system installed an operational in a somewhat reasonable time line. hooray Otherwise this process has been littered with frustration after frustration, mistake after mistake, lapse in communication after lapse in communication, and on and on. Solar Energy World -- owned by Comcast -- talks the talk but they can't walk the walk. They do not have their sh*t together. They have demonstrable problems throughout their organization in being able to plan, coordinate, execute, and communicate. And their service team? Who is supposed to help you when there's a problem? They are egregiously slow. They are often unhelpful. They don't seem to want to help you. And really don't seem like they want to talk to you about anything. Dealing with SEW has really been an unpleasant, draining, and unnecessarily prolonged experience. Easily the worst customer service I've ever had to endure in my life. I cannot recommend them to anyone. Lastly, let me add this: you'll see in a lot of their responses to bad reviews something like "thanks for bringing this to our attention, please email info@solarenergyworld so we can help you." I already did that months ago and they didn't do a single solitary thing in response.

poor service

don’t go with them if you need peace of mind. Your project will just get stuck and reps will not pick call and keep you in dark. It took me close to 8-9 months to get the unit installed and it’s a constant follow up to get the permit approved. had it not followed up so much they would have forgot they had installed solar unit too.

I had a great experience with Carson’s team from Solar Energy World. When we decided to go solar, we contacted 4 companies to give us quotes. Carson from SEW came highly recommended by a neighbor friend. From the start, he was very professional and came in prepared for our meeting. He answered all our questions. He took the time to make sure that we understand how solar works and it can benefit us now and it the long run. He was also easily accessible through text, call or email for follow up inquiries. The installation was straightforward, the installation team were professional and efficient as well. Carson was there for the whole process including making sure we are properly connected to the grid and be able to see our connectivity (production, consumption, export and import of energy). He and his team guided us through it all. I highly recommend Solar Energy World for people that are looking into getting solar panels for their home or business.

Delays, Misinformation, Sloppy

Awful process. Lousy communication. Ignored by sales (Liam Ross). Misinformation by his boss (John Roberts). Dozen messages to project manager (Aya Najjar) with no response. 8 months and I have not seen a bit of savings. Horrible to deal with.

Note to my SEW sales rep.

I do not know if I will see you again Alex. I want you to know that every single person I interacted with on this project has been an absolute gem. The young men who installed the project. The young man who checked their work, the young man who waited for the County Inspector, you, your design contact, everyone. I have managed or helped manage more construction projects than I can count or remember in my career. This is as good as it gets. I hope you are all proud of your work, because you deserve to be. Rick Mears

dissatisfied

difficult to deal with during the installation process. Still don't have the email with the information necessary so I can monitor the system. I had to threaten them with kill the project to get it installed in 2025 so I could take advantage of the tax credit. If i hadn't pushed the issue I would have lost the tax credit

Once you get them installed, they will not come. And fix them, I have the platinum warranty, and they still keep giving me the runaround.