Office location: 7930 National Hwy Suite 201, Pennsauken NJ, 08110
01/28/2026
Bob
Swedesboro, NJ
Typical big company, bureaucratic and slow. (BTW - They are a wholly owned subsidiary of Comcast Corporation which may explain something.) Before you sign they are very responsive but after you sign and they have you under contract they are not. Verbal promises mean nothing - something I forgot. I was told all installations got a "critter guard" but not mine since it wasn't in the contract. They made a big deal about the site survey and obtaining the engineering drawings for the barn so that they would design a code compliant system and be prepared for the install. But on the day of the install they came without the correct mounting hardware for the rails or expansion tubes for the electrical conduit so that wasted most of that day. Once they started the actual work, they drilled five "extra" holes in the house and barn and realized they were in the wrong spot. I think that's pretty poor workmanship. After the installation, they wasted about a month because they didn't a tech available to meet the township inspectors instead of simply leaving the permits. Then once inspected and they received the township approval, it took nearly more two weeks for them to submit the form letter to the electric company for PTO. More wasted time. Their portal seems like it might be helpful and they promise a quick response but that doesn't happen and you won't get a copy of your request unless you take a screenshot. Very unprofessional. Just recently, I got the PTO notice and since being powered-on one of the house's arc fault breaker has tripped 6 times. That's clearly more than a coincident since in the prior 4 years since the house was built that breaker never tripped. I've just called this in along with a problem with the Enphase gateway meter. So I'll need to see how they fix this problem. If you choose this company, good luck. I feel like these guys are like the aluminum siding salesman from years ago.
System size (kW): 8.8
Year installed: 2026