El Paso TX | El Paso, Texas | 07/17/2019
Worst Customer Service
As soon as I signed the contract, the sales man dissapear on me. I was able to find a project manager out of Phoenix and he only took 2 calls from me, after that never responded. It took around 1 month to install the system and more or less 2 months to have it up and running (at this moment no comunnication with sales man, project manager nor anyone related to the sale and seller of the system, only the finance company. It will be 9 months from the day of Installation and I still do not have access to the monitoring system, and I just received my electric bill that looks like I dont have any system at all.
George Pegios | New York, New York | 06/07/2019
Free Monitoring After Installation
My family and I were really looking to get solar for our house because we heard of all the great benefits it has for the future. KGT was able to inform me about all of the pros and cons of solar and they were truthful about it. They have great customer service and the thing that I appreciate about them is their Free Monitoring that they provide after installation.
Kristen Brown | San Antonio, Texas | 05/28/2019
Awesome Staff Keep You Informed
We looked at four companies when we decided on KGT Renewables. Our project manager kept us in the loop the entire way through. They took care of all the paperwork, including dealing with our HOA. CPS took a while to come back with approvals, but our project manager kept us updated during every step of the process. The install crew that came out to our residence was very nice and respectful and informed us everything they did to our roof and service panel. Other than our utility company and HOA giving us grief, we are very happy with our install. We just got installed so we haven't gotten our first bill yet but we are excited to see our savings. We would recommend KGT Renewables to anyone who wants to go solar.
