Office location: 1900 Appaloosa Dr A4, Sundland Park NM, 88063
09/10/2020
quietharmony
Canutillo, TX
Nothing went right from the time we first encountered the sales representative, Gabriel. We asked to rent the panels. They used my DocuSign and took out financial for a $31,000 loan. The panels never worked. The rep said they would pay our electric bills until the panels worked. They never paid a dime. Then we were told the rep was fired and were given the name of another person named Jessica. After communicating with her several times, with no positive result, Jessica was suddenly not with the company any longer, we were told. Solar panels are still not working. Jessica told us to contact the CEO Jeremy Turnwald. He told us that it wasn't his responsibility to make sure that the solar panels ever worked after installation. It's now over a year since this all began. We are stuck with a $31,000 loan that we never authorized; solar panels on our roof that don't work; and full electric bills every month. I have never been so frustrated or felt so helpless. No one will step in to make this right.