Review for KGT Renewables

Office location: 9106 Ingram Road Suite 480, San Antonio TX, 78216

07/17/2019
El Paso TX

Worst Customer Service

As soon as I signed the contract, the sales man dissapear on me. I was able to find a project manager out of Phoenix and he only took 2 calls from me, after that never responded. It took around 1 month to install the system and more or less 2 months to have it up and running (at this moment no comunnication with sales man, project manager nor anyone related to the sale and seller of the system, only the finance company. It will be 9 months from the day of Installation and I still do not have access to the monitoring system, and I just received my electric bill that looks like I dont have any system at all.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support