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kathy | Trenton, New Jersey | 12/10/2025
Misleading
Beware. Sunrun sales representative very misleading. After signing contract, they asked for me to sign a different contract which had less solar panels. In that instance, I only generate 20% of solar energy if that. I did now know or was not informed that by significantly reducing the amount of panels, I would not be generating enough to obtain a savings. So now, I am stuck with no savings and paying a monthly bill to them. I tried discussing the issue with them and all they said was I signed the papers so there is nothing they can do. I am really upset that Costco allows them to partner with them. I will be also reaching out to Costco.
Shaelyn | Stockton, California | 12/09/2025
STAY FAR AWAY
Do not do sunrun!! They don’t act on their production garuntee I been paying still almost. Full price for PGE and 250$ a month for sunrun they are out to get your money I swear! U call customer service they have u on hold barely speak English u can’t understand them they for the last three times said they’re gonna issue a credit to my account they never do I’m still stuck paying full price PGE and full price solar it’s a whole scam
Greg Scott | Perris, California | 12/04/2025
Misinformation
Still receiving Edison Bills due to misleading information from SunRun Representative regarding our Electricity usage would be reduced significantly. However, we’ve paid Edison it seems more than acquiring Solar. We weren’t informed that Batteries were also needed!!
Sarah Hoffler | Middletown, NY | 12/01/2025
Sunrun Installation
Kyla was extremely professional at all times. She took the time to explain how we would benefit from the installation of solar panels and the advantages of the services provided via Sunrun. My husband was a hard sell and Kyla's patience and knowledge was always above and beyond. Thank you Kyla and Sunrun!
Sunrun customer | Cuddebackville, New York | 11/29/2025
Very efficient and professional installation !
Mohammad shablid | Vallejo, California | 11/28/2025
They were all very professional and friendly
M Tabangcura | Stockton, California | 11/27/2025
The representatives I had were excellent. They were constantly updating me on the project, providing guidance along the way. Always wanted solar so thankfully they were in my neighborhood.
Channing | Yorba Linda, California | 11/25/2025
They completed the installation in the time they said and kept everything clean as they were working.
Zach B | Tampa, Florida | 11/25/2025
A+ Customer Service
From initial contact with the gentleman in lowes, to the Sales professional that came out to the home to the continuing process with Sunrun, everything has been outstanding. Hopefully this continues!
Gerry Mc Gwyne | Blauvelt, New York | 11/25/2025
Excellent
