Office location: 16 Progress Rd, Billerica MA, 01821
01/08/2026
Nicm
Worcester, MA
Please do yourself and your family a favor and run away from this company. It’s nothing but lies and they go out of their way to keep you from actually saving $$ by locking batteries and such. You have to be completely mental, like myself, to willingly kick your self below the belt
System size (kW): 9
Year installed: 2025
Sunrun Inc. reply
01/13/2026
We're genuinely sorry to learn about your experience, Nicm. We're here for you and would like the chance to speak with you further about your concerns. If you could kindly send your service address and a brief outline of the issues you're facing to resolutions@sunrun.com, we'd greatly appreciate it. Thanks!