Review for Sunrun Inc.

Office location: 26 Worlds Fair Dr.Ste J, Somerset NJ, 08873

01/22/2026
Haner Eugenia Roselle Park, NJ

Horrible Experience

Sunrun subcontracted Bright Planet Solar to do installation on my roof. During installation, they had to move panels twice because they were not up to code with the town. They left my roof with patches of metal sheets and white plaster or some form of sealant. Installation was horrible, they did not seal the screws correctly, leaving holes and leaks into my home. I had multiple contractors come to see the roof and all told me what a horrible job they did, they left shingles lifted, which then a squirrel tried living in my ceiling, they made me pay to remove the solar panel as they stated it was not their fault. After I got an attorney was when they finally called me wanting to do right. Now it has been close to 2 years, their attorney stopped answering us about a year ago and my roof still leaks. I don't recommend Sunrun or affiliates.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 8

Year installed: 2021