Review for Sunrun Inc.

Office location: 2583 Consulate Drive #800, Orlando FL, 32819

01/24/2026
Lori Laurenzana Winter Garden, FL

Worst Solar Company Ever

I have been waiting over 7 months for Sunrun to come out and fix the problem with my system. Now, I am being double charged from Sunrun and Duke because the system is not producing the amount that was originally promised. Customer service is horrible! Everybody blames each other, and nothing ever gets resolved. I am still waiting for a supposed escalated ticket from upper management to address the ineffectiveness of our system. I would NOT recommend this company at all!!!

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 14.76

Year installed: 2025