Steve Bowman | Ventura, California | 09/18/2022
Complicated process but worth it at the end!
I ordered the Tesla battery after my system was installed, (quite efficiently), a couple of years ago; however, it took a long time for Tesla to make it available. Once it came in, Sunlux was right there for the installation, then it was the City of Ventura's chance to slow everything down due to their staffing issues. We made it past that and So Cal Edison took their sweet time in approving the work, which was solely because of their bureaucracy. The battery works great and I'm ecstatic with everything Sunlux installed. Thanks for your patience and tenacity.
Tom | Long Beach, California | 09/08/2022
Five-Home Installation
After signing the agreement to contract Sunlux to install solar panels on five homes, LG announced the company was ceasing production of its solar panels. Although it was no fault of their own, Sunlux upgraded all five homes to more powerful, more aesthetically appealing, and more expensive Tesla solar panels for the same price quoted for the LG panels. It was an unexpected gesture that reassured me I had made the right choice of solar installer.
Romeo M. | San Diego, California | 09/06/2022
Sunlux Solar Installation
I was satisfied with my solar system from sales to installation. Berlyn, the PM, was very helpful during the installation process. Chris, with sales, was very thorough with the system and the contract. The system was activated last 8/26/22. So far it has been performing well. Waiting for my first electric bill with solar.
mike | Simi Valley, California | 08/24/2022
customer service
Great customer service and knowledge of what you will need
Rodney V | Pico Rivera, California | 08/15/2022
Erik K as the project manager kept me informed and updated throughout the permit process, installation and Final Inspection. He did outstanding job Thank You
GGrabner | Rancho Santa Margarita, California | 08/01/2022
Bonnie Torres - An Excellent Customer Review
Just a quick note to comment on what a pleasant and professional experience I had with Bonnie Torres during the installation and set up of our Sunlux solar system. Bonnie always responded very quickly and efficiently to every question or concern that I had during the very complex process of getting a new solar system put in. She is very knowledgable and is an excellent communicator. Sunlux is very fortunate to have a person of Bonnie's calibre in a very crucial customer interface position. Sincerely, George Grabner
John S | San Clemente, California | 07/15/2022
The team at Sunlux made the installation of our solar system easy. They kept us updated every step of the way. I highly recommend them
Mrs. H | Lancaster, California | 06/24/2022
Great service
Our questions were answered and the install went well. We had frequent contact with the project manager, Alex, who was helpful with all of our questions and concerns.
EDWARD ORR | West Covina, California | 06/23/2022
The process took a few months from start to finish but Sunlux was there the whole time making sure everything was moving forward. Our sales representative was Gary Lupo, he was very helpful and answered all of our questions. Our project manager was Erik Karlson, he also was very helpful, easy to get in touch with and he handled everything from scheduling the installation, securing the necessary permits, and working with our electric company. All-in-all it was a good experience. We are looking forward to having solar and reducing our electric bill.
