Doug e | Pasadena, California | 04/15/2022
First rate service
I felt thoroughly taken care of at every step of the process of purchasing and installing solar panels. This process is entirely new to me and Alex at Sunlux made the journey simple to understand and took his time to make sure I was fully informed at all times. Dealing with local municipalities can be a slow and confusing process and alex stayed on top of it for me. I wouldn’t hesitate to recommend Sunlux to a friend. This A+ company is a delight to do business with.
Dan | Huntington Beach, California | 04/12/2022
Great solar installation
Alex was in touch with me every step of the way throughout the process. It was a long process, but Alex informed me of this ahead of time. The installation proceeded smoothly, often without us having to be home. I am very pleased with my new "greener" house. Thank you Alex and Sunlux.
NZ | Lake Forest, California | 04/11/2022
Our experience with Sunlux was very good from start to finish. Don explained how we can benefit from solar and very thorough in explaining the difference between leasing and buying our solar panels. We opted to purchase the system which made more sense to us. Our project manager, Erik was in constant contact with is guiding us every step of the way. He was quick to respond by text, email or phone. The installation took 1.5 days and the system was operational when the crew left. The city inspection took a couple of weeks, but that’s on the city not Sunlux. I have already recommended Sunlux
Terry | Chino, California | 04/06/2022
Exceptional service from Jerry Hong
I'm so glad to have found Jerry from Sunlux. He is extremely professional and knowledgeable and customer orientated person. He will explain all the pros and cons on choosing different equipments and offer his suggestion on what's best for the customer and not trying to sell every equipments. His initial presentation was full of information and he prepared the proposal the next day morning and the office team also provided all the documents within the same day. I am extremely impressed by their efficiency. They also have great pricing compared to other companies. I would highly recommend Jerry to anyone.
Wayne | Irvine, California | 04/04/2022
Sunlux was great
I had an all-round good experience with Sunlux. They were very responsive to any questions I had, made some changes to their plans around what I wanted, even after the project was started. All-round good vibe.
Daniel Zivetz | Los Angeles, California | 03/31/2022
Project complete
Chris the sales rep and Berlyn the project manager at Sunlux proved to be responsible,easily accessible and trustworthy. I did a lot of prep scoping out solar installers and I am so pleased that I went with Sunlux.i will recommend Sunlux as a solar installer to my friends and family without hesitation!
Miguel Cornejo | Norwalk, CA | 03/31/2022
So disappointed
From the beginning this company was doing an awesome job, from the first time we had a zoom meeting. The sales rep Chris was honest and I was convinced I have found the right solar company. That was back in November then LG went out of business and solar panels and the updated my panels to the new Teslas. Customer service my project manager was keeping me informed every week. Until March 25 when I called that were to be there for final inspection and nobody showed up so I call my project manager and she told me the city had canceled and supposedly the city called them. At 7:00 AM to notify that they expect to call in sick. So I decided to call the city of Norwalk I’m pretty familiar with the city permits in building and they told me I never had a had an appointment for inspection but they were willing to do it on Monday. So I call back my project manager and then she told me that somebody HRA call me on the 23rd to notify that there was no appointment for today. Well that’s a lie because normally they will email me or call me and any changes I have no email no calls. I have put complain and Penny and today is March 30 and I still have not received a call from the company Sunlux. They got their money I guess this is what I’m expecting if I ever have issues with my solar panels. I have a lot of family members and friends they were really to go with this company but now they hear my frustration and they’re planning to go on a different direction
Ary Essoh | Cerritos, California | 03/21/2022
Smooth service
We received excellent service from day one. Excellent customer service and follow-up email every time. Thank you, Christopher and Gabriel. The installer crew was also fantastic.
Wilson | Yorba Linda, California | 03/18/2022
Seamless installation process
Sunlux was great to work with from project quote to planning and installing. Don was extremely informative through the initial process and Alex was organized and helpful through the entire project. Installation crew operated safely and efficiently to get my system up and running.
MD | Norco, California | 03/17/2022
Solar Experience
My experience with Sunlux was excellent. The sales to project manager to installers were very knowlegeable and very helpful every step of the way. When searching for solar companies the other companies seemed to lack the knowledge and expertise of Sunlux. I highly recommend this company !!!!!
