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Jeremy Gillen | Clearfield, Utah | 12/30/2025
True to their word and work
From the beginning, Steve Michels was purely informative with not any pushing at all. No “last minute deals only today if you sign” kind of thing. I actually didn’t pull the trigger on this project for a few months and felt very comfortable making my decision and taking the time to ponder on the information I received. Max and his crew were awesome on the install! They were pleasant to work with and their work appears very well done! I’d recommend his crew any day.
Chris LeDuc | Brigham City, Utah | 12/26/2025
Awesome
Steve Michels was super helpful and easy to work with. The installer was done on one day. The customer service team kept us appraised of the next steps, and how inept out provider is. I only wish we would have done it sooner.
Arkaybee | Saratoga Springs, Utah | 11/21/2025
Honest company, great to work with
Working with Steve in Sales and Joriel as a PM on our solar install project was amazing. Steve was up front about having a no pressure presentation, which I appreciated, and he was well informed of tax incentives and product details. Joriel pretty much handled everything and kept me up to date on next steps and whether there were things I needed to do. Would work with again!
Jaden | Eagle Mountain, Utah | 10/27/2025
Smart Wave was the best option
I installed a relatively small system, 3.65kW, using Runergy panels, and Smart Wave had the cheapest price by far (I got quotes from 4 other companies), while still having the best warranty out there. The install went fast, and everything has been working perfectly.
Tom Cimino | Woods Cross, Utah | 10/24/2025
Great Experience!
Great experience with Smart Wave. My project engineer, Shamey, was fantastic and a huge help along the way keeping everything on track. Steve Michels was also incredibly helpful during our initial consultation. Very pleased with the final result!
E Berg | Ogden, Utah | 10/03/2025
Nearly 6 months delay for Tesla Powerwall Install
I signed April 12, 2025 with Smart Wave Solar to install a Tesla Powerwall to my existing home solar system. Found out today, October 3, 2025, they are ready to install my system. Be careful of their contracts. You are committing to a 25% cancellation cost even if their process takes years before they install your system. Staff have been pleasant over the six months, but I feel no approval process for a simple add-on should take 6 months without a buyer’s right to cancel after a ridiculous delay period.
Eastview | Erie, Colorado | 09/23/2025
when they do a poor job they dont care
I can't say enough horrible things. Let's start with the most concerning error. Not adhering to national electric code, they neglected to put insulators on metal connectors. This prevents you from having a short in your system. Luckily the city inspector caught it.I was told if I went on their fast track program I would have the system installed within a month, and it would take one day to install a system of my size. Untrue. It took six visits. Five of which they needed inside access to the house. So I needed to be home. They tell you this the day before. I signed my contract and made my first payment on June 19th. I am writing this on September 23rd. As of right now things are still not up and running. Definitely more than one month.I have discussed the issues with customer service and my point person. Zero effort has been made to make this right. I'm still waiting on an estimate for battery install. The electrician told me about a new battery that was released the second quarter of this year. He was installing one the next day and told me the price. When I asked about it they said that was not correct. It's been about a month and I still don't have information on pricing.You will find similar reviews from the Broomfield Colorado area.
Lynn Ward | Lehi, Utah | 09/23/2025
Zack and crew were always cheerful and helpful answering all of our questions. Their work looks great. We’re very happy with them and their work.
Dave B. | West Jordan, Utah | 08/13/2025
Very good experience!
Very good experience with both the Salesman and the two installation crews! The salesman explained things nicely, like why I needed a "Critter Guard" (made sense after he explained it, and a neighbor said he wished his solar company had advised him before he got birds nesting in his panels!). I had two different install crews (large install), the first was led by Justin Dunn, and the second consisted of Zach and Barret, both were excellent. They even caught undersized wiring being used in my existing box, and fixed that for me with no extra charge! They walked me thru what they planned on doing, and then showed me afterwards, explaining what each component did. I am a retired Technical Consultant, and kind of knew anyway, but must say, very nicely done! They knew their stuff! If all their people are as excellent as the ones that did my installation, without a doubt, use them. My Salesman, Randy Hansen even still answers questions for me to this day, and follows up long after we paid for the install! That is a real nice touch! I have worked with a lot of Tech companies in my career, most good, a few bad, very few very good ones. A lot of the employees of these companies were still "learning the trade". SMART WAVE SOLAR was a very good experience for me and the people I dealt with really knew their stuff! My 32 Panels and dual Tesla Power Wall 3 units are working well as I post this!
Randy Campbell | South Jordan, Utah | 08/04/2025
Very Satisfied
Steve was patient and great to work with in addressing my questions and concerns in negotiating the contract. Loren was awesome in coordinating the paper work with Rocky Mountain Power along with the inspections with Rocky Mountain Power and South Jordan City. She also did a marvelous job with scheduling and following up with with me after the installation was completed. The installation crew arrived on the day that was scheduled and on time! They were professional and courteous and did a very good job with the installation. (they also cleaned up before they left!) I contacted 4 different installation companies before deciding to go with Smart Wave Solar and I'm glad I did and would highly recommend them. Randy
