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Jaden | Eagle Mountain, Utah | 10/27/2025
Smart Wave was the best option
I installed a relatively small system, 3.65kW, using Runergy panels, and Smart Wave had the cheapest price by far (I got quotes from 4 other companies), while still having the best warranty out there. The install went fast, and everything has been working perfectly.
Tom Cimino | Woods Cross, Utah | 10/24/2025
Great Experience!
Great experience with Smart Wave. My project engineer, Shamey, was fantastic and a huge help along the way keeping everything on track. Steve Michels was also incredibly helpful during our initial consultation. Very pleased with the final result!
E Berg | Ogden, Utah | 10/03/2025
Nearly 6 months delay for Tesla Powerwall Install
I signed April 12, 2025 with Smart Wave Solar to install a Tesla Powerwall to my existing home solar system. Found out today, October 3, 2025, they are ready to install my system. Be careful of their contracts. You are committing to a 25% cancellation cost even if their process takes years before they install your system. Staff have been pleasant over the six months, but I feel no approval process for a simple add-on should take 6 months without a buyer’s right to cancel after a ridiculous delay period.
Eastview | Erie, Colorado | 09/23/2025
when they do a poor job they dont care
I can't say enough horrible things. Let's start with the most concerning error. Not adhering to national electric code, they neglected to put insulators on metal connectors. This prevents you from having a short in your system. Luckily the city inspector caught it.I was told if I went on their fast track program I would have the system installed within a month, and it would take one day to install a system of my size. Untrue. It took six visits. Five of which they needed inside access to the house. So I needed to be home. They tell you this the day before. I signed my contract and made my first payment on June 19th. I am writing this on September 23rd. As of right now things are still not up and running. Definitely more than one month.I have discussed the issues with customer service and my point person. Zero effort has been made to make this right. I'm still waiting on an estimate for battery install. The electrician told me about a new battery that was released the second quarter of this year. He was installing one the next day and told me the price. When I asked about it they said that was not correct. It's been about a month and I still don't have information on pricing.You will find similar reviews from the Broomfield Colorado area.
Lynn Ward | Lehi, Utah | 09/23/2025
Zack and crew were always cheerful and helpful answering all of our questions. Their work looks great. We’re very happy with them and their work.
Dave B. | West Jordan, Utah | 08/13/2025
Very good experience!
Very good experience with both the Salesman and the two installation crews! The salesman explained things nicely, like why I needed a "Critter Guard" (made sense after he explained it, and a neighbor said he wished his solar company had advised him before he got birds nesting in his panels!). I had two different install crews (large install), the first was led by Justin Dunn, and the second consisted of Zach and Barret, both were excellent. They even caught undersized wiring being used in my existing box, and fixed that for me with no extra charge! They walked me thru what they planned on doing, and then showed me afterwards, explaining what each component did. I am a retired Technical Consultant, and kind of knew anyway, but must say, very nicely done! They knew their stuff! If all their people are as excellent as the ones that did my installation, without a doubt, use them. My Salesman, Randy Hansen even still answers questions for me to this day, and follows up long after we paid for the install! That is a real nice touch! I have worked with a lot of Tech companies in my career, most good, a few bad, very few very good ones. A lot of the employees of these companies were still "learning the trade". SMART WAVE SOLAR was a very good experience for me and the people I dealt with really knew their stuff! My 32 Panels and dual Tesla Power Wall 3 units are working well as I post this!
Randy Campbell | South Jordan, Utah | 08/04/2025
Very Satisfied
Steve was patient and great to work with in addressing my questions and concerns in negotiating the contract. Loren was awesome in coordinating the paper work with Rocky Mountain Power along with the inspections with Rocky Mountain Power and South Jordan City. She also did a marvelous job with scheduling and following up with with me after the installation was completed. The installation crew arrived on the day that was scheduled and on time! They were professional and courteous and did a very good job with the installation. (they also cleaned up before they left!) I contacted 4 different installation companies before deciding to go with Smart Wave Solar and I'm glad I did and would highly recommend them. Randy
Jakub | Park City, Utah | 06/10/2025
I went back and forth for a long time as to whether I wanted to go ahead with solar or not. Smart Wave never pressured me, never tried to incentivize making an immediate decision. I appreciated this and it was in stark contrast to many companies out there. Next they were very knowledgeable. I tend to ask a lot of questions and do a lot of research myself and all the information was accurate and honest. Now that we're on the other side of the project, I can also report that everything went very smooth. Communication was proactive, no surprises and ultimately landed very well. If you are considering solar, I would highly recommend Smart Wave.
Ferdinand Melkonyan | Longmont, Colorado | 04/21/2025
really unpleasant experience so far
1. Great sales person, Dan. Sold me on solar, and Smart Wave 02-2024 - that's basically the only good moment 2. About one year delay with the system installation. Finally, installed 03-2025. 3. Newly installed system stopped working in a couple of weeks after installation. 4. Do not know what to expect, not sure if I can trust them/their technical expertise at all 5. In addition, I paid all the invoices, and have not been compensated in any form for delays.
Tom P | Denver, Colorado | 04/16/2025
A++
Smart Wave was excellent every step of the way. Steve Michels worked with me for over a year while I determined if solar was right for my new home. Their pricing is very competitive(much lower than other companies that have come door to door). The communication throughout the process excellent as well. I'd highly recommend Smart Wave!
