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Gundys | Boulder, Colorado | 04/06/2025
Great experience!
We had a great experience with Smart Wave Solar. Our salesperson Steve Michels was super knowledgeable and responsive. The installers and electricians, led by Nick, Jared and Ari, were careful, thorough, communicative and easy to have around. We highly recommend the Smart Wave team!
Michael | Arvada, Colorado | 04/01/2025
Smart Wave was reasonably priced and installed an effective system. Working with the scheduling office was challenging at times. In addition, they incorrectly told me the system was functioning correctly despite it not meeting their guaranteed production volumes. After I reached back out with the same data they had access to, they sent out a technician and confirmed and entire array of panels was wired incorrectly. Once the system was fixed, it is working exactly as designed. Overall, you will get a competitive price but you will have to act as a project manager to keep them on schedule and honest. Since installation, I have been assigned Steve Michels and he has been very helpful.
Kjersty | Eagle Mountain, Utah | 03/28/2025
Great experience with install
Ben and Robert were informative and courteous during the install. They put something against the house so their ladder wouldn’t leave marks. They cleaned up after themselves. They put on shoe covers when they needed to come in the house. They explained everything they did and situated them in a way that looks really great on the roof. We’re very happy with our experience with the installation of the solar panels and power wall.
CrisC | Denver, Colorado | 03/27/2025
Terrible Experience- Cannot meet Production Estimates
RUN! We have had production issues since day 1 starting in 2022. We have never been able to produce the amount of solar energy predicted. We told the company this very quickly after install, and they have yet to resolve the issue. Customer service is not helpful. We have had a case to get compensation based on our contract production guarantee. They guarantee 85% of production estimates, or they will compensate you. In 2024, they reevaluated the expected production, and LOWERED the estimated production from the original estimate. And still, we have had well below that (closer to 70% of estimates). We have had this specific case open since November with absolutely no progress (5 months later). Keep in mind that we had several other production cases before this with their support team, none of which resolved the technical issues. Currently, we are in the process of contacting the state attorney general and Better Business Bureau. You have so many options, please use this company.
Dan E | Englewood, Colorado | 03/03/2025
A seemless start-to-finish experience
Thanks to Steve Michels, Jean Fa'amoe and the team at Smart Wave Solar. My new solar install was completed in a timely fashion with no roadblocks or issues. The process from quote to install was smooth and informative.
Frannie M | Salt Lake City, Utah | 02/19/2025
Smart Wave Solar is the smart choice!
Steve was great to work with! He was informative, knowledgeable, and super kind. I added the critter guard to my panels, which were installed at night; the following day, I noticed they did not look very good. I sent Steve a text about it with pictures, and the next day, the installers were over to fix them. They also ensured that my panels were done before the end of the year, which was super important to me. Overall, excellent service and great communication. I am happy to recommend Smart Wave for your solar needs.
Austin Richardson | Ogden, Utah | 02/17/2025
Straight forward
Worked with Steve Michels to set up the best solution for my house based on the energy consumption and rates seen with the local utility company. Was able to access a coop cash back rebate, and tax credit to lower the monthly bill which will offset the bill to my utility company.
Tim P | Saratoga Springs, Utah | 01/28/2025
I had my system sized, designed, and installed by Smart Wave Solar. Signing paperwork to completed install was under 3 months for a 10.5kW system. While the initial contact from Steve Michels was for a different brand of panels he was completely open to my request to get REC Group panels with a similar price with no pushback or attempted to steer me to a different panel that might have had better incentives for Smart Wave. Very happy with the system, install, and process.
Dan | Syracuse, Utah | 01/16/2025
Smart Wave Solar was Amazing!
Smart Wave Solar just completed installing 17 panels on my house. They did an amazing job! I started getting quotes from one of those door to door salesmen who was super pushy and annoying. A friend referred me to Smart Wave. Steve Michels reached out and quoted me for 2 more panels for cheaper than the door to door salesman quoted me. He went over the whole process and made sure I would generate enough power to not have a power bill anymore other than my connection fee. The installers were fast, clean, and very professional. After installation, Smart Wave kept me informed on what the following steps were and when it will be done. I was extremely happy with everything they did and reccomend contacting Steve Michels from Smart Wave Solar to at least get a quote. You won't be disappointed!
JD Hanson | Salt Lake City, Utah | 01/13/2025
A year later and still 5-stars
Smart Wave Solar installed my system in November of 2023 and I couldn't be more pleased. The sales process easy to understand and the installation was quick and seamless. Fast forward to today and my power bill is only $20. Can't beat it. These guys deliver on what they say.
