Smart Wave Solar

Verified profile
Updated: 01 July 2024
Installer

Installing solar since 2019

Smart Wave Solar logo
Pre-Screened Solar Pro

Since 2021

4.62 from 168 Reviews

How was this rating calculated?

SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

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Smart Wave Solar reviews


Breakdown of consumer reviews

Sales Process

4.9

Price as quoted

4.9

On schedule

4.6

Installation quality

4.8

After sales support

4.7

Latest good review thumbs up

James | Ogden, Utah | 07/08/2024

Good company

They were very communicative- kept me informed. I felt they were honest and that we got a good deal compared with other bids. I like the bypass power option when the power is out. There were a few little issues and they took care of them in a timely manner without a hassle, which was appreciated. They encountered some challenges when installing the power that I know took longer than expected but they stayed with it and got it done and didn’t try to upsale or do charge backs.

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Latest bad review thumbs down

Thomas Walker | Salt Lake City, Utah | 05/27/2024

INTEGRITY MATTERS!

My initial choice for solar was Blue Raven, in preference to Smart Wave. That deal stumbled due to their opinion that my home needed a new main electrical panel, which bumped their original price considerably. I reverted to query Smart Wave, and their salesperson short circuited my price negotiations with Blue Raven by quoting me a persuasively appealing price, including the panel upgrade (I've included a copy of my hand written price notes made during the call that closed the deal). He failed to specify that in the contract, and when the city approved the existing arrangement they refused to honor the salesperson's commitment, although a Smart Wave exec told me that they let the salesperson go over the matter. A short time after installation my panel blew, pretty much validating Blue Raven's opinion. I engaged in extensive, month's long correspondence with Smart Wave pressing the issue, to no avail. I involved the Division of Consumer Protection, whose representative, having read the mountain of correspondence I'd produced, told me he 100% believed me, but in terms of actionability, the contract didn't give them the ammunition they would need to intervene. In other words, if Smart Wave refused to do the ethical thing, which would be to honor their salesperson's commitment, the agency was powerless to act. I rated Installation quality 3 stars because, in fairness, what work they did was technically fine, it just lacked a crucial component their salesperson committed. I have held the position "Director of Sales and Marketing" before. In one my Smart Wave conversations I told them that, in their position, I would honor the commitment and let the salesperson go. It seems they found it necessary to do only half of that. In case any of Smart Wave's competitors become aware of this post and would like copies of my extensive pleadings to Smart Wave, I would be pleased to oblige.

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Ron Randquist | Spanish Fork, Utah | 07/01/2024

Excellent solar company to work with

I had been considering solar for my home when I saw a neighbor who was getting a system installed. After talking to him and hearing his recommendation I gave Smart Wave Solar a call. All of the people I worked with (sales, project management, installers, and support) were very professional, attentive, and focused. They helped me design a system that would meet my needs, I did not feel any pressure to "purchase now" or "you'll never see a deal like this again". They had a broad array of financing options and we found one that worked well for me. During the install they went above and beyond to get our system installed in a timely manner. One of the things I liked about their system is that if the power goes out. I can manually disconnect from the grid and use the plugs directly off the inverters to provide 2000W of output for each inverter. I just didn't make sense to go with a battery backup system in my case (with 1 to 1 net metering, and flat rate billing from our power provider). After our system had been running for over a year, I got a call from Smart Wave saying that the production on one our my arrays was lower than it should be and they sent someone out to fix a faulty cable. System production returned to normal and I have not had any issues since. I would highly recommend looking at Smart Wave Solar!

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Mark | Boulder, Colorado | 06/28/2024

Best price and equipment

I got quotes from 6 solar installers and Smart Wave was the best. They handled everything, including my incessant questions that continue to this day. Install happened pretty quickly, and I have only compliments for their customer service. I've had zero trouble except for clouds, lol.

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Mike Barrett | Denver, Colorado | 06/28/2024

Home owner

We had Smart Wave solar install solar on our home, from beginning to end they did an outstanding job. Everyone on their team was great and our system has been doing great, My wife and I recommend them very highly. Thank you guys

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shinehah | Springville, Utah | 06/27/2024

Great solar company.

Heat Wave Solar has been stellar. They have been true to their estimates and have been very active in making sure I knew what was happening.

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TLC | Ogden, Utah | 06/27/2024

Installation on time, production as forecast

SmartWave had the best package, including 100 percent financing. Installation was smooth and on time. The panels' generation is as forecast, as are my monthly electricity bills. Financially, it was a no-brainer, even with Rocky Mountain Power's stingy purchase prices.

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Stu | Orem, Utah | 06/27/2024

Great company!

I chose not to review Smart Wave immediately after installation to see how things went. Nearly 2 years later I can say I am absolutely satisfied with the job the company has done. They continue to provide support and updates and have qualified and honest salespeople. We had a great experience! Solar was a good investment and has certainly helped us control and manage our energy expenses.

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James Harper | Nederland, Colorado | 06/27/2024

Excellent customer service and communication. Great value, customization for our home, and knowledge of all relevant subsidies! Highly recommended.

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Colton South | Lehi, Utah | 06/27/2024

Easy and straightforward

Working with Smart Wave Solar was really easy and they made sure everything was explaining in a straightforward way. I really like that we can have power even when there’s an outage, and their pricing was very competitive.

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Carol R | Commerce City, Colorado | 06/27/2024

System works well and was reasonably priced

I chose Smart Wave Solar after talking to 4 companies and checking the experience of other Smart Wave Solar customers. I had some initial glitches with the system which took a while to work out. But customer service was very helpful and stuck with me until the problem was fully resolved. My system fulfills my house electrical needs 100%.

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David J | Salt Lake City, Utah | 06/27/2024

Great Company To Work With

I have worked along side this company doing roofs for them prior to systems being installed. I enjoyed working with them so much that I have moved forward with solar for myself! Fair, Honest & Transparent.

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Service types


Residential solar - Grid tied

Energy audits

Residential solar - Hybrid solar systems

Energy monitoring

Residential solar - Off-grid systems

Tesla Powerwall sales and installations

About Smart Wave Solar


Why choose Smart Wave Solar? We are locally owned and operated, and have extensive experience. We know what we're doing and we have an excellent reputation. We offer amazing prices without cutting corners. We use high-end solar equipment and offer exceptional customer service. We don't outsource our installations (many solar companies do). This allows us to keep costs low and make sure you get what you were promised. Interested in batteries? We're a *Premier* Certified Installer for the Tesla Powerwall 3, which can provide whole home backup for emergencies. Our online reviews speak for themselves. Check out more of our 5-star reviews on Google.

Office locations


Select state

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Utah - Bluffdale

14553 S 790 W, Bluffdale UT, 84065

Utah - Bluffdale

14553 S 790 W Suite C, Bluffdale UT, 84065

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Colorado - Denver

4201 Madison St, Denver CO, 80216

Certifications


Better Business Bureau

Contact Smart Wave Solar


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Head Office
14553 S 790 W Suite C, Bluffdale UT, 84065