Smart Wave Solar

Verified profile
Updated: 31 January 2024
Installer

Installing solar since 2019

Smart Wave Solar logo
Pre-Screened Solar Pro

Since 2021

4.59 from 149 Reviews

How was this rating calculated?

SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

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Smart Wave Solar reviews


Breakdown of consumer reviews

Sales Process

4.9

Price as quoted

4.9

On schedule

4.6

Installation quality

4.7

After sales support

4.7

Latest good review thumbs up

MBailey | Littleton, Colorado | 03/18/2024

Great experience - I recommend

I had the pleasure of engaging with Smart Wave Solar for my project and they were great! Our panels have performed as expected so far. Overall, great people to work with.

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Latest bad review thumbs down

Hunter | South Jordan, Utah | 11/16/2023

Downgrade experience after purchase

Steve Michels, my sales representative, was incredibly helpful and responsive. His prompt and detailed answers to my questions influenced my decision, even though he couldn't provide a matching quote due to company policy. However, after transitioning to the project coordinator, response times slowed, and scheduling became challenging. On-site service appointments took weeks to schedule and no communications were made when they couldn't make it. My main concern is the system design issue. Despite ordering high-end panels, the system was designed for lower voltage arrays. This led to persistent over-voltage alerts and weeks of delays to address the issue, leaving me uncertain about potential damage to my inverter. While the on-site crews were friendly, these issues affect my overall experience. Three stars reflect the mix of positive and negative aspects. Hopeful for improvements for future customers.

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Halvorsen | Draper, Utah | 01/31/2024

Many delays were frustrating but we were very pleased with the work. The technicians were all very professional. We were always kept informed which we appreciated.

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Richard Wulterkens | Timnath, Colorado | 12/22/2023

Great value and communication

From design, to permitting, installation, and inspection, they were right there answering questions and working as my advocate to get my system up and running.

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Dillon | Eagle Mountain, Utah | 12/19/2023

Really great experience for me going Solar. Steve did a great job explaining to me all the different options, what would be the best fit for me with the options, and also helping me compare the different options from other companies without a bias. Analee was helpful during the install process, the install took longer than expected but she was helpful keeping me updated along the way. Really nice now that we have our solar installed and running!!

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Rich Kofford | Salt Lake City, Utah | 12/13/2023

Steve Analee and the people at Smart Wave were really great to work with and they did a great job installing my solar system.

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Brad | Littleton, Colorado | 12/06/2023

Outstanding!

We knew we'd choose SmartWave from the day we met Scott. We appreciated their customer centered approach and the sentiment he shared about his experience working for SmartWave. We anticipated the process to be drawn out, but the team at SmartWave was (for the most part) communicative and worked to overcome the challenges associated with this type of installation (Xcel's role is the greatest obstacle in any case). Highly recommend.

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B C | Salt Lake City, Utah | 12/05/2023

Good experience

It was a good experience. There were 1 or 2 little things, however that is bound to happen with any construction project. The installers for both the new meter and the panels themselves were great and friendly.

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Jade | Midvale, Utah | 11/27/2023

I sat through 7 solar pitches before deciding on Smart Wave

I am so glad I chose Smart Wave after what felt like endless research on providers in Utah. Bryant explained things the best and honestly pressured us the least. Smart Wave's history in Utah also played a large role in our decision. Our 32 panel install took place over 2 days, but the team was very efficient and professional. On the first day, Matt and Kevin worked on our build, with Killian joining them the second day. They were polite, courteous, and always available to answer questions. We appreciated them checking our yard to pick up any install pieces since we have a dog. The panels themselves look very sleek, and we're super happy with how it turned out. So far from sales, design, and install, Smart Wave Solar has been responsive and on top of our build; always willing to explain things. We can't wait for our system to be approved and switched on.

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Bob | Littleton, Colorado | 11/20/2023

Smart Wave Solar is Amazing!

When we decided to install rooftop solar, we checked out dozens of companies, and eventually decided to to with Smart Wave Solar. It was definitely the right decision. Our sales contact, Lindsay patiently explained the different options and the pros/cons of each. AnaLee, our project manager was awesome as well. She took our input on project design and panel layout, and kept us informed with weekly updates on project status. Smart Wave took care of all of the necessary permits and was the main point in working with the local utility for installation. Thee install process was very quick, and they even followed up, in person, to make sure everything was done correctly. I certainly recommend Smart Wave Solar to anyone looking for a reasonably priced, yet professional solar install.

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Kristin J | Conifer, Colorado | 11/16/2023

Time from purchase to install was incredibly fast. Salesman was very helpful and straightforward, never pushy. Isaak and the rest of the install crew were amazing to work with - courteous, professional, happy to answer questions, etc. The panels look great. Haven't had our final inspection yet so they're not up and running quite yet but very satisfied with the process so far.

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Stan S | Draper, Utah | 11/14/2023

Really Bad service

Product and idea seem great. But Smart Wave Solar has really bad service. I was just contacted from PacifCorp to see if I could get one of Smart Wave Solar's employees to call them on an application they sent in. Not only would they not give me a number in Customer Service, they are not allowed to call them. Everyone works from home and they have no management of their employees. It is terrible when the Power Company and City employees can not get help. I am concerned as a customer my service has been poor. Process was started the first of May and now middle of Novemeber, I caused a few weeks of delay with questions and travel. But do not let Smart Wave always blame Cities and Power Companies, it is Smart Wave not following through or very long in ordering services.

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Service types


Residential solar - Grid tied

Energy audits

Residential solar - Hybrid solar systems

Energy monitoring

Residential solar - Off-grid systems

Sonnen battery sales and installations

About Smart Wave Solar


Why choose Smart Wave Solar? Most solar stops working when the power goes out; however, we offer an emergency power supply for no additional cost. We are locally owned and operated, and have extensive experience. We know what we're doing and we have an excellent reputation. We offer amazing prices without cutting corners. We use high-end solar equipment and offer exceptional customer service. We don't outsource our installations (many solar companies do). This allows us to keep costs low and make sure you get what you were promised. Our online reviews speak for themselves. Check out more of our 5-star reviews on Google.

Office locations


Select state

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Utah - Bluffdale

14553 S 790 W, Bluffdale UT, 84065

Utah - Bluffdale

14553 S 790 W Suite C, Bluffdale UT, 84065

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Colorado - Denver

8354 Northfield Blvd, Denver CO, 80238

Colorado - Denver

4201 Madison St, Denver CO, 80216

Certifications


Better Business Bureau UL Certification

Contact Smart Wave Solar


Location pin
Head Office
14553 S 790 W Suite C, Bluffdale UT, 84065