Cross Atlantic Solar

The house I purchased had solar panels (HAD panels), but I needed to remove them to install a new roof, the Cross Atlantic Company was responsible for my system, so I called them up, explained the project, got a quote, agreed on price and decided to execute it. So far so good, I paid half of the invoice as agreed to have the panels removed, they sent someone fairly fast and the first part was done in no time. BUT the problems start to show up on the second part of the job, the reinstallation. A representative from the company reaches out to me to advise that they wouldn't have a time slot for me for at least another two weeks. I was sad, but no big deal. 24 hours later this same person calls me and tells me that if I pay the second half of the invoice on that day he could put me for the follwing day because someone missed their window. I was thrilled so I paid the invoice and to summarize the story, I have been waiting for a little more than 2 and a half months for them to show up. And to my surprise, the excuse is that they DON'T HAVE THE MATERIALS to reinstall my panels. This company sold me on a job they didn't even had the tools to finish it. Unprofessional and disrespectful to their customers.

read more

had Cross Atlantic Solar install my solar panel back in 2019. The sales man outright lied to me, showing me a fake reimbursement check that a ‘client’ of theirs got from Florida Power and Electric because his home was generating so much electricity that it produced more than he used. Come to find out, nope, FPL doesn’t do that. Next, I discovered that this $48,000.00 solar system was only saving me about $180 of my $300 a month electric bill. Had I known this, I would have never bought the system. Again, I was lied to about that by the sales man who said I wouldn’t have any electric bills at all. Sold me on using the PACE program so there would be no upfront cost to me. That was a joke! My house payments increased by $1800 a month! But the real kick in the head ? When I confronted them about this, they said that the system they installed wasn’t even large enough to generate the electricity my home needed, claiming I didn’t have enough roof space. Here’s the thing - They only installed on about a third of my roof. There is plenty more space up there. Now, this lovely $48K solar system isn’t generating the 300watt energy as was promised. It is now generating 36 watts…. So I call Cross Atlantic Power. Turns out it the scam artists ‘sold’ the business to a new owner who made it clear that they are a new company, but operating under the same name. WTF I was told that for $200+, they will come out and look at my system to see what is wrong with it. Thursday was the scheduled appointment. Guess what happened Thursday? NOTHING! No one came. No one called. Nothing. I called the office but only got an answering machine. I am beyond angry with this company. Be warned. If you want to do a solar install - DO NOT USE THIS CROSS ATLANTIC SOLAR!

read more

Let me start of with I’m easy all it takes is a phone call. This company is a joke! Failed inspection, which delayed the installation. Left tools on the roof, debris around the house. NO communication, when I say no there was 0 people telling us when they were coming, no body knows what’s going on, they do not call you back, site manager was nowhere to be found. you have to constantly chase them, don’t even bother asking for the manager or the GM, they are clueless and dodge you. The experience was pitiful and extremely unprofessional. I HAD TO ACTIVATE MY OWN SYSTEM! Now I’m not sure if the system I was sold is adequate to net any electric. Seek another installer, because I wish I did!

read more

GARBAGE COMPANY!! In the process of filing a lawsuit against this company, paid 48k for paper weights! System never worked properly since install in March, system is down since October, Matt / Brooklyn and Tim the owner will ignore you, lawsuit coming and website about my experience is being created to help others NOT make the mistake I did! They actually hire sub contractors to do shoddy work and when there is an issue the first contractors are always blamed for wrong install and yet the problems never get fixed because these people don’t know what they are doing! I have documented my whole experience since pre purchase until now and will be exposing this company with my experience!

read more

We called Mark several years ago with some questions about solar heat for our pool. We instantly liked and trusted him and had the work done. If an issue came up regarding the equipment (which was rare), it was taken care of quickly. That’s so important—the service you receive AFTER the job is done. Since then, Cross Atlantic has installed a solar water heater and we just completed the installation of solar for our whole house. As my title states: Professional, knowledgeable and reliable.

read more

I had a chance to drop by their showroom with their great salesman, Alvaro

read more

I called this morning to reschedule today’s 4pm appt. I did so and got a confirmation email saying new appt was Thursday (today is Tuesday). Around 1pm I got a text saying Atlantic Solar on way. I immediately called because you guys are in Deerfield and I’m 40 min north. I wanted to make sure no one wasted his time. I explained that and was told it was handled. Thirty min ago one of your guys showed up. He never heard of cancellation. It’s fine … he was very good and I no longer need Thursday’s appt. Luckily I was here. Perhaps the receptionist desk needs work?

read more

Cross Atlantic Solar is an outstanding and professional LG "Gold Dealer" Solar contractor. Mark Langley, Founder & CEO, heads a world-class company and is "hands-on. His team designed and installed 375 W High-Efficiency "LG Neon 2" panels, Enphase IQ7 microinverters, and a Quick Mount PV replacement solar system for us. They matched and bettered several other competitive proposals. Lydia Montaigne, Program Manager, and the following excellent team: Alex, Marcos, Nathan, Andre, Ian, Corey, and Louise. Nathan (electrician) instructed my wife and me to use the Enphase Enlighten App to monitor our new solar system's overall performance and energy production. Absolutely no high-pressure tactics and they filled out all the paperwork for a class action filing, and the whole process took less than a week. Job Well Done! Don & Sharada A West Palm Beach, Florida, Retired

read more

My solar panels were installed, and from that day no one has get in contact with us or responded to our emails. We had the panels for more than 3 weeks and no energy has been produced, FPL has not contact us for the change of the meter, no one answer our text messages. We have not get an answer to finish our services, and we are losing time.

read more

Sean is a great guy, Cross Atlantic is a solid company. They are the only locally based solar company I could find. They are LG certified and do NOT use subcontractors! I highly recommend them.

read more