Review for Cross Atlantic Solar

Office location: 1111 SW 21st Ave Suite C, Fort Lauderdale FL, 33312

09/16/2022
Julie Talone Coconut Creek, FL

Do Not Buy Solar from Cross Atlantic Solar!

had Cross Atlantic Solar install my solar panel back in 2019. The sales man outright lied to me, showing me a fake reimbursement check that a ‘client’ of theirs got from Florida Power and Electric because his home was generating so much electricity that it produced more than he used. Come to find out, nope, FPL doesn’t do that. Next, I discovered that this $48,000.00 solar system was only saving me about $180 of my $300 a month electric bill. Had I known this, I would have never bought the system. Again, I was lied to about that by the sales man who said I wouldn’t have any electric bills at all. Sold me on using the PACE program so there would be no upfront cost to me. That was a joke! My house payments increased by $1800 a month! But the real kick in the head ? When I confronted them about this, they said that the system they installed wasn’t even large enough to generate the electricity my home needed, claiming I didn’t have enough roof space. Here’s the thing - They only installed on about a third of my roof. There is plenty more space up there. Now, this lovely $48K solar system isn’t generating the 300watt energy as was promised. It is now generating 36 watts…. So I call Cross Atlantic Power. Turns out it the scam artists ‘sold’ the business to a new owner who made it clear that they are a new company, but operating under the same name. WTF I was told that for $200+, they will come out and look at my system to see what is wrong with it. Thursday was the scheduled appointment. Guess what happened Thursday? NOTHING! No one came. No one called. Nothing. I called the office but only got an answering machine. I am beyond angry with this company. Be warned. If you want to do a solar install - DO NOT USE THIS CROSS ATLANTIC SOLAR!