Cross Atlantic Solar

GARBAGE COMPANY!! In the process of filing a lawsuit against this company, paid 48k for paper weights! System never worked properly since install in March, system is down since October, Matt / Brooklyn and Tim the owner will ignore you, lawsuit coming and website about my experience is being created to help others NOT make the mistake I did! They actually hire sub contractors to do shoddy work and when there is an issue the first contractors are always blamed for wrong install and yet the problems never get fixed because these people don’t know what they are doing! I have documented my whole experience since pre purchase until now and will be exposing this company with my experience!

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We called Mark several years ago with some questions about solar heat for our pool. We instantly liked and trusted him and had the work done. If an issue came up regarding the equipment (which was rare), it was taken care of quickly. That’s so important—the service you receive AFTER the job is done. Since then, Cross Atlantic has installed a solar water heater and we just completed the installation of solar for our whole house. As my title states: Professional, knowledgeable and reliable.

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I had a chance to drop by their showroom with their great salesman, Alvaro

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I called this morning to reschedule today’s 4pm appt. I did so and got a confirmation email saying new appt was Thursday (today is Tuesday). Around 1pm I got a text saying Atlantic Solar on way. I immediately called because you guys are in Deerfield and I’m 40 min north. I wanted to make sure no one wasted his time. I explained that and was told it was handled. Thirty min ago one of your guys showed up. He never heard of cancellation. It’s fine … he was very good and I no longer need Thursday’s appt. Luckily I was here. Perhaps the receptionist desk needs work?

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Cross Atlantic Solar is an outstanding and professional LG "Gold Dealer" Solar contractor. Mark Langley, Founder & CEO, heads a world-class company and is "hands-on. His team designed and installed 375 W High-Efficiency "LG Neon 2" panels, Enphase IQ7 microinverters, and a Quick Mount PV replacement solar system for us. They matched and bettered several other competitive proposals. Lydia Montaigne, Program Manager, and the following excellent team: Alex, Marcos, Nathan, Andre, Ian, Corey, and Louise. Nathan (electrician) instructed my wife and me to use the Enphase Enlighten App to monitor our new solar system's overall performance and energy production. Absolutely no high-pressure tactics and they filled out all the paperwork for a class action filing, and the whole process took less than a week. Job Well Done! Don & Sharada A West Palm Beach, Florida, Retired

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My solar panels were installed, and from that day no one has get in contact with us or responded to our emails. We had the panels for more than 3 weeks and no energy has been produced, FPL has not contact us for the change of the meter, no one answer our text messages. We have not get an answer to finish our services, and we are losing time.

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Sean is a great guy, Cross Atlantic is a solid company. They are the only locally based solar company I could find. They are LG certified and do NOT use subcontractors! I highly recommend them.

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These guys really set the bar high. The company that installed my panels left me high and dry after the install. The system wasn’t working, the panels were wrong, and I had roof leaks. I was referred to Cross Atlantic Solar by a family friend and from the start I felt comfortable. I called and left a message asking for a quote for repairs, the owner Mark called me within a day to let me know he received the message and that I would be contacted that same day to set an appointment. Sure enough 2 hours later I was called by a technician to set it up. They came out on a Saturday that same week, inspected everything and sent me a quote by the following Wednesday. They found that the parts were covered under warranty and I just had to pay for the labor. Within a month they let me know that the new part had arrived, I was able to get an appointment with them within a week and they came out and did the repairs on a Saturday morning. The technician Wesley, that assisted me was very professional, respectful, and most of all on time. I highly recommend this company and will send anyone asking about solar installations their way.

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Sean impressed me with his very professional presentation on solar and his company. What also impressed me was his confidence in his company utilizing no subcontractors, holding multiple certifications, ensuring everyone working at my residence would be ensured, and being a Home Depot service provider. He challenged me to find another solar company who could make these claims and I took him up on that challenge. After talking to another company who didn’t even have the plumbing certificate to do my pool solar and a presentation that was sub par I decided to call Sean and go with CAS. I’m excited that my install will happen before the end of the year. They are bending over backwards to try to make sure I meet the end of year deadline for the tax credit. I can not wait for my finish installed product.

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We installed solar to heat our pool and this firm was the most knowledgeable and answered all of our questions. The installation was very neat and the work area was kept very clean. The entire installation team was professional and courteous and always had the time to answer all of our questions and concerns. After the installation was completed the gentleman who was in charge, his name was Shane, came back to our home to check everything out and to make sure we knew how to operate out new system! Mrs. S

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