Ofie | Youngsville, North Carolina | 10/28/2025
Best Decision Ever!
I am so excited about the savings my solar system is having on my electricity bill! I selected solar for the environmental concerns but also to help with my very high electricity charges and this system turned out to be better than I had hoped! Just wish I had done this much earlier, the cost benefits are outstanding.
Matt F | Fuquay Varina, North Carolina | 10/23/2025
8m was ready to work with and did a great job on our recent solar installation. They submitted all the required information to the power company and made everything seamless. I would definitely recommend them based on price and service.
Janet | Charlotte, North Carolina | 08/28/2025
Outstanding all around Easy to work with
For years I have been watching the Solar panel market. Duke has a program and they work with established and approved companies like 8MSolar. From the first zoom call with Brett where we discussed the options with NO pressure or anyone requiring my husband to be sitting at the kitchen table with me. (Big bonus there) He answered all my questions, explained the process and from there, it went beautifully. Engineers developed the plan, all within the parameters of what was required by Duke, the county and our electrical needs. The plans were excellent and easy to understand. They let me know all the parameters of how much space I would need for my Tesla Power wall 3, they gave me the timelines, they filed all the paperwork. Once I was approved for the Duke rebate of 9K and the Tesla power pair program, (which puts money back into my bill each month), Everything was a go. They were very communicative and always took my calls and answered all my questions. Aaron, Ashan and Affan handled the project and hands on customer service. On the day before, they delivered all the equipment and let me know all the steps. The crew arrived an hour before and began setting up. Gavin who was in charge of the team, did a great job and they finished it the same day. I had the panels installed, a Telsa Powerwall 3 with its own inverter which allows your power to STAY in your home and not go to Duke, so you have all your power at night, (unless YOU choose to share which gives you money back). I also got a EV charger installed and all the circuitry required for everything to work (240Volts etc.) everything. It works seamlessly and the cost will be zero in 4ish years because of the rebates offered till the end of this year and the power sharing option I chose) Dukes rebate and the 30% federal tax credit. I installed an electric Hybrid water heater (which ROCKS) and that has eliminated my need of gas and except for my heating system I have zero reliance on Piedmont. I am working on that. The products they offer, are top of the line and you can pick from several configurations and brands. I cannot recommend this company highly enough!, they arranged everything from the Mecklenburg county inspectors, permits, made sure I had all my paperwork done for the rebates, The team sent me easy to understand instructions, and at the end of the day, as the end user, I have an app and a few buttons to press. There is still Duke money available for the rebate, and as long as you start the project this year I think you can still benefit from all the offers. If you have been holding off, call 8Msolar. It does take a few months all in. Best money I ever spent. :)
Parth & Jinal Patel | Fuquay Varina, North Carolina | 08/23/2025
Clean Energy Experts @ 8MSolar
The entire team at 8MSolar has been great to work with for our solar install. A very smooth experience from sales to permit, to Duke incentive/application, HOA application, installation, and finally, a final follow-up inspection to ensure their client was familiar with the entire system and its process inside and out. The team is well-versed in their knowledge to help out their clients. I am very pleased to have received the referral from a friend about 8MSolar. Overall, very pleasant experience with the entire team. Will definitely recommend 8MSolar to friends and family and use them for my other properties.
Alessandro | Knightdale, North Carolina | 08/21/2025
Technically sound, good price and excellent customer relations
I obtained 3 estimates, given the size of the project, and 8MSolar provided the most competitive price for installing my solar panel + battery system. They clearly explained the various steps and punctually followed up when needed to obtain and process the documentation needed. All steps took place in a timely manner, and the system was installed about 2 and a half months after I first contacted them. By using the net metering bridge (NMB) tariff and allowing Duke to occasionally tap my battery I expect this will bring my electricity bill to zero, and when I factor in the Duke and federal incentives (that sadly will be discontinued at end 2025) I calculate a 7 year payback period, for a system that should last 25+ years. I would heartily recommend the 8MSolar team for their courtesy, efficiency and professionalism
Harry Amin | Charlotte, North Carolina | 08/04/2025
A job well done!
We got Solar and Power Backup Installation for our house through 8MSolar. The installation process went very smoothly...the entire job was done professionally and we just could not have been any happier. Thank you to all the crew at 8MSolar...we will certainly recommend your company to others. Thank you, again for a job well done!
CKG | Durham, North Carolina | 06/04/2025
Great company for solar
Great company to work with to get solar panels! Sales answered all my questions and concerns. They were very easy to communicate with throughout the process. Install went much faster than I expected. Be prepared to wait to turn on the system though! Anticipation was killing me once everything was installed but was well worth it. Highly recommend 8MSolar!
Zahid Baloch | Cary, North Carolina | 05/13/2025
Great Customer Service
We are very happy with the solar system that 8M Solar installed for us. The system is working perfectly. Because the company had a number of projects pending it took some time before our system was installed. However, the company was always responsive when we had questions about the installation process. They also made it painless for us--handling all the necessary interactions with the city and county. Mr. Rana Mahmood, Hamza Khan and Atiq Rehman we excellent providing customer service. Thank you for all the help. Thanks
Jon V | Durham, North Carolina | 03/19/2025
I would not recommend them. They do not have enough experience to recognize that my breaker panel was incompatible with solar. Only after they had already paid money to Duke Energy and drew up plans, did they have an electrician look at the photos. Then they realized they needed to charge $1700 more to replace my entire electrical panel. The costs for solar are already absurd and the payback is near impossible, so adding another $1700 to the cost was unreasonable. If someone with any experience looked at the photos in advance, they would have immediately recognized that it could not be done. 8m has refused to fully refund my down payment. I am still fighting over the remaining $250. They should fully refund what I paid since they made the mistake of not having an electrician look at the photos of my house before applying to Duke Energy.
RC | Huntersville, North Carolina | 02/14/2025
Questionable and Unfair Treatment of Customers
I want to share my disappointing experience with 8M Solar to warn potential customers about their questionable business practices and lack of commitment to honoring agreements. I signed my contract with 8M Solar on September 24, 2024, after securing all necessary approvals from my HOA and Duke Energy’s rebate program. My installation was originally scheduled for late October 2024. However, on October 17, 2024, they informed me that the Powerwall was unavailable and asked me to proceed with a partial installation while paying for it in advance. I declined, as I wanted the entire system installed at once. I agreed to wait until November 1, 2024, and they assured me they would come back with a new installation date. Despite multiple follow-ups, 8M Solar failed to provide any updates by 2024 and provided the date of December 31, 2024, when they finally scheduled the installation. However, this date would cause me to lose access to essential refunds and credits for 2024, which I had been requesting from the beginning. Meanwhile, my neighbor, who had not even paid the initial deposit and signed up for the project after November, had his system installed and operational before the end of December 2024. When I questioned this to 8msolar, I was told that he was selling his home, so they prioritized his installation over mine—even though I had paid earlier and had been waiting for months. As a result, my installation was pushed to February 27, 2025, which was inconvenient for me as I would be out of the country for two months. When I requested an earlier or later date, they refused, saying it was the "earliest available." They also stated that if I postponed further, I would be charged an additional $1,200. Given their unfair prioritization and disregard for my repeated requests, I decided to cancel the project. Now, they are charging me a total of $3,250 in fees—including $1,750 for prep and application fees (which is understandable) and an additional $1,500 in cancellation fees, which is completely unfair. Meanwhile, my neighbor, who never paid the $3,000 deposit, would not be liable for a similar cancellation fee had he chosen to cancel, making it clear that 8M Solar used my deposit as leverage to delay my installation while prioritizing others. This experience highlights serious concerns about 8M Solar’s business ethics, transparency, and fairness in customer treatment. If anyone has insight into legal options or how to formally escalate this complaint, I would appreciate any guidance. For those considering 8M Solar, beware of their deceptive scheduling practices and the risk of being pushed aside for new customers. I strongly caution against trusting them to honor their commitments. Has anyone else experienced similar issues with 8M Solar? Let’s hold them accountable.