over 1 month
I had a good feeling about this company from the very first contact. They were very open and honest about expectations and took the time to explain everything and answer my long list of questions and concerns. As an employee-owned company and a certified B Corp (look it up), I felt I was dealing with local people from my surrounding communities, and not some distant money driven corporation with pushy sales. After the initial visit, I received a full proposal within a day or two and was given the time to process, get additional quotes and do more research, without being hassled for a decision.
In the end, the decision was between two proposals and despite ReVision being marginally more expensive and having a longer lead time for installation, I knew they were the right guys for my project. In addition, they had my panel of choice (REC) that the other vendor wasn't able to supply. I was also very fortunate that the initial lead-time was cut by several months meaning that I would be up and running for the peak summer months.
The installation crew were a great bunch of guys and were on site for a total of three days. I talked to them often and was given regular updates and when they wrapped up, they told me what I could expect next.
The only minor hiccup we had was that I was told that the paperwork for the change to a net meter (by the utility) would be submitted by the next day (after installation) and that the utility would have 10 working days to switch the meter. It actually took a whole week before the utility received the application and I did not receive a response from ReVision when I requested clarification on the submission. Perhaps some miscommunication? Luckily, the following week, I contacted the utility directly, who expedited the meter switchover and PTO, and everything was up and running within the 10 day period. The be fair, had ReVision not set the bar so high from the beginning, I would have normally expected such minor delays in the process from any vendor.
All in all, I have been very happy with the whole process and outcome. Watching that meter "spin" backwards so much more than it does forwards gives a warm fuzzy feeling, and let's me know that I'm saving up credit for the winter. My calculations from the first few weeks of operation (sunny and cloudy days) helped validate the system sizing and the meeting of our goal to eliminate our bill completely. I'm confident that we'll even make a little revenue over the year as a whole.
Definitely the right choice!
Average cost (5kW system)
$20,050 ($4.01 per watt)