Pat Anderson | Cleveland, Ohio | 12/08/2023
Loving my Yellow-Lite solar!
My system was installed 2 years ago and I am loving the credit balance on my electric bill! Last winter I had electric bills for 3 months, with the highest being about $30. I don't yet have the battery system to store power, but that is on my wish list! The folks at YellowLite were great to work with, and their projections on the performance of my system has been spot on. I highly recommend solar, and YellowLite is the place to go!
Chris L | Cleveland, Ohio | 12/08/2023
Very pleased
We had a 5kW rooftop system with Tesla Powerwall battery installed earlier this year. Very pleased with the process from beginning to end. Everyone we interacted with were extremely professional, knowledgeable, and prompt. System works flawlessly, and our electricity bill has been $0 since the system went live.
Chad | Crooksville, Ohio | 12/08/2023
Great
Great install process. Very professional and there work at install was great. Very responsive and informative
Ben B | Plano, Illinois | 09/22/2023
No support of projects post
UPDATE: Since posting my more negative review; Yellowlite has reassigned my account to another manager who seems sincerely committed to assisting me in resolving my concerns and addressing my needs. Brandon has reached out to me, explained current abilities to assist me in my endeavors and clarified what they would need from me (communication and time schedule from other contractors of other trades). I feel reassured at this point that Yellow-light would like to do the right thing and support me in maintaining their work as my needs are being addressed. Thank you!<br /><br />I contracted Yellow lite in 2020 to install a larger grid-tied commercial solar array on the roof of my single-story building after bidding the project to multiple contractors. Yellowlite was very responsive, provided good information and assurances of future support. <br /><br />During their initial site inspection, it was noted that the roof was dated and would need replacement/repair in the next 5 years; to which the team member (BILAL SAEED) informed me that this was no issue with the solar system, we would simply contact them and arrange to have the panels removed while work was completed and that they would then set them back up. This was in fact essential to maintain the labor and parts warrantees that were included with the initial installation. <br /><br />Fast-forward 3 years; It required 2 weeks to get a response back from Yellowlite to my service request to have the system moved for work and later installed. I contacted by phone (call center), email, and through the website. The reply back from JESSE VARNER was: “I apologize for the delay while I've been out of office helping in the field. We're currently focusing on helping folks get their systems installed before the end of the year, so the soonest we're scheduling system removals like this would be the spring. You are welcome to pursue other companies in the meantime, or you can reach us again in the spring for a quote if you're still interested in our assistance.” Through further communications, he confirmed that 1) this service is NOT included in any of the previous agreements, 2) anyone else doing the work would void Yellowlite’s warrantees. He has continued to refuse to quote a fee for his services (even in the spring) and then forwarded a generic link to alternative providers with a disclaimer that he is unfamiliar with these companies but that I should see if one of them can help me out. <br />TRANALATION: We are only interested in NEW sales, we are NOT INTERSTED IN SUPPORTING our previous projects and if we can shift the warrantee of our product to someone else we’ll be happy to do that too! <br /><br />In the meantime, I still receive 2-3 emails from the company promoting referral incentives for recommending them, and additional products/services they wish to sell me! I can only RECOMMEND YOU AVOID this company if you wish to have the peace of mind that they will honor their warrantee and/or support their work. I will update this review with the information of who you SHOULD consider, once I locate a solar/electric contractor that knows how to support a solar array. If they offer to be able to get you work done this year note that they are LIARS: either they are lying to me, or they are lying to you and consider what that means when selecting who you contract to work with your home or business.
Wadsworth 2021 | Wadsworth, Ohio | 01/31/2022
Residential 54 panels. Really impressed even when cloudy
Cody, Paul and their team were great to work with. We had 1 panel fail shortly after install but it was replaced in a timely manner. I'm surprised at the power it generates on cloudy days. Can't wait to see the output and savings after 1 entire year. We check the App frequently to see how things are going with the system. I was able to identify a reoccurring power pattern and resolved the reason for the periodic spikes in usage that the electric bill doesn't show. I waited to do this review until I had some time and experience with the product and people. I highly recommend YellowLite.
Dan | Cincinnati, Ohio | 12/02/2020
Great team to work with. Very Satisfied.
I suspect I'm picky about customer service, and know I'm picky about how things are done and how they look on my house. These guys were knowledgeable, and just great to work with. Did a very nice job. Professional, quality work. I'm very pleased.
Terri R. | Dayton, Ohio | 11/11/2020
EXCELLENT!
YellowLite installed my 11.5 kW solar system (36 panels, 91% of my energy requirements) in mid-Feb 2020. I have not paid a utility bill since then, and still have a $500 credit on my net metering. Not bad for an all-electric tri-level home, where I keep the AC set on 72F all summer..... I used the EnergySage website to gather quotes and do my research. Of the four quotes (one outside of EnergySage), YellowLite was the best system in terms of energy generation, as well as least expensive by a wide (about 20K) margin. The installation crew were very efficient and professional, as were all the folks who were involved in the project planning, surveys and service initiation. Communication was spotty before project installation, but things really took off from there and I honesty cannot recommend YellowLite highly enough. Installation took less than one day. The SolarEdge app lets you see exactly what your system is generating every hour of every day. It's so wonderful to wake up every day and know I did something wonderful for Mother Earth, and it's paying me personal dividends as well. Even on an overcast November day, my system is producing SOLAR ENERGY. And if you do your research, you will likely find that if you need financing to go solar, your monthly loan payments will be about the same as you are currently paying to your energy provider; the difference is when your loan payments are completed, you will have FREE ENERGY for years to come. If you are thinking of a solar system, DON'T WAIT!! Your free electricity and your solar energy tax credit (22% in 2021) are waiting!!
Great Experience | Conneaut, Ohio | 02/01/2020
Excellant company
We had a 6.2kw system by Yellow Lite 5 months ago. Experience was truly a pleasure. Everyone we dealt with was top notch they made the process very easy. It was a high quality install from start to finish. We are happy we decided to use Yellow Lite.
Shanepasterchek | Seville, Ohio | 05/20/2019
Very friendly, easy to work with!
From start to finish yellow lite has stood by everything they said they would do for the exact cost I was quoted. They always checked to make sure I was ok with the placement of everything before the install and during. Going solar was one of the best choices iv ever made. It saves us so much money an is basically maintenance free. Yellow lite did a fantastic job on the install and customer service. Highly recommend to anyone looking to go solar!
Cari O. from Stow, OH | Stow, Ohio | 05/14/2019
Exceeded expectations
My April, 2019 electric bill was $1.05. I am amazed at the solar production of my YellowLite system in NE Ohio. We installed 20 solar panels (6.2 kW) in July, 2018 after learning that some friends used YellowLite and were happy with their installation. The company was helpful teaching us the ins and outs of solar power before we made our purchase. YellowLite handled all the permits and paperwork with our electric company so we didn't have to. The installation crew and electricians did a great job. The SolarEdge app is a great way to see how much power we're generating on any given day. We picked YellowLite because they have a long track record of solar installations. We're already planning to buy more panels sometime in the future as we've since bought an electric vehicle. Solar power is essential to a clean environment and we're happy to invest in a cleaner world for future generations. YellowLite did a great job for us.
