Review for YellowLite

12/06/2025
Allison Urbanek Lakewood, OH

BUYER BEWARE- Written Promises Made Were Not Kept

Buyer beware. Ultimately this project was a bait and switch. Sales over promised and design could not deliver on the proposed system. I spent more than 2 months attempting to understand what the changes yellowlite made to the design and function of the system were. By the time I finally got answers on that it was clear the project could not be delivered on as promised by sales at the pricing which was quoted due to end of federal solar subsidies. 2 months I tried to work in good faith with this company to find something which was agreeable to both myself and Yellowlite. Unfortunately, that did not come to pass. About 1 month ago prior to posting this review I was told this was to be handed over to their business unit for cancellation of the project. Since then Yellowlite has ignored any additional communication from us. I can assume for nothing else besides malice for expecting them to honor what their sales team has promised. I do not have solar from this company as we could not get this over the finishline in the final design phase. Communication from sales as top notch. Everything after that has been a disaster. And at this point this company has functionally robbed me of a $7000 deposit which they appear to have no intention of returning despite their sales team promising as much.