Con Edison Solutions (formerly Ross Solar)

Contract was signed in November of 2021, with an estimated 5 month time to complete. It has been over 14 months, and I have wasted considerable time trying to move things along. Most of the delays have been unexplained. Maybe a couple extra months were due to UI (the utility), but the rest I do not understand or were easily avoidable. During the delays, Con Edison Solutions failed to notify the bank or ask the bank for an extension so the financing fell through, leading to far higher interest rates.

Contract was signed in November of 2021, with an estimated 5 month time to complete. It has been over 14 months, and I have wasted considerable time trying to move things along. Most of the delays have been unexplained. Maybe a couple extra months were due to UI (the utility), but the rest I do not understand or were easily avoidable. During the delays, Con Edison Solutions failed to notify the bank or ask the bank for an extension so the financing fell through, leading to far higher interest rates.

Contract was signed in November of 2021, with an estimated 5 month time to complete. It has been over 14 months, and I have wasted considerable time trying to move things along. Most of the delays have been unexplained. Maybe a couple extra months were due to UI (the utility), but the rest I do not understand or were easily avoidable. During the delays, Con Edison Solutions failed to notify the bank or ask the bank for an extension so the financing fell through, leading to far higher interest rates.

Everything worked out great pre-sale and they were very helpful to make the right decision. I DocuSigned the agreement April 1 and it's now 8 months later and we don't have our solar operational. Every step of the way they have been nearly impossible to engage with and they missed 2 appointments with our town for permitting and most recently have taken over 3 weeks to respond to a simple e-mail from UI to get the process to the next step. It takes 3-5 emails and phone calls just to get a response from the team and there's not an apology or compensation for my time and efforts.

Everything worked out great pre-sale and they were very helpful to make the right decision. I DocuSigned the agreement April 1 and it's now 8 months later and we don't have our solar operational. Every step of the way they have been nearly impossible to engage with and they missed 2 appointments with our town for permitting and most recently have taken over 3 weeks to respond to a simple e-mail from UI to get the process to the next step. It takes 3-5 emails and phone calls just to get a response from the team and there's not an apology or compensation for my time and efforts.

Everything worked out great pre-sale and they were very helpful to make the right decision. I DocuSigned the agreement April 1 and it's now 8 months later and we don't have our solar operational. Every step of the way they have been nearly impossible to engage with and they missed 2 appointments with our town for permitting and most recently have taken over 3 weeks to respond to a simple e-mail from UI to get the process to the next step. It takes 3-5 emails and phone calls just to get a response from the team and there's not an apology or compensation for my time and efforts.

I feel compelled to write down a few words of praise that Ross Solar deserve . It has been one year that we went solar. We went to a few meeting in Durham-Middlefield to learn about the program they were offering. I had no idea if this was worth it at our age (60+) Would we ever get our returned on investment. Jim Paradis followed up with a number of home visits and laid out a proposal that answered many of my questions.He explained the tax credits both state and federal.explained net metering . I really put my trust in him when deciding to go forward. His team calculated enough panels so we would generate enough electricity to meet our needs.The work began and in a few weeks we were up an running.I will say that the laborers were also great. They were polite and worked clean. As they had to work both inside and out I trusted them. Awesome job... I would average $350-$400 bill a month to eversource ....for the first year it has Average $13 . System will be paid off in 5 years . There is a 25 year parts and labor warranty .....Everything that Jim told me would happen came true. Could not be happier with this company. Would love to meet with you or show you the system. Thank you Jim....

I feel compelled to write down a few words of praise that Ross Solar deserve . It has been one year that we went solar. We went to a few meeting in Durham-Middlefield to learn about the program they were offering. I had no idea if this was worth it at our age (60+) Would we ever get our returned on investment. Jim Paradis followed up with a number of home visits and laid out a proposal that answered many of my questions.He explained the tax credits both state and federal.explained net metering . I really put my trust in him when deciding to go forward. His team calculated enough panels so we would generate enough electricity to meet our needs.The work began and in a few weeks we were up an running.I will say that the laborers were also great. They were polite and worked clean. As they had to work both inside and out I trusted them. Awesome job... I would average $350-$400 bill a month to eversource ....for the first year it has Average $13 . System will be paid off in 5 years . There is a 25 year parts and labor warranty .....Everything that Jim told me would happen came true. Could not be happier with this company. Would love to meet with you or show you the system. Thank you Jim....

I feel compelled to write down a few words of praise that Ross Solar deserve . It has been one year that we went solar. We went to a few meeting in Durham-Middlefield to learn about the program they were offering. I had no idea if this was worth it at our age (60+) Would we ever get our returned on investment. Jim Paradis followed up with a number of home visits and laid out a proposal that answered many of my questions.He explained the tax credits both state and federal.explained net metering . I really put my trust in him when deciding to go forward. His team calculated enough panels so we would generate enough electricity to meet our needs.The work began and in a few weeks we were up an running.I will say that the laborers were also great. They were polite and worked clean. As they had to work both inside and out I trusted them. Awesome job... I would average $350-$400 bill a month to eversource ....for the first year it has Average $13 . System will be paid off in 5 years . There is a 25 year parts and labor warranty .....Everything that Jim told me would happen came true. Could not be happier with this company. Would love to meet with you or show you the system. Thank you Jim....

The process to get the job started was slow which impacted the overall rating. I think they were overwhelmed with the popularity of the "Energize" program in Connecticut at the time. I pushed them to fit the max number of panels on the roof and go with higher end inverters during the design process; so I would have capacity for a geothermal heating/cooling system. Their designer knows his stuff. It's silly to be impatient though, because I haven't had solar my entire life... so what's a few months more? Once they got started it went pretty well and they always communicated before showing up to do work. They did a great job with the panel installation. The heart of the system is really the inverters and the various electrical... which far exceeds expectation.

The process to get the job started was slow which impacted the overall rating. I think they were overwhelmed with the popularity of the "Energize" program in Connecticut at the time. I pushed them to fit the max number of panels on the roof and go with higher end inverters during the design process; so I would have capacity for a geothermal heating/cooling system. Their designer knows his stuff. It's silly to be impatient though, because I haven't had solar my entire life... so what's a few months more? Once they got started it went pretty well and they always communicated before showing up to do work. They did a great job with the panel installation. The heart of the system is really the inverters and the various electrical... which far exceeds expectation.

The process to get the job started was slow which impacted the overall rating. I think they were overwhelmed with the popularity of the "Energize" program in Connecticut at the time. I pushed them to fit the max number of panels on the roof and go with higher end inverters during the design process; so I would have capacity for a geothermal heating/cooling system. Their designer knows his stuff. It's silly to be impatient though, because I haven't had solar my entire life... so what's a few months more? Once they got started it went pretty well and they always communicated before showing up to do work. They did a great job with the panel installation. The heart of the system is really the inverters and the various electrical... which far exceeds expectation.

I was very impressed with the friendly and highly professional staff. They insured that every detail from start to finish was taken care of, I would highly recommend Ross Solar.

I was very impressed with the friendly and highly professional staff. They insured that every detail from start to finish was taken care of, I would highly recommend Ross Solar.

I was very impressed with the friendly and highly professional staff. They insured that every detail from start to finish was taken care of, I would highly recommend Ross Solar.

Had our solar power system installed in August 2016. Sales consultant Peter Dion did a great job guiding us through the sales/installation process, and answering my many questions so that I could understand as much about this large investment as possible. Ross Solar worked with us on delaying the project so that a new roof could first be installed and paid for (unexpected expense). We even got free upgraded panels out of the delay! Installation did have a hitch with how the system was grounded (identified by the town inspector), which was rectified quickly. System has performed beyond the expected performance that was specified in the quote. Online web portal gets the job done for monitoring performance. Overall, good value for a high quality job.

Had our solar power system installed in August 2016. Sales consultant Peter Dion did a great job guiding us through the sales/installation process, and answering my many questions so that I could understand as much about this large investment as possible. Ross Solar worked with us on delaying the project so that a new roof could first be installed and paid for (unexpected expense). We even got free upgraded panels out of the delay! Installation did have a hitch with how the system was grounded (identified by the town inspector), which was rectified quickly. System has performed beyond the expected performance that was specified in the quote. Online web portal gets the job done for monitoring performance. Overall, good value for a high quality job.

Had our solar power system installed in August 2016. Sales consultant Peter Dion did a great job guiding us through the sales/installation process, and answering my many questions so that I could understand as much about this large investment as possible. Ross Solar worked with us on delaying the project so that a new roof could first be installed and paid for (unexpected expense). We even got free upgraded panels out of the delay! Installation did have a hitch with how the system was grounded (identified by the town inspector), which was rectified quickly. System has performed beyond the expected performance that was specified in the quote. Online web portal gets the job done for monitoring performance. Overall, good value for a high quality job.

We had a stress free very smooth experience working with Ross Solar. There wasn't any point that they weren't able to answer our questions and they stuck to their time table as agreed upon. I would highly recommend using Ross Solar.

We had a stress free very smooth experience working with Ross Solar. There wasn't any point that they weren't able to answer our questions and they stuck to their time table as agreed upon. I would highly recommend using Ross Solar.

We had a stress free very smooth experience working with Ross Solar. There wasn't any point that they weren't able to answer our questions and they stuck to their time table as agreed upon. I would highly recommend using Ross Solar.

Me and my wife's solar journey began 5 years ago. We thought about solar, and quickly forgot about it. Two years ago we got serious and contacted another company for a quote. Well this company did not send a representative, they did the analysis remotely. We still had a lot of questions and we felt uneasy with doing business remotely. A friend of mine recommended Ross Solar to us, and we contacted them. Walter from Ross Solar came to our house a couple of times two summers ago. Even though we decided not to purchase a system, he answered all of our questions with a no-rush, no-pushy attitude. Last year, we decided to make the solar purchase and Ross Solar helped to make the process as smooth as possible. After 6 months with the panels installed, we are producing more energy than we need. I highly recommend Ross Solar group to anyone that has questions about solar, or would like to purchase a system (Note: purchase the panels, do not lease if you want to add value to your home).

Me and my wife's solar journey began 5 years ago. We thought about solar, and quickly forgot about it. Two years ago we got serious and contacted another company for a quote. Well this company did not send a representative, they did the analysis remotely. We still had a lot of questions and we felt uneasy with doing business remotely. A friend of mine recommended Ross Solar to us, and we contacted them. Walter from Ross Solar came to our house a couple of times two summers ago. Even though we decided not to purchase a system, he answered all of our questions with a no-rush, no-pushy attitude. Last year, we decided to make the solar purchase and Ross Solar helped to make the process as smooth as possible. After 6 months with the panels installed, we are producing more energy than we need. I highly recommend Ross Solar group to anyone that has questions about solar, or would like to purchase a system (Note: purchase the panels, do not lease if you want to add value to your home).

Me and my wife's solar journey began 5 years ago. We thought about solar, and quickly forgot about it. Two years ago we got serious and contacted another company for a quote. Well this company did not send a representative, they did the analysis remotely. We still had a lot of questions and we felt uneasy with doing business remotely. A friend of mine recommended Ross Solar to us, and we contacted them. Walter from Ross Solar came to our house a couple of times two summers ago. Even though we decided not to purchase a system, he answered all of our questions with a no-rush, no-pushy attitude. Last year, we decided to make the solar purchase and Ross Solar helped to make the process as smooth as possible. After 6 months with the panels installed, we are producing more energy than we need. I highly recommend Ross Solar group to anyone that has questions about solar, or would like to purchase a system (Note: purchase the panels, do not lease if you want to add value to your home).

Professional start to finish. Design/Planning/Permitting/Installation were all great. Follow up (continuing) has been great.

Professional start to finish. Design/Planning/Permitting/Installation were all great. Follow up (continuing) has been great.

Professional start to finish. Design/Planning/Permitting/Installation were all great. Follow up (continuing) has been great.

From my solar expert, Peter Dion, to the entire team at Ross Solar, they made the entire process painless and seamless. I highly recommend them for their customer service and quality of work performed. I have had no issues in the year since my system has been running and have recommended them to family and friends. An excellent company with high standards. Thank you Ross Solar!!

From my solar expert, Peter Dion, to the entire team at Ross Solar, they made the entire process painless and seamless. I highly recommend them for their customer service and quality of work performed. I have had no issues in the year since my system has been running and have recommended them to family and friends. An excellent company with high standards. Thank you Ross Solar!!

From my solar expert, Peter Dion, to the entire team at Ross Solar, they made the entire process painless and seamless. I highly recommend them for their customer service and quality of work performed. I have had no issues in the year since my system has been running and have recommended them to family and friends. An excellent company with high standards. Thank you Ross Solar!!

Ross Solar was recommended by Wilton town environmental groups including Go Green. That gave us a lot of confidence that they knew how to manage the installation and get the US and CT tax credits and rebates. The sales person, Jim Paradis, did an outstanding job of determining how to set up our system and how many panels we would need etc. He was also able to tell us exactly how much energy our system could be expected to provide and how that would cover our needs. He answered dozens of questions in a way that was always clear and helpful. Glenn Simons. our project manager, did a great job with all the details of the actual installation. We have a ca 1870 house so there were lots of inconveniences to deal with. The team did it without a hitch. Although I think they would say that digging the trench for the power line from our garage to the house was challenging. There were lots of huge rocks. All the permits were also handled by Ross Solar. Our installation was completed on Nov. 3 and even for these short and cloudy winter days we are seeing a big difference in our monthly utility bills. We have been very pleased with the work that Ross Solar did for us and would highly recommend them to anyone interested in a solar installation. I feel very good that we are making a difference that is good for the planet even more than the fact that it is saving us money. We expect the installation to pay for itself in about 10 years.

Ross Solar was recommended by Wilton town environmental groups including Go Green. That gave us a lot of confidence that they knew how to manage the installation and get the US and CT tax credits and rebates. The sales person, Jim Paradis, did an outstanding job of determining how to set up our system and how many panels we would need etc. He was also able to tell us exactly how much energy our system could be expected to provide and how that would cover our needs. He answered dozens of questions in a way that was always clear and helpful. Glenn Simons. our project manager, did a great job with all the details of the actual installation. We have a ca 1870 house so there were lots of inconveniences to deal with. The team did it without a hitch. Although I think they would say that digging the trench for the power line from our garage to the house was challenging. There were lots of huge rocks. All the permits were also handled by Ross Solar. Our installation was completed on Nov. 3 and even for these short and cloudy winter days we are seeing a big difference in our monthly utility bills. We have been very pleased with the work that Ross Solar did for us and would highly recommend them to anyone interested in a solar installation. I feel very good that we are making a difference that is good for the planet even more than the fact that it is saving us money. We expect the installation to pay for itself in about 10 years.

Ross Solar was recommended by Wilton town environmental groups including Go Green. That gave us a lot of confidence that they knew how to manage the installation and get the US and CT tax credits and rebates. The sales person, Jim Paradis, did an outstanding job of determining how to set up our system and how many panels we would need etc. He was also able to tell us exactly how much energy our system could be expected to provide and how that would cover our needs. He answered dozens of questions in a way that was always clear and helpful. Glenn Simons. our project manager, did a great job with all the details of the actual installation. We have a ca 1870 house so there were lots of inconveniences to deal with. The team did it without a hitch. Although I think they would say that digging the trench for the power line from our garage to the house was challenging. There were lots of huge rocks. All the permits were also handled by Ross Solar. Our installation was completed on Nov. 3 and even for these short and cloudy winter days we are seeing a big difference in our monthly utility bills. We have been very pleased with the work that Ross Solar did for us and would highly recommend them to anyone interested in a solar installation. I feel very good that we are making a difference that is good for the planet even more than the fact that it is saving us money. We expect the installation to pay for itself in about 10 years.

Installation by Ross Solar was a great experience. The company provided a thorough review of our location and suitability for solar. Based on this review a detailed solar plan was provided. The installation went flawless and on time. The system is working exactly as planned and producing the full electric power for my house. I selected to pay for the installation. With tax benefits my investment is producing a return of investment of 8 % now and probably more in the future. Ross Solar is a very professional and responsive company. Any questions I had were answered immediately. The staff is highly trained and the installation went without a hitch.

Installation by Ross Solar was a great experience. The company provided a thorough review of our location and suitability for solar. Based on this review a detailed solar plan was provided. The installation went flawless and on time. The system is working exactly as planned and producing the full electric power for my house. I selected to pay for the installation. With tax benefits my investment is producing a return of investment of 8 % now and probably more in the future. Ross Solar is a very professional and responsive company. Any questions I had were answered immediately. The staff is highly trained and the installation went without a hitch.

Installation by Ross Solar was a great experience. The company provided a thorough review of our location and suitability for solar. Based on this review a detailed solar plan was provided. The installation went flawless and on time. The system is working exactly as planned and producing the full electric power for my house. I selected to pay for the installation. With tax benefits my investment is producing a return of investment of 8 % now and probably more in the future. Ross Solar is a very professional and responsive company. Any questions I had were answered immediately. The staff is highly trained and the installation went without a hitch.

The Ross Solar team was very helpful at explaining the process and the various costs. They also worked with us on the design so that we were comfortable with the system. On the whole they were very easy to coordinate with, as the few delays we had were on our end. The system is up and running and we are very happy with it.

The Ross Solar team was very helpful at explaining the process and the various costs. They also worked with us on the design so that we were comfortable with the system. On the whole they were very easy to coordinate with, as the few delays we had were on our end. The system is up and running and we are very happy with it.

The Ross Solar team was very helpful at explaining the process and the various costs. They also worked with us on the design so that we were comfortable with the system. On the whole they were very easy to coordinate with, as the few delays we had were on our end. The system is up and running and we are very happy with it.

Ross Solar did a great job with our solar installation. Very neat work, and the whole team was good to deal with from beginning to end. They were also responsive and helpful with follow up support questions. Overall the system they installed is working very well.

Ross Solar did a great job with our solar installation. Very neat work, and the whole team was good to deal with from beginning to end. They were also responsive and helpful with follow up support questions. Overall the system they installed is working very well.

Ross Solar did a great job with our solar installation. Very neat work, and the whole team was good to deal with from beginning to end. They were also responsive and helpful with follow up support questions. Overall the system they installed is working very well.

Our Installation and Purchase with Ross Solar was Excellent. I recommend them to all my friends. They are knowledgeable and informative. They answered all our questions. We looked at 6 other companies as well and none of the others came close to Ross Solar in knowledge or experience. We were apart of the Solarize CT and Solarize Burlington programs. Ross Solar was knowledgeable of the programs and made the choice easy.

Our Installation and Purchase with Ross Solar was Excellent. I recommend them to all my friends. They are knowledgeable and informative. They answered all our questions. We looked at 6 other companies as well and none of the others came close to Ross Solar in knowledge or experience. We were apart of the Solarize CT and Solarize Burlington programs. Ross Solar was knowledgeable of the programs and made the choice easy.

Our Installation and Purchase with Ross Solar was Excellent. I recommend them to all my friends. They are knowledgeable and informative. They answered all our questions. We looked at 6 other companies as well and none of the others came close to Ross Solar in knowledge or experience. We were apart of the Solarize CT and Solarize Burlington programs. Ross Solar was knowledgeable of the programs and made the choice easy.

Many Thanks for your expertise in navigating this task with us! Professional, respectful, diligent, and experienced...your team gave us realistic goals, verified and communicated via emails and expertly handled the problems (which were not many and of a small nature). Kudos to the job very well done! Our highest recommendation! Sincerely, David and Helen C.

Many Thanks for your expertise in navigating this task with us! Professional, respectful, diligent, and experienced...your team gave us realistic goals, verified and communicated via emails and expertly handled the problems (which were not many and of a small nature). Kudos to the job very well done! Our highest recommendation! Sincerely, David and Helen C.

Many Thanks for your expertise in navigating this task with us! Professional, respectful, diligent, and experienced...your team gave us realistic goals, verified and communicated via emails and expertly handled the problems (which were not many and of a small nature). Kudos to the job very well done! Our highest recommendation! Sincerely, David and Helen C.

I had a fantastic experience with Ross Solar Group. I used them to install a large residential solar panel system at my home in 2014 (60+ panels). I evaluated several options, including Solar City and Sungevity, but ultimately I chose SunPower panels installed by Ross Solar. I made that choice for two main reasons: (i) the SunPower panels offered the best combination of output and cost for our project, and (ii) Ross Solar took a consultative, hands-on approach to assessing what we needed and designing the system. From that point forward, the process was seamless. Ross Solar managed everything very professionally and on time; they communicated well throughout; and the installation itself was done with minimal impact on us. I've had the system now for 2 years, and it has run without interruption for the whole time. It has generated about 15-18% more power than we projected, and my electricity bills have dropped significantly, probably 80% or more. I've recommended Ross Solar (and SunPower panels) to several people and I will continue to. The process was great all around.

I had a fantastic experience with Ross Solar Group. I used them to install a large residential solar panel system at my home in 2014 (60+ panels). I evaluated several options, including Solar City and Sungevity, but ultimately I chose SunPower panels installed by Ross Solar. I made that choice for two main reasons: (i) the SunPower panels offered the best combination of output and cost for our project, and (ii) Ross Solar took a consultative, hands-on approach to assessing what we needed and designing the system. From that point forward, the process was seamless. Ross Solar managed everything very professionally and on time; they communicated well throughout; and the installation itself was done with minimal impact on us. I've had the system now for 2 years, and it has run without interruption for the whole time. It has generated about 15-18% more power than we projected, and my electricity bills have dropped significantly, probably 80% or more. I've recommended Ross Solar (and SunPower panels) to several people and I will continue to. The process was great all around.