Review for Con Edison Solutions (formerly Ross Solar)

Office location: 38 Beaver Brook Road, Danbury CT, 06810

01/11/2023
Bret New Haven, CT

14 Months late and counting

Contract was signed in November of 2021, with an estimated 5 month time to complete. It has been over 14 months, and I have wasted considerable time trying to move things along. Most of the delays have been unexplained. Maybe a couple extra months were due to UI (the utility), but the rest I do not understand or were easily avoidable. During the delays, Con Edison Solutions failed to notify the bank or ask the bank for an extension so the financing fell through, leading to far higher interest rates.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 5.6

Year installed: 2023