NRG Clean Power

Verified profile
Updated: 14 January 2023
Installer

Installing solar since 1987

NRG Clean Power logo
Pre-Screened Solar Pro

Since 2017

4.46 from 170 Reviews

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A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

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NRG Clean Power reviews


Breakdown of consumer reviews

Sales Process

4.7

Price as quoted

4.8

On schedule

4.5

Installation quality

4.7

After sales support

4.5

Latest good review thumbs up

Shayguy | Chatsworth, California | 03/11/2023

Happy customer here!

We got our system turned on yesterday and wanted to thank the team at nrg and more specifically Jose who was our project manager for going the extra mile to get us up and running despite of the rainy weather we have had for the past month. The panels look great and uniform which was very important to us. Now we want to see our bills go down finally. Thank you Jose and the team for a job well done.

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Latest bad review thumbs down

Kevin Kuykendall | Valencia, California | 02/28/2023

Don't Use This Company!

Don't hire this company! We have solar, and wanted battery backup. We went with NRG Clean Power in April, 2022. I currently have a battery sitting in my garage, uninstalled. EVERY time estimate they have given for completion has been wrong (the first saleswoman said for a simple battery-only install, 6-8 weeks!). As others have said, communications are horrible. The ONLY time this company has initiated contact is when payment is due. In July (after I contacted them to ask about the 6-8 week estimate), I was told the permit application had been kicked back by the fire department, so it would be a couple more weeks to get it approved. The permit was approved at the end of October (I only found this out when I received a payment request via email). I called to ask about the payment request, and was told at that time that installs were being scheduled 2-4 weeks out, so I would be contacted soon to schedule the install. In late November, and again in December, I reached out to NRG Clean Power to ask about my installation. After contacting NRC Clean Power executives (via LinkeIn), I was given an installation date of January 16th (a Monday). I received a call on Friday, January 13th, telling me the installation was cancelled and would have to be rescheduled. After receiving a new Project Manager, I was given an installation date on February 28th (today). I emailed my Project Manager on Thursday, February 23rd, just to check to see if everything was in order. His response was, "I have not received any update from the installer that there will be a delay, which means this is still scheduled for 02/28/23." Gee, you think maybe you could just check with the installer to confirm? Well, it's 10 AM, and I haven't seen or heard anything from NRG or the installer. In six weeks, it will be one year since we started this debacle. Time for more frustrating attempts at communication with this company. Save yourself the trouble, for anything solar-related, go with a different company.

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Rod G. | Oxnard, California | 01/14/2023

Stay away! Poor customer service/communication-Taking too long!

I signed a contract for 6kw system with battery backup at the end of July 2022. During the sales process, I was told the average installation takes between 3-4 months. Here it is January 2023 (6 months later), and the project is still not completed. The project stalled when it was time for the actual work to begin. My project coordinator (which I've had 2, so far) kept telling me they are not hearing from the (sub) contractor and so could not give me a date when the work will begin. Finally, I'm given a date, but nobody shows up. Again, same conversation! When are they coming? We don't know, as the contractor is not getting back to us. A new date is finally provided, and they show up, at noon, and then tell me they are going to lunch! They spend the next two days installing the panels. Great, finally getting somewhere! For the next 6 weeks or so, I keep asking my project coordinator what the next steps are and when will someone be coming to finish the project, I want this switched on before the end of the year! I get the same response as before, they are not hearing back from the contractor, so they can't give me an update! Come on, these are your contractors! What's going on here!? November, then December comes and goes. Repeated requests from me to get an update from a manager, get ignored. Nothing! Finally, get an update, someone is coming in January (2 months after the initial solar panels are installed) to start working on the next phase, battery backup installation. The date comes and goes, nobody showed up. Granted, it is raining here at this time in Southern California so I understand, but I never heard from NRG or anyone that there is another delay. Repeated requests for an update and I get nothing from NRG. A couple of days later, two guys show up at noon, wahoo! They work until 5, return the next day at 11 and leave at 4. They just left, didn't let me know they were leaving, and never returned the next day! It was like they just walked off the job! What was started by them, was not finished. There is also a hole in my stucco below the electrical box from the work they did and of course, it's raining again! Another email to my project coordinator results in no updates, other than another apology. I feel like I'm going to get screwed for 40k, and this project will continue to be a nightmare. Other reviews on this site share similar experiences. Please, please don't get caught in this nightmare. Stay away from NRG!

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John Sanders | Palos Verdes Peninsula, California | 11/16/2022

Sad it's still not up almost a year later.

I signed the contract for solar installation in Dec of 2021. My solar system is still NOT up and running (Nov 16, 2022). If you have a choice please go with someone else. All I can say is my experience has been beyond frustrating. This is my 2nd one star review; the first was left in Sept when I was close to completion and they were dragging their collective heels. I just can't imagine I'm dealing with the same crew as the 5 star reviews with this company, because absolutly no one there that I've dealt with has been competent. Sorry the story is so sad, maybe it will be different for you. Sad in Rolling Hills Estates!

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Ak | West Hills, California | 11/12/2022

Solid company to work with

It was a pleasure working with them and they followed through on all of their promises. I am up and running with 20 panels and the meter is pointing backwards meaning we are giving power to the grid. I hope to see those credits on my bill. Thanks guys

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Slate | Canoga Park, California | 11/08/2022

Impressive

I am not the typical person to leave a review, as I expect a certain level of professionalism for anything I pay my hard earned money for, but I felt there should be an exception for NRG. They went above and beyond to help an old fart like me understand the solar process, and they earned a lifetime client in me. I did get a damaged panel delivered but they had it RMA'd and replaced within 3 weeks of the initial install. There were no added charges or BS.

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Jon | Lakewood, California | 11/03/2022

Highly Recommend

I went with NRG specifically due to their years in operation. Most solar providers offer a lengthy warranty which is great but there’s less confidence when they had only existed within the last decade. The overall process took about 3 months but most of the work was done on NRGs end with myself chiming in for approval. I recommend NRG Clean Power to anyone who is interested in installing solar panels without having to worry too much about the entire process.

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George | Sunnyvale, California | 11/02/2022

Good Value

I shopped around a lot of the online marketplaces and NRG was a main competitor in all of them. Outside of the cheaper price point, I found them to be very professional and trustworthy. While there was a 2 week delay for accounting approval with financing, outside of that we had no delays and final inspection passed yesterday. Thank you NRG!

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Christopher Quinn | Los Angeles, California | 10/31/2022

2 Months and Complete

I am very happy with my install. In just over 2 months I had a design, permits, materials delivered, installed, and granted permission to operate. I had a great sales consultation with Antoinette who was informative and the install team kept me updated throughout.

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JS | Beverly Hills, California | 10/31/2022

Professional and Quick

We used NRG Clean Power for our solar and ev charging install. They made the process very transparent and easy to understand and we have recently passed final inspection. Excited to be part of the Green Movement and not have an electric bill to worry about! My sales rep Trevor was very informative and our project managers were quick to respond.

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Young Chung | Oxnard, California | 10/24/2022

Solar panel 10 installation

NRG came up with a creative solution with me to avoid an additional $5k spend They did an excellent job installing 10 solar panels, and they are producing decent power !

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Leaky Roof | San Francisco, California | 10/24/2022

Shoddy installation - no after sale support

NRG installed panels on our roof two years ago. But poor installation resulted in our having a leak in our roof. We have notified them of these many times. Mostly these calls and emails have gone unanswered, but occasionally someone responds saying they are the "new customer support manager". The most recent was Eduardo. They then tell me they are having trouble finding technicians, and then they disappear. Eduardo has not responded to me for two weeks. Winter is coming . . . The panels are up there, and they are producing, but there is no way I could recommend these guys.

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

EPC installation - Other solar sales companies

Tesla Powerwall sales and installations

LG Chem solar batteries

SolarEdge - StorEdge

Roof replacement - Shingles

Roof replacement - Tile roofs

Enphase Storage

About NRG Clean Power


NRG Clean Power is the leading clean power provider in California and Texas. We leverage over 30 years of superior customer service installing solar across both states. Not only do we offer top-tier solar services, we are also a total home performance company, devoted to sustainability and energy efficiency.

We offer fully customized home and business solar installations with battery backup capabilities. We are on a mission to change the way energy is produced, consumed and stored. We believe that energy production should be decentralized, deregulated, affordable and most importantly, renewable. We envision a future with zero fossil fuels and plan on reaching this through cutting edge solar and storage technologies. Customer satisfaction is a crucial aspect and the cornerstone of our business.

As a result, we have earned the prestigious Diamond Certification 4 years in a row, along with the 2019 Angie’s List Super Service Award.

NRG Clean Power offers the finest solar products at the best rates with finance options for everyone. We will be with you every step of the way and for years to come.

Office locations


Select state

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California - Canoga Park

7012 Owensmouth Avenue, Canoga Park CA, 91303

California - San Jose

111 N. Market Street, San Jose CA, 95113

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Texas - Austin

600 Congress Avenue, Austin TX, 78701

Certifications


Better Business Bureau Solar Energy Industries Association American Solar Energy Society Solar Electric Power Association Solar Power World UL Certification

NABCEP certifications


NABCEP Certified Solar PV Installer
William Russell
PV-082222-013750

Licenses


CLSB - 1026168

1026168

Contact NRG Clean Power


Location pin
Head Office
7012 Owensmouth Avenue, Canoga Park CA, 91303