Carlos Salazar | Los Angeles, California | 02/13/2024
Excellent Experience and Work
NRG was transparent and kept me updated throughout the solar installation process, from beginning to end. Aracely was knowledgeable, answering any questions I had. In a 2-day period I went from no solar to the solar system being installed completely, including configuring wireless access to view electricity generation now and over time (using the gateway). This was one of the company's recommended by LADWP when I went through their solar installation website. I appreciate the vetting of such a professional solar installation company.
MattyJ2001 | Aguanga, California | 02/12/2024
NRG was honest and communicative throughout this whole install process. It wasn't easy dealing with my county but they persevered and never left me wanting for information/status. Edward Rodriguez was a most excellent installation coordinator. He was very patient with my dumb questions and often updated me before the county's (allegedly) automated system did. The contractor they sent for the actual install was awesome, too. NRG is highly recommended from yours truly.
Mariam Jilani | Torrance, California | 02/01/2024
Sales Director - Andrew Cohen is AMAZING
I had the pleasure of working with Sales Director Andrew Cohen, and I must say that my experience was absolutely fantastic. Andrew's expertise and dedication to helping customers are truly remarkable. From the moment I first contacted him about my interest in solar energy, he went above and beyond to ensure I had all the information I needed to make an informed decision. One of the things that stood out most about Andrew was his extensive knowledge of solar systems. He took the time to patiently explain the various options available, breaking down complex technical details into understandable terms. His willingness to answer all my questions, no matter how basic or intricate, made me feel confident in my decision-making process. Andrew's passion for renewable energy was infectious, and it was clear that he genuinely cared about helping me find the best solution for my needs. He provided me with insightful recommendations tailored to my specific circumstances, which I greatly appreciated. Thanks to Andrew's guidance and expertise, I proceeded with a solar system that not only meets my energy needs but also aligns with my commitment to sustainability. I couldn't be happier with my solar purchase, and it's all thanks to Andrew Cohen's exceptional professionalism and dedication to his customers. If you're in the market for solar energy solutions and want a truly positive and informative experience, I highly recommend reaching out to Andrew Cohen. His knowledge, patience, and genuine enthusiasm for what he does will undoubtedly leave you feeling excited and confident about your own solar journey. Thank you, Andrew, for making this process such a pleasure!
Tee | El Sobrante, California | 01/31/2024
Done expediently and expertly
Pleased with the immediacy and care of the job from signing of the contract til the work was signed off by the county.
Alexander Livitz | Walnut Creek, California | 01/26/2024
Great experience with NRG (Solar+Battery System)
NRG Clean Power provided an incredible sales consultation, and was able to give me the most affordable quote for the solar system I've purchased. They are the only solar installer I know with the Price Match Guarantee, and they've honored it even after I've signed the contract. I'd definitely recommend them! My project just started, but so far I've found NRG to be very honest and trustworthy. Sales team, that I've worked with, Sabrina and Andrew are top professionals, very responsive, highly knowledgeable and were helpful throughout the entire purchasing process. I am extremely happy to have chosen them as an installer and will update this review as my project progresses, or should there be anything outside of positive along the way.
Lyn Nguyen | Oceanside, California | 01/19/2024
Residential solar system
Edward Rodriguez was our project manager for 2 solar systems. The solar crew was very professional. It went smoothly and passed the final inspection. Edward took his time to communicate, follow-up the project through emails, phones. 5 stars for Edward. Bill was helping us with set up our Enphase battery. He was very helpful on explaining how the battery worked. Thanks, Bill.
TNH | Hayward, California | 01/15/2024
Exceptional Solar Experience with NRG Clean Power
I recently had the pleasure of working with NRG Clean Power for my solar installation, and I must say it was an outstanding experience from start to finish. From the initial consultation to the final installation, every step was handled with professionalism and expertise. Aracely Lopez, the Installation Coordinator at NRG Clean Power, played a crucial role in making the process seamless and efficient. Her attention to detail and dedication to ensuring everything went smoothly was truly commendable. Aracely kept me informed at every stage of the installation, answering all my queries promptly and providing valuable insights. The installation team was punctual, courteous, and efficient. They worked diligently to install the solar panels, and the end result exceeded my expectations. The quality of the workmanship was evident, and I am now enjoying the benefits of clean, renewable energy. NRG Clean Power's commitment to customer satisfaction is evident in every aspect of their service. From the initial assessment of my home's solar potential to the final activation of the system, the entire process was handled with professionalism and expertise. I highly recommend NRG Clean Power for anyone considering a solar installation. With a team as dedicated and capable as Aracely Lopez and the rest of the NRG Clean Power staff, you can trust that your solar journey will be a positive and rewarding experience. Thank you, NRG Clean Power, for making the transition to solar such a smooth and enjoyable process!
Paul Amundson | Rancho Cucamonga, CA | 01/08/2024
N-R-G did N-O-T disappoint!
After several home visits from solar cold-callers, and several proposals reviewed through energysage, I contacted NRG based on their price, warranty, and equipment offered. They weren't the cheapest, nor the most expensive, and from the first call I felt like I was dealing with a straightforward-no-BS energy partner. No fluffy solar sales jargon or hard selling, just fair and honest statement of facts and what they could and could not do. It was a no brainer for me to go with them. From there on, the experience was exceptional due to the team that supported and handled me along the way: from Sabrina Steinman, Shahar Broitman, Nicole Corona, to my project manager Aracely Lopez and I'm sure a few more I'm missing... the people and communication were what made the difference. Any question big or small from me, as well as frequent project updates and expectations were all handled timely and to my satisfaction. 100% would recommend them again, and though it may not be the same for everyone, I was delighted that the project was completed before the expected date I was originally given. Thanks for helping make our solar and power goals a reality NRG. You have my respect.
Andrew | Pacifica, California | 01/04/2024
Great value and overall experience with minor hiccups
As with most other solar companies, the sales team is amazing at explaining everything in hopes of getting your business. However, once I signed the contract, getting responses from NRG's sales team was very hit or miss. I had specifically ordered Panasonic all-black solar panels (EVPV370K) but instead, they delivered the black panels with white outlines (EVPV370). Contacting my original sales advisor was useless as there was no response. At this point, I decided to just move forward with it to not delay the installation since they were already bombarded with install requests to meet the NEM2.0 deadline. From there, everything was smooth sailing with the Project Manager, Rick, and the Permitting contact, Bill. No issues with getting my project correctly installed under NEM2.0 in California, which is a huge relief. The roof and solar contractors they hired were very professional and speedy. After the fact, speaking with their communications contact, Adrianna, was amazing. I had referred a few other friends to NRG and she made sure I was credited for it.
PC A Lee | Los Gatos, California | 01/03/2024
Amazing communication/speed and workmanship
The entire project from design/permit/installation/online (still waiting for PTO from PGE) within 2 months …. My project manager Matt L provided me regular status and updates and answered all my questions from ordering materials and delivery permit installation and access to monitor the syatem. The installation crew was very professional and installation took 1 day and they left no mess around. This is an awesome experience, and I look forward to use the system to help offset my electric bill. Highly recommend anyone to work with NRG.