Intermountain Wind and Solar

Great Job

We had a great experience with Intermountain Wind and Solar from start to finish. The design process was easy and well planned, and the installation was handled professionally and efficiently. Communication throughout the project was excellent—we always felt informed about what was happening and what to expect next. The setup process was smooth and straightforward, and the team made sure everything was working properly before wrapping up. We’ve also been impressed with their continued support after installation. They’ve been responsive, helpful, and easy to work with whenever we’ve had questions. Overall, we’re very happy with the quality of the work and the level of service. We would definitely recommend this company to anyone considering solar.

Excellent and Professional Service

We looked at multiple solar power providers in the area and settled on Intermountain Wind and Solar. A friend of ours had experience with the company and highly recommended them. Their price was far better than other companies we looked at. They accommodated our schedule for installation and completed the work faster than expected. We've used the system for just over 8 months and had no issues.

2nd gen to buy from them

My parents and I are both customers of IMWS. They gave a fair price and did a great job.

Poor Communication.

I have been less than satisfied with the service provided by Intermountain Wind and Solar. The lack of communication throughout the permitting, installation, and inspection process was very frustrating. Had I not been diligent about calling regularly, I believe this project could have been delayed by another three months. It was not that I expected weekly calls, but when milestones should have been met, there were no calls or emails to explain what was happening. For example, it took 20 days from the time my engineering design was completed by IMWS for it to be submitted to the city/county. On September 3, I was told the project package was ready for permitting and that the municipality typically takes about a week to approve and issue permits. However, IMWS did not submit for permits until September 20, a delay of 17 calendar days, or about 2.5 business weeks. Delays continued at nearly every stage of the project. The system was installed on November 19. It then took another two weeks before the Tesla battery was provisioned. Four weeks later, the critter guards were finally trimmed to satisfy the city inspection requirements. After that, there was no contact until April. I just received my ownership documents on April 1, 2026, five months after the project started and about 3.5 months after installation. There were also many instances where I called and emailed without receiving a response. I was never clearly told which email addresses to use to contact support or my project manager. The customer service was extremely poor. When I expressed my frustration about the lack of communication, they implied it was my fault for not emailing the correct addresses, even though the employee I had been contacting had left the company two months earlier. There was no way for me to know that. Project timeline: August 23 – Project signed and initiated September 3 – IMWS engineering package completed and ready for permit submission September 20 – Submitted for permits after a 17-day delay October 6 – Permits approved October 20 – Rocky Mountain Power net meter approved October 22 – Installation scheduled November 19 – Installation completed; inspection still needed and critter guards needed trimming November 29 – 10-day delay; installers failed to install a required placard. IMWS mailed one to me, and I had to install it myself and send photos December 2 – 13-day delay after installation; project sent to power company for inspection December 8 – I called because I had not received a response about the placard, and they had no record of my email December 11 – I emailed because the critter guards still had not been trimmed December 15 – Project marked complete and all punch-list items finished Overall, the biggest issue was not just the delays, but the lack of proactive communication and the poor customer service throughout the process.

Promises made, promises broken!

We've had our 50k solar system for 7 years, net zero. We had an inverter go out 4 months ago, I reported it. It took them FOUR MONTHS to come replace it!! No one called or texted me to let me know when the technician was coming either! The tech did a good job......corporate....VERY POOR CUSTOMER SERVICE!!! UNPROFESSIONAL....what kind of company doesn't repair (under warranty) for FOUR MONTHS?!!! What kind of company doesn't call/text prior to coming to your home. NO IDAHO OFFICE, ALL BASED OUT OF UTAH!

Great team to work with. They did our home in Utah several years ago and just finished adding solar to a Shop/Office in Wyoming. Price was great and installation team delivered on schedule.

Good results with the installation

The crews were experienced and got the job done in a timely manner. They cleaned up after the install and left the grounds as they were before. I would recommend this company to anyone wanting a solar system.

Post-Installation Service Stinks

I went with Intermountain because they pitched me on having the best service after installation. In fact, they told many stories about customers of other installers being ghosted by their installers while Intermountain has been around for a long time. I went with Intermountain even though they were a bit more expensive than other quotes because I wanted that peace of mind. Well, less than two years after installation, my Tesla inverter has failed under warranty and Intermountain has ghosted me. They took days to respond by email, weeks to come look at the problem, and now it has been two months with no solution. They are even slower to respond than ever.

Solar Panel / Battery Install

I had 16 Solar Panels installed on my roof, and Tesla Back-up Battery installed in my garage. Working with my Project Manager, Kevin Blackburn, and his Install crew was a real pleasure. They kept me fully informed throughout the whole installation process. I would Highly recommend Intermountain Wind & Solar for any of your Solar Power needs.

Very accommodating and professional

I expanded an existing solar installation on my roof. Cade and his team worked with me to engineer the most effective utilization of the new higher power bifacial panels blended with my existing system for maximum effect. The installation also included upgrading my house from 100 Amp to 200 Amp feed and adding extra circuits for EV charging. They did a great job and handled everthing. They were a pleasure to work with and much more accommodating of everything I asked than the other company I had bid the job.

Fortress Battery Solar Upgrade

Working with Justin Dygert to propose an upgrade that leverages Wattsmsrt VPP program to our existing 12-year-old grid-tied system has been rewarding. Justin takes time to listen and propose effective solutions.

Great Solar Company

We have hired Intermountain Wind & Solar to do projects at our home four times. Each time they have been responsive and have kept us informed throughout the process. John with the Sales team is great and gets you all the information you need to make an important decision. The products they use are quality and have great warranties. The installation team does their job well and the finished product is clean. No wires or conduits exposed on my roof. They go through the attic. The service team monitors your system and are prompt if anything is needed. I have had nothing but great service from each division in this company. I would highly recommend them for any solar project needs.

New Cabin Solar in Kamas

We recently had a 4.6 KW system installed in our cabin. IWS was great to get it designed, permitted and installed before the end of the year so we could do the tax credit for 2024! John Wilson (sales), Kevin Blackburn and Jennifer Stapely (project mgmt team), and the install crew were all amazing. They took care of all the paperwork, red tape, everything. RMP took their sweet time to verify and install the net meter, but all is great now. Sunny days are a welcome sight as we reap the benefits of solar power. Definitely recommend IWS and will likely be adding batteries in the future.

Think twice before paying

After a disastrous attempt to get solar from another company a few years ago, and swearing off even trying again, Intermountain Wind and Solar showed up and seemed to have it together enough that I was willing to try again. And oh, how I wanted it to work smoothly. Things were great in the beginning, and moved smoothly. There was good communication. Installation was quite delayed (supply chain issues, I get it), and the install went pretty well. But once we paid up, we were all but ghosted. The inspection we delayed because the installers did not patch drywall, so we had to find someone to do that and submit reimbursement. Then the inspection was not rescheduled for weeks. There were no instructions on how to turn it on. Emails were not answered. Voice mails were not responded to. After inspection, we did our best to turn it on, assuming it was set up correctly. Then the lights kept flickering constantly. The batteries would not discharge. The constant changes in power fried our $10K AC unit. We reported that and it finally got Intermountain's attention. Some tech guy over the phone said that it was all set up right and nothing was wrong, but immediately after the call, settings were different and the flickering stopped. Apparently they did not want to take responsibility for the $10K AC unit going bad. Well, now 7 months after all that, we finally get the owners manual by email and other documents that were promised. In the end, our lights are on, the power is flowing in and out correctly, but one battery still does not ever discharge and just sits at 100%, even when we're pulling from the grid. In summary, go ahead and use Intermountain, since it went well up to install, but don't pay a cent until you're 100% certain everything is working fine.

Good solar company

Quality job. Easy company to communicate with. Glad I went with them.

terrible costumer service

We were extremely disappointed by the lack of professionalism. Our project faced delays, which is normal and a understandable, but the total ghosting is unacceptable--specially after we had given them 50% of the payment upfront (which is not little money!). I will not do any more business with them.

Great Job again

We have used IMWS twice now to place a residential solar system and both times they have bent over backwards to deliver a great product. If I needed them again I would use them a third time.

Great service

I recently had solar installed on my house by Intermountain Wind & Solar, and the experience was excellent. I worked with Justin Dygert, who was professional, responsive, and very knowledgeable. Out of all the companies I looked into, their quote was the most affordable, but the quality of service and attention to detail exceeded my expectations. The entire process was smooth, and I couldn’t be happier with the outcome. If you’re considering solar, I highly recommend Intermountain Wind & Solar, and working with Justin in particular.

IWS was awesome to keep us informed all along the way. They took care of all of the analysis, permitting, scheduling, installation, and support eliminating our worries. Thanks!

Outstanding Service and Professional Team

Justin Dygert and the whole IWS team performed an above and beyond Install of our solar system. The whole process from permitting, scheduling, and install was all very hands off, stress free and smooth. Justin reached out every week to make sure we didn't have any concerns or questions and genuinely cared for our needs and wants. If I could give 6 stars I would.

Justin Dygert at Intermountain Wind and Solar was the perfect example of what a sales person should be. He knows the products he is selling and he is passionate about the work he does. I had tons of questions. His presentation and knowledge base were impressive and he was able to answer all of my questions. He even answered questions that I didn’t even know that I had! Justin was great at giving me the information and allowing me to make the decisions, rather than pushing me do to something I was uncomfortable with. We have two electric vehicles and so we draw a ton of electricity from the grid. Additionally, budgets are tight as we recently purchased a new home. Justin was diligent and worked hard to design a system for us that effectively balanced budget, electricity needs, and personal preferences. I truly feel like Justin was invested in us and helping us make the best decision. He was quick to follow up and made sure to follow through. There were many factors when making the decision to get solar. I requested time to “sleep” on things before making a final decision. Justin made sure to follow up with me, but wasn’t overbearing. It was the perfect balance. I received a few different quotes from different solar companies and IWS blew everyone out of the water! They clearly have a solid business model as they’ve been in business since 2008 and many solar companies have come and gone in that time. The install team was respectful and great to work with. I ask lots of questions and the foreman was wonderful in answering them. The finished product looks great too. There’s a lot of retrofitting that has to occur with rooftop solar and they did great at making it look as good as possible. Thank you! I highly recommend Justin Dygert and Intermountain Wind and Solar to anyone!

We purchased a solar battery from IWS. The install process was a bit bumpy, but our sales rep (Justin Dygert) was always available to get things back on track. Overall, we are happy with our new solar battery.

Repair of 9 year old system

Great folks - great experience- efficient work

Outstanding company!

After 4 years of research and speaking with many solar providers, I chose Intermountain Wind and Solar. Everyone there has been great to work with and I recomend them to everyone who is looking to add solar to their home or business. The quality of work from planning to installation is amazing. The system they designed works and looks flawless. The installers were very professional, answered all of my questions, and graciously put up with me while I picked through every aspect of the process. Thanks to John and Chris and the rest of their team!!!

Intermountain Wind and Solar installed solar on my home 7 years ago. It's exceeded my expectations so far. I recently had them install bird barrier with all the pigeons this year! The installers did an incredible job. Many solar companies go out of business so nice to have a company you can count on to be around when you need them.