Thomas Bergschneider | Lake Havasu City, Arizona | 03/27/2024
Not finished in a year.
Fusion Power has not had a man on our job for 8 months. No return emails. No return voicemails. If you want a job done in less than a year find another company. They however have a great salesman.
Christina | Phoenix, Arizona | 06/07/2023
Do Not Recommend!
Highly recommend not using Fusion Power at all! Before choosing solar, calculate your AVERAGE monthly APS cost and compare that against what you will be paying monthly for the solar system itself. Fusion over-engineered our system, resulting in the monthly payments of the system itself being greater than the average monthly utility costs! Fusion sells you on the significant reduction in your monthly APS costs, but they do not take into consideration the monthly payment amounts for the solar system when engineering the solution. The return on investment is not there. The maximum AZ annual tax credit is $1,000, not 26% of the cost of the system as they tell you. Very unethical business practices, and lack of transparency on overall costs verses financial benefits!
Bill | Gilbert, Arizona | 10/10/2022
Terrible customer service after the sale
5 months after I went live with Solar my system is still not setup right. I have reached out to the CEO and still no results. Customer services comes from the top. DO NOT buy solar from this company. Also I have never heard for the sales rep I delt with after signing the paperwork. The person that came and brought my system live told me that my system was not setup right and I should call and get them back out to fix it. I have attempted to get them to come to my home and fix it more that 5 times with no results.
