Wattson Home Solutions (formerly Energy Monster)

Verified profile
Updated: 24 January 2024
Installer

Installing solar since 2008

Wattson Home Solutions (formerly Energy Monster) logo

4.66 from 79 Reviews

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Wattson Home Solutions (formerly Energy Monster) reviews


3 stars

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2 stars

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4.66

Avg. rating

Breakdown of consumer reviews

Sales Process

4.7

Price as quoted

4.8

On schedule

4.4

Installation quality

4.5

After sales support

4.5

Latest good review thumbs up

Sanjay Prabhu | Hopkinton, Massachusetts | 02/08/2024

Very happy with the service

I had a great experience with Energy Monster (when I had got my Solar done) Throughout the process, Kyle guided me to the next steps and provided all the documentation and other items needed for the next steps. Very delighted with the smooth experience.

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Latest bad review thumbs down

Jeff from Naples | Naples, Florida | 02/24/2021

Total incompetence! Failed install! 11 months & not working!

I thought choosing Energy Monster of FL. was a smart choice to purchase and have installed a Sonnen Battery Back Up System with 6 panel array to add to our existing 25 panel system. Worse choice I ever made! Here are just some of the things they did wrong: *Never checked our house wiring before the actual install - or even afterwards! 9 months later they tell me our house has a "neutral ground loop" & that i should hire an electrician - everyone knows the installer is responsible for this- not the home owner * The wiring in our house- should have been checked for BEFORE the install *Wired the unit incorrectly- we would have failed inspection + very dangerous! *Never tied the old system to the new system they installed (found this out 4mos after the install) *They expected the unit to operate with just 6 panels- which would never have worked properly *Had me re-sign NOC because "they lost the original one" *Hired a new "GM" who promised they would take the system down and out of out house- but then Duane W. this supposed new GM refused to do what he promised- cursed me out and hung up the phone on me *Mr. J Leet the owner has NEVER called or emailed me to apologize or to try to resolve the issue(s) *They never told me at first that all 25 of our original invertors were "dead" the only good thing they did during this entire debacle was to change them for me for free labor *With all the down time the Sonnen has needed battery replacement 2x (luckily under warranty) *The orig installer for Energy Monster (who did not know what he was doing- or maybe he did the shoddy work on purpose....) quit claiming Mr Leet the owner owed him $$$$ The next 2 service techs he sent to our home were NOT certified by Sonnen! No wonder they could not fix it at all- even with Sonnen's help over the phone! Both of these "techies" eventually quit while im still left with out a working system! (turns off after 5mins after being turned back on) WORST CONTRACTOR I HAVE EVER DEALT WITH! Stay away from Energy Monster- do your research better than i did!

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PK | Worcester, Massachusetts | 01/24/2024

Satisfied customer

The Wattson team has designed and installed both a 10.1Kw solar array (2019) and a 10.6Kw battery backup system (2023) for our home. The team is very skilled and completed both projects on time and on budget. Could not be happier with the process and outcomes. 5 stars!

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PRV | Burlington, Massachusetts | 10/19/2023

Solar panels installation by Energy Monster (EM)

We had our panels recently installed by EM. A friend of mine recommended this company to me and I contacted Kyle Johnson (the key person for my project). I worked with Brenden Hicks who helped me to figure out the size and type of panels. The rest is all history and now we got our system activated in September and it has been working great for the last 30 days. Overall, staff at EM are very responsive and they will work with you throughout the process. It is not a big company and so they will get back to you soon if you contact them. I compared two other companies and picked EM. I believe the team wants to do the right thing to comply with regulations, earn customer satisfaction and grow their business, the best approach in my opinion for success in the long run! Thank you EM!!

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Dave G | Natick, Massachusetts | 09/09/2023

Great experience with home solar installation

The whole team at Energy Monster exceeded my expectations for our recent home solar installation. Everyone was very responsive to any questions I had, and did a fantastic job with the design, installation, and activation of our system. I highly recommend this team if you are considering installing a solar system for your home!

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Tim S | Webster, Massachusetts | 08/27/2023

Good company

Went solar with energy monster. It’s been a a year and I have not had an electric bill. I worked with Kevin who was very helpful. I also have a neighbor who also went forward with solar. These guys are pretty straight forward. A lot of the other companies I was chatting with felt very sales-ey with over inflated numbers. These guys were dead on.

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Brian Salley | Holliston, MA | 07/27/2023

Energy Monster Review 2023

We have been very happy with the entire process of our solar project. From the salesman to the Project Manager to the installers , everything has been perfect. Solar was new to me , so I had alot of questions and they were very patient and addressed all of my questions. They still respond to texts and email and phone call even after we have paid for the project . I can not imagine any reason to not select them for your solar installation.

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Karin B | Natick, Massachusetts | 02/13/2023

Great people to work with; terrific solar installation!

Thank you Energy Monster for completing my solar project from start to finish. Kyle and everyone else on the team were easy to work with, helpful, responsive, and knowledgeable. The price was very competitive, the service was on time (in all of the elements that were within the control of Energy Monster), and the workmanship was excellent. While the project took 2 months longer than was initially anticipated, this was due to the various approvals and aspects contributed by other parties (plus some delay due to winter storms). Now that my system is operating, the solar production is more than I expected for February in Massachusetts, and I'm very pleased. I recommend Energy Monster if you are considering solar.

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Nafisa | Worcester, Massachusetts | 08/31/2022

Responsive

The team at Energy Monster, starting with Kevin, and all of the office staff and crew members installing, were very professional and responsive. They go above and beyond with everything. If one team member is on vacation, other responded to my queries. I give them more than 5 stars and highly recommend their services. I was able to refer my neighbor, who saved a large amount through Energy Monster

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Cesar H | Ashland, Massachusetts | 08/17/2022

Best company in the area

I browsed multiple vendors (7 or 8). Of all of them, Energy Monster was the most professional. They came home, flew a drone and provided energy production that was much more accurate than other vendors which simply looked my house in google maps. The installation process was smooth and I was kept informed of all the details as they happened.

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JimD672 | Davenport, Florida | 01/02/2022

Awesome Solar Array

It's been about a year since I have had my 35 panel (11.2 KW-DC) installed. Energy Monster did a great job installing my solar array of 35 all-black panels and did it all within a day. No issues after a year and they have been very helpful at keeping me up to date with the permitting process up to the utility's permission to connect. In 2021, I have generated over 14600 KWh and only used 12000 KWh, sending a total of 2600 KWh to the grid by December 31, 2021. My house is about 2000 sq ft. They size the array for my house very well.

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Worcester | Worcester, Massachusetts | 09/23/2021

Best Service

Kyle and Kevin were very supportive, very through and detail, they made the whole process easy. Thank you guys

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Solar panel cost calculator

Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Energy audits

Residential solar - Hybrid solar systems

Energy monitoring

About Wattson Home Solutions (formerly Energy Monster)


Wattson Home Solutions is your local green expert when it comes to improving a home’s energy efficiency and comfort.

We help homeowners by offering leading edge home performance solutions that save energy, lower utility bills and lead to a more comfortable home.

With years of residential energy efficiency projects, solar expertise and local partnerships, Wattson Home Solutions will ensure you a successful home efficiency project that will save you energy and money for years to come. 

MA CSL: CS-071498

MA HIC: 188796

MA Electrical: 22683-A

NH Electrical: 0481C

Office locations


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Massachusetts - Worcester

311 Main Street 2nd Floor, Worcester MA, 01608

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- Worcester

100 Lamartine St, Worcester Massachusetts, 01608

Certifications


Better Business Bureau Solar Energy Industries Association

Licenses


MA CSL: CS-071498 MA HIC: 188796 MA Electrical: 22683-A NH Electrical: 0481C

Contact Wattson Home Solutions (formerly Energy Monster)


Location pin
Head Office
311 Main Street 2nd Floor, Worcester MA, 01608