.jpg)
.jpg)
.jpg)
.jpg)
Fluevog | Elk Grove, California | 02/04/2026
Amazing team!!!
I recently completed a large solar installation project with Citadel Roofing & Solar, and despite some expected challenges along the way, I'm very satisfied with the end result. Large-scale projects like this--especially when racing against end-of-year deadlines--often come with hiccups, such as permitting delays, scheduling adjustments, or minor coordination issues. These are pretty standard in the industry for big installs, and Citadel handled them professionally without major disruptions. What really stood out was the exceptional support from Ashley Jensen. Ashley was a stellar employee and truly instrumental in keeping everything moving forward. Her responsiveness, problem-solving skills, and dedication made a huge difference in getting things done efficiently for me. She went above and beyond to address concerns and ensure the project stayed on track. The installation team was skilled, the final system looks great, and the whole process has me optimistic about long-term energy savings. I'd recommend Citadel to others considering solar, especially if you value strong individual support like what Ashley provided. Thanks to the team--particularly Ashley--for making it a positive experience overall!
Sharad Reddy | Los Gatos, California | 02/02/2026
Nicole did a stellar job from the get go and keeping us informed at all phases of the project . Overall we are happy that the project was completed
Jim | Wallace, California | 02/02/2026
Owner
Very professional were there when they said they would be in completed the work in a timely fashion
Dave M | Hayward, California | 01/29/2026
Citadel provided EXCELENT Customer service.
They have all employees and no sub-contractors. The Field supervisors give you their cell number and communicate all the way from quote to final sign off. They were very professional and did a fantastic install and aftercare. The best option is to have them do your roof and then install solar so you have a seamless install experience
E | Olivehurst, California | 12/18/2025
Solar Repair Service
Citatdel Service was on time for panel inverter replacement. The technician Tyler was friendly and got it done quick. The failed panel is back online. The cost for the repair was high but they did give me a $100 off the original quote for service. The Enphase part was under warranty and came direct to me overnight. $250 is still a lot for a 30 min job plus the drive out, and admin for the call. I could have called around, but just wanted to get it done and they are the original installer. Overall good service.
Steve/Jerri Schwartz | Vacaville, California | 11/16/2025
Solar and roof installation that we are 100% satisfied with.
Citadel designed and installed a 12 KW solar system and reproofed (with 4 inch foam insulation) our church sanctuary. Our roof is of very unique construction, but Citadel worked with us to get a design for both the solar and roof that we are 100% satisfied with. The installation itself was unexciting - the best kind! Two members of our congregation also had Citadel do their solar based on the great job Citadel did for the church. And it is comforting to know the same contractor did both the roof and solar - no finger-pointing between contractors if something should go wrong.
Matt Clark | Rescue, California | 06/27/2025
Professional Installation - Lam Nuyen
My son lives in Rescue, Ca.. His neighborhood is a very new community that has homes less than three years old. We have seen Citadel Roofing and Solar install numerous Battery backup systems there. I would guess 10 plus systems were installed by Lam Nuyen. After each install my son (who lives in community) always would be told by the neighbors how much they appreciated Lam and his co-worker. My son and I would speak to Lam at these sites and agreed if we moved forward for a battery install, we wanted Lam. Today, my son had Lam install a Battery backup system. We observed firsthand how special Lam and his co-worker are representing Citadel. My son is in a wheelchair ( owner of home) and Lam was so respectful and empathetic to why the system was needed. Lam arrived at the time discussed and went over the description of the job to my son. He answered all questions thoroughly and provided invaluable recommendations. He reviewed the site assessment and recommended a few modifications. The two-days he was on site for the job was first rate. He kept us aware as to his progress, issues he was addressing, the time power would be turned off, and any modifications he recommended. He and his co-worker are fantastic representatives for Citadel. They looked sharp in their Citadel shirts and were so professional. The work site was kept clean and the final product was exceptional. We highly recommend Citadel, Lam and his crew. We look forward to utilizing Citadel in the future. Please convey our appreciation to Lam and his crew.
Ross | Brentwood, California | 01/14/2025
Bad company
Very dishonest company. Does not care about their customers. Purchased solar from this company and now I pay more for my PG&E bill after they installed solar and a back up battery. Lied to me and now will not respond to any of my emails. I went from paying $40-50 with my original solar panels. Then after they installed more panels I now pay $300-400 a month on top of the $30k they charged me for the new panels.
Arch | El Dorado Hills, California | 11/14/2024
Great Team
I am extremely pleased with the Citadel Project Team's outstanding work on the completion of our home battery system. From start to finish, their professionalism and expertise were evident. The team was consistently punctual, courteous, and efficient, ensuring that every detail was meticulously handled. Their deep knowledge and commitment to excellence were apparent throughout the entire process. They took the time to explain every step, answer all our questions, and make sure we were fully comfortable with the new system. The installation was seamless and completed ahead of schedule, showcasing their dedication and hard work. The home battery system is already making a significant difference in our energy efficiency and sustainability. We couldn't be happier with the results. I highly recommend the Citadel Project Team to anyone looking for top-notch service and innovative solutions. Their passion and precision set them apart, and we are grateful for their exceptional work.
Warren Doyle` | Santa Rosa, California | 05/09/2024
Service after teh sale leaves much to be desired
We've had our solar almost two years now. In February we lost power and 6 hours after the battery quit serving as well. We were completely without power for over a week, and could not monitor the system through the anaphase app either. I was told that the batter had discharged so much that it could o longer communicate with the system and we would have to wait for power to be restored by the grid. since the I still cannot communicate with the system using the app, and despite 4 texts and three phone calls asking for assistance reconnecting with the system, I've gotten no return calls and no help. I am so disappointed in their after sale service.
