All Energy Solar

The All Energy Solar Installation Team did an excellent job. The crew leader kept me informed on his arrival time once it was scheduled. The crew arrived on schedule and began working immediately. They answered all my questions and explained everything very well. They worked until nearly dark, and arrived each morning shortly after daylight. The entire installation took two and a half days. They kept their workspace tidy and cleaned up everything when finished. I would highly recommend this company, and especially this crew.

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All workers were friendly and qualified. They communicated everything that needed to be shared. A special shout out to the electrician Andy. His work and communication was exemplary.

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While our system is not yet completed, we are thrilled that the panels were installed yesterday. The install crew could not have been nicer or more professional. They arrived exactly when they said they would and explained what would be happening. Then the whole crew worked in a very coordinated and experienced manner to get our panels and the electrical equipment installed, all in one day! The panels look great and we are anxious to get the inspections completed and the utility company on board so we can start enjoying the solar panels!

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I highly recommend All Energy Solar if you are condering getting solar panels. After getting proposals from several solar installers, we opted to use All Energy Solar. Not only was their pricing significantly better than the others, their salesman jumped through hoops to answer questions and adjust the proposal to our changing needs. His explanation of how things would be done, how the installation work was done, was so much better than any other company. (Thank you, Dan!) When it came to have the panels installed, the work crew was wonderful. Not only were they communicative, but they were careful, attentive, and made sure we were totally aware of all aspects of the job, as well as ensuring we were satisfied as things progressed during the installation. They were quite friendly and even a bit sociable. One of the installers even spent a few minutes on the roof showing us his dancing skills (nothing to exotic, and he was wearing a safety harness). I appreciated that the installers used all of their PPE, making sure they worked as safely as possible. Our installers were part of Residential Team 1 and included Chris (the older one), Dylan, Ethan, and another Chris (the younger one). All of them were so friendly and easy-going, yet still professional about the work. They all answered questions and explained how they did various parts of the job so that anyone could understand, without talking down to us. Kyle, the electrician, spent several hours connecting the wiring, installing new equipment and ensuring everything worked correctly. His work is part skill, part art. HIs work looks like the pictures you would see in an electrician’s handbook of how to do a job the right way. Kyle also was quite friendly and answered questions, and I truly appreciate his perfectionistic work. The project management team has also been so helpful and communicative. Kudos to Sierra and Annelise for keeping us informed of the progress in getting permits and supplies, and coordinating the whole effort. Everyone at this company has been a 5-star player in our book! And I truly feel good about their products and services. Thank you everyone at All Energy Solar!

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Please note, this is going to be a long review as I also hope to provide some information on the pluses and potential pitfalls that you can have in Massachusetts with completing a solar project. I was specifically looking into solar as a long-term investment as I am hoping to age in place. My house is sort of an energy hog in that I have an outside 20x40 pool which I run generally from late April- early May through early to late November. I also have a large house that needed a 200-amp service upgrade. I am currently using some very old central ac systems (Circa 1986) which work well but are not the most energy efficient. As I was replacing my electrical panel, I also decided to go with a SPAN panel upgrade (this will not be discussed in this review). My first contact with All Energy Solar was in May 2024. At that time, I was shopping around for a solar installer, with the help of Energy Sage (I found Energy Sage also quite helpful). I had contacted several installers and was receiving emails and call backs to arrange for initial evaluations of my property for solar. I reached out to All Energy Solar (rather than the other way around) because my review of different installers showed positive experiences with other homeowners. In some ways it was a plus that their home office was in Minnesota with a satellite office in Massachusetts. I liked the size and breadth of the multiple different states that they worked in. They seemed big, but not too big. It also helped that my overall impression of Minnesotans was that of “Minnesota Nice”. When gathering my quotes I found that it is really a “jungle” out there in terms of installers. I had several nice experiences (one with a small Massachusetts company) with whom my final decision was between All Energy Solar and this smaller company. I also experienced the hard sell, with few cost numbers really discussed (but instead avoided) and even a few that made me feel like I was dealing with a shady used car salesman. Once person even told me quite assuredly, that I could deduct 30% of my new roof cost for the upcoming solar. I have done a lot of research, and I know that this is not the case. You may get away with at tax time but risk an audit in the future so that you will be responsible for those monies in full along with penalties. So, with my final decision being made All Energy Solar and myself began the design process of building an appropriately sized solar system with a partial home battery backup, but with the ability of this backup battery to self-charge during the day, even if the grid was down. Through sales, evaluation, design (multiple times) and installation All Energy has been pretty darn good! I never realized how complex and at times confusing having a solar system designed and installed could be. Initially, I was looking for a much larger system (and significantly more expensive) to try to have 100% of my electrical needs covered by solar. This design initially had a few issues—specifically, it would make a larger system at about 20 Kwh. While the current state regulations/standards allowed for systems over 20 Kwh in size, this was not currently being implemented. It is quite possible that now such systems are easily allowed—but honestly given my current experience, I do not know if such a large system is necessary (see further below). The initial finalized plan had a lower total Kwh system with a total of 10 Kwh battery backup (two Enphase 5P’s). This plan was finalized and sent to my cities regulatory department for review. When we got their reply, they wanted a wired and interconnected fire alarm system throughout the house as the plan had two batteries being placed in my basement. Initially I was quite frustrated with my city’s requirements, but I am glad I investigated this further. I spoke to the Massachusetts State Fire Marshall—this gentleman is a font of knowledge and clearly knows his stuff (and frankly, Massachusetts is getting its monies worth with this state employee). My several discussions with him were super helpful and important for my decision process. He explained to me that my city Fire Marshall was quite right to be concerned regarding the placement of the batteries in the basement. Lithium batteries, if they do catch fire, cannot be extinguished in the same way as other battery sources. You essentially pour water on them until they burn themselves out. While it is quite a rare event for this to happen, I do not want to risk my home (one of the most sizeable investments for me) having this occur—which would be largely catastrophic for me. So, we went back partially to a new drawing board with changing battery placement ultimately to the outside of the house. I had initially hoped that an inside the garage installation would work, but there were two problems with this. First, I would need once again a wired and interconnected fire alarm system. Second, there is only one battery on the market that is rated for cold weather and outside installation. The final plan had a smaller system at a bit over 12 Kwh and a Tesla PowerWall 3 (I had to swallow my dislike of giving EM any money). Specifically, the PowerWall 3 is designed to take energy from the battery itself and heat itself, to keep the battery at the optimal temperature when the weather goes down to 4 degrees Fahrenheit. While perhaps not as efficient in the winter due to drawing energy to heat up, it certainly is supposed to work (I will know in full after this winter). So late this April, we got approval on the final plan, approvals from NSTAR came through. A date was scheduled for several days in May for the installation. The time arrived and All Energy Solar arrived and did a really nice job with the installation. I was there at the city electrical inspection, and they even commented on the very good job done by All Energy Solar. In late May my system started producing, but it was only helping power my home as I was still waiting for permission to export. At that point it took a few days to get my connected solutions account to be created, so I would give back some energy (and get reimbursed for this) between June and September of every year power is taken in 2-3 hour time slots to help with grid high use times. National Grid makes this a 5-year contract. My experience with All Energy Solar since starting the system has also been quite positive. They came back without a problem when there were some identified issues with the system and continued to monitor and tweak the system. In the end my experience with all my team, Justin, Annalise, Carlo, Mike and the rest of the install team including electricians etc has been really first rate. Would I recommend them? Yes, wholeheartedly and I have already done so with a neighbor. Am I happy with the system? You bet. My mid-May-June electric bill before I was exporting back to the grid was $66, my mid-June to July bill was negative $25 and my mid-July to August bill was about negative $60. It seems that All Energy Solar and I found the sweet spot in total investment regarding size of the system, what I am getting out of the system and total cost. Well done and thank you. MD

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We were so pleased with our first set of solar panels and our experience with All Energy Solar, we decided to max out the roof area this year with another round of panel installations. The team, including Brandon and Anton, plus expert installers Adrian, Dane, and Ethan, were all super-responsive, enthusiastic about our project, and did excellent work. We can't think of a single thing that could have gone better -- this organization is first-rate. Highly recommended!

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I’m flipping the script on this review and starting with the conclusion: Avoid All Energy Solar. There are better companies out there—companies that will likely care about your home and the safety of your family. If that piques your curiosity, read on. I’ve been a customer of All Energy Solar for nearly a decade and am a committed advocate of solar energy. I’ve invested approximately $65,000 through them: a 10.4 kW ground-mounted solar array and, more recently, two Tesla Powerwall 3 batteries. The technology itself performs well. I now have energy independence and no longer worry about grid outages. But the company’s service has gone so far downhill I can't see it anymore. During the Powerwall installation, their crew caused visible damage to the interior of my home—damage that was never acknowledged, let alone repaired. More troubling, I received no operational documentation, no explanation of how the backup system functions, and no safety guidance. Even basic electronics come with warnings and instructions. Here, I was left to figure out a high-voltage, whole-house backup system on my own. That’s irresponsible. When I raised these concerns, I was met first with deflection, then silence. Apologies were scripted. Explanations were vague. The damage remained. The documentation never came. And still—nothing on safety. It doesn’t feel like a professional service. It feels like abandonment: We’ve got your money—now we don’t care. That’s not acceptable from any company, much less one installing a powerful, complex electrical system inside someone’s home.

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We had an 8.74 kW solar system installed this year by All Energy Solar. We could not have had a better experience. They kept us up to date with each step of the process, called us at regular intervals and followed each call up with an email summarizing our phone conversation. They handled all permitting and coordinated things with the utility company. The entire project went extremely well with no surprises. Everyone we dealt with was friendly and informative, answering all of our questions as the process unfolded. We'd like to mention that our Project Coordinator, Sierra Thompson, was particularly helpful and excellent to work with. Her attentiveness and thoroughness in managing our project was greatly appreciated. She was very well organized and responded to all our concerns /questions clearly. We felt we were well taken care of throughout the entire process. We also had a great installation/electrical team to work with. This was the WI-02 team out of Madison. Kole and Ramon and their team were very professional and nice to work with. Thanks to All Solar Energy for making this happen for us!

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The team at All Energy Solar did a great job with the original install of the PV array on my garage in 2022. In August of 2024 a storm caused a tree branch to land on the garage roof including the PV array, damaging both. All Energy did a great job again working with my insurance company for the full repair including the roof repair, shingle replacement, aluminum gutter replacement with hand mitered corners, and PV array removal and re-installation. They put in the extra effort to match a custom paint color of my trim and matched flashing profiles where needed. I do not have the names of the original installers, but big shout out to Pete, Dave, Joseph, Jason, Pedro and Anton who were all the most involved with all things related to the storm repair.

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The crew showed up when they said they would, and worked hard through hot and humid summer weather. The work was done in an efficient and professional manner with the team communicating the steps for us. The Master Electrician Dave, made sure we knew what he was doing and that we were understanding the impacts and processes. The Crew Lead Gabe, made sure the rooftop panels were installed and hooked up also keeping us informed of the process.

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