Scott Frye | Revere, Massachusetts | 02/19/2020
Horrible customer service
Change quoted price frequently. Bad at execution: they have been installing my system for over 6 months and missed the end of year target thus costing me tax incentives. Terrible at scheduling and communication. Work seems adequate but they failed the first electrical inspection
Tobin Brookline | Brookline, MA | 02/28/2019
The ACE Solar people did great work for us
We chose ACE Solar based on recommendations. They have done a great job installing solar panels on our house. They did a careful professional job: thoughtfully assessed our roof capabilities, completed the job promptly, left no mess, and the result looks attractive and works well producing electricity.
Rose B | Methuen, Massachusetts | 01/16/2019
Residential Solar panel install
Ace Solar recently installed solar panels on my home. Ace Solar has been great to work with from the beginning. There sales proposal was honest, straightforward and reasonably priced in fact they were $8,000 less than another company I evaluated for the same panels. All the documents were electronic which was great for me as I have limited time for appointments. The finance options available make purchasinf panels outright so simple and affordable. The installers came on time and completed their work as stated. There was appropriate management and supervision throughout the project and the project manager personally provided status updates. I have worked with various salespeople and installers and Ace Solar is no gimmick!
Thank You! | Plymouth, Massachusetts | 12/08/2018
Great company!
We can not be any more pleased with the experience we had with Ace Solar. We recommend them to everyone. They made our shopping for solar energy painless and answered all our questions completely and honestly. Our estimates and figures have been right on target. They made the installation effortless on our part, completely orchestrating every step. The crew installed the panels in one day, were considerate and neat. Still, 2 years after the whole process, they are quick to answer questions. They are easy to talk to, and are thorough in their response. Thank you Josh, Nick and all of you!
Sharon and Mort | Wellfleet, Massachusetts | 11/20/2018
End-to-end service
ACE solar was terrific to work with. Our representative, Brian Cassidy, walked us through every step of the process. On his first visit he explained the process and the timing. The designers put together a system that was perfectly sited and exactly tailored to our usage -- not too big, not too small. <br />The scheduling was smooth. We were having our roof replaced and they were able to work around that and come in to install the panels just as the roof was finished so we were able to take advantage of the maximum amount of the sunny months. Installation took just one day, and the installers were friendly and very respectful of the property and plants!<br />We thought it might take a while to get up and running, but even that was quick. ACE worked with our electric company and the local inspectors to make sure everything was turned on quickly. <br />We took out a loan, and ACE helped us with that as well, steering us to a qualified bank and helping with the Massachusetts Solar loan paperwork. <br />I cannot praise them enough. We are delighted with the whole project!
Maureen K. | North Andover, Massachusetts | 11/16/2018
Wonderful service
"ACE Solar has been absolutely wonderful to work with. The whole process was very easy and the project was completed in a timely manner. Their staff is very knowledgeable, professional and accessible. The savings are legitimate- my last electric bill was only $4! I would recommend them to anyone interested in installing solar on their home."
J. Nash | Truro, Massachusetts | 11/15/2018
A perfect 10 in every regard!
In just 11 short weeks I went from Zero to 100% completion using Ace Solar to add 20 panels to my Cape Cod home. Josh Mailloux and the entire Ace Team were excellent from the very first visit to having my system running and in the Mass Solar program. Pricing was very good and turned out to be exactly what was originally proposed.<br /><br />The installation contractor was also very experienced and respectful of our home for the single day installation.<br /><br />I hightly recommend Ace Solar to anyone considering joing the renewables market.
TomN | Haverhill, Massachusetts | 11/15/2018
Excellent from start to finish
I had a great experience with Ace Solar. They were highly competitive with their pricing and the attention to detail during the install was excellent. I am extremely difficult to please when it comes to work done on my house and I couldn't be happier with my installation. Everything looks neat and well hidden. Corey, my salesmen, was great to work with. I highly recommend Ace Solar!
RC66 | West Wareham, Massachusetts | 04/08/2018
Could Not Ask for More
Without a doubt this was the easiest home improvement I have ever experienced. Josh Mailloux (Sales&Support) and Shirley Mapes (Project Manager) both get 5 Stars. They were available and straight forward with answers to any question posed to them AND they responded in a timely manner!<br /><br />The installers were all great, the electricians were informative and listened to my needs prior to moving forward. Any problem was addressed more then adequately.<br /><br />The system system was up and running within reason given this winter weather of 2018. I also began seeing savings within only two weeks of turning the system on with a 48% drop in use from the previous year. More than I expected! <br /><br />Highly recommended.