Wells Solar & Electrical Services

Solid company and great install

Happy customer even though completion took way to long. The install crew did a fantastic job. Solid company with strong local presence and customer reviews

Great company with exceptional customer service

I was referred to Wells by my brothe4. He had a system installed by them. I met with the sales person who was friendly and not pushy at all. I have always been able to talk to a local person witcany questions I have had. The system that was sold to me is performing as described and has helped me save me money on my utility bills.

Easy process and great install

I'd heard of Wells through a teammate who used them on her main house in Austin and then again on her AirBnB when the first one went well (no pun intended). We'd had Momentum out for a quote the previous year but I wasn't too keen on their sales tactics and overly-optimistic payback rates. The process was a lot more personal than national companies that kind of railroad you down the sales pipeline. Erik was my rep and we did everything over Zoom and the phone, which was a huge relief during the pandemic. The only time someone came into my house was when the installers needed to see the shape of the attic from inside, and they were masked - no more than a minute to walk up the stairs and pop their head in the crawlspace. Had to do a lot less work with permits / signoffs than I expected as well; Erik would let me know what was coming and gave me a reminder call if I missed my own target for getting signatures back. They've monitored the system health and I've had no problems in the 6 months since installation. I only wish I'd had more roof to put more panels on!

Quality Solar from a Quality Company

I did a lot of research before selecting Wells Solar, obtaining proposals from six established solar installation companies. Wells offered the best value to me in the mix of price, quality, service/warranty, local presence and experience. In Wells, I found a good, quality product at a reasonable price, from an established, local company. One of the deciding factors with Wells was their sales approach. No games. No talking negatively about their competition. My sales representative, Erik Buerkle, was knowledgeable and straight-forward throughout the process; something that I really appreciated. The planning and installation process went great. Wells handled everything from HOA to PEC to the City. I would absolutely recommend Wells Solar.

Excellent company and very knowledgeable representatives

Our sales representative Jeremy Niersmann was very knowledgeable in explaining all about solar panels. We had noticed down the street where a company had installed panels on their house that was under the trees. We wanted to make sure we received the best return on our money and Jeremy explained all about solar. Wells solar has been very responsive the few times we have called with questions.

Exceptional quality

After reviewing several companies I decided to go with Wells Solar. From the very beginning to the finish when the panels were turned on. The people were unbelievably familiar with the product. I am very pleased with my panels. The complete process was so very informative. I would highly recommend Wells Solar.

Very pleased with the work done.

Wells Solar did an amazing job, both on the installation and the service provided. I did refer another person and they also had solar's installed in their home by Wells, I was pleased that they actually give you the $500 for the referral ( after the referred person get the solars installed). The salesman's name that help me out is Nick (sorry forgot his last name), my solars have been installed now for a year and a half and I still call him and his always willing to help with any questions I might have (and I had alot lol). Overall I an pleased with their service and will continue recommending them.

Number 1 solar company

Wells solar was with me every step of the way. The process was very easy. I couldn't be happier with my system.

Best solar company in Texas

Wells Solar has been amazing through the entire process. I compared other companies and they had the best equipment, financing options, warranty, and the best reputation. Sure enough they have upheld their end of the agreement. Panels are up and working perfectly. My sales rep O'neal was very professional and thorough and answered all of my questions. The installers are actually Wells Solar employees and showed up in Wells Solar trucks and did an amazing job. The customer service reps are so friendly and helpful anytime I have any questions. I would recommend these guys to anyone and everyone looking for a turnkey stress free solar install.

Awesome service

My system had been working great but the monitor wasn’t communicating with the app which kept me from tracking my production. One call was all it took to get technician David Scally out and he had me up and running. Despite the cold weather and a lengthy call with manufacturers tech support for software updates, David refused to leave until he was certain I was fully operational and understood all about my system.

Solar installation

Very efficient, knowledgeable and friendly staff and process.

Ashleigh Tatarcyk

Sales person was very honest and professional. Very knowledgeable and helpful. Always answering her phone for any question.

Assistance in checking our solar input vs energy company

Had issues with our local electricity company overcharging. I contacted Wells Solar for a checkup of system and they responded quickly and efficiently.. Wells solar found no issues with our system, and installed a monitoring device so we could look at daily Solar Input.. I must say things are much better now. Highly recommend Wells Solar and Electrical Service Co.

Workmanship

Albert and the other guys who installed my panels were awesome. Very professional, courteous, and great at their job. You can tell they love what they do. Albert knows his stuff, you have a gem in him I hope you see that and reward him. My neighbors mentioned that to me also. Also the 4 guys (didn’t get their names) who moved my gigantic wooden shed 3 feet (and it was stuck In mud) so CPS Electric can come bury the new wires in conduit. TRUST ME! It was not an easy task. The guys all worked together to come up with a plan and it worked as they all worked together. They even lowered it on stone blocks for me so it didn’t sit in the mud to continue rotting the bottom like it was doing. So as I’ve seen so far even the guys who came out to put the new electrical boxes out they were great to. Spoke to Amber today on the phone she was very helpful. You guys have a great company. The salesman that sold us also, sorry it’s been awhile, forgot his name. All awesome. I’m recommending your company to all my friends, solar is the future so use Wells Solar.

6.6 Solar Array

Everyone in the company was very knowledgeable and helpful. The sales person was not pushy like other companies either and explained everything. The process went as promised and on schedule. Very professional. I do not hesitate in recommending anyone to the Wells Solar & Electrical Services company. Love my new solar array.

Wells Solar

Great company! The company made our Solar Power install and experience a fantastic one. I give my highest recommendation for Wells Solar!

Fantastic

I have been researching solar for several years. I decided to pull the trigger and spent 3 months researching installers. I decided on Wells and so happy I did. The company answered all my questions (which I had a ton) and worked with me to get the exact panels and system I was wanting. The price was very competitive. The instillation process progressed smoothly and they communicated with me during the entire process. The installers we friendly, professional and did a fantastic job. It is unusual to earn 5 stars from me and with this company I would give them 6 if I could. The time to buy solar could not be better. My payments for my system is less than my electric bill. Also I signed up for free nights on TXU so solar during the day + free nights equal amazing investment.

Great Solar Company!!!

The entire experience was positive. The initial consultation was relaxed and very informative. The salesman was very professional and knowledgeable. The credit check and approval took minutes. The permits and installation were handled with no effort on my part. All promises were fulfilled...I could not ask for anything else. Great company! I wish them all the success they deserve!

Great customer service

I really appreciate service that O'neal Highsmith provide and the professionalism of the install crew.

Great Service

I am a bit biased as this is a company my son works for. My son and the owner of this company have been friends since they were small children. The sales process was painless. I had explored the option about a year ago with my son, but an investment of mine had taken longer than expected to pay out, so the project fell by the wayside. My son was nice enough to keep me up to date about the falling incentives available, so I was able to pull the trigger in 2017 when I found out waiting longer would make the project more expensive. In fact, I did miss out on about $1000 in Austin Energy rebates because it took me awhile to get the ball rolling. The installation process was quick...less than an entire business day. Wells Solar handled all the approvals and permit necessary to get the AE rebate. There was a small problem with one of the panels or some type of electronics behind it, but Wells Solar's good relationship with Austin Energy got the system turned on and Wells Solar replaced the faulty component the next day. Overall I cannot complain about any of the service, even if my son did not work for the company.

Excellent Customer Service

The customer service was excellent! From beginning to end was smooth. Once I decide to move forward with solar there was very little I was forced to be involved until the power company asked if I wanted to actually turn the switch on to my new solar system. Great process.