Wells Solar & Electrical Services
- Installing since 2014
- 1 area served
- Licensed
Overview of Wells Solar & Electrical Services
Wells Solar & Electrical Services is the largest solar installer in Central Texas. We specialize in quality and timely solar installations and our team is confident in selling all residential and commercial solar projects. With over 6,500 installs and counting, we are the largest residential solar installer in Texas. Wells is voted #1 turnkey residential solar installer for exceptional customer service. We are also leading the industry with our 25 year operation and maintenance warranty, providing you with confidence for years to come. Start today with $0 down and 0 payments until activation. Take back your independence from the utility company with Wells Solar & Electrical Services.
What Wells Solar & Electrical Services customers say
Mark
Reviewed on Jul 19, 2022
Good installation and service -batteries are a challenge.
After waiting four months for a complete installation, my contract was split between panels and power-walls (batteries). Very professional installation and great follow-up after hail when a panel went out and just needed a reboot. But after seventeen months... no batteries and nobody will even call back to explain or update ETA. One more comment, possibly related to my setup for batteries: We had our first power outage a month ago. Middle of the day with the panels generating good power. There was no way to disconnect from the downed-grid and use the panels to power my home. No response from Wells about that question either.
Ronald Erhart
Reviewed on Apr 12, 2022
No batteries installed yet
Total system has been completed, electrical work done, system working but they have not delivered and installed the batteries. So we have solar only during daylight hours. We have been charged for the batteries and are now paying the finance company for the completed job even though batteries not installed.
Response from Wells Solar & Electrical Services
Hello Ronald, on behalf of the entire company we apologize for the delay on your batteries. This issue is industry-wide and the moment we receive your batteries our team will be out to install them for you. I was glad to see we have been reimbursing you for these payments, but hope to get everything sorted for you and complete the solar system on your home. Thank you for your business and we promise to get this sorted as soon as we receive the battery from the manufacturer.
AH
Reviewed on Feb 8, 2022
Cannot get hold of Customer Service Representative
Installation was great, but main concern is, after sale support is inconsistent. No call backs or replies to our mails.Yesterday just popped up a message regarding T-Mobile modem discontinued and do we have to pay for replacement.
Response from Wells Solar & Electrical Services
Hi AH, we are sorry that you are having a hard time communicating with us. Please email me personally at enrique@wellssolar.com with your full name so I can check if our team was able to sort this. If that is not the case I can expedite your support.
About Wells Solar & Electrical Services
- 2014
- Installing since
- 64
- Customer reviews
- 4.07
- Average rating
- 1
- Area served
What Wells Solar & Electrical Services does
Services
- Installation
Licenses
- TECL: #30051
Reported by the company. SolarReviews has not independently verified these.
Where Wells Solar & Electrical Services works
- Texas
Where to find Wells Solar & Electrical Services
Head office
3900 Drossett, Suite H, Austin TX, 78744