Solcius Solar (Out of Business)

Customer Service

Their customer service has been Great and Very helpful, I would recommend them to ALL my friends and family that are looking to lower their Edison bill.

Excited

The process was pretty simple, I didn't have to do much other than the initial visit and signing the papers, Solcius (My Smart House) took care of everything else!

Smooth and easy.

Once the docs were signed, the process was smooth and easy.

Pleased with product

I like the slim design on the panel. They are nearly unnoticeable.

New Solar Enthusiast

Christy was amazing and the transitioning was flawless !!! Thank you

Awesome from beginning to end

Very smooth and easy process in which Solcius handled all aspects and did a great job of keeping me informed throughout the process. If I had questions, they always provided great answers. I am very excited to have the solar panels up and running!

Great Company

Great company to work with and we love the sleek design.

Great information and product

I live in SC and fortunately have lots of sun from which to harness power for my home. My sales person, Grant Young, could not have been more patient with my many questions. I am looking forward to lowering my bills and doing my part to protect our environment. Thank you so much!

Solar panels

I posted before regarding this company. We had a terrible experience as I stated before. After not hearing a response from these people for four months, I began getting bills demanding payment. I had asked to cancel and that they remove their partially installed panels. They finally filed a mechanic lien on my property and we were forced to file a demand for arbitration. Once they received my demand along with supporting documentation, they decided to remove their equipment. In addition to the demand for arbitration, we filed a complaint with the California State Licensing board. In addition to their failure to provide what they promised, they partially installed without an approved permit. Their agreement want us to withdraw the arbitration request and the complaint with the licensing board. Installation without a permit can result in a 5000.00 penalty. So they want us to withdraw and sign a confidentiality agreement not to tell anyone the facts in the agreement. Of course they do not want anyone to know how unprofessional their company is. We agree to withdraw complaints but we have already discussed the contents of the agreement,so cannot agree to these terms. I don't wish that anyone else will have to endure such a bad experience. I recommend using a local company that does not have second and third party contractor/salespeople.

Great service

Friendly and professional. Very excited to start saving!

Solcius

Solcius has been great! Great work on the install and quick communication!

guillermo

great work

Happy Customer

smooth and easy install starting with the quote to the installation of equipment

Installation Review

Company is very professional. I signed contract on April 5th, panels were installed on April 24th and connected to the grid on May 30th. There was one glitch with the city's paperwork which caused a short delay, but the company called me every week to give me a status. Now that it is connected, I am checking the website every day to see how the system is performing. I am convinced this was a good decision to go to solar now and that Solcius was the right company to hire.

Awesome Company

I was skeptical at first about this. The salesman Franklin Fox was great. He explained the whole thing and explained our bill wouldn't Disappear totally our roof is not big enough for a full set of panels. He helped us the whole way through. The total loan is $20,000. The panels were installed this week and The power company just needs to inspect the unit and turn it on. I am happy with the whole process and the salesman who answered all my questions even if I asked them more than once.

4 Star

Signed in October 2017, guaranteed system would be installed by early December 2017. Installed March 7. Running May 25. Working very well.

Professional installer

We have been very happy with the work Solcius has done so far. The panels were installed on the roof within a day. They did all the work of arranging with the electrician to connect the panels to the main electrical panel. We wanted some additions and wanted to put in a standby generator so they worked with that company to accommodate us. We're just waiting for the electric company to give us a reversing meter so that we can start up the panels.

Solcius solar

Fast and quick

Going Solar

We were interested in going solar and set up an appointment with Solcius/My Smart House to get more information. The representative that visited with us was knowledgeable about all aspects of the product, installation, and answered all of our questions to our satisfaction. We are not “solar experts”, but the information provided was explained in a clear and concise way making the installation process and operation of the system easy to understand. We also liked the aesthetic look of the "black-on-black" panels instead of the common blue colored panels that we see everywhere. We were also presented with quite a selection of attractive incentive bonus gifts; among which were other “smart” options to help lower our utility costs. Haley and Corey were helpful and courteous in answering follow up questions. We appreciate the company being a veteran run company and appreciate the employment opportunities given to those who have served us through the armed forces. We also appreciate the panels being "Made in America".

These guys

Was passively looking for solar when these guys showed up....honest, informative, quick, and the end product looks great

Great job

This company has been a pleasant surprise in that I have been so impressed with everyone who's come out to the house working on our project. Every single member of Solius who has come out here has been an intelligent, friendly person actually dedicated to what they are doing! I have found this remarkable after some recent very unpleasant consumer experiences with other companies. Believe me, this is high praise from me ...lol. I am generally somewhat nervous when undertaking a major project like this, but these guys have been so terrific I haven't had my usual anxieties. (always on time, let me know what they were doing, always friendly and professional). At any rate, if you're considering Solar, you can trust these guys throughout the process. Ask for Mike (sales rep), a terrific young man with a passion for what he's doing. I'd recommend Solcius to anyone. And yes, I am a real customer and this is a real review. lol

There is no other choice than going Solar

Now that I have my solar panels, I realize that this is the best option ever, and even best, from a company that really can take care of my necessities. 100% recommended

USE ANYONE ELSE

The only thing good about this company was the sales person but after that we ran into nothing but problem after problem, the install was scheduled over three times because they couldn't get their people out there, I'm not even including all the cancellations because of the weather. Thy broke 2 things on my roof that I had to repair myself, the customer service personal kept calling me Dude until I had to tell him to stop, They promised they would help with the tax rebates only to have to have my own tax person prepare them for me because they didn't have anyone to do it by tax time, the year after they had a third party call me and tell me they could get more money for us and charged us over $400 to do it to only find out that they are basing off a case that hasn't even won yet in court and if it doesn't win you will have to pay back the money and the fee's and penalties that come with it because they make you sign something that protects them and not you. Their lender Spruce lending has hidden fee's that you don't find out about until 13 months later when your bill will go up over $100 more than it already is. The solar panels they installed have a great reputation and a great warranty but Solcius Solar is not a good company to have install them.

Lightning Fast from contract to completion

I was blown away by how fast and how smoothly the installation of my new solar system went - nineteen days! All of the personnel I dealt with from Solcius were extremely professional, friendly and knowledgeable. I never once called to follow up on anything - they were always two steps ahead - they contacted me to keep me informed of the progress of the paperwork and handled everything perfectly. I have been looking at solar systems for several years and did a lot of research online as well. I read that the average installation nation wide takes about 66 days from contract signing to installation completion. The system has 38 panels and I am looking forward to great savings. I am so pleased.

Just installed

Prompt service