Solar Centex

Solar tracker

Has been tracking came out found out a motor was broken got part in came back replaced it and we are making energy again , Thanks for their time and work.

Centex Solar was prompt and prepared to remove and then reinstall my solar panels for the roofers to do repairs underneath. I was impressed by Trinidad (in charge of the group), Josh, Todd, and Michael as they worked as a team to get the job done. Afterward, they made sure my system was working properly and even helped me with the app. Thank you Centex Solar!

This review is long overdue… A huge thanks to Trinidad and Michael for A+ customer service, for going above and beyond, for your thoroughness, expertise and for saving me from a second service call down the road to address the offline equipment that I didn't know about! After finding and addressing the source of the odd noise in the panel, they asked if it was OK to do a system check since they were here. Turns out some of the solar panels were offline though the main panel display showed no issues. They fixed it quickly - and I saw a substantial reduction in my electric bill starting the next month. A big thank you to Chris in the office for getting a remote diagnosis to reassure me that the issue, which sounded like it was electrical, wasn’t critical from a safety or performance perspective — and for scheduling the service call so quickly. And hats off to Scot for putting together a stellar team that really knows how to care for customers, even for the littlest issues. It’s truly a pleasure doing business with everyone at Solar Centex!

What stood out to me was how clearly they explained the limitations as well as the benefits. They were honest that performance depends on weather and usage patterns. The installation team was punctual and completed the work without any mess. There was a minor issue with the inverter configuration initially, but it was fixed quickly after I contacted support. Since then, everything has been stable. I’ve been monitoring the output occasionally, and it’s reassuring to see consistent energy generation day by day.

One thing I appreciated was their honest communication about expected savings. They made it clear that results would vary depending on usage and weather conditions. The installation team was careful and didn’t rush the work. There was a minor delay due to equipment delivery, but they informed me in advance. After installation, they explained how to maintain the system and monitor output. It’s been a few months now, and I can see a steady reduction in electricity usage, which makes the investment feel practical.

This review has been a long time coming. First and foremost, kudos to Scot and his team for all the solar and related work over the years. We love our system and the benefits it provides. Our initial installation in July 2016 included 40 panels on our roof plus all the related components necessary for system to operate. Scot took care of all the permits needed to make system operational and allow us to connect our system to the grid to sell back our excess to our electric provider. The best benefit at this time in our opinion was limiting what we had to pull from the grid by using solar power during the day. We've been with TXU for 25+ years and chose to remain with them but there have been other providers over the years to sell back excess generation as well as receive credit towards your bills so you have options. In August 2021, Solar CenTex built a steel pergola at one end of our pool with 15 glass solar panels on top, added a 2nd inverter to handle the new panels and installed a 16kW LG backup battery connected to the original inverter for storage and use during the night or when the grid goes down. The backup battery was a huge benefit. Finally, in June 2025 we added a 2nd 16kW LG backup battery along with a new main inverter to push more juice from house solar panels to replenish the batteries quicker and meet more daytime electrical needs. Our system was optimized for maximum battery use so we limit pulling power from grid as long as possible day and night. Also, we were able to add additional circuits to the backup system when grid is down so that more of our house is covered. Lastly, when the grid is up our system now uses battery power to supplement what is generated during the day from the solar panels and at night to cover all circuits in our house. We have two electrical mains for our house due to swimming pool needs and expansion to our home over the years and Scot's team handled everything in stride. I can't say enough about the quality of work and availability to troubleshoot system issues or just answer questions by everyone at Solar CenTex. Scot and his team are very responsive when contacted. We definitely recommend solar panels and backup batteries, all installed and serviced by Solar CenTex. And, if you happen to have a system installed by someone else but need assistance, give Solar CenTex a call and they'll do their best to get you up and running again. There is definitely something to be said for staying local when you have a reputable company close by.

Poor warranty and customer service after the sale

We do not recommend Solar CenTex. This is our experience with Solar CenTex. We first came across Solar CenTex at a home and garden show in Bell County. We signed a contract with them in 2018 to have ground mount solar panel array installed behind our home. This project went well, and our system was inspected and commissioned in October. It was not fully operational per the contract until 14 November 2018 because there was a portion of the project that failed to function as specified in the contract. After a month of back and forth, a relatively minor issue was resolved. That system worked well for us after the initial problems were resolved but, we later sold that house, moved and wanted to do solar at our new home. This time, we wanted a grid tied, battery backup so we reached out to sales at Solar CenTex. Sales and the installation crew have saved this from being a 1-star review. The paperwork, contracts and first check for $7k were complete by early July, 2021. The install crew started designing our ground mount carport solar panel array with SolarEdge inverters and LG batteries. All the contracts and electric co-op forms were signed by mid July, 2021 and the install work began in late August/early September of 2021. By the end of September, we believed our system was fully operational and all the necessary paperwork had been handed off to the appropriate agencies. Checks for more than $70k had been cashed by Solar CenTex, the project was complete, per the contract. Not actually the case. We did not find out until 28 April 2022 (contacted by our electric co-op because our meter read very low usage) that we did not have the correct meter installed, the electric co-op did not have a record of our solar and they had not inspected the grid tied install. I spoke with Solar CenTex and they did not share with me why the process was left incomplete. I sent the signed short forms to our electric co-op via e-mail and got on their schedule for an inspection. Our solar install was properly documented and commissioned through the electric co-op on 28 May 2022. Another issue has been with the SolarEdge monitoring app. We were having regular conversations with Solar CenTex about the lack of access to change the battery charging/discharge levels through the SolarEdge app software. We were not able to adjust charging/discharge levels and had to call Solar CenTex prior to weather events and rely on them to adjust the discharge capacity of our batteries. We were disappointed to have installed a system that could only be controlled by the installer. At the time (June 2022) Solar CenTex suggested we had a communication intermittency issue. I asked if that was an issue with cell service and Solar CenTex (owner) replied, “yes the cell service from the inverter.” I contacted SolarEdge directly that evening and the app issue was resolved on 4 June 2022. Solar CenTex (warranty rep) suggested I contact SolarEdge directly and I later let Solar CenTex know when the manufacturer was able to resolve our problem. The install was physically complete in September 2021. We did not have control of this system and its charging capabilities until 4 June of 2022 and on 28 May 2022, we were inspected and properly metered/sanctioned to operate, as a grid tied system, by the electric co-op. Solar CenTex was notified, and no explanation was offered regarding either issue. Where we are now: In December (8 December2022) we noticed half of our system was not producing power or charging the batteries. After working with Solar CenTex, it was determined that the comm card failed. On 20 December Solar CenTex (install crew) came out and installed a comm card Solar CenTex thought might work but turned out to be incompatible with our inverter. Solar CenTex was trying to help get us up and running at full capacity before a cold snap over the Christmas week. Presently (27 January 2023) our system is still working at half of its purchased capability. Before Christmas, we were led to believe the part was on order but hadn’t been shipped from the manufacturer. We have been informed we have an “RMA number” and the part has been approved but no part is available. We have asked to be kept informed regarding when our $70K grid tied, solar equipment will be fully functional. In conclusion of my review of Solar CenTex we have seen a downward trend in their customer service since we first interacted with them in 2018. After the physical install is complete, their attitude toward customers is poor. We hope this is an isolated performance issue on this install and that others have not experienced this many failures in their relationship with Solar CenTex.

Hammer-San Angelo

In December of 2016, my wife and I purchased a solar installation from a local, San Angelo, solar company. The installation went as discussed and we were happy because things went as planned. Soon after that installation the once local company, left San Angelo and we were assured that if there was ever a problem with our installation to, “call them for service”. Our system functioned effectively until 5.18.22(date obtained from our electric provider), we became aware of the issue with the June 2022 bill. The electric company came to the house to make sure there was not a problem they needed to fix, and it was determined that it was a solar system problem. The installer was immediately notified and was provided with the information he requested so that a diagnosis could be determined. From that initial contact with the owner of the solar company on approximately 6.15.22 until 8.6.22 we were without any specific information regarding a service call. Time and time again were we told that us being in San Angelo was going to be a problem for service. Finally, on 8.6.22 his office manager told us a service person would be here on 8.8.22. The technician did come and told us he could not download the necessary information in order to diagnose the problem and would need to return with the necessary equipment to do so, but could not tell us when that would be, “it would have to be scheduled by the office manager and the owner”. Over the next several weeks, from 8.9.22 thru 8.26.22, there were no positive efforts made to reschedule a service call. Phone calls, texts and e-mails went unanswered, I believe the phrase is, “no response, just crickets”. We were being completely ignored by the original installation whose contract states, “If there is an issue, we will come fix it”. Finally, we found Native Solar, who provided us with specific dates, updates, price guidelines, answered e mails, returned phone calls with relevant information and never once left us feeling ignored or told us you are out of luck because you live in San Angelo. San Angelo is a town where you can drive around and see who has solar and from there it is an easy phone call and contact to ask who your installer was and how is their service. I will be spreading the word about the quality of the service work done by Native Solar. They understand customer service and demonstrated that to us. As for the original installer, “all hat and no cattle”, and I will be spreading that word as well.

Sabrina was professional and very helpful. Install is complete and panels look great! I highly recommend Solar Centex!!

Solar Centex is great!

Solar Centex has been excellent to work with. Great sales and service and help with everything we have needed! CAll them today!

Customer

The Solar Centex team is without a doubt the best in Texas. They are totally professional, caring, and knowledgeable!

Solar Energy

Sabrina was our consultant and she did an amazing job. She is very knowledgeable about her product and answered all our questions. She made herself available if we needed more information. Our 33 panels were installed promptly and we are more than pleased. Our electric bill has been less than $15.00 a month since the program went on line.....even running the pool system. Solar CenTex.....we thank you!

Go Solar Centex you will be glad you did

Solar Centex installed our system at the end of January 2019 and after the system was up and running our electric bill began dropping. In April we paid $6.20 for our electric bill and haven't had an electric bill since then. Sabrina came out and answered all my questions about solar systems and about the installation process. Thanks to everyone at Solar Centex for the excellent system that you designed and installed. If you're serious about going solar call Solar Centex you won't be disappointed.

If your thinking about Solar, think Local.

When we started looking for a solar installation company, we knew that we wanted a local dealer because we had heard about companies that didn't have a real office in Texas just salesmen. We immediately ran into some of them and found that they work for east or west coast companies and use contract employees to install the panels. After a lot a internet searching we found Solar Centex and Sabrina Arnold. This company is located in Harker Heights and has its own workforce for installation. Everything when as planned. Sabrina ensured that we got the information we needed on tax credits and explained the entire installation process. We now have 25 solar panels and the best part is that it supplies 35 to 38 percent of our electric power for the house.

Deserving of the high ratings.

When we decided to get a solar energy system, this company stood out for us as 1) it is local, 2) the majority of reviews hold Solar Centex in high regard, 3) it has NABCEP Board Certifications for PV Technical Sales AND for PV Installation Professional, 4) it has its own certified master electrician, and 5) some of its own people use the same components/systems that are put into customers' projects. While installation did take longer than expected due to Covid-related supply delays, we are very happy with how the final product looks and, more importantly, how well it is working. And having the option to add a pergola has been a great bonus for us. Sabrina and Chris have been wonderful with communicating with us about anything and everything pertaining to our project. All of our questions were answered promptly, any changes we or they needed were addressed and resolved to our satisfaction, and additional in-depth information regarding each component of our system was provided, as well. The guys who did the actual installation worked as efficiently as the weather permitted. We can't thank them enough for working so hard during a Texas summer. And they, too, were great about answering any questions we had or passing us along to someone who could answer better. Overall, we would definitely recommend this company to anyone who is considering adding a solar energy system.

Fast, professional installation, great customer service

I initially chose Solar Centex because of their excellent reviews, and have been so happy I did. They took care of everything in the application process, including my HOA requirements. The finished installation looks fabulous, better than any other in my neighborhood. My first electric bill of $0 in the heat of July cemented my opinion - 5 stars all the way.

Fantastic company from top to bottom. Professional, punctual .

I recently Had a system installed by the crew at Solar Centex and I honestly couldn't be happier! I had some initial reservations like I'm sure alot of people do when it comes to going solar it's a huge investment. but the crew at Solar Centex not only met my expectations but exceeded them !!. from my initial email with sabrina who was there with me every step of the process..she answered any questions I had .. to trinidad who lead the crew who performed the installation of my system they showed up 30 minutes early!! I appreciated the punctuatality. all the way up to Scott the owner who came by to check in to make sure everything was running smoothly.. even after everything was completed sabrina stopped by to do a walk through and made sure that I understood exactly how the system worked and to answer any follow up questions I may have had . I couldn't have asked for a better experience I highly recommend Solar Centex to anyone who is interested in going solar . I'd like to Thank everyone from Solar Centex on a great experience from start to finish!!

We are SO happy with our recent solar & battery system install!

We were kind of guinea pigs for one of the 16.7kW popular LG batteries that Solar CenTex is starting to carry and install. There were some things that they had to work out to make sure that the system was working the way that it was supposed to, but I told Scot that I'd rather the system take longer to put in and it be put in RIGHT than it to be put in fast and not well. While it did take longer than initially anticipated, they were still well within their contracted time for the install... AND I still recommend them to others even with some of the hiccups. What I appreciated the most apart from the quality equipment and supplies installed with care was how well their team works together to help their customers. Scot, Sabrina, Chris and the rest of the team were very patient with my concerns and questions throughout the whole process. This is huge because sometimes I have a lot of questions! Also, they don't just do the installation then forget about you after it's done. They are prepared to offer kind and thorough customer support on their work and the equipment they installed. While this was expensive for me, I feel good about this purchase. Especially because of what happened recently with the ERCOT debacle. I FULLY anticipate that they are going to drop the ball this summer again... I just hope people don't suffer again because of it. Thank you, Solar CenTex team for this peace of mind!

Amazing service and staff

Sabrina, Chris, Scott and the staff were all help full, friendly, understanding, fast and all around amazing. Thank you guys !!!!

Professional and Customer Friendly

We initially contacted Solar Centex because our grid electric provider had purchased its own system from the company. Their sales representative, Sabrina Arnold, came out within 2 days to view our property and discuss our present electric usage and circumstances. To provide the correct size array (16' x 54'), we were forced to elect a ground-mounted system. On the day appointed for the installation, the work crew arrived EARLY. The component parts arrived shortly thereafter and the complete installation was done in less than 2 days. The crew foreman kept me informed throughout the entire process. I highly recommend this company for anyone living in the Central Texas area.

Awesome company!

We love the crew at Solar Centex! They have been enthusiastic, friendly, courteous, and professional through the entire process!! They have answered all our questions, adjusted to the last minute changes we threw at them without issue! Would recommend them to anyone!

Best Solar in Central Texas

In early fall we had SOLAR CENTEX come out. Sabrina Arnold was amazing. She explained things in a way that my husband & I could understand. She also showed us how to track our energy usage on apps on our phone. so easy & cool. We had the installers out in October. the gentlemen were so polite & professional. really impressed by their workmanship. But here's the best part-- we love watching day by day the energy going back into the grid! Seriously doesn't get better than this. No electric bill at all! our bill shows a $35.00 credit! i really hope you give Solar Centex a call. It might be the best decision you ever do. Sincerely, Marquetta Quinn

Awesome Experience, start to finish......

What a simple and awesome experience from start to finish. From the first time they came to the house to talk about their product, the information provided was great and exactly what we were looking for to make our decision, no pressure and never once had a negative comment about the competition. Installation was smooth, the crew was always on time and checked in with us when they were done for the day and left our yard clean, like they were never there. We look forward to the savings and benefits in the future. Would recommend Solar CenTex to anyone looking to put solar on their home. Thanks Solar CenTex

Outstanding Service

I selected Solar Centex because they really wanted to explain in detail what the solar system was all about without pushing a sell to the customer. The representative was very helpful and easy to talk to. The process to obtain a quote and cost was simple and easy to understand. The experience in buying solar panels with Solar Centex was outstanding and easy. I truly recommend Solar Centex.

Great experience

Had a great experience. Sabrina was easy to work with no pressure sale. Got us set up with a tracker to power two houses on the same property. Very happy to work with a local business who is available all the time. Never had a problem getting in contact with Sabrina or the office. All questions and concerns were addressed up front. We have been excited to make the move to solar and solar centex really came through with a professional and thorough job. Had one service call after they finished between Kris in the office and Sabrina it was repaired that day.Definitely worth calling and getting an estimate. Thanks again for a great job.

great experience

Solar Centex made the process of getting solar panels quick and easy. From start to finish it was less than 30 days. Sabrina was very knowledgeable and friendly when it came to informing me about the panels and the steps in the process. The crew was prompt and efficient, they installed the panels in 2 mornings and even vacuumed the mess left from climbing in and out of the attic. Sabrina was available with a text after install and was able to walk me through how to monitor the system, resetting if necessary and maintenance. Very good experience I would recommend anyone looking for solar to go with Solar Centex.

Awesome Experience!

Sabrina and the team at Solar Centex were awesome! We have wanted solar for a while but don't really like the guys who knock on your door. We saw sign in a neighbors yard and asked him about it and he couldn't say enough good things about Solar Centex. We also can't say enough good things. They helped us through HOA approvals, city permits and installation. The installers were great. It took them 2 days to get it installed and running. We are generating more electricity than I thought was possible from our roof panels. Thank you!

Easy From Start to Finish

Solar CenTex made the whole process from start to finish seamless. There was a quick response from the sales representative, a very professional installation team, and follow up after completion. The owner even stopped by to check out the workmanship.

Excellant Service

I called Solar Cen Tex after speaking with another company in the Austin area. My husband and I were curious about solar panels and the benefits it could provide us long term. The gentleman in Austin was a pushy salesman and i just had a bad feeling about that company. I turned to Google searching for the best solar panel companies in Central Texas and Solar Cen Tex was ranked pretty high. After speaking with Sabrina and getting all of my questions answered, I felt Solar Cen Tex was the best choice for us. The installation was easy and professional. Sabrina Arnold has been amazing with the awesome customer service! I am thankful we chose a local company to install our solar panels!

Excellent Experience!

Solar Centex is a great local company with tremendous knowledge and understanding of the customers needs. We interviewed and obtained quotes from 3 local companies and Solar Centex was, hands down, the best option. Other companies had to write up multiple quotes because sales professionals had little understanding of building codes and solar design. With Solar Centex, the sales team did a great job explaining the process, costs and even answered questions about the science behind the technology. Our roof was measured and inspected on the first visit and the final product was exactly what was promised. Unlike their competitors, they knew details about working with the HOA, possible service plans from electric providers and even coached us on the best software to use when monitoring our system. Installation was quick and efficient and completed in a day and a half. The panels are sleek, attractive and placed in a way that does not take away from the curb appeal of our home. I highly recommend this company and the professionals that help make it a local favorite.