Smart Wave Solar

The Good and The Bad - Made Good

My installation and operation went perfectly. As you can see in the photos, these panels are integrated into a system that has an auxillary GenRac whole home generator with an auto-transfer panel and they operate perfectly. Not the typical job... My neighbor had a problem with a defective component in her breaker box and Smart Wave came out, rectified the situation and she could not be happier. My system installed was $2K less than another provider offering the same generation capability. Oh, and I really like the ephase app. I was happy with the whole team and the project manager Diana was second to none... Did a great job with coordinating with Xcel my provide of power and handling the permission to operate agreement.

Great Honest Company

I initially chose Smart Wave over other companies because I didn't feel pressured into signing up, they had fair pricing, and they offer a unique complimentary backup power supply in case of a power outage. Once we signed up, communication was outstanding from beginning to end, with weekly check-ins from our project manager, Diana. All employees we encountered were friendly and professional. Although it took longer than expected from sign-up to activation (total of 7 months), part of that was out of their control and dependent on waiting on Xcel to complete their end of the deal several times. To top it off, I noticed very slight damage on our roof soon after the installation and when I brought this to the attention of the Smart Wave office, they immediately owned their mistake and sent over a check within days to provide compensation. If you want a professional company with competitive pricing, stellar communication, and humble enough to own their mistakes, definitely go with Smart Wave Solar.

No pressure sales and good service

Steve was our sales rep and he was awesome! He was transparent, didn’t pressure us, and then worked with us on price. Once we signed, the team was great and worked with us until we got it installed. Our project manager Joriel was awesome!

Smooth Installation by Smart Wave Solar

Smart Wave Solar just completed the installation of my solar power system. I couldn’t be happier with the whole process. Our consultant Dallin was knowledgeable and not pushy. I talked with other companies and he was the only consultant who didn’t try to get me to install panels facing north (bravo). Ansley in the main office was a great contact. The install team was efficient and nice to deal with. I wish I could remember their names. Finally Brent installed our battery and walked me through the monitoring. The whole process took a little over two months

Great experience! Smooth process from start to finish. Would definitely recommend!

This is the group to use in Utah

Smooth process from start to finish. Good communicators, polite and professional workers at the house, competitive pricing with competition. Easy 10/10 recommendation.

As advertised - 6 months from signed contract to system on

If you are considering solar panels Smart Wave Solar (SWS) did a professional job for us. Please consider that there are numerous entities involved in the project: yourself, SWS, field techs (structural & electrical), inspectors (structural & electrical) conducting at least a mid point and a final inspection. House originally built 1910-expanded twice-last time 2014. Contract signed March 20,2023-29 panels for 11.89 KwH system. Physical site review March 29-engineering review April 17 and required structural update for garage roof(11 panels)-main house (18 panels). Engineering firm provided detailed requirements-I completed improvements by May 1 & they were approved by city building inspectors mid May. Rec'd electric company permission (Xcel Energy) to proceed late May-ready to begin installation June 15. Install started July 05 with mid point structural & electrical city inspections done Aug 16. Panel install finished Aug 24. "permission to operate" came from the Xcel Energy Sept 14 and system turned on immediately. Federal rebates appear to have created "good problems" for this industry. I suspect the number of installs increased significantly in '23. This led SWS to have some communications issues between the field techs, our project coordinator and myself. In the last third of my project SWS made a change in communications that has reduced this friction. Is it worth it? Early fall in Colorado-my system has been on for 20 days. It powers our house during the day; we use Excel power at night (no storage battery-yet). System produces excess power that is fed back into grid. Our Xcel Energy bill now shows negative numbers. Xcel will "bank" these for the winter when system produces less energy.

Great communication, easy process

From beginning to end the communication from everyone we worked with at Smart Wave Solar was thorough and easy. We had frequent communication that was effective and timely. The solar panels look great on the house. We have had neighbors stop and tell us that they like the way the solar panels look compared to others they have seen. We are so excited to get our first set of numbers from our energy company and our SMA app! Thank you Smart Wave!

Excellent Service

Steve Michaels the salesman, did a great job at explaining and answering our questions even once the project was done. Joriel the project manager was easy to communicate with and kept us updated throughout the process.

Very knowledgeable and helpful at all stages of the process. Solar panels look great and are generating at expected levels. Highly recommend! Jayne one of the project managers is awesome!

Easy solar experience

It was pretty easy from start to finish. My project manager Darcy was great and very communicative and answered any questions I had and worked with my schedule to get the project completed. It was a great experience overall.

Smart Wave Provides A+ Customer Experience

If you're like me, you hate hiring someone to do anything, but this was a project I didn't have the space to do....enter Smart Wave. A highly professional Sales, Installation and Project Management team to the rescue.

Smart Wave Solar is a great company to work with

We had a great experience with Smart Wave Solar recently. From start to finish; meeting with Steve Michaels and getting educated about the entire process of going solar to the great communication throughout the process of installation with Bethany, our Project Coordinator, we were so pleased. Now it's all installed and running! So excited to see the benefits of solar power. Smart Wave Solar is a great company and I would highly recommend you give them a call.

Outstanding experience with Smart Wave Solar!

We just had a great experience using Smart Wave Solar to install our solar system in Lone Tree, CO. We’ve heard some horror stories from a few of our neighbors when they installed theirs with other companies. We started our project by looking at impartial 3rd party Google reviews and reviews in solarreviews.com. After a detailed review of proposals we received from several of the top rated, local solar system installers, we selected Smart Wave Solar’s Denver team. Smart Wave exceeded all of our expectations during the design and installation of our system. Our only issue was the time it took our electric utility company to review our project and get our interconnection agreement so we could start construction, but I understand they’ve reduced their backlog and have significantly improved their review times. Our experience began with Smart Wave’s sales rep. Dan’s honesty and transparency during the proposal process. Something you don’t always see with some of the other solar system installers. Next was their well structured, project management approach used on their projects. What impressed us the most was the outstanding communication and quick response by Smart Wave’s Project Coordinator, Darcy, throughout the job. On our job, she was able to reach back to the rest of their team and get questions and actions resolved quickly. Other things that impressed us were their competitive pricing, use of premium components in their systems, good documentation, warranties and outstanding value. And we like the fact that we can monitor and record the output of each of our solar panels online. Based on our recent experience, we highly recommend Smart Wave Solar

Smart Wave Solar

"I highly recommend Smart Wave Solar. After getting quotes from the large national Solar groups and some local groups, I found Smart Wave to offer me a project price that was 15% to 25% below their competitors. Yet they beat their competitors by offering panels that showed the least loss of efficiency over 25 years. They also included an Invertor that permitted me to pull power from the invertor into my home if the grid ever went down during the day and a portable backup battery system if the grid were to go down when the sun was down. The others did not offer me these benefits unless I were to pay more for there already pricey systems. There installation tech and their sale rep were considerate of my concerns, competent and courteous. It was nice to deal with people who were interested in doing what was best for me in a way that would also be good for their employer, a Win Win Situation."

Stellar

Smart Wave was everything you would expect of a company . Professional and prompt with all of my questions from my persistent waterfall of questions. Thanks for the Solar?

Best Company I've Worked With

I've worked with a few other solar companies in the state, and no one comes close to Smart Wave. They were very well organized, great communicators, super friendly, and helped answer any questions we had along the way. Highly recommend!

Smart wave was incredible. They kept us informed every step of the way. They installed everything perfectly and helped us get everything up and running. Thank you!!

Very impressed with Smart Wave Solar - highly recommend

From the initial sales process, Steve immediately stood out from the competition's sales reps with his educational and understanding approach in supporting such a big homeowner decision. Never pushy, Steve gave me all the information I needed to make the right decision. Since then, Analee was a rockstar keeping me updated on progress and expectations throughout. With ESP-like timing, I always received updates on the status and next steps. Even with supply chain issues impacting the availability of the contracted items, Smart Wave Solar's ownership demonstrated the customer-first mindset and decision making that truly made this a 5-star experience. Highly Recommend

Overall good experience

We had an overall good experience with few minor hiccups that those were resolved quickly.

Solar Installation

They did a great job and I would recommend them to anyone looking get solar!

Great Experience

My experience with SmartWave Solar started with Steve Michels. I had received two other presentations before contacting SmartWave. Steve did the whole presentation via Zoom at my request. His presentation was by far the most organized and informative. His PowerPoint was easy to follow and I was able to stop along the way to ask questions and get clarification. So helpful without any pressure. I decided to have SmartWave do my solar project. Every step of the way the process was just a Steve Michels described in his presentation. I was kept informed throughout the entire process. The installation happened when they said it would and was completed in one day. SmartWave handled all the paperwork, facilitated the financing and did all the coordination with Rocky Mountain Power. I can recommend SmartWave Solar without any bit of hesitation!

Great communication

From the point of initial contact to installation and inspection Smart Wave kept me informed of progress and next steps.

Highly recommend Smart Wave Very informative, high quality installation.

Smart Wave=Smart Decision

What a great experience! When I decided to investigate the option of adding solar I understood a bit but needed to educate myself more about options and impact. I spoke with a few different companies. What impressed me about Steve Michels, the sales representative from Smart Wave Solar, is that he filled in the blanks in my understanding of the project. He was patient with me as I took time to really make sure this was the right step and time to invest. He did an excellent job of selling through great customer service and follow up. He pressed for specifics to understand exactly what I needed but was not pushy. Some of the other representatives from other companies were quite pushy and I felt like it was all about their commissions and time. Steve didn't make me feel that way. Their options for accessing power when power was out with the city were much more affordable than other companies as well. Once I was on board I started working with Bethany who was my project manager. We had a few bumps along the way with product not arriving and miscommunication with the city. I like that Smart Wave owned the problems and Bethany specifically made sure to communicate often with me and made a real human connection to ensure I felt heard. A company and personnel that can take the bumps in the process and own them will always have my business over those who do not. Because of their service recovery standards and company values that are exemplified by each employee I interacted with I would highly recommend them for your solar project install!