Smart Wave Solar

Excellent Service

My wife and I enjoyed working Steve Michels at Smart Wave Solar. He was very helpful and responsive to our questions. Our interactions with all Smart Wave employees were very positive, I've already discussed the possibility of adding more panels to our current array. I highly recommend Smart Wave Solar!

Fraud

Do not trust this company they will commit fraud and lie to you, they will also be rude and don't care go far away from this company. tHEY LIE ABOUT FREE DINNER IF YOU GET A QUOTE THEN THEY SAY YOU ALREADY GOT A QUOTE EVEN IF YOU NEVER DID SO THEY WILL LIE JUST TO GET YOUR CONTACT INFO DO NOT TRUST THEM

Great service, pricing and people

I really enjoyed my experience from the beginning with the sales call from Steve Michels to the end with the final inspection. Steve was very professional and kept things simple. He is very transparent with all my questions and made me feel like he was there to help me. Steve had great follow through on each step, so I feel like Steve had my back through the whole process. He’s even called me since I had my unit for a couple months to check in on me. The installation team was friendly and did quality work. I’m very happy with smart wave and would recommend them to my friends and family.

Good company

They were very communicative- kept me informed. I felt they were honest and that we got a good deal compared with other bids. I like the bypass power option when the power is out. There were a few little issues and they took care of them in a timely manner without a hassle, which was appreciated. They encountered some challenges when installing the power that I know took longer than expected but they stayed with it and got it done and didn’t try to upsale or do charge backs.

Excellent solar company to work with

I had been considering solar for my home when I saw a neighbor who was getting a system installed. After talking to him and hearing his recommendation I gave Smart Wave Solar a call. All of the people I worked with (sales, project management, installers, and support) were very professional, attentive, and focused. They helped me design a system that would meet my needs, I did not feel any pressure to "purchase now" or "you'll never see a deal like this again". They had a broad array of financing options and we found one that worked well for me. During the install they went above and beyond to get our system installed in a timely manner. One of the things I liked about their system is that if the power goes out. I can manually disconnect from the grid and use the plugs directly off the inverters to provide 2000W of output for each inverter. I just didn't make sense to go with a battery backup system in my case (with 1 to 1 net metering, and flat rate billing from our power provider). After our system had been running for over a year, I got a call from Smart Wave saying that the production on one our my arrays was lower than it should be and they sent someone out to fix a faulty cable. System production returned to normal and I have not had any issues since. I would highly recommend looking at Smart Wave Solar!

Best price and equipment

I got quotes from 6 solar installers and Smart Wave was the best. They handled everything, including my incessant questions that continue to this day. Install happened pretty quickly, and I have only compliments for their customer service. I've had zero trouble except for clouds, lol.

Home owner

We had Smart Wave solar install solar on our home, from beginning to end they did an outstanding job. Everyone on their team was great and our system has been doing great, My wife and I recommend them very highly. Thank you guys

Great solar company.

Heat Wave Solar has been stellar. They have been true to their estimates and have been very active in making sure I knew what was happening.

Installation on time, production as forecast

SmartWave had the best package, including 100 percent financing. Installation was smooth and on time. The panels' generation is as forecast, as are my monthly electricity bills. Financially, it was a no-brainer, even with Rocky Mountain Power's stingy purchase prices.

Great company!

I chose not to review Smart Wave immediately after installation to see how things went. Nearly 2 years later I can say I am absolutely satisfied with the job the company has done. They continue to provide support and updates and have qualified and honest salespeople. We had a great experience! Solar was a good investment and has certainly helped us control and manage our energy expenses.

Excellent customer service and communication. Great value, customization for our home, and knowledge of all relevant subsidies! Highly recommended.

Easy and straightforward

Working with Smart Wave Solar was really easy and they made sure everything was explaining in a straightforward way. I really like that we can have power even when there’s an outage, and their pricing was very competitive.

System works well and was reasonably priced

I chose Smart Wave Solar after talking to 4 companies and checking the experience of other Smart Wave Solar customers. I had some initial glitches with the system which took a while to work out. But customer service was very helpful and stuck with me until the problem was fully resolved. My system fulfills my house electrical needs 100%.

Great Company To Work With

I have worked along side this company doing roofs for them prior to systems being installed. I enjoyed working with them so much that I have moved forward with solar for myself! Fair, Honest & Transparent.

Good Choice for this project

They delivered as bid and promised

Great experience with Smart Wave Solar

We Love Smart Wave Solar we worked with Justin, he was honest and educated us on everything ….. Justin used our power bill to calculate how many solar panels we would need we have had our system up for 4 months and we don’t have a power bill anymore We went from 200 per month on average to Zero we only have a statement fee of about $15 per month …. We installed the Tesla Battery for emergency back up and we use it at Night. Tesla has the ultimate App that is amazing Thanks Justin we recommend you to everyone

INTEGRITY MATTERS!

My initial choice for solar was Blue Raven, in preference to Smart Wave. That deal stumbled due to their opinion that my home needed a new main electrical panel, which bumped their original price considerably. I reverted to query Smart Wave, and their salesperson short circuited my price negotiations with Blue Raven by quoting me a persuasively appealing price, including the panel upgrade (I've included a copy of my hand written price notes made during the call that closed the deal). He failed to specify that in the contract, and when the city approved the existing arrangement they refused to honor the salesperson's commitment, although a Smart Wave exec told me that they let the salesperson go over the matter. A short time after installation my panel blew, pretty much validating Blue Raven's opinion. I engaged in extensive, month's long correspondence with Smart Wave pressing the issue, to no avail. I involved the Division of Consumer Protection, whose representative, having read the mountain of correspondence I'd produced, told me he 100% believed me, but in terms of actionability, the contract didn't give them the ammunition they would need to intervene. In other words, if Smart Wave refused to do the ethical thing, which would be to honor their salesperson's commitment, the agency was powerless to act. I rated Installation quality 3 stars because, in fairness, what work they did was technically fine, it just lacked a crucial component their salesperson committed. I have held the position "Director of Sales and Marketing" before. In one my Smart Wave conversations I told them that, in their position, I would honor the commitment and let the salesperson go. It seems they found it necessary to do only half of that. In case any of Smart Wave's competitors become aware of this post and would like copies of my extensive pleadings to Smart Wave, I would be pleased to oblige.

Responsive, professional, great experience

I have been wanting to go solar for sometime but whenever I began to research companies I quickly became overwhelmed. I went with Smart Wave because they were chosen as the company for the Boulder County Solar Co-op. They were fantastic. They were professional, incredibly knowledgeable, responsive, honest and made the entire process very easy. From the outset they explained how it would work, what my costs would be, what incentives I would qualify for, they laid out the steps and the timeline and everything proceeded exactly as they said it would. The workers were terrific and there were no glitches. We flipped the switch 3 days ago and I've already generated enough power to cover a third of this month's total usage. I mostly wanted to go solar to protect the environment and give next generations a fighting chance and I feel so good about the decision and experience.

We had a great experience with Smart Wave Solar!

We had a great experience with Smart Wave Solar! Outstanding pricing, clear & timely communication, and top-notch workmanship. They installed out 6.3kW system in the winter, got it done fast and safely, even with some uncooperative weather.

Great experience!

Steve was soo great to work with getting our solar! He was NOT pushy and answered all our questions. He was easy to get ahold of- text, email, or call. He was knowledgeable & honest. Joriel was our project manager and was soo patient with us. She was also great to work with. And I felt we had great communication. She kept us in the loop with our entire project. We talked to several solar companies & and Smart Wave was the best for our family for many reasons. Top three being: the customer service, the price, and the respect they showed us!

Great Service. Thanks Ari.

Ari came to our home in Superior and connected our Tesla system with our circuit breaker panel. There was a problem with the original attempt and Ari contacted Tesla tech support for a solution. Upon rebooting the entire Tesla system, he was able to connect the Tesla system to the circuit breaker panel. But wait, there is more to Ari’s story. Our neighbor is also having a Smart Wave Solar system installed, but their Tesla system was not connecting to the circuit breaker. They were waiting for three and a half weeks for someone to come and fix the problem. When I mentioned this to Ari, he went to our neighbor’s home, rebooted the Tesla system, and fixed our neighbor’s problem. Thank you Ari for a job well done, you’re the best. Polite, knowledgeable and friendly. Ari is a good ambassador for Smart Wave.

Satisfied customer

We had Solar panels installed in 2018 by Smartwave Solar and have been more than satisfied with the production of the system and the customer service of the company. Thank you!

Great experience - I recommend

I had the pleasure of engaging with Smart Wave Solar for my project and they were great! Our panels have performed as expected so far. Overall, great people to work with.

Many delays were frustrating but we were very pleased with the work. The technicians were all very professional. We were always kept informed which we appreciated.

Great value and communication

From design, to permitting, installation, and inspection, they were right there answering questions and working as my advocate to get my system up and running.