Purelight Power

Happy Solar Customer

From start to finish, this process couldn't have been any better! Hands down best solar company to go with. From sales to design to install and closeout, the teams were great! Shoutout to the team in the Medford branch. Jeff, Marcelina, and Kristina were phenomenal on communication and updates and explaining items I needed clarity on. Also shoutout to my sales consultant Destiny. Thorough explanation of process and was a delight to work with. I'm glad I went with PLP amongst the other solar companies in the valley. Please give them a shoutout if interested!

Joe & Lynette

Friendly knowledgeable! From Chris in sales, to Madison! Install cleaned up well, our electrician Stephen was amazing to work with! Happy Customers

Great experience!

Smooth and efficient process

Our experience with Purelight Power has been great. From the sale, install, and turn on of the system. Our SOLAR Guy, Neal Cook, was super helpfull. He really believes in the product, and it shows in how well he works to get things done.

Quote was incredibly far off

I got quoted that 10 panels would cover my electric bill and give me a surplus in the summer to totally eliminate it for the year. Turns out it wasn’t even close and I needed twice as many panels. I had already gotten the 10 they recommended installed so if I wanted the 10 more I’d have to take out another loan at a significantly higher interest rate. Just seemed kinda off and wouldn’t recommend doing business with them. They were very nice and customer support was great up until this all happened.

Knowledgeable employees

All of my interactions in setting up my solar panels were so easy. Everyone was friendly and so knowledgeable. The process was super easy and the panels look great. Plus it adds so much value to your home.

the project went well very professional.

Excellent service

Everyone I dealt with from start to finish was very professional and friendly! They explained everything clearly and finished the project per plan!

Very professional and helpful - working with Purelight has been a great experience!

Great company to work with

Initial solar panel project was two years ago. Great company to work with. On time. On task. Left the worksite clean. The panels work just as described. Had a second set done on the garage this past month. Once again, so easy to work with.

Very Happy and Excited

Purelight was very responsive, helpful, and professional setting us up! The app monitoring is fantastic and we look forward to enjoying the system…

Happy Home

Jeff Knudtson did a great job explaining how my system works. My home is situated just right for solar panels. I haven't had an electric bill all year! Thank you!

Great Product

Very happy with the product and the chance to control our energy costs. Install took some time and there was some miscommunication but overall we are happy.

Innacurate Tax Credit Information, Contractual Failures

Purelight needs to train their employees in the basic rudimentary information of what the company provides and how it fulfills every customer contract. This training would allow an employee to provide the customer with accurate, detailed information regarding the solar system install, accurate tax credit information and how the system will integrate with the power company. Every employee, including management, that we dealt with through our install had no idea what was going on or what was in our contractual agreement. We ended up having to get our attorneys involved in order for Purelight to fulfill their contract. The "Pass the Buck" is strong with this company and we will not recommend the company to any of our contractors or when considering future solar installs.

So easy, and so amazing!

From start to finish everyone was fantastic. Chris Bouchard was so helpful and attentive. He went above and beyond to answer any an all questions we had along the way. The installation team was so good at what they do. They had everything up in 3 hours and the Steve the electrician did me a HUGE service and left me with the option of a generator outlet after talking with him about potentially adding one in the future. Madison is fabulous, friendly, FUNNY, very knowledgeable and extremely helpful. 10/10. We will use them again on any future solar project too and recommend them to anyone looking for solar.

Great people great service! Looking forward to our future together.

Great Service

We are excited for this adventure of Solar. The Sales team was great, and installation team were fast and kind. Madison was fantastic by far the best encounter we had with the company, she is great at her job. We are happy to be saving money on our power! We highly recommend Purelight Power.

Working with purelight power was an amazing experience. They were very helpful on understanding how solar works. The whole process was very seamless and done in a timely manner. I will definitely be referring them to other homeowners in my area.

Just Perfect

Our install went very smoothly, every person we interacted with were here when they said they would be, from sales to installers, to support. The install was done well, and they minimized our inconvenience. The installation people were respectful of our property, cleaned up completely after they were done, and very clear on what was taking place. We live in an historic home and that required extra effort to meet regulatory needs. From our perspective it was very simple. Its very nice to see those numbers in the app showing we are reducing our electrical bill. If you are considering a solar installation, Purelight Power is the company to speak with.

Awesome Experience!!!

From initial contact to post-install, this company and it's representatives were the picture of professionalism, speed and efficiency! Highly recommend!!!!!

We are more than pleased with our experience with Purelight. Everyone’s very professional and the process to get set up was very smooth. Also, really appreciate that they are local. That makes it easy to get serviced when/if something comes up.

Great experience

Purelight power was excellent from start to finish from consultation to install to implementation. I would highly recommend Purelight to anyone seeking to make the move to renewable energy.

So worth it!

We've had a great experience with purelight! Everyone is super nice and helpful through the whole process. If we had any other issues they were super quick to fix it and dealt with Alliant for us! Which was super nice!

Super service and amazing communication!

Anne

Darren arrived on time and was polite and professional. He answered all our questions which were easy to uncover. We feel confident to monitor system now.