ScottCha | Wills Point, Texas | 09/03/2024
Unable to reach anyone
Unable to reach anyone when I call for the last two weeks. I have one of two inverters with a fault and not producing nor charging the backup battery we have and every time I call I end up going to voicemail. Customer service used to be quick and responsive. Now no one is responding. Internet searches say the company is still in business, but not sure that is true at this point. If Kosmos reads reviews, it would be great to get a call back.
PK Allen | Midlothian, Texas | 04/26/2021
Great Experience!
Jonathan Moretsky did a great job explaining every detail about how solar energy works. He is extremely respectful, patient, and worked with us until we agreed on the terms. He even made several calls about the details of the panel placement. We look further to working with our project manager as well.
Nishat | McKinney, Texas | 10/17/2020
Awesome people, awesome company
I had a wonderful experience with kosmos. As a newbee in solar had no idea how any of this works. I had a gentleman came in, named Perry , he was so wonderful, courteous, knowledgeable and patient. He took the time to explain all pros and cons, remain completely honest with explaining, giving estimate etc. Overall it is a reliable company with wonderful people. I absolutely recommend them to everyone looking to switch or even to get a quote with them.
Jim J | Denton, Texas | 04/20/2020
4.8 Stars on Facebook 4.9 on Google? Look no further.
If you don't want to read my novella, I'll summarize. Call Kosmos. First off I don't do reviews often so the fact I'm sitting here writing this novel says a lot. But do to my endless research not yielding a lot of satisfactory (comprehensive?) reviews for companies, I thought I'd help cut through the fog of it all. I'll start by saying my wife is a Marketing Executive who deals a lot with social media and many review platforms. She was impressed that Kosmos had managed to maintain a high 4.x star review rating on Google, Facebook and a few others during our search for a solar company. That is hard for any company to do as all anyone really wants to do, is complain. Solar wasn't an easy decision for me and my wife to make, for lots of reasons. There are so many things to consider. I am a data driven perfectionist with a bit of OCD to boot. For the average consumer solar can be a bit complex with a lot of variables. These guys know what they are doing, and will walk you through it. They will get as technical as you want or as simple as you need. (Thanks Charlie, who was patient enough to stay at our home answering questions till 8pm away from his family.) They will handle everything from the city, your HOA, inspection, installation, monitoring, and service. What about the quality of the workmanship for the installation? Come on man, their electrician is as OCD as I am, and his attention to detail is amazing. I watched this guy pull wire from the attic to the utility. The exterior conduit was tight to the house bends were perfect and the connections inside the inverter were perfectly tidy. Exactly the way I would have done it. (He was an extremely cool dude as well. The whole crew was friendly and approachable.) The guys on the roof doing the panels? Exactly the same. I went into the attic to see if any anchors missed the rafters...NONE. All the wiring is routed through the attic. You will not see any conduit on your roof looking all tacky running over the peaks and over your gutters. (I've seen homes like this, no bueno.) All the wiring was run through the attic, properly routed and shielded, and out through a soffit. I live in a two story making this necessary. You want integrity? Yup, they got that too. While doing the install over two days the guys on the roof had started to damage a few shingles in one spot. Totally understandable as the amount of work they were doing, It was unavoidable where they had to gain access to the roof, and I'm sure it's not common. Kevin the owner, had stopped by to assess the install and brought it to my attention on day two of the install, and had already made arrangements to have it repaired. A crew came out within a few days and it was repaired with matching shingles. I would never been the wiser had they not told me about it. Service? Mike is all over everything in that office. They do not install your panels and disappear. Call them.
Alex | Fort Worth, Texas | 03/03/2020
Stayed until done right
Davis and Rolando of Kosmos Solar did a difficult job for me. I was very impressed with their competence, professionalism, and courtesy. But mostly, I was impressed how they took no shortcuts to make sure that it was not only done right, but that it looked good -- even though doing so was alot harder. I would absolutely use this company again.
TJoseph | Arlington, Texas | 08/30/2019
The best after service
Kosmos Solar team has installed my system back in 2017. I love my solar system. It's producing a little more than what they told me it would. My bill was $250. Now I have -$150!
Golgo19 | North Richland Hills, Texas | 08/21/2019
A pleasure to work with
I worked with Ben initially to come up with a design. We worked together to determine was was best for me. He’s honest, straight forward, and it was a pleasure to work with him. It was also pleasant working with the rest of the team - the electricians, installers, Kevin, and some others. Communication was great as well, which is vital for a process like this. They are experienced, friendly, willing to answer any question, and do what it takes to execute a clean install resulting in a satisfied customer. Some consider me pretty critical, I consider myself easy going. ¯\_(ツ)_/¯ Either way, they pass the test of being a legitimate solar installer. I highly recommend considering kosmos for your solar needs if you are in the market. Thanks everyone at Kosmos, especially Ben for putting up with me!
Ceco | Fort Worth, Texas | 06/24/2019
For me good and quality job
Well organized company with good price of installation
David P. | Grand Prairie, Texas | 02/07/2019
Painless solar install
I worked with Joe to design a system for my needs and he was able to maximize the system to not only replace the energy i was using but in most cases produce more than i was using. Even on a partly cloudy day i have been netting 25-50% above my energy usage! Installation was painless and Kosmos even threw in a free EcoBee thermostat and $100 worth of LED light bulbs. I like kosmos because they're local and use panels manufactured in Texas. Highly recommended!
Gabriel Hernandez | San Antonio, Texas | 12/13/2018
Solar panels
Had a few concerns with different representatives but Kevin fix every thing and I was taken care.
