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Freedom Forever
- Installing since 2011
- 6 areas served
- Licensed
Overview of Freedom Forever
Freedom Forever is a residential solar installation company that executes best-in-class Engineering, Procurement, and Construction (EPC) for our dealer partners. We do not sell directly to homeowners. Our independent dealer partners are some of the most successful solar sales companies in the industry. Since 2011, we have enabled our dealer partners' success with a premium offering and flexibility to be as aggressive as necessary on price. We also provide all the hard-to-get financing options at the best rates. Our 25-year production guaranty provides the ultimate peace-of-mind for homeowners reluctant to make a big investment. With Freedom Forever homeowners know what they're getting every time. Freedom Forever services all of California, Arizona, Colorado and Nevada out of 7 large, regional installation hubs. Our Temecula, California headquarter houses one of the most forward thinking and diversified group of professionals in the industry. At Freedom Forever we leverage big company efficiencies, diversified teams, and local expertise. We continue to grow at a very rapid pace as witnessed by Freedom Forever placing #135 on the Inc. 5000 for 2018. With fast growth comes great responsibility - we keep laser focus on positive, sustainable cash flow so that we stay financially healthy for the long run.
What Freedom Forever customers say
Lorena Lopez
Reviewed on Jun 19, 2025
Service
Tatiana was amazing and ensured all my needs were met. Thank you Tatiana!
Response from Freedom Forever
Hello Lorena, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Ale
Reviewed on Jun 19, 2025
Solar panels
Very good customer service
Response from Freedom Forever
Hello Ale, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Gary Older
Reviewed on Jun 19, 2025
Stay Away
The entire process has been horrible and I have no idea when the installation will be completed and the system operational. The salesman from Vitl Power made promises that weren’t fulfilled and ghosted us. He lied about his promises and told the company he never made them. It’s been six months since the panels were installed on our roof but the system still isn’t functioning. The installers left water bottles and other trash in our gutters and debris around the yard. Now we’re paying for a system that isn’t working (granted they have reimbursed us for some of the payments), but now the finance company Mosaic has filed for bankruptcy and Freedom Forever won’t complete the work until that situation is resolved and won’t reimburse us for last month’s payment or any future payments. So in summary, they make promises they don’t keep; the installation is shoddy; they make you start paying for a system that isn’t working and then they abandon the job and you.
Response from Freedom Forever
Hello Gary, your feedback means a lot to us here at Freedom Forever, and we're committed to ensuring your experience is nothing short of exceptional. We understand the challenges you've faced with your solar project and are dedicated to turning things around. To begin the resolution process, please send an email to OnlineSupport@FreedomForever.com with your full name, project address, phone number, email, and a brief description of your concern. This will allow one of our Online Support Specialists to connect with you directly and work toward a resolution. We genuinely appreciate the opportunity to partner with you and thank you for your cooperation.
Jose
Reviewed on Jun 18, 2025
Customer
Jasmine was very kind and helpful with my problem
Response from Freedom Forever
Hello Jose, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Manon
Reviewed on Jun 18, 2025
Very nice, very helpful
Today on 06/18/2025, I was helped by Tatiana, she was very helpful, and very nice to talk to, probably one of the nicest if not the nicest phone calls I have had with any kind of customer service personnel.
Response from Freedom Forever
Hello Manon, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Scott Usher
Reviewed on Jun 18, 2025
Inverter Replacement
Technician who handled inverter replacement was helpful and friendly. Online customer service provided additional information regarding time frames for panel production to resume, Production Guarantee steps
Response from Freedom Forever
Hello Scott, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Louis
Reviewed on Jun 18, 2025
Questions to disconnect and reconnect solar to install generator
I called in and spoke with a representive on the phone. I told the lady what i was wanting to know and she did everything she could to help. But she said all she could do is put in a request to branch manager to call back and that was 5 days ago and I still havent heard anything. Ticket# 2623213 Can somebody please get back to me?????????????
Response from Freedom Forever
Hello Louis, your feedback means a lot to us here at Freedom Forever, and we're committed to ensuring your experience is nothing short of exceptional. We understand the challenges you've faced with your solar project and are dedicated to turning things around. To begin the resolution process, please send an email to OnlineSupport@FreedomForever.com with your full name, project address, phone number, email, and a brief description of your concern. This will allow one of our Online Support Specialists to connect with you directly and work toward a resolution. We genuinely appreciate the opportunity to partner with you and thank you for your cooperation.
Liza
Reviewed on Jun 18, 2025
Great sales, everything else has been very disappointing
I got a door knocker and I let him set up an appointment to evaluate my home for solar and get an estimate. The sales rep was really good and showed me that I was a good candidate for solar. About 15 years ago I was told by another company that I was not. But he looked at my electric bill and showed me a bunch of charts. Told me he could add in a new panel “at cost” and that I would qualify for a 5,000 dollar tax credit. After that I was pretty excited. The roof inspection was next. Nice guy. Took lots of photos, got in my attic and on the roof. Drilled some holes but showed me the photos of patches. Said everything looked good. Next I get a canned email from the portal saying I need to sign a roof waiver to continue the project. I asked why and they simply said look at the report. The report was a bunch of photos and did not explain what work I needed to have done to prevent the need for a roof waiver (signing would mean that I would not have a 10 year guarantee post installation on my roof). So I told them I am not signing the waiver without more explanation. They cancelled my contract and said I had forfeited my $1000 escrow. I was shocked. Called the sales guy. He said that he was trying to get the HQ to waive the waiver and give me the 10 year guarantee, he said he would pay me back out of his own paycheck if they didn’t do it. After a few days he called to say, good news you don’t need to sign a waiver. Since then my project was re-activated but remained in an “on Hold” status. That stayed the same for a month. They just sent an email saying they are going to cancel my project. Again no reason given. No one from the company reaching out to explain what they need from me or why my project was cancelled. And again, I am out $1000. Sales rep not answering calls. I am pretty convinced this is part of their MO to get more money from unsuspecting people without actually providing completed projects. I was told that if the city denied a permit for the project then I would get my money back, but this does not seem to be the case. I would caution anyone to take the contract to a lawyer before signing it. There are some very protective sections in the contract but I was being distracted while signing the tablet contract because the sales guy was talking at the same time. When I went back and saw that they could take my $1,000 even if they determined in the inspection that they could not guarantee my roof from damage for 10 years, I was truly disgusted with this company’s practices. I am still not at the end of it, but I absolutely do not trust Freedom Forever solar to provide a decent product, protect my house during installation or respond if I have questions, concerns or problems.
Response from Freedom Forever
Hello Liza, your feedback means a lot to us here at Freedom Forever, and we're committed to ensuring your experience is nothing short of exceptional. We understand the challenges you've faced with your solar project and are dedicated to turning things around. To begin the resolution process, please send an email to OnlineSupport@FreedomForever.com with your full name, project address, phone number, email, and a brief description of your concern. This will allow one of our Online Support Specialists to connect with you directly and work toward a resolution. We genuinely appreciate the opportunity to partner with you and thank you for your cooperation.
Sara
Reviewed on Jun 17, 2025
Tatiana was great, she solved one problem and put me in contact with Jacob to troubleshoot my other issue. I truly appreciate her caring and helpfulness.
Response from Freedom Forever
Hello Sara, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Deirdre
Reviewed on Jun 17, 2025
Install for Critter Guards
Just called to see if scheduled installers were headed my way - they actually showed up while Delores was trying to reach them. As with all customer support call staff and installation crews, everyone was super efficient, helpful and courteous! Thanks to all!
Response from Freedom Forever
Hello Deirde, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Mark
Reviewed on Jun 16, 2025
Dolores was very helpful
Response from Freedom Forever
Hello Mark, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
D. McCarthy
Reviewed on Jun 16, 2025
All contacts with Freedom Forever have been positive except with Final Inspection the Technician did not communicate very well with what was happening as she sat in her truck for hours. Talked with Vicki from the main customer service number and found out she was waiting on another Technician from our area in Virginia. Vicki was very helpful! COMMUNICATION IS KEY!
Response from Freedom Forever
Hello McCarthy, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
ET
Reviewed on Jun 15, 2025
Delays
I had panels added to my existing solar. Was supposed to get my bills to ZERO. BS, was still paying about a hundred. The installation process was a joke. They had my system off for July/August while we waited for an inspection... $ 700 July, 800 August
Response from Freedom Forever
Hello, Thank you for sharing your feedback with us. Your review holds significant value for the team here at Freedom Forever. We genuinely appreciate the openness and insight you've provided regarding your experience with us. Rest assured, we've taken your comments seriously and are looking into them further. Your feedback has been passed along within our organization for review, and we're actively exploring ways to address any concerns you've raised. We're committed to providing all potential customers as well as our current customers with excellent service. Your input helps us improve, and we're thankful for the opportunity to learn from your experience.
Bob Banfiel
Reviewed on Jun 13, 2025
Cindi deserves 50 stars
Response from Freedom Forever
Hello Bob, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Dorine Poawui
Reviewed on Jun 13, 2025
Jazmin was very patient regarding my concerns with my solar and also the emails that I have been receiving. I was able to email her my BGE latest bill and my signed price revised doc . She informed me that she will forward my documents. She was very helpful. Thank you
Response from Freedom Forever
Hello Dorine, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Cindy Shaw
Reviewed on Jun 12, 2025
Welcome call
Jazmin was helpful and very friendly!!! Quick to get my concerns addressed! Great customer service today!!
Response from Freedom Forever
Hello Cindy, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Noe
Reviewed on Jun 12, 2025
Excelente trabajo
Adriana una persona muy eficaz ella supo responder y ayudar a todas mis preguntas ella hizo un excelente trabajo y especialmente Muy amable lindo carácter.
Response from Freedom Forever
Hello Noe, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Rickybobby
Reviewed on Jun 12, 2025
Rick Greiner
Great customer service by Jasmin Buendia….. she walked me theough everything needed to turm the system ON and answered all questions
Response from Freedom Forever
Hello Rick, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Rafael
Reviewed on Jun 12, 2025
Medina
Buen día jazmin , te escribo para darte las gracias por la referencia de mi hija . Estoy muy satisfecho con tu ayuda
Response from Freedom Forever
Hello Rafael, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Ed
Reviewed on Jun 11, 2025
Customer service representative
Linda was bery helpful and understanding of my issue.
Response from Freedom Forever
Hello Ed, we are delighted to receive your positive feedback! Knowing that our customer support specialist provided you with a stellar experience and successfully assisted you brings us immense joy. At Freedom Forever, our commitment is to deliver the best service possible with every customer interaction, and it is fantastic to see that we have achieved that in speaking with you today! If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever!
Korey Kash
Reviewed on Jun 11, 2025
One of the worst companies out there . Unfortunately, here's another one...The fact is I was promised that I would not pay more than what I had currently had quoted. $0 to very little lower amount. So be careful about what they say and make sure if you go with them it needs to be in the contract my experence tells me: Don't trust Freedom Forever's word, spoken or written. Too bad. Andrew was the sail rep that lied to me oh lo and behold he decided to leave the company I wonder why? They do not show up for appointments. They tell u that they see it for a computer system online that it’s working, but in reality, they will never show up to prove to you that the system actually produces any voltage and when you tell them that you want them to prove that they claim that it’s designed to shut off when the AC power goes out, but they still can’t bypass it to prove that it actually produces voltage for the system where the magic happens.
Tenagne
Reviewed on Jun 11, 2025
Cancellation Not Communicated to Financial Institution
Although the project was officially canceled in May 2024, I am still receiving billing statements from Mosaic Financial Services. It seems Freedom Forever has failed to send the necessary cancellation notice to Mosaic, resulting in continued and undue financial stress on my part. I contacted your customer support team over a month ago, yet the issue remains unresolved. It is very frustrating to see the cancellation reflected in your portal, but not properly communicated to the financing company. Based on this experience, I would not recommend Freedom Forever to anyone. The lack of follow-through and poor communication after signing the agreement has been extremely disappointing. I urge you to address this matter immediately.
Response from Freedom Forever
Hello Tenagne, thank you for sharing your feedback! Here at Freedom Forever, providing our customers with an exemplary experience is our top priority. We acknowledge your frustration with the cancellation and want to ensure that your concerns are resolved as quickly as possible. We aim to provide more than just a service; we want to create an experience that exceeds your expectations and sincerely apologize for any inconvenience you have encountered. To address your concerns and work towards a resolution, we have connected you with one of our Online Support Specialists.
Debra Spidell
Reviewed on Jun 4, 2025
Recent Solar Installation
I was nervous about getting Solar in Oregon, but Jesse at Freedom Forever made the process very easy and EVERY step has been EXACTLY what was expected. The sales process worked easily. The installation was done by a group of wonderful, polite and hard working gentlemen and completed in the time they projected. I went from paying between $200 and $350 per month to $17 to PGE this last month (and we're not even in summer yet) I couldn't be happier with the experience and am so glad that I went with Freedom Forever.
Response from Freedom Forever
Hello Debra, thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with our solar installation. Your feedback is incredibly valuable to us and it’s fantastic to know that our team met your expectations. If there are any other questions or ways, we can further assist you, we are more than happy to help in any way we can. Your satisfaction is our top priority, and we look forward to continuing to exceed your expectations. Thank you for choosing Freedom Forever for your solar needs!
UnhappyGal
Reviewed on Jun 2, 2025
Stay far away from any business with Freedom Forever
I signed up with them through Project Solar since they outsource the full service installation. Everything seems to be going well at first and then suddenly when they said they’re ready for the install, they said they can’t source the batteries (Enphase). When I called them to ask if we can move forward with a different manufacturer, they said they don’t even have enough supplies to install with another manufacturer. No updates, just countless excuses that it’s the manufacturers fault. It’s also two months past what their estimated installation date would be. It’s been frustrating just trying to reach out to them and get nowhere. On top of this, when asked if they’re signing new customers in the area, they said Yes! Without having proper equipment to install for a customer who’s been waiting for months! And they told me this was affecting all customers. Since they will continue to deceive, I am writing this as a warning to not sign up with them. I asked around to other solar companies and no other company is having shortages at the moment so don’t even let them tell you it’s due to the current tariffs situation. My time and energy has been completely drained looking for answers that don’t exist. I’m disappointed that Project Solar contracts with them and had no leverage in getting services delivered.
Response from Freedom Forever
Hello, your feedback means a lot to us here at Freedom Forever, and we're committed to ensuring your experience is nothing short of exceptional. We understand the challenges you've faced with your solar project and are dedicated to turning things around. To begin the resolution process, please send an email to OnlineSupport@FreedomForever.com with your full name, project address, phone number, email, and a brief description of your concern. This will allow one of our Online Support Specialists to connect with you directly and work toward a resolution. We genuinely appreciate the opportunity to partner with you and thank you for your cooperation.
Jay G
Reviewed on May 23, 2025
Nice folks, until you follow up on promises.
Too bad. There have been several comments about their lack of integrity. Unfortunately, here's another one...The fact is I was promised (in an email) that I would not pay more than the sales team (salesperson, manager) had quoted (even though the lender information was unclear (payment amount pre/post direct payment discount). I have texts from the sales supervisor and the salesperson acknowledging I should be paying $10 less per month. In fact, the email from Freedom Forever stated that IF my loan payment was more than Freedom Forever told me it would be, Freedom Forever (their director of sales) would pay me the difference. I have been charged the higher monthly payment amount every month, and I have asked Freedom Forever (directly to my salesperson, his supervisor, the sales director, Freedom Forever Customer Service, and the manager of my account) no fewer than five times to follow through on their promise (I sent them a copy of the email I received promising the lower rate, or they'd cover the difference). The only response from my texts and emails requesting the follow through on their promise has been from the account manager, who told me my payment should be the $10 lower amount. So, if doing what you say you're going to do, and what you write you're going to do, is important to you (as it is to me), my experence tells me: Don't trust Freedom Forever's word, spoken or written. Too bad.
Response from Freedom Forever
Hello Jay, your feedback means a lot to us here at Freedom Forever, and we're committed to ensuring your experience is nothing short of exceptional. We understand the challenges you've faced with your solar project and are dedicated to turning things around. To begin the resolution process, please send an email to OnlineSupport@FreedomForever.com with your full name, project address, phone number, email, and a brief description of your concern. This will allow one of our Online Support Specialists to connect with you directly and work toward a resolution. We genuinely appreciate the opportunity to partner with you and thank you for your cooperation.
About Freedom Forever
- 2011
- Installing since
- 1170
- Customer reviews
- 3.6
- Average rating
- 6
- Areas served
What Freedom Forever does
Services
- Installation
Licenses
- CR-11 Electrical ROC 319879
Reported by the company. SolarReviews has not independently verified these.
Where Freedom Forever works
- Arizona
- California
- Massachusetts
- Nevada
- South Carolina
- Texas
Where to find Freedom Forever
Head office
43445 Business Park Drive, STE 110, Temecula CA, 92590