Envirosolar (out of business)
- 1 area served
- Licensed
What Envirosolar (out of business) customers say
Santa Cruz
Reviewed on Jan 6, 2018
Big Scam
The representative told me that there many surrounding homes were taking advantage of the Solar Panel program because it had a government rebate of thousands and another plus was the electric company would give me another rebate just for signing on plus if they had a payback program I could sell my unused power back to the them. This would mean I would end up paying nothing for the panels. My wife was hesitant at first but later he convinced her that it was great opportunity for us. As he was talking to me he saw one of my classic cars and he even offered to give me a $9,000 credit if I would sign over one of the cars. He said he could get a $9,000 discount for family and friends. He had a customer checklist and said the original price would be $39,800 with payments of $226.57 for 240 months at 6.99%. Minus the $9,00 and rebates it would be about $28,000 total. After the panels were installed which didn't happen until 2 months after we signed up no one came to turn them on or make sure if it was installed correctly. I had to call them constantly to come and turn the system on. I even went to complain to my electric company about not getting credit on the use but they said they had not even been informed I had installed it. It took my 3 months from the time it was installed to when I got my first credit of $38.00. I was surprised at how little it was but I thought it was because it was probably for only 1/2 month or something. My next credit was less then my wife started on me blaming me for listening to them so I began trying to contact them but to no avail. I did talk to some representative with the name of Erica, Arron, Stephanie and Daniel. They all said they would look into it and may receive a call from them but nothing has happened up to now. My wife suggested I stop paying until I got a response from someone. So far we are in the hole $39,000 with the panels producing $7.00 a month plus a monthly loan payment of $300 added to my regular monthly electric bill. Something is wrong here but they won't answer my calls plus their site of envirolarpower.com does not exist anymore. I was also suppose to have had a contract mailed to me from them but got nothing. My wife and I are Seniors and we feel cheated and scammed.
Response from Envirosolar (out of business)
Hello Sir, I do apologize for all the trouble you have been going through. If you can please provide your name & number or even give us a call on our customer service line 844.607.4690 we will be honored to help you with any questions or concerns you may have regarding your solar. We value all of our customers and our job is to make sure you're 100% satisfied,
Coach1
Reviewed on Nov 29, 2017
First Class Company
We are extremely satisfied with our decision of choosing Envirosolar. They were very professional all the way through the process. The installation took one day. We are definitely recommending them to our friends and family. Give them a call if you are undecided. You will be happy you did.
DrB
Reviewed on Nov 16, 2017
Excellent company
The instillation was quick and simple, it took no more than a week. I had to have an electric upgrade as well and it was included in the original price quoted originally. Thus far I have had only had one problem and they were here the next day to fix it. I'm very happy with the decision to install solar panels for the future savings.
Response from Envirosolar (out of business)
We really appreciate your business and thank you for trusting Envirosolar!
cedavid
Reviewed on Nov 13, 2017
Non responsive company
Signed an contract in January, 2017, was told and contract stated that all work would be completed by March 30th. System was finally installed no May 1st, failed cities 1st inspection, passed upon 2nd inspection. I had to get involved to get Oncor out to inspection completed. it finally went online June 17, 2017. November 13, 2017 and the work order is still open, SolarSeal has not been installed. The salesman that sold me the system has left the company, he gave me a new contact and that person (Nate) will not return my calls, have left at least a dozen messages. Have left even more messages with customer service, no response. I would not recommend this company and am very disappointed. I hope this saves someone else from making the same mistake.
Response from Envirosolar (out of business)
We do value all of customers and hope what you went through,we can get everything 100% for you. If you could please provide your name and number I can reach out to you and we can get this resolved, Again, if you have any other questions or concerns please feel free to reach out to our customer service department 844.607.4690
TEA
Reviewed on Sep 16, 2017
Get it up!
Contracted to have this system installed in May. By the end of July the system was installed except for the solar barrier in the attic. I was told that the system needed to be inspected before it could be turned on. Many inspectors came and did their thing and still the system is now running. The solar barrier has been installed but there are still no led lights and the sense monitor has never been enabled. This is one very frustrating company to deal with since there is no one to contact except the salesman.I'm ready to have it removed!
Response from Envirosolar (out of business)
I do apologize for any inconvenience this has cause You. If you can please provide me your name and address I will pull up your account and see what we can do to help. Our customer service number is 844.607.4690 Anyone of us here can assist you. We are here from 10 am to 5 pm cst Monday Through Friday
About Envirosolar (out of business)
- 130
- Customer reviews
- 3.49
- Average rating
- 1
- Area served
What Envirosolar (out of business) does
Services
- Installation
Licenses
- Titan Solar Power - AZ#284331.
Reported by the company. SolarReviews has not independently verified these.
Where Envirosolar (out of business) works
- Texas
Where to find Envirosolar (out of business)
Head office
965 Foch Street, Fort Worth TX, 76107