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Oliver Steath | Red Oak, Texas | 10/14/2025
Warranty
Efficient home services do not honor there warranty. They are very evasive and do not respond and give support after installation
John Blanchette | Rotonda West, Florida | 09/29/2025
Product and Install a 5! Customer Service and Support a 0!
All the great stuff is for outweighed by their lack of customer service and support after the installation!
Cue | McKinney, Texas | 09/08/2025
Unsafe Wiring, Underperformance, and No Accountability
My experience with Efficient Home Services (EHS) has been a nightmare. The problems aren’t minor — they go to the core of safety, compliance, and honesty. Incorrect wiring: The system was engineered as 9-9-9, but EHS built it as 14/6/7, which violates Enphase’s published maximum of 13 IQ8+ per branch. Enphase confirmed this in writing and even noted cable warping/damage. Performance shortfall: The system has produced under 80% of the contract guarantee (11,957 vs. 15,001 kWh). EHS dismissed this as “normal production.” Backup loads not connected: The critical loads panel was never wired. During an outage, my home loses all power — making the battery useless. Bonus offer never delivered: I was promised a bonus incentive at the time of signing, and despite repeated follow-ups, I still haven’t received it. Customer service: Instead of taking responsibility, EHS tried to charge me a “truck roll fee” to fix their own installation errors. I’ve involved Enphase directly, and they confirmed these are installation/commissioning defects, not hardware problems. At this point, it’s clear EHS puts volume sales ahead of doing the job right — and doesn’t honor commitments to customers. ⚠️ If you are considering solar with EHS, please do your research carefully. I would not recommend them to anyone.
Mud | Haines City, Florida | 08/25/2025
Solar Hook up
Mr. Derrick Kirby completed my Solar hookup and system is now ready to run. He also had to get 2 panels communicating with controller. Derek is very professional and patient with customer (me)! I highly recommend if you are having issues request Derrick from (EHS) he will make sure everything is to your satisfaction. In my estimation (EHS) has a top notch professional with them!
John Baldi | Cape Coral, Florida | 07/20/2025
Great customer service!
Derrick, Blair, Patrica, & Caleb did a great job working with me and helping me through the process. They quickly resolving issues that came up. I am very happy with my system now being activated. Saving $
Derrick Kirby | Sun City Center, Florida | 07/01/2025
Review for Mr. Kirby
I want to thank Mr. Kirby for his help in getting my solar system up and running properly. Out of all the people we dealt with at EHS he was the most professional, knowledgeable and patient. He was able to diagnose and fix several of the problems left by the installers as well as get us through our TECO inspection. Simply stated, if you have a problem, call Kirby
Barry Rosenberg | Punta Gorda, Florida | 06/30/2025
EHS solar installation
The whole experience with our solar panel installation by EHS was great we especially want to command Kirby for the great job. He did in getting us hooked up with our Tesla app and making everything go smoothly. Also Hayden at the office is to be commended for his responsiveness every time we had an issue thanks again for all your help
John | North Hampton, New Hampshire | 06/09/2025
No Service
A one week project took 6 months. Awful service after the install. This is a sales company with very little or no service. Unanswered calls and e-mails. I would never recommend them.
Caye | Spring Hill, Florida | 05/27/2025
Horrible!
It took 8 months from start to finish. They charged me $1000 for the $750 RETE tax package but never paid the money to RETE so I am not able to use their services and the money has not been refunded to me. They also owe me a refund of $4900 which I have been waiting for since December and the manufacture of the solar panels has placed a $12,000 lien on my house because EHS has not paid the balance even though they have the full $54k from me. I cannot get anyone on the phone nor do they return emails. Also, my electric bill is still around $200!
Manish | Lake Worth, Florida | 04/11/2025
Will was great helped me with understanding the Tesla app. Overall 5 star service.
