Cape Fear Solar Systems

Verified profile
Updated: 16 August 2022
Installer

Installing solar since 2007

Cape Fear Solar Systems logo

4.54 from 33 Reviews

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SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

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Cape Fear Solar Systems reviews


2 stars

0

1 star

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4.54

Avg. rating

Breakdown of consumer reviews

Sales Process

4.9

Price as quoted

5.0

On schedule

4.9

Installation quality

5.0

After sales support

4.5

Latest good review thumbs up

Ms.Morrison | Wilmington, North Carolina | 12/01/2022

All Good!!

I researched solar as an energy option with several different sources. Cape Fear Solar Systems - CFSS - provided knowledgeable, professional (and patient) staff as I learned the vocabulary and process of solar energy for my all electric home. CFSS worked with my schedule and their installers to complete the job. I am very pleased and confident in the products and commitment of Cape Fear Solar. Highly Recommend.

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1 comment >
Reply from Cape Fear Solar Systems: Ms. Morrison, Thank you so much for taking time to write such a thoughtful review! We are so glad you are our customer! Sunny regards, Cassandra

Latest bad review thumbs down

Disappointed Daisy | Wilmington, NC | 12/10/2021

No further contact.

I had a good experience purchasing and the installation of my panels. After that there has been no contact from this company on any other maintenance services or follow up on how the system is working. I get the feeling its all about the sale, one and done. Disappointing.

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1 comment >
Reply from Cape Fear Solar Systems: Hi there, Thank you so much for sharing your feedback. Rest assured, if you don’t hear from us, that is a good sign that your system is producing as warranted. Our system shows your solar panels have been producing as designed since installation. If your system is not producing as warranted, our service team gets a notification and will reach out to you to schedule service. A member of our team will also reach out to you on Monday to talk through our service steps, so we can be sure to meet your expectations going forward. If you ever need us, we’re just a phone call away. Sunny regards, CFSS

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Jay Kinlaw | Castle Hayne, North Carolina | 08/16/2022

Solar Is Complicated,

We just had our solar system installed by the very capable Cape Fear Solar Systems. We opted to hold off of battery purchasing so we could split the cost somewhat. We started with 3 estimates, and quickly boiled our choice down to 2 companies. Working with Dar, the salesman, we chose Cape Fear Solar. After closely following the installation process, I can’t imagine how things would work any way other than a ‘one stop shop’ approach. All of the personnel involved are professional and diligent in how they approach all facets of the system. I learned another thing: Solar is complicated! We used the Enphase IQ8 system — very state of the art…and what these things do still blows my mind. Safety was always first with them, and when I plan to add on our batteries, they will be my first call. Cape Fear Solar Systems is #1 in the Region for a reason!

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1 comment >
Reply from Cape Fear Solar Systems: Hi Jay, Thank you for your thorough review! We appreciate your kind feedback and for giving us the opportunity to serve you! We welcome any technical questions that may arise, so don't hesitate to reach out anytime! 910-409-5533 option 1. Kindest regards, CFSS

Keith Nelson | Wilmington, North Carolina | 08/05/2021

Great experience! 2 years in and still a happy customer!

We are approaching 2 years since Cape Fear Solar installed a system on our home, and I’m still very pleased with our system and our overall experience. When I contacted Cape Fear Solar for a quote, they sent a friendly and knowledgeable associate to our home who worked with us to design a system to meet our needs. They were helpful in answering our questions and did not pressure us into a sale. The process of planning, installing, and getting set up was very smooth, and someone from CFS was constantly in contact with us keeping us informed. They even went as far as to challenge Progress Energy when we were initially denied for their solar incentive. This resulted in us getting a $5,000 rebate from Progress to put towards our system. Over the years, I have referred several friends to Cape Fear Solar, and they have all reported similar and great experiences. Making the leap to change to powering your home with solar can be intimidating, but the financial benefits and peace of mind knowing that we are reducing our harm to our Earth is so valuable. Working with Cape Fear Solar made this process feel easy and gave us the confidence that we were doing the right thing. In my experience, switching to solar has been a great decision financially, and it feels good to be part of the solution rather than part of the problem. Thank you Cape Fear Solar for making this possible.

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1 comment >
Reply from Cape Fear Solar Systems: Hi Keith, Thank you for taking the time to write such a thoughtful review! We appreciate your enthusiasm for your solar system and for being an advocate for Cape Fear Solar Systems! Sunny regards, Kristen

Larilyn Swanson | Hampstead, North Carolina | 08/05/2021

Cape Fear Solar Systems

Best solar company around: knowledgeable, easy to work with, staff knows exactly what to do to troubleshoot if necessary. Very personable staff too.

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1 comment >
Reply from Cape Fear Solar Systems: Hi Larilyn, Thank you for taking the time to write us a review! We appreciate hearing you were pleased with your experience with us. We look forward to a continued partnership with you! Sunny regards, Kristen

Eric | Benson, North Carolina | 08/05/2021

Great experience!

From the initial contact to the finalizing of the installation, a great experience! Great communication from all involved. No hidden fees or costs.

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1 comment >
Reply from Cape Fear Solar Systems: Hi Eric, Thank you for writing a review of your experience with us! We're glad to hear that your experience from start to finish was great. Please give us a call if we can ever be of assistance! Sunny regards, Kristen

Gary Bradt | Leland, North Carolina | 08/05/2021

Delivered as promised

I have found Cape Fear Solar to be professional and competent. The system installed for me has operated even more efficiently than advertised. Further, it has been through three hurricanes without an outage or a problem. I have referred many of my neighbors and friends to this company and will continue to do so. My experience with them has been exemplary.

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1 comment >
Reply from Cape Fear Solar Systems: Hi Gary, Thank you for taking the time to write us a review and for referring us to your friends and family. Word-of-mouth means so much to us! Also, we get so many questions about how hurricanes impact solar arrays here on the coast. It is wonderful to hear how your system has stood the test of time. Please let me know if there is anything I can assist with! Sunny regards, Kristen

Len Sokoloff | Ocean Isle Beach, North Carolina | 07/21/2021

Excellent outfit

Cape Fear installed my solar hot water system several years ago. I was impressed with them from my initial talk with them all the way through with the installation. But I was even more impressed over the years when I needed some work done on the system. Not only were they right on top of things for me, but they haven't charged me a nickel for any of the service calls.

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1 comment >
Reply from Cape Fear Solar Systems: Hi Len, We appreciate your kind words! We always aim to please! Sunny regards, Kristen

Bob Farrell | Southport, North Carolina | 07/20/2021

Great to work with from installation through maintenance.

Highly recommended in our area.

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1 comment >
Reply from Cape Fear Solar Systems: Hi Bob, Thank you for your 5 star review! We appreciate you choosing us to be your local solar installer! Sunny regards, Kristen

Kenneth Boras | Maybeury, West Virginia | 07/20/2021

They did a great job and worked the job until i was satisfied

They had the best reputation and staying power

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1 comment >
Reply from Cape Fear Solar Systems: Thank you for your review, Mr. Boras. We aim to please! If there is anything we can ever assist with, please give me a call! Sunny regards Kristen 910-409-5533

Steve K | Apex, North Carolina | 12/22/2020

Great company to work with

My 16kW system was installed in a timely manner and Cape Fear Solar did everything they were supposed to. The crew was respectful in every way during the installation and John (sales) was very communicative during the process. I highly recommend Cape Fear Solar.

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1 comment >
Reply from Cape Fear Solar Systems: Hi Steve, Thank you for writing us a review! We're glad you chose us as your solar installer. Please let us know if there is anything we can assist with! Sunny regards, Kristen 910-409-5533

The McGirts | Chadbourn, North Carolina | 12/10/2020

Go Kristen

Patient, quickly responded to all our questions, no pressure, great communication, professional and friendly install team. Couldn’t be happier. Definitely recommend.

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1 comment >
Reply from Cape Fear Solar Systems: Hi Mr. and Ms. McGirt, Thank you for shouting me out in this review! :) It was wonderful to work with y'all! As always, I'm just a phone call away if you ever need anything! Sunny regards, Kristen

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

Residential solar - Off-grid systems

Tesla Powerwall sales and installations

About Cape Fear Solar Systems


Cape Fear Solar Systems is currently ranked as the number one installer in Southeastern, North Carolina by Solar Power World. Established in 2007, the company has designed and installed over two-thousand solar systems to date.

Cape Fear Solar's pride is in its team, providing the highest quality of craftsmanship, products, and material.

Cape Fear Solar offers turnkey energy systems such as photovoltaic panels, battery backups, and Tesla charging stations for residential and commercial customers.

Office locations


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North Carolina - Wilmington

901 Martin Street Unit A, Wilmington NC, 28401

Service areas


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Certifications


Better Business Bureau Solar Energy Industries Association American Solar Energy Society Solar Power World

NABCEP certifications


NABCEP Certified Solar PV Installer
Kyle Vincek
PV-042217-015127
NABCEP Certified Solar PV Installer
Robert Parker
PV-041616-013206

Licenses


North Carolina Licensed General Contractor (No. 65677)- NABCEP

Contact Cape Fear Solar Systems


Location pin
Head Office
901 Martin Street Unit A, Wilmington NC, 28401