Arizona Energy Pros (Out of business)

If you have money to throw away then by all means go ahead and get a solar system through energy Pros because all you're going to do is pay more money than you were paying I just added a loan payment to my bills what the heck I can afford it ? Not !

I have a defective panel that is producing less than the other 2 panels in the row. All of the other panels are all producing overall the same amount of panel on the grid except this one. We have been going back and forth trying to get the panel replaced since the end of September. We are now getting the run around. I would not recommend this group for their lack of support after the product has been installed.. We are paying a chuck of change on this and would would want all panels to give you the same amount. Just stand behind the installation work, product and manufacture.

Horrible experience. We paid almost 90,000 to have 70 panels installed. The system hasn't worked well from day one. They don't monitor your panels like most companies. They ignored our concerns for over 2 months that the system wasn't producing what they told us. Finally sent someone out who told us the instal was done wrong and water was pouring into the inverter box when it rained. Over 2 months has passed again without it being fixed. Instead of fixing the issue they created they are arguing with Enphase because supposedly water getting in the box wouldn't cause the issue and it must just be defective parts. We are almost 5 months in to having Solar panels. We are paying our regular power bill on top of the payments for the panels, on top of the fees from SRP for being 'connected' to Solar. They don't return calls or emails. They straight up tell me they will call back in 30 min or they will email me the next day with an update, and don't. It's been next to impossible to get a hold of the one person who is supposedly working tirelessly on our case and when we do, she tells us whatever we want to hear and goes back to ignoring us. I am at the end of my rope and hemorrhaging money.

This is the worst service company I've ever dealt with they will not return your calls they will not handle the problems at hand.

It's been a year since AEP installed our system. I'm sure glad they did because I'm paying only $35 on my APS bill for JUNE!!! Russ, the owner, conservatively estimated that my summer bill would be about $75 bucks with solar, which I was very excited about a year ago. Come to find out that he was way off. Paying $35 in June was a delightful surprise. Even my wife, who was skeptical, is glad that we invested in Solar. Since I financed this system, I decided to pay exactly what I would be paying without solar, but in 8 years, my loan will be paid off, and I will get to enjoy a much cheaper APS bill. If you live in AZ, I would highly recommend anyone to invest in solar panels because APS or SRP is only going to raise their rates. Solar is a great way to hedge against rising energy cost. There are may reputable solar companies in the valley. I would highly recommend giving Russ an opportunity to quote your system. He uses state-of-the-art solar panels that other competitors didn't use. Installation was very professional as well. They do not hire out their installers. They have their own dedicated installers who even painted the conduit tubes to match my house. Finally, please beware of using the solar companies that knock on your door to gain your business. Many of them are rip-offs. Go with a trust worthy company that has been around for a while.

Super friendly, professional, impressive hard workers

The installer did a clean, neat job. Not one piece of anything left behind. He consulted with me on placements of every piece of equipment. The owner, Russ, did the initial paperwork for the sale. He explainew each step and actually undersold actually over delivered on install and actual use dates. APS had me up and running 10 days after the last county inspection. The office staff were knowledgeable and answered every question. They even kept up on inspection results and APS connectuon. Overall, I'd say it was the best company I've worked with in a long while.

These guys are great from sales thru installation, Attention to aesthetic needs without hassle and no adjustments were necessary once APS did their thing - worked right off the bat. System currently delivers what they said it would as promised. GOOD JOB - Pat Miletti

First off, be it known that Arizona Energy Pros installed a system for me that Solar City actually refused to contract. Lacking south facing roof space but with enormous available backyard area, Solar City refused to contract a south facing ground mounted system. Arizona Energy Pros stepped up, contracted, and installed the system I wanted. With numerous approval questions (county, city, and power company), Arizona Energy Pros flexibly worked with me, through a particularly difficult approval process. Ultimately, I have exactly the system I envisioned installed and running. Their entire crew had the professionalism (and tenacity) to turn numerous challenges to successful completion.

We watched David on Sonoran Living and liked what we heard. Our thoughts were to be more environmentally responsible and as seniors to lower our energy costs into the future. We were very pleased with the process from sale to installation. Paul Springs

Arizona Energy Pros installed a system on our house last year. From the first time we talked with their Consultant our experience working with them was excellent. The work was performed way faster than we thought it would be, the only hold up was with the power company as we had been told it would be. We have not had any problems with the system up to date. Really like our system and the people we worked with installing it.

Arizona Energy Pros just installed a 8.415kW system on my house. The process was smoother than I could have imagined. The installers and office staff were very knowledgable and walked us through every step. We also had them do an energy audit and seal our air conditioning ducts, add insulation in our attic, and install sunscreens. I highly recommend this company to anyone!!!!

Thank you Arizona Energy Pros. For installing my 9k system on my home.Very happy to see my savings over 200 dollars during the summer and 100+ during the winter. My 20k investment is making me more money than what I had it making for me with a CD....It's a investment worth exploring for your future customers.

1-I was not able to obtain a Manufacturer`s Certification Statement on the REC website as on your "Tax Credit Information" in the packet you provided after installation. The manufacturer did not provide these Certication on their website. I had to call the company, send the specifics of the system via email and then they mailed me a letter a week later. 2-Is there any followup yearly checks that you perform to make sure the system is running efficiently/correctly ?

We competed the quality of the solar package and the pricing with three solar companies. Arizona Energy Pros was the best in both categories. The installation crew and the professionals in the office had excellent communication skills, always had a `hearing ear` and provided accurate information to us. We whole-heartedly recommend that you talk with them before selecting your solar installer. Bill and Laurene

The company was great to deal with. They did exactly what I wanted and I would recommend them to everyone.

I have only good things to say about Arizona Energy Pros. The gentlemen I worked with walked me through each step of the process making it a smooth transition. They were professional and informative. They also did a great job on the installation.

APS took months to do the conversation..that is my only pain point,....3 months to to long for APS to do the conversation