All Energy Solar

In Depth Review of Solar installation in Massachusetts

Please note, this is going to be a long review as I also hope to provide some information on the pluses and potential pitfalls that you can have in Massachusetts with completing a solar project. I was specifically looking into solar as a long-term investment as I am hoping to age in place. My house is sort of an energy hog in that I have an outside 20x40 pool which I run generally from late April- early May through early to late November. I also have a large house that needed a 200-amp service upgrade. I am currently using some very old central ac systems (Circa 1986) which work well but are not the most energy efficient. As I was replacing my electrical panel, I also decided to go with a SPAN panel upgrade (this will not be discussed in this review). My first contact with All Energy Solar was in May 2024. At that time, I was shopping around for a solar installer, with the help of Energy Sage (I found Energy Sage also quite helpful). I had contacted several installers and was receiving emails and call backs to arrange for initial evaluations of my property for solar. I reached out to All Energy Solar (rather than the other way around) because my review of different installers showed positive experiences with other homeowners. In some ways it was a plus that their home office was in Minnesota with a satellite office in Massachusetts. I liked the size and breadth of the multiple different states that they worked in. They seemed big, but not too big. It also helped that my overall impression of Minnesotans was that of “Minnesota Nice”. When gathering my quotes I found that it is really a “jungle” out there in terms of installers. I had several nice experiences (one with a small Massachusetts company) with whom my final decision was between All Energy Solar and this smaller company. I also experienced the hard sell, with few cost numbers really discussed (but instead avoided) and even a few that made me feel like I was dealing with a shady used car salesman. Once person even told me quite assuredly, that I could deduct 30% of my new roof cost for the upcoming solar. I have done a lot of research, and I know that this is not the case. You may get away with at tax time but risk an audit in the future so that you will be responsible for those monies in full along with penalties. So, with my final decision being made All Energy Solar and myself began the design process of building an appropriately sized solar system with a partial home battery backup, but with the ability of this backup battery to self-charge during the day, even if the grid was down. Through sales, evaluation, design (multiple times) and installation All Energy has been pretty darn good! I never realized how complex and at times confusing having a solar system designed and installed could be. Initially, I was looking for a much larger system (and significantly more expensive) to try to have 100% of my electrical needs covered by solar. This design initially had a few issues—specifically, it would make a larger system at about 20 Kwh. While the current state regulations/standards allowed for systems over 20 Kwh in size, this was not currently being implemented. It is quite possible that now such systems are easily allowed—but honestly given my current experience, I do not know if such a large system is necessary (see further below). The initial finalized plan had a lower total Kwh system with a total of 10 Kwh battery backup (two Enphase 5P’s). This plan was finalized and sent to my cities regulatory department for review. When we got their reply, they wanted a wired and interconnected fire alarm system throughout the house as the plan had two batteries being placed in my basement. Initially I was quite frustrated with my city’s requirements, but I am glad I investigated this further. I spoke to the Massachusetts State Fire Marshall—this gentleman is a font of knowledge and clearly knows his stuff (and frankly, Massachusetts is getting its monies worth with this state employee). My several discussions with him were super helpful and important for my decision process. He explained to me that my city Fire Marshall was quite right to be concerned regarding the placement of the batteries in the basement. Lithium batteries, if they do catch fire, cannot be extinguished in the same way as other battery sources. You essentially pour water on them until they burn themselves out. While it is quite a rare event for this to happen, I do not want to risk my home (one of the most sizeable investments for me) having this occur—which would be largely catastrophic for me. So, we went back partially to a new drawing board with changing battery placement ultimately to the outside of the house. I had initially hoped that an inside the garage installation would work, but there were two problems with this. First, I would need once again a wired and interconnected fire alarm system. Second, there is only one battery on the market that is rated for cold weather and outside installation. The final plan had a smaller system at a bit over 12 Kwh and a Tesla PowerWall 3 (I had to swallow my dislike of giving EM any money). Specifically, the PowerWall 3 is designed to take energy from the battery itself and heat itself, to keep the battery at the optimal temperature when the weather goes down to 4 degrees Fahrenheit. While perhaps not as efficient in the winter due to drawing energy to heat up, it certainly is supposed to work (I will know in full after this winter). So late this April, we got approval on the final plan, approvals from NSTAR came through. A date was scheduled for several days in May for the installation. The time arrived and All Energy Solar arrived and did a really nice job with the installation. I was there at the city electrical inspection, and they even commented on the very good job done by All Energy Solar. In late May my system started producing, but it was only helping power my home as I was still waiting for permission to export. At that point it took a few days to get my connected solutions account to be created, so I would give back some energy (and get reimbursed for this) between June and September of every year power is taken in 2-3 hour time slots to help with grid high use times. National Grid makes this a 5-year contract. My experience with All Energy Solar since starting the system has also been quite positive. They came back without a problem when there were some identified issues with the system and continued to monitor and tweak the system. In the end my experience with all my team, Justin, Annalise, Carlo, Mike and the rest of the install team including electricians etc has been really first rate. Would I recommend them? Yes, wholeheartedly and I have already done so with a neighbor. Am I happy with the system? You bet. My mid-May-June electric bill before I was exporting back to the grid was $66, my mid-June to July bill was negative $25 and my mid-July to August bill was about negative $60. It seems that All Energy Solar and I found the sweet spot in total investment regarding size of the system, what I am getting out of the system and total cost. Well done and thank you. MD

Repeat Customer Still Delighted

We were so pleased with our first set of solar panels and our experience with All Energy Solar, we decided to max out the roof area this year with another round of panel installations. The team, including Brandon and Anton, plus expert installers Adrian, Dane, and Ethan, were all super-responsive, enthusiastic about our project, and did excellent work. We can't think of a single thing that could have gone better -- this organization is first-rate. Highly recommended!

Avoid All Energy Solar - Here's Why

I’m flipping the script on this review and starting with the conclusion: Avoid All Energy Solar. There are better companies out there—companies that will likely care about your home and the safety of your family. If that piques your curiosity, read on. I’ve been a customer of All Energy Solar for nearly a decade and am a committed advocate of solar energy. I’ve invested approximately $65,000 through them: a 10.4 kW ground-mounted solar array and, more recently, two Tesla Powerwall 3 batteries. The technology itself performs well. I now have energy independence and no longer worry about grid outages. But the company’s service has gone so far downhill I can't see it anymore. During the Powerwall installation, their crew caused visible damage to the interior of my home—damage that was never acknowledged, let alone repaired. More troubling, I received no operational documentation, no explanation of how the backup system functions, and no safety guidance. Even basic electronics come with warnings and instructions. Here, I was left to figure out a high-voltage, whole-house backup system on my own. That’s irresponsible. When I raised these concerns, I was met first with deflection, then silence. Apologies were scripted. Explanations were vague. The damage remained. The documentation never came. And still—nothing on safety. It doesn’t feel like a professional service. It feels like abandonment: We’ve got your money—now we don’t care. That’s not acceptable from any company, much less one installing a powerful, complex electrical system inside someone’s home.

We had an 8.74 kW solar system installed this year by All Energy Solar. We could not have had a better experience. They kept us up to date with each step of the process, called us at regular intervals and followed each call up with an email summarizing our phone conversation. They handled all permitting and coordinated things with the utility company. The entire project went extremely well with no surprises. Everyone we dealt with was friendly and informative, answering all of our questions as the process unfolded. We'd like to mention that our Project Coordinator, Sierra Thompson, was particularly helpful and excellent to work with. Her attentiveness and thoroughness in managing our project was greatly appreciated. She was very well organized and responded to all our concerns /questions clearly. We felt we were well taken care of throughout the entire process. We also had a great installation/electrical team to work with. This was the WI-02 team out of Madison. Kole and Ramon and their team were very professional and nice to work with. Thanks to All Solar Energy for making this happen for us!

Original Install & Repair / Re-Install After Storm Damage

The team at All Energy Solar did a great job with the original install of the PV array on my garage in 2022. In August of 2024 a storm caused a tree branch to land on the garage roof including the PV array, damaging both. All Energy did a great job again working with my insurance company for the full repair including the roof repair, shingle replacement, aluminum gutter replacement with hand mitered corners, and PV array removal and re-installation. They put in the extra effort to match a custom paint color of my trim and matched flashing profiles where needed. I do not have the names of the original installers, but big shout out to Pete, Dave, Joseph, Jason, Pedro and Anton who were all the most involved with all things related to the storm repair.

Roof top panels, Telsa Battery Wall 3 and Span Panel

The crew showed up when they said they would, and worked hard through hot and humid summer weather. The work was done in an efficient and professional manner with the team communicating the steps for us. The Master Electrician Dave, made sure we knew what he was doing and that we were understanding the impacts and processes. The Crew Lead Gabe, made sure the rooftop panels were installed and hooked up also keeping us informed of the process.

Poor Customer Service recommend seeking another compnay

After 2 years and watching the neighbors have solar installed and hooked up to the grid before All Solar got things moving. All Solar finally got permits moving. In the mean time was getting calls from previous companies I got designs from. Three friends have had solar installed by 3 different companies in different parts of MN. One being All Solar. I picked the wrong one. Should have went with another solar company. After 2 years of delay due to energy company, All Solar wanted to go with original design despite technology upgrades. Get sent invoice after invoice for a design that hadn't been signed off. Hard to reach them on the phone and if you get a return call always seemed to be someone different. Some emails went weeks with no response or not responded to at all. These systems are expensive even on small residential builds. My personal recommendation is to go with another company. Was extremely unimpressed with All Solar. Paid out the contract no way I was going to trust them with an install of a system or relay on them for warranty coverage.

Never Trust Anything They Say

The sales process was great. The installation was hit with delays, the scope of work changed, and the array was modified. Service is hard to get a hold of, and panels were down for weeks. Scheduled visits were missed, and communication is terrible. I am hiring another company to review their work now.

Excellence

The guys were wonderful, on time, explained everything fully and had to work in an area where we had 4 ft sunflowers growing, one got ruined, expectedly. But the others had been leaning for a couple weeks and to my surprise the guys zip tied them to a rod to support them all! It was the cherry on top :)

All Energy helped us hone in on the best solar array for our needs.

Enlighten

My enlighten keeps crashing. The people that come to fix it are great the equipment (enlighten) sucks. I gave it a high rating because of the people.

Excited and Pleased

All Energy Solar communicated clearly and consistently throughout the project process. The product they use has great reviews (I did independent research) with a long warrantee. I am pleased with the entire decision and process with them, have zero buyers' remorse, and am happily making green energy with value added to my property, and prospects for personal financial gain down the line.

Good Experience & solid installation

I generally had a good experience with All Energy installing a residential solar panel system. There was a long wait period before they could schedule the work in. However, when that started the actual installation and commissioning was as fast as it can get. There were no issues with town inspectors and the service provider. They are easy to get a hold of and kept me in the loop of project status. It has been 5 months and there has been only 1 issue with metering the consumption in the house but they fixed it with in several days. They are expensive on per kW basis but the service is very good.

Solar battery addition - great experience

Had 3 solar batteries added to our solar system. Carlo from All Energy Solar was our project manager and always kept us updated with each phase of the project. Tony headed the installation of the batteries. The installation crew did great work. The entire team answered all of our questions. All Energy Solar also provided the installation of the fireproof room the batteries reside in. The project was completed on time and we couldn’t be happier with the results. The transition from the power grid to the battery system is seamless.

Do not use this company if you expect any service

I had my enphase system go out. All Energy said it would be 2-3 weeks to fix. 2 months later they finally came out. The guy who was here was more interested in vaping than looking at the system. He did put in the new part but when I told him it wasn't working he said it only needed time and that if it didn't work Enphase would update the software. The next day called Enphase and they said the guy had not finished setting up the new part and they couldn't do anything. I called All Energy to get someone out to finish the work and ended up on hold forever. I finally did talk to someone and asked to have someone come out that next day to finish what they messed up. I was told it would be two weeks even though I might be in hospice then they did not seem to care. Stay away from this company

All Energy staff was excellent to work with.

All Energy Solar review

I am extremely pleased with the entire process of having solar panels installed on my home by All Energy Solar. Communication prior to installation, installation, and post installation support has exceeded my expectations. My initial contact with David D'Onofrio was extremely helpful in guiding me to an appropriate system and at an appropriate price. My project manager, Carlo Maloni, was attentive during and after the permitting and installation process. I especially appreciated Carlo checking in with me every two weeks during the entire project, and I appreciate his quick response whenever I had additional questions or concerns. The installation team were professional and attentive to my needs during the process. There were minor hiccups during the project that were not the fault of All Energy Solar, but Carlo and his team were quick to rectify any issues and fast to put my mind at ease. I measure the success of a project as much by attention to detail and response to concerns as by the final product and All Energy Solar exceeded my expectations in this area as well.

Tesla Powerwall Battery Installation

In 2021 I chose All Energy Solar to install ground mounted solar arrays at our home. That experience was so positive, that when Minnesota rolled out their battery incentive program to help offset the cost of installing battery backup power it was a no-brainer to once again partner with All Energy to make my system complete. Matt and Cory from Battery Crew #3 were simply fantastic. They arrived on a Monday to begin the install and worked diligently to complete installing my two Powerwall 3 units and had them both online by the end of the day Thursday. They arrived promptly every morning and worked throughout the day with very few breaks. Each day when they left my home, there was virtually zero evidence of them being here other than the new equipment I could see was being installed. Great care was taken to clean up all evidence of their work, and equally great care was taken when installing my new equipment. First rate is the only way to describe their compete effort. Once again, All Energy Solar has proved themselves to be the best experience a homeowner could ever have when making your solar dreams become a reality. Lastly, did I mention that since my system was installed back in 2021 I no longer have an electric power bill? Coming out of a Minnesota winter my Xcel credit is exceeding $200 as we head towards the peak of solar production. I anticipate the batteries just added to my existing solar will make that credit grow with the added benefit of being energy independent the next time the power goes out. Thanks again to the entire All Energy crew and my project manager, Paris.

Solar Experience Review

My experience with All Energy Solar has been outstanding from start to finish. Every interaction, from the initial contact to the final installation, was handled with courtesy and professionalism. The project manager and his team kept me well-informed with frequent and timely updates throughout the entire process. The installation crew — “MNCREW07” including Andrew, John, Eric, and Shawn — were highly knowledgeable, courteous, professional, and safety-conscious. They clearly explained each step of the installation and answered all my questions thoroughly and to my satisfaction. I highly recommend this company for anyone considering solar solutions.

Incredibly smooth process from beginning to end

Can we rate them a 6 out of 5 stars? All Energy Solar has been an unexpected pleasure to work with from the first day we learned about our solar options to installation day (we are waiting for inspections and to go-live as I write this). Our sales person, Isaac was informative and quickly turned around the quote and was always responsive. Our project coordinator, Sierra, has kept us informed weekly and ensured we were always aware of status and next steps via email and phone calls. Our onsite evaluator for the design was very friendly and efficient. Lastly, our installation was incredibly smooth. We were fortunate to have Josh and Crew 1 onsite to perform the installation. The entire team was friendly and respectful of our property and incredibly efficient. Josh was a delight – friendly and informative and clearly knows every aspect of the solar installation and usage process. Every time we’d walk out to see the progress, Josh explained what they were doing and why and then also gave us brief educational snippets of information at the same time. Every aspect of the installation was smooth, and they left no evidence that they had been in the yard, in the attic or in the basement, other than the equipment. Everything was neat and tidy and very professionally installed, including the boxes and conduit on the outside of the house. Every single person has provided outstanding, clear communications and every aspect has been professionally handled. We have not had a single snag. We’re very excited for our production date! We are very particular people and would highly recommend All Energy Solar.

Muzzey.t@gmail.com

We are very happy with our new solar system from All Energy. Our questions were answered. The process went smoothly. Communication was clear and consistent..

Battery installation was great!

John and Chris were amazing. They arrived on time, worked full days, and left the locations clean and orderly. They were respectful of my perenial garden as well. (This was on the ground below where the outside boxes needed to be installed.) They even tried to correct a wiring issue that wasn't their problem but that popped up during the install. Once install was completed, they went through the whole system and showed me what was doing what. I love All Energy Solar!!

Excellent Communication, Project Management & True to Their Word

After working with All Energy Solar for four months on design, permitting, and installation, we just turned on the solar panel installation today. Everyone we have interacted with at All Energy Solar has always been forthright, earnest in answering questions, and patient. Their project manager, Carlo Maloni, has done an excellent job communicating with us, explaining in advance all the steps and what will happen when, and regularly checking in. Everything Carlo outlined occurred according to the timelines and expectations set. We are very thankful for their professionalism, especially given the significant investment in a technology with which we had no prior experience. Rich (Massachusetts)

Going Solar with All Energy was the way to go!

I have been looking to go Solar for quite some time (over 8 years). I worked with David D many times during the 8 years and every time I contacted him he was very accommodating. David was AWESOME! I would compare every quote I received from David with more than 5 different installers and All Energy just couldn't be beat. There were 2 other reasons besides price that made All Energy very attractive to me and they were 1) Referrals -I personally knew of a few people that had used All Energy prior to me and they always had glowing reviews/accounts of working with All Energy. 2) Warranty - Many installers in the industry only cover certain items for 10 to 15 years while all of the critical warranties you need are covered for 25 years with All Energy. I recommend looking that fact up before you choose someone other than All-Energy! As a matter of fact, All Energy is the only option! I looked at going solar as an investment. I purchased my solar install rather than leasing because I wanted to reap the rewards financially instead of some installer getting the money. I know it was a fair chunk of money to spend but again I look at it as a 25 year investment. Back to the All Energy installers - The people that showed up to do the actual install were AMAZING. Very experienced and very professional! They never left a mess and made sure at the end of the working day to cover with me what was accomplished and what was still to come. My system was installed in the winter and these guys had to face the extreme cold and brutal conditions with wind, rain and snow. They showed up everyday ready to work! The PM - Carlo M. was FANTASTIC to work with. He called me all the time to tell me how the project was coming along prior to construction, during construction and after the project was completed. Carlo was always a phone call away if I had any questions. I honestly could not have had a better experience than I did with All Energy. Going Solar with All Energy was the way to go! Thank you. Mike H

A worthy investment to offset the costs of running heat pumps

As with any large scale project I can't say it was seamless but overall I enjoyed working with the All Energy team. Mainly due to the scope of my property, trees, etc it took a while to finally come up with the right design and get on the same page but after that it went pretty smooth. I had 27 panels installed, 16 in the back yard and 11 on my roof. I was very pleased with the communication from the project coordinator educating me and keeping me informed along the way. Installation was finished within the time scope promised and again I was very pleased with the work that All Energy did on my property. Trenches had to be dug and it was a bit of a mess but they did a great job cleaning up after themselves and left me with a product that was pleasing to the eye. The last few steps like inspections and getting it turned on seemed to take an eternity but that's fairly typical with any town. The factors that lead me to choose All Energy were the panels themselves, the warranty and the overall price. Seemed to be a very good value versus other companies I went through the process with. My panels have been on for about two months, starting mid-January. Most of the first month was useless with the weather in our area. Now that it's mid-March I'm getting very good results from the panels and it's very easy to follow the production on the app. Lastly I really enjoyed the fact that they do not rent their panels. The only option is to buy them. Other companies I talked to that did both seemed to be a lot more pushy in the sales department and almost made me shy away from the process altogether. If my energy needs were to change again I wouldn't think twice about going through them again.