All Energy Solar

Poor project manager

I signed a contract with AES on 6/19/2025, a contract that stated I would have my solar installed in 90 days. In Sept. thet said they were ready to go and I paid a 70% deposit. Then, AES told me that they had filed a plan that would not pass inspection. They started the process over again. Bottom line: it took 349 days to get my solar installed and 371 days to get the battery working. I missed out on the federal tax credit and my solar cost $10,521 more than thet said it would. AES made a mistake and I paid the price.

Signed a contract (90 day installation) on 6/19/2025. Project manager kept us in the dark through the process and ignored emails and voicemail messages. All energy solar collected a 70% deposit in Sept 2025, then discovered that they had filed a plan that would NOT pass inspection. Started the process over. Installation began on 5/22/2026. It took 349 days for our panels to be operational and 371 days for our battery to be operational. All Energy Solar reluctantly gave us a discount for having taken so long, but missing the federal tax creditg meant that our system cost us $10,521 more than we were told. All Energy Solar made a mistake, we paid the price. We deeply regret that we didn't choose a reputable company.

Avoid All Energy Solar - Here's Why

I’m flipping the script on this review and starting with the conclusion: Avoid All Energy Solar. There are better companies out there—companies that will likely care about your home and the safety of your family. If that piques your curiosity, read on. I’ve been a customer of All Energy Solar for nearly a decade and am a committed advocate of solar energy. I’ve invested approximately $65,000 through them: a 10.4 kW ground-mounted solar array and, more recently, two Tesla Powerwall 3 batteries. The technology itself performs well. I now have energy independence and no longer worry about grid outages. But the company’s service has gone so far downhill I can't see it anymore. During the Powerwall installation, their crew caused visible damage to the interior of my home—damage that was never acknowledged, let alone repaired. More troubling, I received no operational documentation, no explanation of how the backup system functions, and no safety guidance. Even basic electronics come with warnings and instructions. Here, I was left to figure out a high-voltage, whole-house backup system on my own. That’s irresponsible. When I raised these concerns, I was met first with deflection, then silence. Apologies were scripted. Explanations were vague. The damage remained. The documentation never came. And still—nothing on safety. It doesn’t feel like a professional service. It feels like abandonment: We’ve got your money—now we don’t care. That’s not acceptable from any company, much less one installing a powerful, complex electrical system inside someone’s home.

Poor Customer Service recommend seeking another compnay

After 2 years and watching the neighbors have solar installed and hooked up to the grid before All Solar got things moving. All Solar finally got permits moving. In the mean time was getting calls from previous companies I got designs from. Three friends have had solar installed by 3 different companies in different parts of MN. One being All Solar. I picked the wrong one. Should have went with another solar company. After 2 years of delay due to energy company, All Solar wanted to go with original design despite technology upgrades. Get sent invoice after invoice for a design that hadn't been signed off. Hard to reach them on the phone and if you get a return call always seemed to be someone different. Some emails went weeks with no response or not responded to at all. These systems are expensive even on small residential builds. My personal recommendation is to go with another company. Was extremely unimpressed with All Solar. Paid out the contract no way I was going to trust them with an install of a system or relay on them for warranty coverage.

Do not use this company if you expect any service

I had my enphase system go out. All Energy said it would be 2-3 weeks to fix. 2 months later they finally came out. The guy who was here was more interested in vaping than looking at the system. He did put in the new part but when I told him it wasn't working he said it only needed time and that if it didn't work Enphase would update the software. The next day called Enphase and they said the guy had not finished setting up the new part and they couldn't do anything. I called All Energy to get someone out to finish the work and ended up on hold forever. I finally did talk to someone and asked to have someone come out that next day to finish what they messed up. I was told it would be two weeks even though I might be in hospice then they did not seem to care. Stay away from this company

Beware of High-Pressure Sales Tactics And Unprofessionalism

initially considered working with [Company Name] for my solar installation, as they were one of my top choices. However, after receiving a better quote from another company, I informed the salesperson of my decision. Instead of handling it professionally, the salesperson began bad-mouthing the competitor, which raised red flags and prompted me to seek additional quotes. Ultimately, I chose a different company. After notifying the salesperson of my decision, I received three follow-up emails the same day despite clearly stating that I was moving in another direction. At that point, the repeated messages felt excessive—borderline harassment. While I understand follow-ups are part of sales, this level of persistence was uncomfortable and unprofessional. I urge potential customers to be aware of their aggressive tactics before engaging with this company.

Still don't have a completed system almost a year later.

This has been an abysmal project. We paid in full just about a year ago and we still do not have a connected system! From bogus upcharges to misinformation about our connection with Xcel, to slow and sometimes even no communication for weeks at a time.... Save yourself the misery use literally *any other* local solar provider.

No idea how they get good reviews!

We unfortunately had a very negative experience with All Energy Solar throughout the install and activation of our solar system. I’m frankly at a loss how they have such glowing reviews given we experienced a lack of communication, improper initial installation that resulted in a lengthy delay of interconWe unfortunately had a very negative experience with All Energy Solar throughout the install and activation of our solar system. I’m frankly at a loss how they have such glowing reviews given we experienced a lack of communication, improper initial installation that resulted in a lengthy delay of interconnection, multiple improper repairs of the initial installation failure, failure to provide our warranty documents, and just a complete lack of good faith effort to identify, correct, and prioritize their errors as they occurred. For brevity, I’m only going to describe a few of the larger issues, but I also have plenty of documentation from emails, phone records and voicemails, showing numerous smaller issues occurring throughout the entire process. 1. Our system was improperly installed and failed its interconnection test with Xcel. This caused a 3-week delay in activation. They said they fixed it that day but no one could tell me what they changed… 2. …So I had to repeatedly ask our project manager to send someone out to make sure it was fixed. They sent an electrician on the morning of our 2nd test. He spent 4 hours working on it. It passed but… 3. …1/2 of our panels were not working at, and after, the time of the interconnection test. I discovered this the next morning when we weren’t generating our expected power. 4. Upon notification of our system problem, our project manager said they’d send someone “in a few days” to look at it. Really? After multiple installation errors by All Energy Solar it still was not a priority to fix. I had to track down a manager in their service department who did prioritize checking it out. Turned out the last electrician left a fuse out of the non-functional string. I hope our interconnection pass was legitimate, but I really have no way of knowing. 5. Our closeout meeting was never scheduled. I had to call and email to get it scheduled. At our closeout meeting I was told our warranty documentation would be emailed shortly. It’s a month later, I’ve asked for it twice and it still hasn’t arrived. 6. We were billed for equipment that was not needed. To All Energy’s credit they did notify me of the error, but it 6 weeks and multiple phone calls to actually get the money returned. Twice we were told it was in the mail only to have it not arrive because it had not actually been sent yet. I’m leaving out other details on scheduling errors, general lack of communication on everything, and other more minor but still concerning events that occurred. I was left with the feeling that they do not pay any attention to details, do not have any desire to proactively fix their errors, I have no faith in the quality of the install, and in general they were extremely frustrating and disappointing to work with. Consider yourself warned. I wish we had been before signing a contract with them.

service insufficient and problems with inverters

We have now the solar panels for 2 years installed and have constantly problems with one of the inverters constantly failing (3 times now in the last 2 months!). Takes too long for the company to respond and the faulty converter is not replaced. Moreover, after I have 3 months in winter without any energy production and I want to discuss options I don't get any decent answer and there is no interest to improve the system. How can a solar system be efficient if 3 month in the year there is no energy production. I would NOT recommend this company. I hope that I can write in future a better review, but I am not very confident. Until now very disappointing experience.

Zero help over a month now

Our inverter has not been working for atleast 1 to 2 months now causing us to have outrageous electricity bills. For over a month now, we've called numerous times weekly and each time we get zero solutions or any type of progress to send a tech out to fix it. We cannot reach a tech so we chose other options to get a person on the phone and there's NEVER a manager available to speak to about it and the one gentlemen, who was cordial atleast, states he'll leave a note in our folder. That is clearly not a solution and we're still getting screwed because of their lack of anything being done. Not to mention weve owned this home going on 4.5 months and they STILL have it under the previous owner which weve corrected several times already. This is absolutely unacceptable and beyond ridiculous. We will be seeking a professional and reliable company if this isn't remedied asap.

worst company ever

had them installed in 2018 it was a nightmare. now trying to have follow up service is completely a joke. you can leave as many messages as you want i have tried. after you sign first contract they drop you. off to the next .customer service is not there!!!! find a better company that will give customer service anyone but all energy solar

Alert

They SUCk!! Do not give them any money up front. Paid out money , paying for loan for 5 month and not one panel on my roof yet!!!