Erik | Orlando, Florida | 10/22/2022
10/2022: Just had an 11.6kW system installed in Orlando by Solar Source. They were not the most competitive price but I am happy I chose them. Like all large, expensive projects there were hiccups along the way but Solar Source was always on top of it. Mustafa was my sales rep and he was great. Very knowledgeably. He constantly checked in with me throughout the process and was available 24/7 it seemed. Once my system was installed I called with a question about the app, the service dept took my call right away and fixed everything within the hour. From my experience they are very responsive and customer focused. Process took 3 months but much of that was waiting on specific panels they were nice enough to special order for me. Overall I highly recommend Solar Source. If I ever move or need more panels I will definitely be using them again.
David W | Orlando, Florida | 10/21/2022
Absolutely Terrific Service
These guys are simply amazing! I worked mostly with Mustafa and Cassidy from Solar Source. Right from the very beginning, communication with them and the company was top-notch. I always got a swift response to emails, phone calls, and texts. My installation was very complex, as it was an upgrade to an existing system, doubled the size of the array, added two new inverters, two batteries, an EV charger, and enabled enhanced system monitoring. The team did an amazing job and I was always kept well-informed of their progress on the installation and configuration. The complexity of my system made it so that the team had to come out to my home numerous times and work collaboratively with the manufacturer on my equipment to get it all working exactly the way I was looking for. They were always a pleasure to work with, and even let me know when they detected issues and came out to service the system without me even having to initiate! Our system was put in just before hurricane Ian came through. The storm damaged two of the panels, and the company came out to replace the damaged panels first thing on the Monday morning following the storm. No questions asked, no issues or challenges, they simply came and took care of it! Solar Source offers truly amazing service, which is remarkable in this day and age. I could not be happier!
Doris | Deltona, Florida | 08/25/2022
Extremely happy with solar source
Wonderful workmanship, very professional and helpful with everything. Job was done and looks great.
Kyle | Longwood, Florida | 08/16/2022
Excellent
This company has been great from the start. Everything has been seamless. I have been so impressed at the quality and customer service I even referred them to install a system at my in-laws. I highly recommend Solar Source.
Michael H | Winter Springs, Florida | 08/10/2022
10 year PV customer with two installations
I purchased my first set 22 panel PV Solar system (Enphase) from Nick Arcenaux and David Spanier in 2012 (back then the company was called Superior Solar). The entire process from getting a quote, answering all of our questions, purchasing and installing was very professional. Before we went with them I was able to see another companies work in my neighborhood and geez was it ugly. The install at my house looks amazing, everything is water tight, no wires hanging around, the tie into the meter is flawless, and they even spent additional time to route through the attic so that it wouldn’t interfere with my storage space. Over the years since 2012 I have had over 18 service calls. Most were to replace faulty Enphase inverters at no cost to me (covered by warranty). Solar Source made the process easy, just called to report a problem, they confirmed it within seconds, they submit a warrant claim and call you back to schedule a service appointment once the part is received (if they don’t have it already). You can tell they want your solar system to get back to 100% as much as you do. In most cases I didn’t even need to be home for the service appointment since everything is outside which is great. In addition to warranty service calls, I also had Solar Source handle the panels when I needed the shingles on my roof to be replaced. They removed the panels, placed them in my garage and then re-installed them once the roof was completed. I trust Solar Source, I recommend Solar Source to my neighbors, friends and family, I even tell sales people from other solar companies that knock on my door (Yes they still do) about Solar Source. I have shown others in my area my install at my house. This is why I purchased a second system (Solar Edge) of 20 panels in 2020. Now I am net zero. With this new system I did have to get the inverter replaced, which I followed the previously mentioned process and just like that, a 30 minute swap out fixed my issue. No cost to me. It’s great to know they are there for the customer well after your purchase, year after year, and not going anywhere. Thanks Solar Source!
Denise wilson | Titusville, Florida | 08/09/2022
Installation
The crew was professional, courteous, and very well knowledged. The kept us informed of progress and they were mindful of our time. An overall great experience.
elaine | Saint Petersburg, Florida | 08/01/2022
I purchased my solar panels from Solar Source thru a local co-op (St Pete co-op). I think that made things a lot easier. The price negotiations, loans, etc, were handled thru the co-op. Solar Source explained things clearly, helped me choose the right array for my needs and since installation their customer service has been excellent. (They even answer the phone!)
Michael Rohrbacher | Sorrento, Florida | 07/22/2022
Exceptional service and communication
Nick, Lindsay, Jake, Richard, Ryan and everyone else I did not see made the impossible, possible. They went above and beyond to ensure I was happy. They got me thru a HOA and a difficult utility. I will be thankful for the savings now and 20 years from now. This is my third job with Solar Source aka superior solar. So thankful.
Robert | Oldsmar, Florida | 07/20/2022
Everything from the initial visit and proposal to the finished installation was great. Would recommend Solar Source to anyone needing solar pool panels or any of their other products.
Mike W | Lakeland, Florida | 06/29/2022
Everything went according to schedule and the installers were all very professional. There was a minor issue with the solar system, nothing to keep it from working, and the follow up was done in a very timely manner. I highly recommend this company.
