A1A Solar Contracting, Inc

Jerome called me to say the panels were not sending data. He walked me through resetting the system and now everything is running and sending data properly. I did know it wasn’t working properly so I was glad A1ASolar was on top of it. Jerome was very clear in how to reset and followed back up in 10 minutes to let me know everything was good. Thanks, Dave Wurm

We have had our solar panels for a few years now & it has been a nightmare. Our JEA bill is always through the roof & we are not getting any relief from having solar panels. We were severely mislead from the start about going this route. We have nothing but regrets & cannot confidently say we recommend getting these installed & dealing with them.

Contacted A1A to fix a problem with a panel that the original installer messed up. I was assisted by Moises who provided excellent customer service and was very helpful addressing my issue. I would recommend A1A to everyone

I so appreciated Jerome’s perseverance on the issue and he fixed the problem when no one else could. Thanks Jerome.

Second time this same crew (Carlos and Nate) has worked at my house in the last year. First was an EV charger and now Tesla Powerwall batteries. They are competent and professional, patiently explaining everything. Jay has been very responsive every time I contact A1A and has followed up after each job.

I just had four of the optmizers replaced and now all 26 panels are generating once more. Thanks to the crew and to Moises the representative who checks up on the power panels from time to time. He advised me of the failing panels and set everything in motion to have the work done.All in all it was a great experience.

Moises gave good advice about how to handle a problem with my solar panels. I’m looking forward to working with him again in May!

Moises Belocura was very delightful to speak with and helpful in all aspects of the change over of ownership for us to our new home with solar power!

I was contacted by A1A Solar to discuss a system upgrade prior to the Federal Tax break going away. Jay provided an explanation of cost and benefits to switching to Tesla Inverters. Within a week financing was set up and the installation complete. The customer service at A1A is above reproach and they will keep my business as a result of their timeliness and efficient troubleshooting to keep my system online.

Jay is an excellent service advisor he explain to what was going and what is the best way to resolve the issue I would recommend his advice to anyone

A1A Solar installed my solar & battery system a few years ago and today they got my an EV charger installed in record time. The whole team was amazing to work with and I can’t recommend them enough. Thanks Nick, Carlos, Byron, Nate, and Cliff! Super excited to be able to charge the new EV from home!!!

recently encountered significant issues with my solar energy system installed by A1A Solar, particularly with the Envoy component, which serves as the communication and control center for my PV system. Despite the initial promise of a high-quality, long-lasting solar solution, I have faced unexpected challenges that have left me disappointed. First and foremost, my Envoy unit malfunctioned, resulting in a substantial loss of solar energy production. This not only impacted my energy savings but also compromised the efficiency of my entire system. While A1A Solar's representative, Jenny, was responsive and explained that the Envoy needed to be replaced, I was taken aback by the additional costs associated with this replacement. At the time of installation, there was no mention or written information indicating that future upgrades or replacements would incur extra charges. This lack of prior notification is concerning, especially given the significant investment I made in this system. Additionally, I have not received clear communication on how the lost solar energy production will be addressed or compensated. The unexpected costs, coupled with the loss of energy production, have left me feeling frustrated and undervalued as a customer. While I appreciate the initial service and support provided by A1A Solar, I believe that greater transparency and better customer care are essential for maintaining trust and satisfaction. I hope that A1A Solar will take these concerns seriously and work towards providing a fair and reasonable resolution. Overall, my experience with A1A Solar has been mixed. While the initial installation and performance were satisfactory, the recent issues and unexpected costs have overshadowed the positive aspects. I hope to see improvements in communication and customer support in the future. Update 06-17-2024 Thank you for your response. While I appreciate your willingness to address my concerns, I am still awaiting concrete actions and solutions to resolve the issues with my Envoy unit and the unexpected costs associated with its replacement. The loss of solar energy production has had a significant impact on my energy savings and overall system efficiency, which needs to be urgently addressed. I look forward to a prompt and satisfactory resolution to these matters and hope that A1A Solar will take the necessary steps to restore my trust in their service.

I was looking for a solar repair company. I came across A1A Solar and gave them a call. Robin was so helpful and informative. I had a solar system installed by Daybreak Solar 4-5 years ago. Never had a problem with them. I noticed water marks on the ceiling in my kitchen, master bedroom and master bath. Robin sent Nathanial, Bryon and Adan over to the house to find out where the problem was. They found out there was improper installation on where the tracks were installed to the house (roof). Did not even take a day to fix. The very next day, it rain! No leaks, so far. Rose gave me a call the next and we settle. I will definitely use their services again and I'll gladly refer their services if any asks. Kudos to the whole team! Thank you on a job well done and appreciated.

Jay was outstanding contacting me about my Tesla power wall that was having an issue that he discovered by monitoring my system. He took care of all the warranty information required to have my Tesla power wall replaced. Nick arrived at my house and was extremely professional discussing what he would be doing with the equipment that needed warranty work completed. Before I even realized it Nick had replaced my Tesla power wall and had my system back up and running. Outstanding service from both Jay and Nick representing A1A solar. I will always recommend them for installation of a new system or warranty repairs.

A1A Solar was instrumental in getting us to our goal of having solar power generation. This was an easy project for me, as the client, since A1A Solar handled everything from planning and permitting to installation. My to-do list was not increased due to this project, and the solar panels were installed quickly and easily.

Jay was very helpful to me with my A1A solar system monitoring issues

We moved into the Fernandina Beach area in July 2022. We were in communication with several solar installers. After contacting A1A we met with Sean Smith (Senior Solar Consultant). Sean walked us thru the process, explaining in detail the advantages of going Solar. His confidence, friendliness, and overall expertise on the subject convinced both my wife and I to go with A1A. The installation went as planned, with a minor issue discovered at the final walk thru however Sean made sure it was followed up on making this a happy ending review! I recommend this company for anyone looking to have Solar energy panels installed.

I have had my system installed now for about 1 and a half years. No issues with the system and we have had power outages and I never knew. Sean was very helpful in getting the system I wanted. I have a neighbor that installed a solar system with another company and he has had nothing but problems.

Wholly recommend A1A Solar! Sean Smith as sales rep top notch…….A1A installed system on house to achieve energy independence. Contemplating solar??..then call Sean Smith & A1A Solar!

If anyone out there is considering getting Solar for their home, don’t hesitate and give A1A Solar Contracting a call now! I would give A1A Solar Contracting 10 stars if I could but the system limited me to only 5. I had an excellent experience with having A1A Solar Contracting install my Tesla solar system on my house. It all started with Chris G. coming by the house; he was very professional and was not a pushy salesman. He provided a very informative presentational of my proposed solar system, the benefits, with sound recommendations based on my needs and goals for renewable energy. He took the time to answer all my questions thoroughly and stayed in contact with me throughout the entire process. Ellen C., Angie R., Virginia J., John C., and Cliff L. did an excellent job of designing my Tesla Solar system. Use of the Bodhi App made it so easy to keep track of the entire process and progress of my project. It also served as a one-stop shop to communicate with everyone as well. They took care of all the essential behind-the-scenes paperwork with the engineering, drawings, county permits and net metering documentation with FPL. Once the work started, A1A Solar sent out a team of expert technicians. Nick, Carlos, Warren, Nate, and Josh came out and did a beautiful job of installing my 65 panels, 6 Tesla Powerwalls (4 Powerwall + and 2 Powerwall II) and 2 Gateway 2’s. The installation of all the equipment was clean and very impressive. They connected my system to my Tesla App without any issue. Nick, Carlos, Warren, Nate, and Josh worked fast and efficient; I definitely appreciated the fact that they took the time to explain everything that they were doing with daily onsite updates. With the complexity of my system, it took multiple trips to get everything set to perfection. The technicians did a thorough job of ensuring that everything was configured and operating at peak performance. Thanks John, Nick and Carlos for coming out that last day for everything that you did, it was great having you out here. Pete, I wanted to thank you for coming out and taking the time to introduce yourself. I can see the pride that you have in your team and your company. I truly appreciate everything your team has done and we are 110% satisfied with everything. Like I mentioned before, the installation is impressive and worth every penny. I’ve already spoken to a lot of my neighbors and gave them your business cards; if they are smart, they’ll call you soon. Thanks again, Tony P.

I worked with both Jay and rose and they were both very professional.

Jay and Jenny.. Very patient . Fixed everything Thank you

Nick, carlos and nate were assume. thanks guys

Jayson my service rep at A1A was fantastic! He was very responsive and willing to dig in to help figure out why I was experiencing panel breakdown issues and get them resolved for me. I highly recommend asking for him next time you have a service repair issue at A1A.

I just used A1A Solar again to do electrical work for a hot tub installation. As usual, the process was smooth and professional and Nick, Carlos, Josh and Nate even came on a Saturday to ensure it was complete for my delivery date. I am so grateful to have found this company and highly recommend them.

A1A Solar just finished installing my system about a week ago. Overall, I was delighted with the process and the company. The salesperson came well-prepared, listened, and understood my needs. He did not try to "upsell" but offered a sensible solution in line with what I wanted. The planning process was very thorough. My location and the type/age of the house required some special considerations. A1A was very thorough in planning the system, had the engineer and the installers/electricians inspect the site, and patiently followed all the city permitting requirements with minimum work from my end. The installation went smoothly, and some minor issues were immediately addressed. A1A stuck to its initial quote down to the cent, even though some unique challenges required some redesigns. The system appears to function and perform as promised a week into producing power. A1A was not the cheapest bidder, but by far the most competent, and I am glad I selected them. The original schedule was not quite kept, but this was partly due to city permitting delays.

My Solar system went out several weeks ago. I hire A1A Solar to come out and fix my system. Throughout the process I had 5 of their installers come out. They were Nick, Carlos, Warren, Josh and Nate. These men were absolutely incredible. They would not stop until they found the issue and solved it. It ended up being an issue from the original installers and the wiring. Many different issues that could have caused our house to burn down if left unfound. The company in a whole has been amazing to deal with. I would recommend this company to anyone. Very knowledgeable and very kind. Answered any questions I had and now I have a much better understanding of my system. Thank you all very much.

A1A Solar is a great local company. They have their own installers, not subbed out. So quality and customer satisfaction is ensured from Pre-sale answering all my questions (Sean Smith), to back office folks with the estimates and financing, the Hybrid Water Heater Installation, the New Electrical Panel Upgrade (Tim), and great communication throughout rest of the process. They beat out a few of the other solar companies by a good margin, and it was not a high-pressure sale either which I liked. Their sales team have been in the business for a while. The best part is their own installation team (Nick, Carlos, Warren, Josh, and Nate). These guys worked hard, were on time, dealt with the rain slowing things down a bit and the heat. All their equipment and vehicles are top notch professional looking, they even have two electric commercial work vans that was neat to see parked in front of my house. The panels are fantastic, and the installation looks so good on the side of the house, especially the Tesla boxes, very sharp. The value of my home went up, and we have the benefit of having a fixed cost for power until my system is paid off, then its FREE! I want to get the battery setup next year for sure for a complete power solution. Gotta have this, especially for the Florida storms and outages.

Was contacted about 20 days ago that my system was not producing power by Jayson Indino. He inform me that they would need to repair the system. As of today 7/10/23 they did a firmware update and now my system show that it is producing more power. This is the reason why I partnered with A1A solar, the service after the sale. My sales person Chris Gallentien show me that they have strong partnerships with other companies in the solar industry to install and service my solar system. Excellent work Thank you so much Chris, Jay, and A1A Solar

A1A Solar took over for the contractor that installed our system. The previous company went out of business as many of them do. Since then, A1A Solar has helped us maintain and repair issues that we have had with our system (55 panels/2 inverters). They have been responsive and do High quality work. The roof crew did an Amazing job and were very respectful! Jay (technician) did a great job communicating and scheduling our work to be done. I would say A1A Solar is the Best in the business!! Highly recommend

Thank you Jay. Replacing 2nd microinverterin about 3 or 4 months. Looking forward to new micro inverter and increased output.

Jay was amazing, he had my system back up and running within 20 minutes. And it was all done over the phone. He was very knowledgeable about the issues I was having. Great Job!!!

Thanks to an A1A install of a generator and battery in 2019, and subsequent fix in Jun 2021 after a 60amp junction box shorted out and melted wires and a relay, the company is now saying they did not install the junction box after the box failed again. The junction box was on single line drawing, attached to their permit, and a huge placard on the box itself with A1A name and contact information. After pointing this out to their “Support Specialist,” that has no idea what is going on, I have heard nothing since Friday. A1A’s “support specialist” diagnosed the problem over the phone and now wants $450 for the visit with an additional $200 per hour if the fix goes beyond an hour. The company “fixed” the issue in 2019, but did not fix it correctly or even try to figure out why the wires shorted out and melted a relay. My system has been shutoff since 31 May 2023. If you want Solar that actually works and probably won’t cause your house to catch fire, go with a different company.

Jenny from A1A solar offered great advice and service

I'm grateful for the exceptional work done by the crew (Nick, Josh, Warren, and Nate) who installed my solar batteries and additional panels today. They were extremely polite, knowledgeable, and took the time to educate me about the entire installation process, providing me with insightful explanations and demonstrating how to use the apps. The level of professionalism and care they demonstrated in their work was impressive. I couldn't be happier with my experience with A1A Solar and would highly recommend them to anyone interested in making their home more energy-efficient.

Yesterday, Jayson was the utmost professional. For a long period of time, my Enphase system was not connecting to my home Wi-Fi, so he was quite patient enough in providing his technical assistance which resulted in successfully reestablishing Internet connectivity. Keep up the outstanding work, Jayson!

I just had 30 panels and two Tesla powerwalls installed and it was an excellent experience. They actually got to my project about 2-3 weeks earlier than expected. Warren, Josh, Nate and CJ were all so nice, competent and hard working. They were very patient in explaining everything to me and the final inspection went well. I will absolutely use them again for any work I need in the future!

A1A Solar Contracting out of Jacksonville, FL recently completed a solar project on my house to include installation QCell Panels and Tesla Powerwalls. I can't be happier! From contracting to installation, the process was seamless and simple. Chris, the Sales Manager, came to my house where we sat down and developed my personalized solar project and answered all questions. He took the time to run through different scenarios I had, and we put together a proposal that fit my exact needs and specifications. Within the hour, I had my custom proposal in my hands and was ready to commit. From there Virgina, the Permitting Specialist, took care all of the city/county and HOA permits. Extremely easy on my part. I only had to send her a couple of papers and she did the rest. After the permitting process was complete, installation was scheduled shortly thereafter. Nate, CJ, and Alejandro installed the panels flawlessly and Nick and Carlos were the electricians that completed the electrical work to perfection. The entire install team was amazing, and the final completed project was sharp and stunningly beautiful. No corners were cut, nor were any steps skipped. The install team took the extra time needed to address all of the fine details in their work to include caulking the celling where the electrical wires went into the roof and removing even the smallest wire that was on the ground after the work was completed. Overall, if I would give them 10-stars I could, but since the rating only goes to 5 stars, 5 superstars it is. Without a doubt, I would highly, highly recommend A1A Solar Contracting to anyone in the market for Solar as I know you won't be disappointed! With that said, I'd like to give a big shout out to the entire A1A Solar Team and thank you for all the hard work you all did on my solar project! I can't be happier with my choice and I'm grateful I trusted you all with my Solar needs!

Tim and Alejandro were fantastic! They arrived by 10am and let me know they needed access to the attic. They were done by 3pm. They cleaned up after themselves. Installed the system to code. Tim explained how it all works. The guys were friendly and they were excited for us to have our solar installed. Went an extra step with the meter by adding tape to let us know when the meter gets switched out. Thank you!!! A1A Solar has been a very good experience.

After nearly a year, my system is finally working as advertised. During this past year Generac identified that one of their solar panel parts was defective and needed to be replaced. Those replacement parts were finally made available and installed in my system in early December. I cannot fault A1A Solar for installing the faulty parts so I am changing the previous rating to 3-stars. IF you plan to go solar, which I still believe in, and you contract with this company I have a couple of recommendations. First, be proactive in learning about the system you order and don't be afraid to contact the manufacturer (in my case Generac) with questions. If you have an issue with your system, stay in touch with the contractor until it is resolved. The company owes you that until the system operates as advertised. A1A still needs to work on their communication with the customer.

Just got done with their "salesperson" "Jayson" who knew nothing about solar and wasted my time. Turns out he was in the Philippines. This "local" company could only provide a salesperson who they contract with on the other side of the plant. The presentation was copied from other solar proposals I had received. It was clear this company is not serious.

First - A1A Solar did a great job! Project description: This was a rather complex project. It involved 3 phases: - Moving of 33 existing solar panels (originally from a different installer) from the garage roof to the roof of the main house, - Re-construction of major parts of the garage roof (not solar related), - Installation of 15 additional solar panels on the newly built garage roof, and 2 additional Tesla PowerWalls. This was not your every-day install. Still, they worked with me through the planning process and I was confident this will be a success. The planning started in February 2022, and after permitting and scheduling, the 1st phase started in May. The crew showed up with 3 trucks and a lift, and quickly went to work. It took them 3 1/2 days to move 33 existing panels from the garage roof to the roof of the main house. Even though the system was originally installed by someone else, they brought it back to live. Two inverters did not respond - but the crew came back and fixed a faulty connection. The garage roof reconstruction took place in June / July, by a 3rd party. The new install happened in August and took 3 days, plus a few hours re-work since some electrical parts were not immediately available. The system went live yesterday and is working perfectly. The crew came across as very competent and professional; and they really seem to be enthusiastic about Solar! The work was of top quality. I would recommend A1A Solar any time. Also, if something should go wrong, I'm confident A1A Solar will come out and fix things quickly. So I want to say thanks to Sean for planning and consulting, and especially to the install crew Bobby, Tim, Warren, Ben and Josh for a job well done. Also, last not lease I want to thank Angie from billing for prompt responses, and Sierra from planning and scheduling, for being patient with me. Thanks again, all the best, Mike

I got a request for some solar panel documents from my Home Owner's Insurance provider, and I reached out to A1A Solar Customer support for assistance with tracking down the documents. Virginia Jada was the permit specialist who helped me out, and she did a fantastic job. Virginia got me all of the documents that I needed, and even helped me to submit a transfer document that I didn't know about. With Customer Service as good as Virginia Jada's I would happily go to A1A Solar with all of my solar panel energy related needs. Thanks for all of your help Virginia, keep up the amazing work!!

They sent over a crew(Warren Davis, Ben Best, Josh Clark, Nate & Tim S.) that were very knowledgeable & passionate about the work that they do. All throughout the install, they always took that extra step to make sure their work look clean. For example, when they had to run an electrical conduit from my 2nd story roof to my electrical box below, they made sure to run it right beside the rain gutter opposite the street to make sure people from the road do not see the conduit running down the wall to give a cleaner look. They did little things like this all throughout the installation always careful to take the aesthetics into consideration even if they had to go that extra step. I also cannot say enough about the team(Cliff Little, Ellen Castle, Sierra Branch, and Virginia Jada), that worked behind the desk, always keeping me updated and were quick to address any request I made or concerns I had. Last but not least, I would like to thank the owner himself (Mr. Pete Wilking; who I mistook for a solar salesman.....lol! Sorry about that) for coming out to my home to make sure the job was done correctly.

Shout out to Ben Best for his knowledge and willingness to show me how to do what he did. Thank you, Ben!

A1A has been amazing during this install process. Great communication through emails and calls when needed. They answered every question I had. Bobby Sligh and Ben Best have gone above and beyond. Everything was installed the way I wanted. Super clean, no roof penetrations just the tracks. Amazing work. Definitely coming back to them for any upgrades to the system. Thank you guys for making the process easy and affordable. A+. Highly recommended.

Warren Davis and Bobby Sligh did a great job on the setting up the system. They provided outstanding communication in explaining the both the installation process and how it functioned.

Mr. Bobby Sligh & Mr. Tim Stalnaker did a great job repairing my system. While Ms. Sierra Branch did a great job monitoring the production from the office. They are gems! Thank you.

It took 6 months to get going - something about permits - but once they started work 22 panels were installed on our tile roof, an inverter in the garage and all the wiring was done in a day and a half. The crew was great - Bobby Sligh, Warren Davis, Ben Best and Josh Clark. Bobby even set up our electric box for the coming induction range and electric vehicle.

The installers were veery polite, worked hard, and very clean. They also worked very well with each other. They answered all my questions and were very helpful. Great job guys. Doug Clark