CC | Fernandina Beach, Florida | 01/29/2026
Solar panels not connected to the Enphase App
I so appreciated Jerome’s perseverance on the issue and he fixed the problem when no one else could. Thanks Jerome.
Carl Milazz | Brunswick, Georgia | 01/23/2026
Second time this same crew (Carlos and Nate) has worked at my house in the last year. First was an EV charger and now Tesla Powerwall batteries. They are competent and professional, patiently explaining everything. Jay has been very responsive every time I contact A1A and has followed up after each job.
Brian | Jacksonville, Florida | 11/24/2025
Replacement Optimizers to the rescue
I just had four of the optmizers replaced and now all 26 panels are generating once more. Thanks to the crew and to Moises the representative who checks up on the power panels from time to time. He advised me of the failing panels and set everything in motion to have the work done.All in all it was a great experience.
Mike Fenton | Saint Simons Island, Georgia | 10/16/2025
Advice provided
Moises gave good advice about how to handle a problem with my solar panels. I’m looking forward to working with him again in May!
Bret Campbell | Fernandina Beach, Florida | 07/30/2025
Moises Belocura was very delightful to speak with and helpful in all aspects of the change over of ownership for us to our new home with solar power!
Laurie | Fleming Island, Florida | 07/16/2025
System Upgrade
I was contacted by A1A Solar to discuss a system upgrade prior to the Federal Tax break going away. Jay provided an explanation of cost and benefits to switching to Tesla Inverters. Within a week financing was set up and the installation complete. The customer service at A1A is above reproach and they will keep my business as a result of their timeliness and efficient troubleshooting to keep my system online.
Vivian Haigler | Jacksonville, Florida | 02/10/2025
Service
Jay is an excellent service advisor he explain to what was going and what is the best way to resolve the issue I would recommend his advice to anyone
Shellie | Jacksonville, Florida | 07/09/2024
New EV charger up and running!
A1A Solar installed my solar & battery system a few years ago and today they got my an EV charger installed in record time. The whole team was amazing to work with and I can’t recommend them enough. Thanks Nick, Carlos, Byron, Nate, and Cliff! Super excited to be able to charge the new EV from home!!!
Reed | Ponte Vedra, Florida | 06/17/2024
Poor service avoid at all costs
recently encountered significant issues with my solar energy system installed by A1A Solar, particularly with the Envoy component, which serves as the communication and control center for my PV system. Despite the initial promise of a high-quality, long-lasting solar solution, I have faced unexpected challenges that have left me disappointed. First and foremost, my Envoy unit malfunctioned, resulting in a substantial loss of solar energy production. This not only impacted my energy savings but also compromised the efficiency of my entire system. While A1A Solar's representative, Jenny, was responsive and explained that the Envoy needed to be replaced, I was taken aback by the additional costs associated with this replacement. At the time of installation, there was no mention or written information indicating that future upgrades or replacements would incur extra charges. This lack of prior notification is concerning, especially given the significant investment I made in this system. Additionally, I have not received clear communication on how the lost solar energy production will be addressed or compensated. The unexpected costs, coupled with the loss of energy production, have left me feeling frustrated and undervalued as a customer. While I appreciate the initial service and support provided by A1A Solar, I believe that greater transparency and better customer care are essential for maintaining trust and satisfaction. I hope that A1A Solar will take these concerns seriously and work towards providing a fair and reasonable resolution. Overall, my experience with A1A Solar has been mixed. While the initial installation and performance were satisfactory, the recent issues and unexpected costs have overshadowed the positive aspects. I hope to see improvements in communication and customer support in the future. Update 06-17-2024 Thank you for your response. While I appreciate your willingness to address my concerns, I am still awaiting concrete actions and solutions to resolve the issues with my Envoy unit and the unexpected costs associated with its replacement. The loss of solar energy production has had a significant impact on my energy savings and overall system efficiency, which needs to be urgently addressed. I look forward to a prompt and satisfactory resolution to these matters and hope that A1A Solar will take the necessary steps to restore my trust in their service.
Gretchen Becker | Jacksonville, Florida | 04/03/2024
Everyone very professional and knowledgeable.
I was looking for a solar repair company. I came across A1A Solar and gave them a call. Robin was so helpful and informative. I had a solar system installed by Daybreak Solar 4-5 years ago. Never had a problem with them. I noticed water marks on the ceiling in my kitchen, master bedroom and master bath. Robin sent Nathanial, Bryon and Adan over to the house to find out where the problem was. They found out there was improper installation on where the tracks were installed to the house (roof). Did not even take a day to fix. The very next day, it rain! No leaks, so far. Rose gave me a call the next and we settle. I will definitely use their services again and I'll gladly refer their services if any asks. Kudos to the whole team! Thank you on a job well done and appreciated.
