Venture Home

Customer Service is the worst I have ever experienced

I had solar panels installed 2 years ago. Since then, the critter guards have fallen off 3 times. The latest time (6 weeks ago), I called the company 3 times to have someone come out and replace them. They no-showed the first 2 scheduled appointments, the third appt was a tech "looking at the type of guards I have and making sure they had the product", the fourth time they came and installed guards that were used, bent, and too tall. They look awful and when I approached the tech before he left to question the work, he said "you'll have to call and make another appointment to have them fixed". I called the VP of Operations and left a message with no response and still have not heard back from the company on when they will be fixed. Do not use this company! Their pricing was similar to others, but the customer service is awful. Go with someone else. They install then disappear.

Excellent communication & Service

From first step to last we were exceeding pleased with the Venture Solar experience. Communication was top-notch and service throughout left us feeling happy we made the switch to solar - specifically with Venture.

Excellent install

Installation done in a very professional and friendly manner

Great experience with welly!

Our experience with Venture was overall a positive one. It took longer than we hoped but that was partly due to harsh winter conditions. Everyone with dealt with a long the way was cordial and professional.

Very satisfied

My experience with venture solar was excellent! They recently installed solar panels on my house and the entire process was smooth from start to finish! Their team provided excellent customer service and support throughout the project. I could not be happier with the service. Highly recommend!

Hello Venture!

Their entire team has been fantastic and the process has been seamless!

A+++ highly recommend!! Easy to work with

Great communication. Answered all of our questions. Overall positive experience.

Venture is amazing

I love the company and everyone is professional and good people the most help

The technician was the best!1

I have serious vision issues that compromises my ability to enter data online, inhibiting my ability to manage emails, addresses, passcodes and other such information. Nat was kind and patient, and she was both helpful and reassuring. She stuck with me through our successful completion of the set-up and on-boarding process. You have no idea how excited my husband and I are that our solar array is installed and working. We are advocates of your company, its equipment, and most important, your people. Thank you so very much. All of this is new in our 19th century neighborhood. We walk up and down in our neighborhood talking about how “dressed up” our house is with its new solar panels. With genuine thanks. Neil O’Farrell

Venture Solar is an excellent company that currently offers the very best solar energy products available. Nat Clermont from the Post-Activation team—who assisted me that day—provided service of exceptional quality. As for the quality of service, I paid a mere $20 every three months. I highly recommend Venture Solar for your solar energy needs.

Venture solar installation

very long process venture should have more knowledgeable about local requirements

Solar installation by Venture

after very high electric bill i decided it was time for solar. Venture made the proposal and it was accepted. The initial installation when smoothly installed very professional. But then the approval process took forever. Various agencies were slow and the local town had many items that I would have thought Venture should be aware of. I had at least 4 visits from the town to finally get approval. The local electric was not that long now finally today working. I will see if this was worth it once i get my electric bill

My initial exposure to Venture Solar was great. The representative was respectful and knowledgeable about solar installation and the onboarding process.

Owner

Awesome service

Post Activation

Venture Solaris an excellent company that currently offers the very best solar energy products available. Nat Clemont from the Post Activation team who assisted me that day provided service of exceptional quality. As for the quality of service, I paid a mere $20 every three months . I highly recommend Venture Solar for your solar energy needs.

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Mathew was great

Very Satisfied

I postponed putting solar panels on my house for many years. I never felt quite right when looking into systems until I met with Venture. They made very clear proposals with projections about how much systems would produce with exact costs for the different options. Everyone involved from sales to installation to customer service was easy to deal with and professional. Welly stood tall amongst the group in spite of her small stature. My system is producing more power than I use and my only regret is not going solar sooner.

Excellent Experience

Timely. Respectful, and diligent service. I recommend using Venture for your solar needs. Max is a great guy.

Enjoy my solar journey

My journey with venture solar was very smooth and promptly, the conversation with Welly was excellent

Efficient, Approachable, Helpful

I worked with Joe McKinnon, who was terrific. He's patient, helpful, willing to answer any questions, and totally straightforward. He was the only person I trusted after talking with like five of these companies. We just got our panels installed (look great! I can't wait for them to be turned on). Throughout, Joe and Venture kept in touch with me, helping me figure things out and explaining everything in understandable language. I was always able to call or text Joe directly to get help or an answer. Based on our contract, we will pay a reasonable amount each month and will likely have almost no charges from PSEG (except for gas for our stove). Since the electricity prices have gone way up, I'm glad to have an affordable alternative and someone I trust to help me figure out the process.

Efficient, helpful, approachable

I worked with Joe McKinnon, who was terrific. He's patient, helpful, willing to answer any questions, and totally straightforward. He was the only person I trusted after talking with like five of these companies. We just got our panels installed (look great! I can't wait for them to be turned on). Throughout, Joe and Venture kept in touch with me, helping me figure things out and explaining everything in understandable language. I was always able to call or text Joe directly to get help or an answer. Based on our contract, we will pay a reasonable amount each month and will likely have almost no charges from PSEG (except for gas for our stove). Since the electricity prices have gone way up, I'm glad to have an affordable alternative and someone I trust to help me figure out the process.

Scam

This sola panel is a scam please do not get solar panel as you will not see a reduction on your electricity