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A very good solar panel installation experience

The solar panel was smoothly installed on my roof yesterday. The overall experience is excellent. The installation people arrived on time. They answered all the question I had. After installation, I did not see any trash left and there was no damage on the roof. There are follow-up in every step. I would recommend venture solar.

Kristopher A is a customer experience specialist. at Venture Solar i contacted him because i need help with an issue with the loan company. He was there with me the whole step of the way. This is what you call elite customer service.

Venture Solar has always addressed to my satisfaction any concerns I've had.

Installation was completed in one day as I was told.

The crew was very professional and kept me informed as the day went on. So far this entire project has been on schedule and all the people involved have kept me informed and up to date with permits etc. and someone calls at the end of each completed phase and tells me what comes next. I am now waiting on Eversource to come replace my meter with one that goes forward and backward.

Efficient and well done

Everything was done great and professionally and they were also very understanding of my time. And left everything clean after the job was done.

Really efficient and streamlined process. Very professional installation crew. Overall really satisfied. I have recommended to friends and family.

Excellent service, sales process and support

From start to finish this company was tier A. The sales process was very smooth. Kevin Hine guided me throughout the entire process and explained me everything and more I needed to know about solar. I had the experience of pushy sales in the past before but did not feel that throughout the process here with Venture Solar. I am sure I made the right decision signing up with Venture.

Great Customer Service, Honest Approach, No Surprises

I started the process with another company but was soon uneasy with the tactics, bait and switch on brands initially presented and poor communication. I canceled the project and researched other installers. I ended up choosing Venture Solar and immediately saw the difference in approach, thoroughness of presentation and attention to detail. From the sales pitch to contract signing, I could see the professionalism and integrity in the people I was dealing with. The solar design was spot on and addressed every one of my concerns. I was then assigned to Carol, my project coordinator. She was on top of every step of the process, right through to panel installation. I was never blindsided by unexpected events or appointments and if weather was going to be an issue, Carol was right on the phone, explaining the delay and ready to reschedule. From yard trenching to panel installation, the crew was respectful of my yard and home. There was no debris left behind. This was a 21 panel system, placed over 3 roofs on the main home plus additional panels on the unattached garage. Workmanship was excellent and the team moved items around so as to hide much of the connecting conduit and electrical boxes, minimizing the electrical eyesore I have noted on many other Solar homes. I can’t say enough about the entire process and am looking forward to final inspections and the startup of my system.

Excellent Service

Excellent service from sales to installation. Staff was professional thorough and efficient.

Communicative Competative and Competent

Venture Solar has a great team of employees. They are very communicative, competitive, and competent. If you're looking for a company to install Solar, I highly recommend them. Their team of installers work for the company, rather than being subcontracted. I love generating solar on my roof!

Had a great experience with Venture Solar and I investigated many companies before I chose Venture. I have not been disappointed. Design team worked with me to give me the look I wanted and the installation team could not have been more efficient. Just waiting on the Electric company for new net metering and I will be good to go!!

Very courteous Staff

We are pleased with the whole process. As with everything now a days it took a while from installation to working because of all the outside entities that need to be involved i.e., Town inspector, Eversouce replacing meter etc. Then a glitch because we had changed Wifi carriers. Solar Venture handled everything. When we received our next Eversouce bill, it was half the cost of the previous month. (and we were just place on-line with the solar) The panels were already producing. Next month's should be at the contract price. Can't wait.

Great Experience

Very fast, great communication and perfect installation!

We have solar!!

Great company. Very professional and knowledgeable throughout the entire process. I was pleased with how my roof came out and my solar install. The contractors were able to complete the job in a day! I’d definitely recommend them and would use them again. Thank you for saving me money in my electric bill!

Great Help

Really good product, friendly staff. Thanks

Exceptional

From start to end this experience has been exceptional. They lived up to the reviews and the referrals we received. We had 2 other companies we were speaking with, shopping around, and immediately knew we wanted to use Venture.

Great company

Great service so far install as promised. They kept me I form d every step of the way. Christopher my rep called me always. Informed me on steps. Very knowledgeable and courteous. Would recommend

VERY GOOD SERVICE

I was trying to get solar system with two other different companies and none of them gave me the service that I needed until I found Venture Solar, the service was perfect since the beginning. It took a little while to get my panels installed due a delay with the city approvals but now I'm so happy and excited to have my system working properly. Ryan Henck gave me the best customer service ever! I highly recommend this solar company to everyone. Thank you guys! Estuve tratando de obtener el sistema de energia solar con otras dos diferentes companias pero ninguna de ellas me dio el servicio que yo necesitaba hasta que encontre a Venture Solar, el servicio fue perfecto desde el principio. Tomo un poco de tiempo tener mis paneles instalados debido a una demora en las autorizaciones de la ciudad pero ahora estoy muy feliz y emocionado de tener mi sistema funcionando adecuadamente. Ryan Henck me dio el mejor servicio al cliente que pueda haber. Recomiendo altamente esta compania a todos. Muchas gracias amigos!

Solar Panel Installation

Great service - thank you!

Paul Bookey was excellent in explaining the information I requested. He was very patient with my lack of knowledge but was able to answer all my questions.

Excellent Process/Installation

A great experience from initial consultation to recent installation and inspection. Great crew and espicially the Venture electricians.

Customer service resolved my concerns

Installation team was very professional, timely and did great job. I am still waiting for national grid to replace meter to get every started. I am glad that I did choose venture solar

Solar Panel Installation experience

The installation of solar panels were something my wife and I were exploring for a while. By chance I encountered someone who asked if I wanted to hear about solar panels- and it was someone from Venture Solar. Arturo Bustamante sat with us and the presentation answered all of our questions. The installation took longer than expected due to our township's delay in giving us the permits. Once the permits came, Venture Solar installed everything in one day. The system is fully operational right now and we couldn't be happier. My phone calls have been answered promptly and thoroughly. We are more than pleased with our experience with Venture Solar. We will, and we have, recommended to other homeowners and, in fact, one family already signed up within one week of our installation.

Solar Installation

Our experience with Venture Solar was excellent. Ross, our salesperson, Nick, who supervised out installation and Paul, who explained how to use the app in our phones were all easy to work with and very clear and professional.

If you're going solar, highly recommend Venture Solar. Everyone from Venture Solar were on point. You would not get a better company period. From the start to installation in a snow storm was above and unimaginable performance with everyone in the company. Thank you